Hi LUCKYMCFLY,
While Venezuela isn't listed on the Bitkingz restricted countries in the terms and conditions page, it's possible that either the country is now restricted or that your friend's ISP has blocked online gambling sites. Apologies for the late response. Hope this helps.
Hello, recently I received a response from a friend who wants to use the casino, and what he did was format his entire computer, and for now he told me that Chrome gave him an error and he could not enter the site, Mozilla also slowed it down, but then tested with Safari browsers and Hello! he tells me that with Hello! he had a better result, both the slowdown problem was removed and he has a better reaction option when he plays, the country is not restricted, so far he has played and everything is fine, thank you very much for the help and response.
