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Author Topic: So, today, Is OpenRigs.com a scam or not? Finally the truth  (Read 9408 times)
metraque
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March 20, 2014, 12:16:13 AM
 #1

I was searching for reviews and get tired of viewing threads with links to other endless threads, so... Is OpenRigs.com a SCAM or not?? Post your reasons down below.
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metraque
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March 20, 2014, 12:57:48 AM
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anyone? :C
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March 20, 2014, 01:48:29 AM
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I wouldnt take the risk.
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March 20, 2014, 03:16:29 AM
 #4

I ordered 2 X frames on 12 Dec,  paid via paypal.  Shipping to Canada. Website stated product shipped 09 Jan.

The issue is that I still haven't received any package.  Tracking number has been provided, and it is confusing.  Either they are the victims of the South African postal system (likely the 2nd worst in the world...  North Korea likely has the worst),  or they are a scam.  My package is reportedly in Capemail as of 23 Jan.

Sent email today,  and still havn't heard anything.

Will advise when I figure out what is going on,

Ryan

Ryan
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March 20, 2014, 03:17:19 AM
 #5

Is OpenRigs.com a SCAM or not??

If you have to ask the question, you probably already have your answer. When in doubt, trust your gut.

BTW, I know nothing about them... just speaking from previous experiences in general.

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March 20, 2014, 05:05:38 PM
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No one wants to take the risk. Sorry dude!
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March 21, 2014, 12:06:41 AM
 #7

Thanks! Would like to hear a cheap option from China. But it seems it didn't exist. Why they not do alluminium rigs?
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March 21, 2014, 03:47:28 PM
 #8

I ordered 2 X frames on 12 Dec,  paid via paypal.  Shipping to Canada. Website stated product shipped 09 Jan.

The issue is that I still haven't received any package.  Tracking number has been provided, and it is confusing.  Either they are the victims of the South African postal system (likely the 2nd worst in the world...  North Korea likely has the worst),  or they are a scam.  My package is reportedly in Capemail as of 23 Jan.

Sent email today,  and still havn't heard anything.

Will advise when I figure out what is going on,

Ryan

Packages are scanned when they *leave* an area, not when they arrive...so your item was put on a boat on Jan 23rd:) You can confirm this by tracking your order on the CanadaPost website - there are no status updates when it's in-between countries. Try tracking this one on CanadaPost, for example: CN025026803ZA (or, as a comparison, this EMS shipment to Canada: EE028408355ZA)

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March 21, 2014, 03:54:31 PM
 #9

So many customers have reported receiving their units that the answer is obviously no. If you haven't received your order it is most likely that you selected surface mail during checkout (an extremely slow shipping method).

Examples of OpenRigs units in the wild:

http://www.republicofsoftware.com/rosrig01/
https://forum.feathercoin.com/index.php?/topic/6014-openrigs-review-lulz/
https://bitcointalk.org/index.php?topic=347756.msg5082140#msg5082140 & https://bitcointalk.org/index.php?topic=347756.msg5084496#msg5084496
https://bitcointalk.org/index.php?topic=347756.msg4800434#msg4800434
https://bitcointalk.org/index.php?topic=470944.msg5330069#msg5330069

Yes, there ARE customers that have ordered and chose surface mail without realising how slow it is. We have done our best to accommodate them and assist them, but ultimately there isn't much we can do - the shipping timelines are listed when you choose a shipping method. We've also removed surface mail as a shipping option, to our detriment, as we could no longer trust that people were choosing it knowingly and willingly - everyone suddenly claims ignorance when they realise that a published transit time of 6-10+ weeks means just that.

The vast majority of serious negativity has been courtesy of a known scammer that I "scorned" by calling him out, recalling his parcel before it left the country, and refunding him. All of his sock-puppet accounts have had negative trust ratings when they're spotted. More info: https://bitcointalk.org/index.php?topic=484653.0

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March 21, 2014, 07:03:51 PM
 #10

I would say they aren't a scam. I ordered in December last year and still haven t received my racks but I did receive the package that they sent for the mixup. So why would they send the brackets they sent me in good faith if the other was not on it's way.

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March 21, 2014, 07:34:19 PM
 #11

Ordered my frame at the end of November during the sale and I'm almost four months out without receipt. That is far more than any possible surface mail estimates.
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March 21, 2014, 07:41:52 PM
 #12

Ordered my frame at the end of November during the sale and I'm almost four months out without receipt. That is far more than any possible surface mail estimates.

Not so - our transit timelines on our delivery and returns policy (https://openrigs.com/information/information&information_id=6) and when they are listed on each shipping method during checkout all state that they are transit timelines only, and exclude any other stages in the order. Specifically: "Shipping via regular surface mail typically takes up to 10 weeks (even longer if there are import delays at the destination country - the official stance from the post office is that it can take up to 13 weeks), and via courier typically takes a week or two at the most. Somewhat in the middle is EMS, which normally takes 2-4 weeks to arrive. Note that these timelines are from the day it leaves the country, and excludes the scheduling phase, fabrication, and customs pre-clearance."

Looks like yours has been in transit for around 8.5 weeks, so you should receive it in the next couple of weeks:)

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March 21, 2014, 07:55:14 PM
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Ordered my frame at the end of November during the sale and I'm almost four months out without receipt. That is far more than any possible surface mail estimates.

Not so - our transit timelines on our delivery and returns policy (https://openrigs.com/information/information&information_id=6) and when they are listed on each shipping method during checkout all state that they are transit timelines only, and exclude any other stages in the order. Specifically: "Shipping via regular surface mail typically takes up to 10 weeks (even longer if there are import delays at the destination country - the official stance from the post office is that it can take up to 13 weeks), and via courier typically takes a week or two at the most. Somewhat in the middle is EMS, which normally takes 2-4 weeks to arrive. Note that these timelines are from the day it leaves the country, and excludes the scheduling phase, fabrication, and customs pre-clearance."

Looks like yours has been in transit for around 8.5 weeks, so you should receive it in the next couple of weeks:)

For my order, 10 weeks is up either Tuesday or Thursday of next week, depending on whether you use 1/14 or 1/16 as the date of shipment out of the country. I do not believe the "+" modifies the expectations of the customer, nor should it.

I will be glad to receive the frame if - and when - I finally receive it. But it has been so long now that I have had to go with other options in the interim. I understand some things are out of your control, but an entire third of a year has passed since I ordered the frame. That is simply incredible.

To answer the OP, and to be fair to fluffypony: are they a scam? No, I don't think so. But are some of us dissatisfied with the absurd shipping times we have encountered? Absolutely.
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March 21, 2014, 07:57:41 PM
 #14

For my order, 10 weeks is up either Tuesday or Thursday of next week, depending on whether you use 1/14 or 1/16 as the date of shipment out of the country. I do not believe the "+" modifies the expectations of the customer, nor should it.

I will be glad to receive the frame if - and when - I finally receive it. But it has been so long now that I have had to go with other options in the interim. I understand some things are out of your control, but an entire third of a year has passed since I ordered the frame. That is simply incredible.

To answer the OP, and to be fair to fluffypony: are they a scam? No, I don't think so. But are some of us dissatisfied with the absurd shipping times we have encountered? Absolutely.

I fully agree - and that's one of the things that we're working hard at resolving in a permanent way, so that future orders won't experience the lengthy shipping times our early orders have. We'll get there - thanks for being patient with us!

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March 26, 2014, 06:48:43 PM
 #15

Made my order in December 9th, 2013, today March 25th, 2014 NOTHING.... I MEAN NOTHING, ZERO, NADA has arrive to me yet

Bellow is my order history:


Code:
Order History
Date Added Status Tracking No. Comment
09/12/2013 Awaiting Bitcoin confirmations
09/12/2013 Processing and pre-fabrication
13/12/2013 Fabrication Aluminium has arrived (yay!), plastic is being moulded at the speed of soft thunder, and we're fabricating away!
06/01/2014 Shipped, pending customs check. Thank you for your patience over this holiday season. Your parcel has gone off to customs, who will now do a little x-ray (or whatever they do there) and a paperwork check to make sure all is in order. Once that's done we'll be given tracking numbers, which we'll send on to you:)
03/02/2014 Shipped to customer CN******ZA We've gotten your tracking number back from customs, and your parcel is on its way to you:)


DO NOT BUY FROM THEM, THEY ARE SCAMERS
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March 26, 2014, 06:59:17 PM
 #16

Made my order in December 9th, 2013, today March 25th, 2014 NOTHING.... I MEAN NOTHING, ZERO, NADA has arrive to me yet

Bellow is my order history:


Code:
Order History
Date Added Status Tracking No. Comment
09/12/2013 Awaiting Bitcoin confirmations
09/12/2013 Processing and pre-fabrication
13/12/2013 Fabrication Aluminium has arrived (yay!), plastic is being moulded at the speed of soft thunder, and we're fabricating away!
06/01/2014 Shipped, pending customs check. Thank you for your patience over this holiday season. Your parcel has gone off to customs, who will now do a little x-ray (or whatever they do there) and a paperwork check to make sure all is in order. Once that's done we'll be given tracking numbers, which we'll send on to you:)
03/02/2014 Shipped to customer CN******ZA We've gotten your tracking number back from customs, and your parcel is on its way to you:)


DO NOT BUY FROM THEM, THEY ARE SCAMERS

Scammers, with two m's, and no, we obviously aren't:)

A CN...ZA tracking number is surface mail. Per the delivery and returns policy (https://openrigs.com/information/information&information_id=6) the transit period on that shipping method is 6-10 weeks (up to a maximum of 13 weeks). If your item has been in transit since the beginning of Feb it means it's only been in transit for 7 weeks, so you're just barely in the expected transit period.

When you made your purchase you had to choose a shipping method, and were reminded at several points to read the delivery and returns policy before you could do this. Before you could make payment you had to tick a box to indicate you had read and agreed to the delivery and returns policy, which you ticked.

If you haven't received the item within the maximum transit time you agreed to we can conclude your shipment has gone missing. In that event, please reach out to us and we'll file a claim with our cargo insurance to immediately refund/replace your order.

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March 27, 2014, 05:39:44 AM
 #17

We are a US based company that makes quality open air GPU and gridseed mining frames.

Check us out at www.hashratesolutions.com,  Orders ship in 5-7 business days.

Here is the link to our main thread: https://bitcointalk.org/index.php?topic=439641.0

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March 27, 2014, 05:40:24 AM
 #18

We are a US based company that makes quality open air GPU and gridseed mining frames.

Check us out at www.hashratesolutions.com,  Orders ship in 5-7 business days.

Here is the link to our main thread: https://bitcointalk.org/index.php?topic=439641.0

lol.

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March 27, 2014, 05:57:37 AM
 #19

We are a US based company that makes quality open air GPU and gridseed mining frames.

Check us out at www.hashratesolutions.com,  Orders ship in 5-7 business days.

Here is the link to our main thread: https://bitcointalk.org/index.php?topic=439641.0

lol.

 Smiley

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March 28, 2014, 01:58:30 AM
 #20

I will recommend hash rate solutions. They provided me with an exceptional rig within a week!

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March 29, 2014, 02:58:40 PM
 #21

So many customers have reported receiving their units that the answer is obviously no. If you haven't received your order it is most likely that you selected surface mail during checkout (an extremely slow shipping method).

Examples of OpenRigs units in the wild:

http://www.republicofsoftware.com/rosrig01/
https://forum.feathercoin.com/index.php?/topic/6014-openrigs-review-lulz/
https://bitcointalk.org/index.php?topic=347756.msg5082140#msg5082140 & https://bitcointalk.org/index.php?topic=347756.msg5084496#msg5084496
https://bitcointalk.org/index.php?topic=347756.msg4800434#msg4800434
https://bitcointalk.org/index.php?topic=470944.msg5330069#msg5330069

Yes, there ARE customers that have ordered and chose surface mail without realising how slow it is. We have done our best to accommodate them and assist them, but ultimately there isn't much we can do - the shipping timelines are listed when you choose a shipping method. We've also removed surface mail as a shipping option, to our detriment, as we could no longer trust that people were choosing it knowingly and willingly - everyone suddenly claims ignorance when they realise that a published transit time of 6-10+ weeks means just that.

The vast majority of serious negativity has been courtesy of a known scammer that I "scorned" by calling him out, recalling his parcel before it left the country, and refunding him. All of his sock-puppet accounts have had negative trust ratings when they're spotted. More info: https://bitcointalk.org/index.php?topic=484653.0


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March 29, 2014, 03:07:38 PM
 #22

Order ID: 1125
Date Added: 23/12/2013

I received mine, took a little time but it did arrive. Posted about it in one of the OpenRigs threads.
I also paid with BTC so if it was a scam I would have lost my coin.

When the subject of buying BTC with Paypal comes up, I often remember this: 

Insanity: doing the same thing over and over again and expecting different results.

Albert Einstein
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March 29, 2014, 07:02:34 PM
 #23

Made my order in December 9th, 2013, today March 25th, 2014 NOTHING.... I MEAN NOTHING, ZERO, NADA has arrive to me yet

Bellow is my order history:


Code:
Order History
Date Added Status Tracking No. Comment
09/12/2013 Awaiting Bitcoin confirmations
09/12/2013 Processing and pre-fabrication
13/12/2013 Fabrication Aluminium has arrived (yay!), plastic is being moulded at the speed of soft thunder, and we're fabricating away!
06/01/2014 Shipped, pending customs check. Thank you for your patience over this holiday season. Your parcel has gone off to customs, who will now do a little x-ray (or whatever they do there) and a paperwork check to make sure all is in order. Once that's done we'll be given tracking numbers, which we'll send on to you:)
03/02/2014 Shipped to customer CN******ZA We've gotten your tracking number back from customs, and your parcel is on its way to you:)


DO NOT BUY FROM THEM, THEY ARE SCAMERS
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March 29, 2014, 07:07:55 PM
 #24

@cloud0

Well his shipping method has a 13 week maximum transit time, and an expected general transit time of 6-10 weeks from the time it leaves the country, so based on his timeline it's unsurprising he hasn't received it.

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March 29, 2014, 07:17:38 PM
 #25

I ordered 2 X frames on 12 Dec,  paid via paypal.  Shipping to Canada. Website stated product shipped 09 Jan.

The issue is that I still haven't received any package.  Tracking number has been provided, and it is confusing.  Either they are the victims of the South African postal system (likely the 2nd worst in the world...  North Korea likely has the worst),  or they are a scam.  My package is reportedly in Capemail as of 23 Jan.

Sent email today,  and still havn't heard anything.

Will advise when I figure out what is going on,

Ryan


thats funny!  I ordered on 13/12/2013 with btc and he says it shipped more then a month later then yours, on feb 14.  this is a scam
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March 29, 2014, 07:20:17 PM
 #26

I ordered 2 X frames on 12 Dec,  paid via paypal.  Shipping to Canada. Website stated product shipped 09 Jan.

The issue is that I still haven't received any package.  Tracking number has been provided, and it is confusing.  Either they are the victims of the South African postal system (likely the 2nd worst in the world...  North Korea likely has the worst),  or they are a scam.  My package is reportedly in Capemail as of 23 Jan.

Sent email today,  and still havn't heard anything.

Will advise when I figure out what is going on,

Ryan


thats funny!  I ordered on 13/12/2013 with btc and he says it shipped more then a month later then yours, on feb 14.  this is a scam

How on EARTH do you gather that? We have no control over how customs processes it and in what order it is processed. We provide it to them in order, but they can do whatever they want from there.

Do yourself a favour and READ what I wrote on the topic of surface mail before you call us a scam and make yourself look foolish: https://bitcointalk.org/index.php?topic=470944.msg5945585#msg5945585

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March 29, 2014, 07:27:13 PM
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just stop! ffs! we all know your a damn scam!

ps. how does it feel not having the power to delete negative posts Mr.Fluffy?
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March 29, 2014, 07:30:44 PM
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just stop! ffs! we all know your a damn scam!

Really, new-user-who-hasn't-ordered-from-us-but-knows-everything?

And what do you base this conclusion on, given that there are multiple people on this forum that have confirmed receipt, even some who paid for a slow shipping method? Don't troll, extrapolate your conclusion logically and explain how you arrived there.

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March 29, 2014, 08:21:03 PM
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just stop! ffs! we all know your a damn scam!

Really, new-user-who-hasn't-ordered-from-us-but-knows-everything?

And what do you base this conclusion on, given that there are multiple people on this forum that have confirmed receipt, even some who paid for a slow shipping method? Don't troll, extrapolate your conclusion logically and explain how you arrived there.

do our usernames show up on your orders page? I find it cool how talented you are by being able to tell if someone ordered by looking at the username and how new someone is here.. that's a very cool talent
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March 29, 2014, 08:24:50 PM
 #30

just stop! ffs! we all know your a damn scam!

Really, new-user-who-hasn't-ordered-from-us-but-knows-everything?

And what do you base this conclusion on, given that there are multiple people on this forum that have confirmed receipt, even some who paid for a slow shipping method? Don't troll, extrapolate your conclusion logically and explain how you arrived there.

do our usernames show up on your orders page? I find it cool how talented you are by being able to tell if someone ordered by looking at the username and how new someone is here.. that's a very cool talent


Oh look, a user that just registered and is joining in the trolling!

Dzelil, your obviousness betrays you. You need to learn to be more subtle if you're going to troll this thread. Maybe make up an order number, see if that works. At least it'll give you a moment of credibility.

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March 29, 2014, 08:30:33 PM
 #31

that's what I thought, scammer!

can't even answer a simple question
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March 29, 2014, 08:32:56 PM
 #32

that's what I thought, scammer!

can't even answer a simple question

Your question was clearly rhetorical and required no answer.

Why don't you do us all a favour, since you're so confident: tell us all your order number and when you ordered?

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March 30, 2014, 04:37:42 PM
 #33

I ordered 2 X frames on 12 Dec,  paid via paypal.  Shipping to Canada. Website stated product shipped 09 Jan.

The issue is that I still haven't received any package.  Tracking number has been provided, and it is confusing.  Either they are the victims of the South African postal system (likely the 2nd worst in the world...  North Korea likely has the worst),  or they are a scam.  My package is reportedly in Capemail as of 23 Jan.

Sent email today,  and still havn't heard anything.

Will advise when I figure out what is going on,

Ryan


thats funny!  I ordered on 13/12/2013 with btc and he says it shipped more then a month later then yours, on feb 14.  this is a scam

ya, your right. i do feel foolish for defending you in your first thread and for actually sending you money.  You knew exactly how fucken bad the delivery would be and told people 4-6wks.  You knew customs was fucked, but never fucken warned anyone or offered refunds.  How the fuck am i suppose to know theres a fucken strike, tell me and ill take my refund.  whats that?  i wont get it for 4 months, sure ill take my fucken refund. you fucken piece of shit....

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March 30, 2014, 04:44:06 PM
 #34

Ordered black friday- still nothing.
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March 30, 2014, 04:49:54 PM
 #35

Ordered black friday- still nothing.


sorry, that was a holiday!  they had the day off!
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March 30, 2014, 10:27:12 PM
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Ordered black friday- still nothing.


sorry, that was a holiday!  they had the day off!

haha! so true he used that excuse always!
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March 31, 2014, 10:46:49 PM
 #37

tell you what Mr. Flufy, if... and i mean with big  IF i ever receive the frame for my rig i will post here about it, and even apologize plus i will upload picture of the rig with a funny face of me and asking for apologize... in the meanwhile... you are guilty untill I receive the item... Smiley
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April 01, 2014, 12:15:56 AM
 #38

Ordered black friday- still nothing.

Nothing, same here.

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April 01, 2014, 12:59:51 AM
 #39

tell you what Mr. Flufy, if... and i mean with big  IF i ever receive the frame for my rig i will post here about it, and even apologize plus i will upload picture of the rig with a funny face of me and asking for apologize... in the meanwhile... you are guilty untill I receive the item... Smiley

Sounds good - mind giving me your order number so I can monitor it from this end? Because I mostly don't believe you'll own up to it arriving.

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April 01, 2014, 01:00:19 AM
 #40

Ordered black friday- still nothing.

Nothing, same here.

Order number, please?

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April 01, 2014, 06:25:02 AM
 #41

Order ID: 953
Date Ordered: 09/12/2013


tell you what Mr. Flufy, if... and i mean with big  IF i ever receive the frame for my rig i will post here about it, and even apologize plus i will upload picture of the rig with a funny face of me and asking for apologize... in the meanwhile... you are guilty untill I receive the item... Smiley

Sounds good - mind giving me your order number so I can monitor it from this end? Because I mostly don't believe you'll own up to it arriving.
boogie
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April 01, 2014, 09:46:12 AM
 #42

Ric
answer your emails man.
three without reply in the past two days.
im supposed to be getting one from Germany.
ordered black Friday (710)
cheers
fluffypony
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April 01, 2014, 09:57:51 AM
 #43

Ric
answer your emails man.
three without reply in the past two days.
im supposed to be getting one from Germany.
ordered black Friday (710)
cheers

Looks like it's out for delivery today:) Here you go: http://www.parcelforce.com/track-trace?page_type=parcel-tracking-details&parcel_number=CN008111308ZA

ssateneth
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April 01, 2014, 03:30:09 PM
 #44

It is not a scam. Here is the proof. If you ordered with surface mail (You probably did), they do exist in the wild, and yes they are getting delivered.

Well, well, well, look what finally showed up. Looks like there might finally be some movement guys.

My black friday order finally came (east coast USA). The dates on the labels match up.

Fluffy, send me a PM and let me know what your plan is for getting this back to your distributor.  Smiley






boogie
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April 03, 2014, 10:58:15 AM
 #45

Ric
answer your emails man.
three without reply in the past two days.
im supposed to be getting one from Germany.
ordered black Friday (710)
cheers

Looks like it's out for delivery today:) Here you go: http://www.parcelforce.com/track-trace?page_type=parcel-tracking-details&parcel_number=CN008111308ZA

HA
oh the irony that after four months the DAY I make a comment on your thread and LITERALLY ten minutes later knock at the door..the rig.
this guy and company are not a scam.
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