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Author Topic: Miners.eu SCAM Website Review  (Read 889 times)
NortonLight
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January 15, 2021, 10:30:41 AM
 #21

 I had to make an account also just to give my feedback about MINERS:EU.

I ordered 3 Antminer s19 pro, and i knew from the begining that it was a pro-order from the january batch. BUT i also knew bitmain had made alot of BIG contracts so i knew i might not get any.
SO after a week or so, i checked the miners.eu site and it now said april instead of januray and the price was alittle lower.

So my thoughts was either i was lucky to get my miners from the january batch BUT at a little higher cost, OR they will (mayby ,cuz nothing is 100%) sell the april batch alittle cheaper becasue of
the waiting time. So i asked exactly this. And i already knew that bitmain probably will focus their shipment on the !80 million order before my 15000 order. But ofcourse they apologize and gave me the information that the information from BITMAIN is that its now the april batch that might go out to the public.

SO since i had paid more that what they were selling i didnt have to ask and got a refund. Without problem, without me mailing 100 mails. They sent me a message saying, Give us your bank account number and we will refund you the difference. I even gave them the wrong number and it took a day and the sent me an e-mail with what number they wanted(iban) and in less then 12 hours i had my refund on my account.

And for me that tells me something about customer service, And honesty. But i have not gotten my miners yet so that will be next update in a couple months. And i have never bought miners before this, But i was really nervous because i saw some reviews saying bad things. And i freaked out and started scanning the internet for other customers etc. But for now, I have nothing but positive things to say about miners.eu and i will review on other review sites also, because i would have wanted to know these things.
These 3 miners is one of the biggest cash investments i have ever made except for my house. Then upgrading the area were they are going to be located, electricty, network and such.

But we will see in 3-4 months IF fucking bitmain will give suppliers items or if the big ones will hog up everything....
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Janton
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January 18, 2021, 03:49:51 PM
 #22

Hola,

Desgraciadamente a mí tambien me han timado. Pero he de decir que es una web que suplantó a miners.eu.com ya que esta no tenía el punto.
Caí en la trampa, y voló el dominio, nunca contestaron porque no llegaron mis mensajes a un dominio que simplemente desapareció. Era minersue.com, ahora no me fio de ninguna web jajaja No hay mineros en venta, los principales fabricantes no disponen de ninguno en Stock.

Espero que le sirva a alguien.

Saludos
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January 21, 2021, 04:35:39 PM
 #23

Hi everyone,

I do not think that Miners EU are scammers, as mentioned in some other comments here. However, i want to leave a review here, because I would not do business with them again.

Last year on 29.12.2020 I ordered an Antminer T19 from Miners EU for 2.900€ and payed directly after receiving my order confirmation. Then, nothing at all happened. I did not get a confirmation of my payment and I did not get any replies to my message that I sent a few days later. On 10.01.2021 I got this message: "Unfortunately our supplier has increased prices considerably, can we offer you an alternative miner + partial refund ?" I replied which alternative miner they would offer me and to which price. Again, I got no answer, even after sending another mail. On 19.01.2021, without any further comments, I got a mail that my original payment had been refunded. The payment arrived at my bank account one day later and I have all my money back.

As I said, I don't think they are scammers, or they would not have refunded me. I am sure that they saw the opportunity of selling the Antminer T19 for a higher price than they sold it to me for (right now on their website it is being sold for 6.000€), so they did not honour the contract with me to make more profit.

Doing business with an unprofessional company like this does not work, if they do not fulfill contract obligations as soon as the bitcoin price rises and then don't respond to any messages. I wanted to buy one miner with them first to see how they worked, to then buy a few more if it all went well. Now I will look for another company to make a bigger order with, because it certainly won't be Miners EU.

If requested, I can show proof of all of this.
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January 27, 2021, 08:53:26 PM
 #24

I also do not think Miners.eu is a scam. But I also can't recommend them at this point. I placed an order 3 weeks ago for a unit that was listed as "in stock" with no suggestion it was a later batch etc.., I've gotten no miner, no shipping information, nothing. I have emailed twice and those seem to be ignored.

It makes no difference at all that the business is difficult or that the products are made in China. That's no excuse for poor customer service. If your supplier hasn't given you the stock to sell, then don't tell customers you have it and take thousands of dollars while they wait indefinitely given no information at all.

Very disappointing.
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January 27, 2021, 10:59:25 PM
 #25

What they are doing is not an honest way of carrying out business and therefore should never be trusted. This is money we are talking about here.
Personally I can't use a service again where I have experienced so many inconveniences that led to some financial damages due to delays and shitty customer care before.

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......Play......
Niiiko
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February 01, 2021, 11:14:52 AM
 #26

I just ordered at the weekend some S19 pro miners at miners.de for the batch in April. The support was not bad. They answer questions and call me back when it is not easy to explain in chat.

Strange is after I paid the money online yesterday. I wrote a mail to let them confirm, since part of the payment is over USDT. I have to let them know the money come from me. But my email from the address I registered was rejected! I got the message: "Your message wasn't delivered because the recipient's email provider rejected it." Change to another email addresse, the same mail go through without rejection.

Yesterday is Sunday and I wrote the mail just after the USTD transition, so I don't think someone do it intentionally. But why a registered email address got rejected?

I'll report what happens after there.

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February 04, 2021, 02:29:26 AM
 #27

It's funny, the company was proactive in replying to the first 2 posts, but has been quiet for the other accusations (that have proof)...I'm glad I read this thread, I've got an investor that wants me to purchase and setup 2 of the A11 Pro's coming out in June....he would have been PISSED if he had to deal with this. Thanks to the ones who are being vocal despite the (very empty) threats of a law suit. Lol...lawsuit....hahaha, such a weak threat.
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February 20, 2021, 07:49:24 PM
 #28

Hello All,

Thank you for all the information.

I am still on the fence about Miner.eu legitimacy. However, the overall feedback seems pretty negative toward Miners.eu.

From my brief experience, they seemed super responsive through the chat bot on their website.

Was anyone successful in finding the A11s and an alternative company to host?

I am also looking for the A10s/A11s (overall ETH exposure) and a host.

Thanks for your help, I look forward to hearing back.

Sincerely,

HerrickHerrick 
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