Need Help) Withdrawal Blocked from BitOreo..com Is this a Scam?

[water1111]

I am relatively new to Cryptocurrency.

Been using a small exchange in Hongkong called BitOreo.

Had some minor transactions with no problem, but one day the withdrawal was blocked and the system requested KYC verification.

Submitted all documents, and after verification, transaction is still not processed.

Tried to contact them multiple times, got no response. (initially got an unclear response saying that it will be processed within hours, and after that ignored all subsequent tickets)


I certainly do not know how to act against this.

Do I even have a change to get my money back? Looks like other people are trading fine.. it's just me that got blocked

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[stompix]

Domain name is pretty new:

Dates   61 days old
Created on 2020-03-05
Expires on 2021-03-05
Updated on 0000-12-31

Yet they claim:
© BitOreo LLC. 2018-2020
Which is obviously a lie

Their office is in:

Taikoo Place, No. 979 King's Road, Island East, Hong Kong

But their Terms state that:

BitOreo LLC. (hereinafter referred to as "the company") is a company incorporated in the Republic of Seychelles under the laws of the Republic of Seychelles, and operates the website https://www.bitoreo.com (hereinafter referred to as "this Website" or "the Website"), which is a platform dedicated to the transaction of digital assets and the provision of related services (hereinafter referred to as "the Service").

Also, their announcements are copied from okex:
https://www.bitoreo.com/support/articles/1574570332
http://archive.vn/wip/qJgW6

https://okexsupport.zendesk.com/hc/en-us/articles/360033074331-Web-homepage-optimization

So yeah, adding the fact that they use the same excuse as KYC to lock down funds and they stopped answering you..99.8% scam!

[water1111]

Is there a realistic chance that I could get my money back...?

Looks like other people are still trading, the website is still operating...


I have reported the issue to the Hong Kong Police Force, but I wonder if that would do something..

[SeaBits]

Is there a realistic chance that I could get my money back...?

Looks like other people are still trading, the website is still operating...


I have reported the issue to the Hong Kong Police Force, but I wonder if that would do something..

IF they're not legit... depending on what you sent them for KYC keep tabs on your credit and possible identity theft.

[stompix]

Is there a realistic chance that I could get my money back...?
Looks like other people are still trading, the website is still operating...

With these types of websites that are set from the start to scam people...chances are pretty slim. Really slim!
If it were an exchange that randomly selects users and only locks funds for those that can't provide KYC it would be something else but in this case, they probably bait users allowing small trades and once you pass a sum, the money is gone.
I really hate to say it but....

The "other people" are probably bots that are playing with numbers to simulate activity.

I have reported the issue to the Hong Kong Police Force, but I wonder if that would do something..

Well, it is better than nothing and I encourage everyone to file complaints, not doing anything at all will certainly not help.

IF they're not legit... depending on what you sent them for KYC keep tabs on your credit and possible identity theft.

Yeah, this also. One more headache for him, unfortunately.

[water1111]

I am very sad. Nobody really wants to lose money for nothing.

But at the same time, I feel like have learned a valuable life lesson.


Thank you for your help.

I wrote the overall incident on a separate thread: https://bitcointalk.org/index.php?topic=5246182.0