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Author Topic: 🚀 KawBet.com | Anonymous Bitcoin Casino & Sportsbook [SOFT LAUNCHING]  (Read 1741 times)
ChuckBuck
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February 26, 2020, 11:19:35 AM
 #41

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com
Just a piece of advice, I think you guys should have another account for your support team working here. People will be more interested if they get support directly on this forum, it will be faster and more convenient. Moreover, this also helps to keep your topic up and running, making it easier to interact with new gamblers  Wink What do you guys think about it?

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KawBet (OP)
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February 26, 2020, 02:08:02 PM
 #42

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com
Just a piece of advice, I think you guys should have another account for your support team working here. People will be more interested if they get support directly on this forum, it will be faster and more convenient. Moreover, this also helps to keep your topic up and running, making it easier to interact with new gamblers  Wink What do you guys think about it?

Thank you for your suggestion, will take this into consideration
arwin100
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February 26, 2020, 10:45:33 PM
 #43

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com
Just a piece of advice, I think you guys should have another account for your support team working here. People will be more interested if they get support directly on this forum, it will be faster and more convenient. Moreover, this also helps to keep your topic up and running, making it easier to interact with new gamblers  Wink What do you guys think about it?

Thank you for your suggestion, will take this into consideration

It's a must especially you posted your thread here in this forum since you need to have a guy who will focus on this thread so that the users errors will be easily taken actions before they get frustrated, remember support action really needed specially for new business built so think about it since it will really help your site to grow.

And as chuckbuck  said new gamblers would love to see this if they can easily interact with the representatives here.

nikica99
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February 27, 2020, 12:01:32 AM
 #44

Hello.
Registered and deposited 40 mBTC .
Played almost 2 hours and get limited to 0 ! Made profit of just 14.14 mBTC.
Then tried to withdraw and was told to rollover full deposit before being able to withdraw. But how I can rollover now if I am limited to 0?
Their support is so useless. I am chatting few hours with them but they do not understand nothing. 
I am very frustrated, can not get my money...
Be aware until they solve my case...

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com

Sorry, are you aware that your live chat team is not educated to solve any simple problem and to answer to any simple question? Imo, bots will answer better so you can put bots and fire your workers. Educate them or fire them.

I sent an e-mail yesterday. How much time you need to answer?
hd49728
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February 27, 2020, 09:09:05 AM
 #45

Just a piece of advice, I think you guys should have another account for your support team working here. People will be more interested if they get support directly on this forum, it will be faster and more convenient. Moreover, this also helps to keep your topic up and running, making it easier to interact with new gamblers  Wink What do you guys think about it?

Thank you for your suggestion, will take this into consideration
Just don't break forum rules.
13. Bumps, "updates" are limited to once per 24 hours.[2]
You have to be very careful because if you use 2 accounts (this account and your coming support_KawBet, ie.) in the same thread (this one) to reply to people's questions post-by-post, your replies will highly to be considered as bumps.

If you use one account (this one) to reply to mulitple users' questions. Each time you reply, I advice you to combine all your replies to all questions in a single post. You can do this periodically each day, 4, 8, 12 times per day. The same thing can be used for your suppor_KawBet. A small contribution for your young casino.

Recent months, the Match365 casino broke that rule in their ANN thread
Read their case here

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KawBet (OP)
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February 27, 2020, 10:15:22 AM
 #46

Hello.
Registered and deposited 40 mBTC .
Played almost 2 hours and get limited to 0 ! Made profit of just 14.14 mBTC.
Then tried to withdraw and was told to rollover full deposit before being able to withdraw. But how I can rollover now if I am limited to 0?
Their support is so useless. I am chatting few hours with them but they do not understand nothing. 
I am very frustrated, can not get my money...
Be aware until they solve my case...

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com

Sorry, are you aware that your live chat team is not educated to solve any simple problem and to answer to any simple question? Imo, bots will answer better so you can put bots and fire your workers. Educate them or fire them.

I sent an e-mail yesterday. How much time you need to answer?

Support team usually answers within 5 minutes on email and 1 minute on live chats. I suggest you try the live chat in order for them to fix the issue ASAP
KawBet (OP)
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February 28, 2020, 09:06:14 AM
 #47

Update: Thank you for warm welcome of kawbet.com, we've received several players from bitcointalk and understands that its hard to trust new bitcoin casinos/ sportsbook. To build trust we're launching marketing campaigns soon which will include bounty campaign here in bitcointalk.
arwin100
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February 28, 2020, 09:39:43 AM
 #48

Hello.
Registered and deposited 40 mBTC .
Played almost 2 hours and get limited to 0 ! Made profit of just 14.14 mBTC.
Then tried to withdraw and was told to rollover full deposit before being able to withdraw. But how I can rollover now if I am limited to 0?
Their support is so useless. I am chatting few hours with them but they do not understand nothing. 
I am very frustrated, can not get my money...
Be aware until they solve my case...

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com

Sorry, are you aware that your live chat team is not educated to solve any simple problem and to answer to any simple question? Imo, bots will answer better so you can put bots and fire your workers. Educate them or fire them.

I sent an e-mail yesterday. How much time you need to answer?

Support team usually answers within 5 minutes on email and 1 minute on live chats. I suggest you try the live chat in order for them to fix the issue ASAP

If he's claims is true maybe you conduct a meeting to your team and tell them to attain the support side so that the players who encounter a issue will be solve immediately and if your support team is fast it could build the trust of the gamblers here.

Good luck.

BALIK
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February 28, 2020, 09:56:18 AM
 #49

Hey KawBet, do you guys have any information about your spreads/commissions and house edge (for the casino?)

I look on the site but couldn't find it.

I am mostly looking to see what markup you guys add to the sportsbook so I can see if it's competitive or not.

Thanks!

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February 28, 2020, 09:58:56 AM
 #50

I just checked out the website, I looked for a bit of information but only found this:

"KawBet is a cryptocurrency-based fully licensed casino & sports betting company that provides lightning-fast deposits and withdrawals secured by blockchain anonymously and effortlessly."

You say that you are a "fully licences casino and sports betting company" but it doesn't say who you are licensed by.

Who are you licensed and regulated by?

If a player has a dispute or complaint with you firm which isn't able to be resolved to their satisfaction, who are the regulators or licencors that they can take the matter up with next?
efialtis
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February 28, 2020, 03:59:10 PM
 #51

KawBet.com definitely belongs to the 1xbet/1xbit group - 100%, not 95% but 100%!

Why am I saying that? Well, it´s not only that their webdesign, UI etc. is identical, even the wording is the same. Even their push notifications are same, lol. Some would argue that for example using the same odds provider could result in something like this but thats actually not true.

Oh and you know what? The very same has been mentioned on other forums, too - with kawbet not commenting on that.

That group has a large network of online gambling sites, fiat & crypto and is even involved in land based betting shops, running such in Eastern Europe for example.

It was just a matter of time until they launched a new "crypto product" after having fucked up with 1xbit and here they are - now everyone do as you wish but I suggest 1) stay away from that site 2) dont promote such a site

ythai91
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February 28, 2020, 08:22:39 PM
 #52

I have seen 1xBet plastered all over other forums with scams that they have run and they don't give a f**k.

They steal money with no real reason given and ignore customers once funds have been stolen.
dillpicklechips
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February 29, 2020, 06:28:18 AM
 #53

KawBet.com definitely belongs to the 1xbet/1xbit group - 100%, not 95% but 100%!

Why am I saying that? Well, it´s not only that their webdesign, UI etc. is identical, even the wording is the same. Even their push notifications are same, lol. Some would argue that for example using the same odds provider could result in something like this but thats actually not true.

Oh and you know what? The very same has been mentioned on other forums, too - with kawbet not commenting on that.

That group has a large network of online gambling sites, fiat & crypto and is even involved in land based betting shops, running such in Eastern Europe for example.

It was just a matter of time until they launched a new "crypto product" after having fucked up with 1xbit and here they are - now everyone do as you wish but I suggest 1) stay away from that site 2) dont promote such a site

Base with your sig sir, you're just trolling Kawbet.

Kawbet is not connected with 1xbet/1xbit group.

I don't even know the Country Origin of 1xbet.
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February 29, 2020, 10:20:53 AM
Merited by efialtis (1)
 #54

Base with your sig sir, you're just trolling Kawbet.

Kawbet is not connected with 1xbet/1xbit group.

I don't even know the Country Origin of 1xbet.

Ok, lets assume you have nothing to do with 1xbit - why in the world would you choose the exact design, layout, wording etc. like a known scam site like 1xbit ? Wouldn't this be a pretty dumb thing to do, because potential customers will stay away from your service just because of that ?

.....wie die Zeit fliegt.....
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February 29, 2020, 04:17:26 PM
 #55

All sites such as 1xbit / 1xbet / melbet and now also kawbet are white label platforms. The underlying software is provided by the company BETB2B.
That means that kawbet does not own this platform, but only manages it. Against payment of a commission, these services can then be used, and no platform itself needs to be programmed.
So that might means that the owners of the 1xbit platform and the kawbet platform do not know eachother at all. But it is an option that it will be the same company behind it, since 1xbit has a very poor reputation accused everywhere.
But the real problem is that withdrawals in this case have to be approved by Kawbet and BETb2b. If one of the sides does not approve your withdrawal, then you can see goodbye to your money.

By the way, I am not using this white label solution. I know this because I read a lot about it and meat these people from BETb2b on an event from IGB.

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LTU_btc
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February 29, 2020, 11:28:03 PM
 #56

All sites such as 1xbit / 1xbet / melbet and now also kawbet are white label platforms. The underlying software is provided by the company BETB2B.
That means that kawbet does not own this platform, but only manages it. Against payment of a commission, these services can then be used, and no platform itself needs to be programmed.
So that might means that the owners of the 1xbit platform and the kawbet platform do not know eachother at all. But it is an option that it will be the same company behind it, since 1xbit has a very poor reputation accused everywhere.
But the real problem is that withdrawals in this case have to be approved by Kawbet and BETb2b. If one of the sides does not approve your withdrawal, then you can see goodbye to your money.

By the way, I am not using this white label solution. I know this because I read a lot about it and meat these people from BETb2b on an event from IGB.
Thank for posting it. I didn't knew about BETB2B platform, I thought that 1xbit/1xbit developped their platform themselves. So, it might be true that Kawbet and 1xbet isn't connected. But it doesn't looks good when Kawbet staff don't bother to answer questions about it. And I'm not sure that using same software as well known scam website is smart idea.

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March 01, 2020, 01:20:38 AM
 #57

-

Hi sorry for any inconvenience caused, please send your concern to kawbet.com live chat or support@kawbet.com

Sorry, are you aware that your live chat team is not educated to solve any simple problem and to answer to any simple question? Imo, bots will answer better so you can put bots and fire your workers. Educate them or fire them.

I sent an e-mail yesterday. How much time you need to answer?

Support team usually answers within 5 minutes on email and 1 minute on live chats. I suggest you try the live chat in order for them to fix the issue ASAP

If he's claims is true maybe you conduct a meeting to your team and tell them to attain the support side so that the players who encounter a issue will be solve immediately and if your support team is fast it could build the trust of the gamblers here.

Good luck.


Fast resolution of client's issues is really a big thing in building credibility in the gambling community. Because if that user is not satisfied or has been waiting for so long just to resolve a simple case, what's more with other complex issues? So the kawbet team should always make it a point to resolve their player's issues fairly and in fast manner. Remember that you are just starting to build your reputation so it is your advantage to make your player happy and contented with your services.
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March 01, 2020, 11:58:00 PM
 #58

I already have a problem with kawbet been playing for 3 days win up to 30mbt try to withdraw but Icannot withdraw there is a error and try chatting up there chat support but they are useless keep saying excuse that admin is not available and it’s been 2 days already not a good start for this sportsbook.
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March 02, 2020, 01:26:28 AM
 #59

KawBet.com definitely belongs to the 1xbet/1xbit group - 100%, not 95% but 100%!

Why am I saying that? Well, it´s not only that their webdesign, UI etc. is identical, even the wording is the same. Even their push notifications are same, lol. Some would argue that for example using the same odds provider could result in something like this but thats actually not true.

Oh and you know what? The very same has been mentioned on other forums, too - with kawbet not commenting on that.

That group has a large network of online gambling sites, fiat & crypto and is even involved in land based betting shops, running such in Eastern Europe for example.

It was just a matter of time until they launched a new "crypto product" after having fucked up with 1xbit and here they are - now everyone do as you wish but I suggest 1) stay away from that site 2) dont promote such a site

Base with your sig sir, you're just trolling Kawbet.

Kawbet is not connected with 1xbet/1xbit group.

I don't even know the Country Origin of 1xbet.
If they aren't any connection I think kawbet needs a rebranding since the two site's are very similar and it could really affect your business.
Your website should do it soon in so that the forum members and other gamblers wouldn't think that both site have any connection.

KawBet (OP)
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March 02, 2020, 02:07:41 AM
 #60

I already have a problem with kawbet been playing for 3 days win up to 30mbt try to withdraw but Icannot withdraw there is a error and try chatting up there chat support but they are useless keep saying excuse that admin is not available and it’s been 2 days already not a good start for this sportsbook.

Please post screenshots for this claim, you may contact support@kawbet.com or live chat support to solve any issues..
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