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Author Topic: SMARTMIXER.IO - SCAM (EXIT?)  (Read 1191 times)
johnitrue (OP)
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February 23, 2020, 01:08:42 PM
Last edit: February 23, 2020, 01:19:47 PM by johnitrue
Merited by suchmoon (4), LoyceV (4), hugeblack (2), Halab (2), o_e_l_e_o (2), fillippone (2), Upgrade00 (2), philipma1957 (1), NeuroticFish (1), ABCbits (1), The Cryptovator (1), logfiles (1), Heisenberg_Hunter (1)
 #1

What happened:
 02/20/2020 An order was created on the site smartmixer.io, which involved mixing 10 ~ btc, and sending it to several addresses.
 After creating the order, sending the amount, magic occurred - after receiving comfirmed by the network - the order was suddenly deleted from the site. (I opened the same link in another browser window, and did not find order_id)
 I immediately wrote in the tickets, attach a letter of guarantee. wrote an email address with a attach guarantee letter.
 After 6~+- hours of silence, I came to the forum. I wrote in the topic (https://bitcointalk.org/index.php?topic=5168505.180), but instead of responding to my posts, " smartmixer(u=2639076) " closed all other topics of the project(smarmixer.io), including this (topic=5168505.180), for discussion.
 I sent another email, sent 2 messages in private messages " smartmixer(u=2639076) ", created another TICKET.
 
 All I could get from "smartmixer(u=2639076)" is the answer in the topic (https://bitcointalk.org/index.php?topic=5168505.msg53883886#msg53883886)
 AND MORE THAN NOTHING, no response to tickets (there are 2 of them), no response to email messages (there are 2 of them), nor a response to personal messages of the forum (there are 2 of them).
 I think this is an exitscam, or something similar, because a person is constantly going to the forum, HE READS PERSONAL MESSAGES, READS TOPICS, but DOES NOT ABSOLUTELY REACT.
 He saw the recived of a large amount of btc, and simply decided to get it.

I don’t want to publish the data openly, (I have everything about this order (screenshots, guarantee letter, records in the blockchain, I can provide the private keys of the address from which it was sent, I can sign the message through the address, I can provide email logs, I I can provide access to private messages on the forum, I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER))
BUT ONLY PEOPLE WITH REPUTATION, AND ALSO MODERATORS, ADMINISTRATORS. I am also ready to make a deposit - if necessary.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=2639076

Reference Link:
https://bitcointalk.org/index.php?topic=5168505.180

Amount Scammed: 10 BTC~
Payment Method: Bitcoins

Additional Notes: I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER
BUT ONLY PEOPLE WITH REPUTATION, AND ALSO MODERATORS, ADMINISTRATORS. I am also ready to make a deposit - if necessary.



Other links
https://bitcointalk.org/index.php?topic=5227488 - Smartmixer has locked all of their ANN threads?
https://bitcointalk.org/index.php?topic=5227498 - Smartmixer.io hacked and Db being sold on Darkmarket(I doubt the veracity of the information)
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February 23, 2020, 01:42:01 PM
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 #2

This seems all messed up by SMARTMIXER.IO besides 10BTC is a good amount of money to exit scam for small businesses.

(screenshots, guarantee letter, records in the blockchain, I can provide the private keys of the address from which it was sent, I can sign the message through the address, I can provide email logs, I I can provide access to private messages on the forum, I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER)
Guarantee letter should be enough.
You do not need to give the private key of the address, you can just sing a message using the address to prove the ownership of the address if necessary.

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February 23, 2020, 01:59:03 PM
 #3

This seems all messed up by SMARTMIXER.IO besides 10BTC is a good amount of money to exit scam for small businesses.

(screenshots, guarantee letter, records in the blockchain, I can provide the private keys of the address from which it was sent, I can sign the message through the address, I can provide email logs, I I can provide access to private messages on the forum, I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER)
Guarantee letter should be enough.
You do not need to give the private key of the address, you can just sing a message using the address to prove the ownership of the address if necessary.

Yes you are right.
Nevertheless, I can go for such measures.

I and other users tried to understand how you can verify their signature of the letter of guarantee, unfortunately no information on how the signature is generated is not on the site. I also tried to get a hash - from the public data in the guarantee letter - to no avail.

I suspect that "smartmixer" - just might say - * the signature is not mine (but no one can check), I didn’t have you, I don’t know who you are * - given the size of the amount sent.
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February 23, 2020, 02:14:16 PM
 #4

I gave him a negative trust.

Let's see if he will answer you or keep running without giving any explanation.

.
.HUGE.
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February 23, 2020, 02:19:25 PM
 #5

I gave him a negative trust.

Let's see if he will answer you or keep running without giving any explanation.
I almost forgot to do that however now just did.

Yes you are right.
Nevertheless, I can go for such measures.

I and other users tried to understand how you can verify their signature of the letter of guarantee, unfortunately no information on how the signature is generated is not on the site. I also tried to get a hash - from the public data in the guarantee letter - to no avail.

I suspect that "smartmixer" - just might say - * the signature is not mine (but no one can check), I didn’t have you, I don’t know who you are * - given the size of the amount sent.

I hope they come here and give good explanation. There are smart people around so it's not gonna be easy for them to come up with stupid responses.

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February 23, 2020, 02:59:27 PM
Merited by fillippone (2)
 #6

OP, you have do the right thing by publicizing the circumstance and I hope you can now understand that just because a mixing company had a signature campaign running on this forum does mean it danger free cause the years existence of the company is also important.
 I check smart mixer site age it was created on 2019/02/02  and i believe trusting them with 10BTC is not advisable.

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.Duelbits.
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February 23, 2020, 03:05:24 PM
 #7

That's strange that smartmixer have locked their ANN thread without having any update here. If there are any wrong with their site, they must have shared the update here. That's fishy behavior.
To share the proof of your 10 BTC scam, I would like you to contact with LoyceV; I believe he will keep everything private & he is trusted enough to the community.

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February 23, 2020, 04:13:53 PM
 #8

There are some points why I did this.

I am engaged in the exchange, and mixed btc there before, there were no problems(I have many old letters of guarantee.). Up to the current moment.
True, I never sent such large amounts without any substantial guarantees.

This is partly my fault that I did not study the last messages, for example, there appeared messages that a person sent more than $ 30k(https://bitcointalk.org/index.php?topic=5168505.msg53771970#msg53771970) and he had problems.
The fact that the service began to experience various problems in January-February, and on February 19, it was moved to a new server.
I learned all this from public sources only when the order was gone.
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February 23, 2020, 05:40:42 PM
 #9

On February 6, smartmixer didn't have a Letter of Guarantee yet. They have something they call that way, but it's only meant for their own internal verifications. It can't be verified by an external party.
If that's still the case, I can't verify anything. Other than that I'm willing to review the evidence.

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February 23, 2020, 06:13:44 PM
Last edit: February 23, 2020, 09:54:26 PM by AdolfinWolf
Merited by johnitrue (1)
 #10

If you want, you can send me some of the transaction data (a single deposit adress with a signed message from the input made to that deposit address). Note that i can't promise anything though. (Since their LoG isn't a LoG, i think it will be hard to verify with 100% certainty, nonetheless..)

I suspect that "smartmixer" - just might say - * the signature is not mine (but no one can check), I didn’t have you, I don’t know who you are * - given the size of the amount sent.
Such a statement would, depending on the data you have, be sufficient in proving they perhaps did steal the funds.


EDIT:

I can verify that OP has had control over 10+ BTC. Whether they were actually send to Smartmixer,, ...i will try to verify that in a bit.

Edit2: as of right now i can’t verify (with certainty) whether the funds were actually send to Smartmixer. I still feel like this warrants a response from them.

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February 23, 2020, 06:56:50 PM
Merited by bones261 (4), fillippone (2), AdolfinWolf (1), aundroid (1), johnitrue (1)
 #11

I can confirm the following:

I confirm ~10 BTC was sent just over 3 days ago, and OP (johnitrue) owns the sending address.
I confirm 2 support tickets at smartmixer.io, one >72 hours old, the other >48 hours old, have received only a generic automated reply.
I confirm smartmixer.io still doesn't provide a real Letter of Guarantee. All they give is a json file (apparently this can be used for their own internal verification).

The problem is: foul play can't be proven, because smartmixer.io doesn't provide a real Letter of Guarantee. They give something that's called that way, but it can't be independently verified. As a "classical" mixer, they have no reason not to provide a Letter of Guarantee, so the only reason I can think of for leaving this out, is to prevent an exit scam from getting confirmed. Just like what happened with BITMIXCOIN.IO scam confirmed: 16+ Bitcoin stolen. So the fact that this case can't be proven is actually on them. If they would have provided a Letter of Guarantee with a signed message, there would be no risk of any fake accusation every being credible. This is by their own design.
I confirm the receiving addresses in johnitrue json-file haven't received any funds. But because I can't verify the json, I can't conclusively say it's legit.
I have not found any reason to assume johnitrue is lying.

When trying to mix Bitcoin, smartmixer.io shows this:
Code:
Send your Cryptos (min. 0.001 BTC, max. 3910.49 BTC) to: 
Recently, they sent a customer his own coins (>30,000 USD). I don't believe they own even a fraction of 3910 BTC.



johnitrue: can you create a Flag? If supported, it will create a very large warning on top of their Bitcointalk thread.

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johnitrue (OP)
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February 23, 2020, 07:42:24 PM
 #12

I can confirm the following:

I confirm ~10 BTC was sent just over 3 days ago, and OP (johnitrue) owns the sending address.
I confirm 2 support tickets at smartmixer.io, one >72 hours old, the other >48 hours old, have received only a generic automated reply.
I confirm smartmixer.io still doesn't provide a real Letter of Guarantee. All they give is a json file (apparently this can be used for their own internal verification).

The problem is: foul play can't be proven, because smartmixer.io doesn't provide a real Letter of Guarantee. They give something that's called that way, but it can't be independently verified. As a "classical" mixer, they have no reason not to provide a Letter of Guarantee, so the only reason I can think of for leaving this out, is to prevent an exit scam from getting confirmed. Just like what happened with BITMIXCOIN.IO scam confirmed: 16+ Bitcoin stolen. So the fact that this case can't be proven is actually on them. If they would have provided a Letter of Guarantee with a signed message, there would be no risk of any fake accusation every being credible. This is by their own design.
I confirm the receiving addresses in johnitrue json-file haven't received any funds. But because I can't verify the json, I can't conclusively say it's legit.
I have not found any reason to assume johnitrue is lying.

When trying to mix Bitcoin, smartmixer.io shows this:
Code:
Send your Cryptos (min. 0.001 BTC, max. 3910.49 BTC) to: 
Recently, they sent a customer his own coins (>30,000 USD). I don't believe they own even a fraction of 3910 BTC.



johnitrue: can you create a Flag? If supported, it will create a very large warning on top of their Bitcointalk thread.


Many thanks to the members of the forum for taking the time to study my arguments.

I get the impression that this is exitscam, which was waiting for * large fish * to fall into the trap.

But why did they do this - I do not understand, maybe something happened to them, maybe it's not them at all. many scenarios can be assumed.


But I want to warn everyone who wants to deal with them: DO NOT DO IT WITH , until my problem is resolved.
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February 23, 2020, 07:48:10 PM
Merited by fillippone (2)
 #13

It's so worrying how this new mixers come in here to advertise themselves through signature campaigns and review contests, yet they actually could be having planned ill intentions in motion.

The money that flows through them is far much more than they even spend on campaigns here which is so sad because innocent people can easily fall victims seeing them advertised here by a number of members.

Now looking at this Smartmixer scenario;
According to the addresses which i believe has been paying out signature participants for the 16 weeks the campaign has been running, they have spent only roughly 1.65 BTC... That's not even worth $17K at the current BTC rate

Address 1: bc1qf884a6jdxm3pgmq665ykhea79q2tydjaxrvwfh (From week 1 to week 4) Total Spent 0.33647237 BTC

Address 2: bc1qf4nufd4gq93tpz90fx4m2pehw6r840vt8htl8g (From week 5 to week 16) Total Spent 1.31586014 BTC

OP's 10 BTC seemed more than enough to tempt them to go off with it

Also, Smartmixer has been online without coming out here to respond to the issue which makes me doubt if their intentions here were ever genuine so i am leaving them a negative feedback

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February 23, 2020, 07:54:56 PM
 #14

Sounds like a classic exit scam. @OP, why did you choose to use a centralized mixer over Wasabi or Samourai (Whirlpool)?
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February 23, 2020, 08:34:25 PM
 #15

Please include this flag to your OP https://bitcointalk.org/index.php?action=trust;flag=1398 so that it will be supported by many.

Sounds like a classic exit scam. @OP, why did you choose to use a centralized mixer over Wasabi or Samourai (Whirlpool)?
Sometimes it happened when only using google for researching, it gives a hell bunch of results, sometimes you encounter phishing sites appears on the top instead of original one.
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February 23, 2020, 09:05:57 PM
 #16

I had little doubt since there were nothing to confirm in public that it's not made up (by OP). I did not have much time in my hand earlier to ask him privately for the materials but still I thought to leave a negative for smartmixer.io with a context that I will remove it once it will be resolved but after seeing two private verification by AdolfinWolf and LoyceV - especially from LoyceV who I trust to some degree; I really feel bad for OP.

That's a lot of money and I am starting to realize that it is an exit scam now. There are no other reason for smartmixer.io to do such things.

Crypto industry is really very much vulnerable and it's because of some small group of scammers. This people really do not have any moral. If they would use their skills for good things for the human race then the world would have been a better place. So sad that we can not do anything against them. Sometimes I feel frustrated when I see innocent people losing their hard earned money this way. I to lost some good amount of money in my life. But we survive and this is life.

I am really sorry for you OP. I will hope my best that smartmixer.io realize that they are playing with someone's life (10BTC is really a lot of money for billions of individuals) and this is no way ethical. How would they feel if they became the same victim by some other scammers? How would they feel if one of their family member become the same victim some day? I have seen people to hospitalize and then to die because of the shock of losing everything they earned in some incident. This is really not fair.

I wish your best health OP and if you do not get anything in return then just accept the reality and move on. Life gives us hard time and those of us who can make things once then we know the way to do the same again and again. I am going to revise my tag with better contexts and the flag was supported.

Stay safe everyone.

..Stake.com..   ▄████████████████████████████████████▄
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johnitrue (OP)
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February 23, 2020, 10:37:02 PM
 #17

Sounds like a classic exit scam. @OP, why did you choose to use a centralized mixer over Wasabi or Samourai (Whirlpool)?

Last year, I compiled a list of mixers that I could use in exchange operations (some of them, by the way, are already scammed, like this one), this mixer was distinguished by a small commission (they already increased it now), fast processing speed, multiple advertising campaigns and reviews. I used it, and everything suited me, there were no complaints from people.

Yes, I know about technology, more complex services, specialized tokens with zero disclosure. etc - but it all didn't suit me at the moment. * needed quickly and without potential problems * - but it turned out the other way around.

This is not the first time I have come there, this is the whole problem.


I had little doubt since there were nothing to confirm in public that it's not made up (by OP). I did not have much time in my hand earlier to ask him privately for the materials but still I thought to leave a negative for smartmixer.io with a context that I will remove it once it will be resolved but after seeing two private verification by AdolfinWolf and LoyceV - especially from LoyceV who I trust to some degree; I really feel bad for OP.

That's a lot of money and I am starting to realize that it is an exit scam now. There are no other reason for smartmixer.io to do such things.

Crypto industry is really very much vulnerable and it's because of some small group of scammers. This people really do not have any moral. If they would use their skills for good things for the human race then the world would have been a better place. So sad that we can not do anything against them. Sometimes I feel frustrated when I see innocent people losing their hard earned money this way. I to lost some good amount of money in my life. But we survive and this is life.

I am really sorry for you OP. I will hope my best that smartmixer.io realize that they are playing with someone's life (10BTC is really a lot of money for billions of individuals) and this is no way ethical. How would they feel if they became the same victim by some other scammers? How would they feel if one of their family member become the same victim some day? I have seen people to hospitalize and then to die because of the shock of losing everything they earned in some incident. This is really not fair.

I wish your best health OP and if you do not get anything in return then just accept the reality and move on. Life gives us hard time and those of us who can make things once then we know the way to do the same again and again. I am going to revise my tag with better contexts and the flag was supported.

Stay safe everyone.

Unfortunately, these are not my personal funds, and now it will be necessary to return them gradually.
That shit, of course.
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February 24, 2020, 10:18:59 PM
 #18

I too have left them a negative feedback and supported the flag. What they did was totally unethical and untrustworthy and is definitely unacceptable in this forum.

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February 25, 2020, 07:33:40 AM
Merited by philipma1957 (1)
 #19

Please include this flag to your OP https://bitcointalk.org/index.php?action=trust;flag=1398 so that it will be supported by many.

Sounds like a classic exit scam. @OP, why did you choose to use a centralized mixer over Wasabi or Samourai (Whirlpool)?
Sometimes it happened when only using google for researching, it gives a hell bunch of results, sometimes you encounter phishing sites appears on the top instead of original one.

Which is where 'don't trust, verify!' comes from. You should really think twice before sending nearly $100,000 to someone you don't know.
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February 25, 2020, 06:03:55 PM
 #20

smartmixer - scammer telegram update

Code:
https://t.me/smartmixer
Dear Community,

We have just made some technical and design optimisations to the website which will improve loading time and usability for our customers.

In addition, our customers have drawn our attention to many phishing sites. These sites have very similar domain names structured like common typos when customers try to visit our site or customers get through by paid search engine advertising.

Therefore it is important to double check the domain thoroughly before making an order.

Lastly we have noticed that more and more false reports, statements and rumors about our service are published in various forums and sites.

Please do not be misled by such information, as they are without any evidence and simply invented to damage our service and manipulate our customers.

For this reason we have discontinued our third-party customer support from any site which is not owned by SmartMixer.

Now we only offer support through our ticket system on the official website.

Thank you and enjoy using Smartmixer.io

Apparently they will not stop stealing.
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