There's no indicated that crypto withdrawals wouldn't need a KYC I think the Terms and Conditions still matters than what you are saying here since that's Official one. I think you should include on your Terms and Condition and make it clear that there will be no KYC in withdrawing cryptocurrencies.
Did you read the terms & conditions? you will find it on our website.
9.5 You must maintain your account and keep your details up-to-date. We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure.
so basically, all levels of withdrawals should expect verification here. players should take note of that so they wont be surprised when withdrawal time comes. players here are curious about this specific requirement as most of them dont want to go thru KYC verification.
but you stated before that crypto withdrawals will not undergo KYC. so final answer towards crypto withdrawals?
Our designer is working on thread design. We won't ask for KYC for Crypto Withdrawals.
Quoted and
archived for future references. But this should be clear, I mean to say about the amount. Since you have a terms about KYC based on the amount of withdrawal in fiat, is this non-KYC withdrawal has no limit? So no matter how much user's withdrawal (and total withdrawal) in crypto wont be asked for KYC?
on the other hand, it's good that youre back in the forum. are you going to hold some promotional campaigns to make some splash among gamblers here?