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Author Topic: What should replace comps with Brick n mortar casinos in online casinos?  (Read 478 times)
Kakmakr (OP)
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June 18, 2020, 01:17:59 PM
 #1

You know one of the best advantages you get when you visit a Brick n mortar casino is the fact that some of them provide you with so-called "comps" or complimentary drinks or food or ticket to shows..etc. So when you subtract that cost from your gambling experience, you get a little extra to play with..because you did not have to pay for that.  Wink

It would have been nice, if online casinos could provide alternative online "comps" for online gamblers. Let's take this as an example : You decide that you can gamble a few hours every night or over weekends, but you first have to make dinner or lunch and that takes away some of your gambling time.  Wink

What if these online casinos could partner up with some delivery service to provide complimentary discount vouchers for food delivery or take-away food? Once you gambled a certain amount of money, you can claim a voucher that you can use to order some take away or you can sell that to someone if you cannot use it. (redeemable for say a week)

It would be nice to get back from a hard day at work and not to worry about wasting time to cook food. Just use your vouchers that you received from your previous sessions.

The delivery vouchers can also be replaced by liquor discount vouchers at franchise bottle stores on products that might be on promotion. (So the bottle stores are incentivized by the cheap marketing that are done by the casinos for their promotional products)

Do you think this might work? Let's discuss.  Cool

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June 18, 2020, 02:00:57 PM
 #2

Food delivery? That will only work if you are at the nearest region of the said online casino but the redeemable voucher might work especially if they are partnered with your local companies even global ones can do. I think that's a win-win since these online casinos will get advertisements as well from the local companies that might accept the vouchers.
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June 18, 2020, 02:18:35 PM
 #3

You know one of the best advantages you get when you visit a Brick n mortar casino is the fact that some of them provide you with so-called "comps" or complimentary drinks or food or ticket to shows..etc. So when you subtract that cost from your gambling experience, you get a little extra to play with..because you did not have to pay for that.  Wink

I will not go into the Food Delivery Service now, I leave this field to other posters Wink I do have a comment on the comps, though:

In a way, online casinos such as Luckybit and Windice already do that. There are regular events (wagering contests, deposit promotions, ...) which you could count in. Some platforms also offer chat rains, where sometimes not so few free coins are distributed to all players. Here, for example, at Windice:



You could also add to complementaries the level system that some platforms offer. At least this system rewards in a similar way as for example ticket giveways after X visits in offline casinos. So "comps" are already in place in my opinion, and I think they offer a much higher added value than, for example, the free drinks in classic casinos, for which you normally have to pay admission anyway - at least here in my area.

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June 18, 2020, 04:02:12 PM
 #4

You know one of the best advantages you get when you visit a Brick n mortar casino is the fact that some of them provide you with so-called "comps" or complimentary drinks or food or ticket to shows..etc. So when you subtract that cost from your gambling experience, you get a little extra to play with..because you did not have to pay for that.  Wink

It would have been nice, if online casinos could provide alternative online "comps" for online gamblers. Let's take this as an example : You decide that you can gamble a few hours every night or over weekends, but you first have to make dinner or lunch and that takes away some of your gambling time.  Wink

What if these online casinos could partner up with some delivery service to provide complimentary discount vouchers for food delivery or take-away food? Once you gambled a certain amount of money, you can claim a voucher that you can use to order some take away or you can sell that to someone if you cannot use it. (redeemable for say a week)

It would be nice to get back from a hard day at work and not to worry about wasting time to cook food. Just use your vouchers that you received from your previous sessions.

The delivery vouchers can also be replaced by liquor discount vouchers at franchise bottle stores on products that might be on promotion. (So the bottle stores are incentivized by the cheap marketing that are done by the casinos for their promotional products)

Do you think this might work? Let's discuss.  Cool
I think it's a good idea. I thought about something like this a few years ago. If a person gambles a lot in the casino, it would make sense for this person to be rewarded. But delivery has its solid problems. For one, it's not free, it's an additional cost of sending the food. Another point is that online casinos are usually international, so if the casino's based in Curacao, but the player is in France, it might be difficult to make proper delivery arrangements. Finally, crypto players often care about anonymity and wouldn't want anything delivered to their homes from the casino. Plus, online casinos do have their own ways of encouraging people to stay, such as promos, giveaways and, in some cases, rakeback. To sum up, it sounds like a good idea, but it would be too difficult for casinos to actually go for it.

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June 18, 2020, 04:37:20 PM
 #5

Brick and mortar casinos can only afford to give away these incentives because they typically have a much higher house edge than most online casinos. It is very unlikely for you to see a game with a less than 3% house edge in a physical casino, whereas practically every popular online casino game (at least in the crypto world) has a house edge less than 3%, while many are under 1.5%.

There is nothing else these places can do to incentivize users, unless people want to opt for a higher house edge in return for benefits like these—which I doubt any reasonable person would do.

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June 18, 2020, 04:48:20 PM
 #6

At the moment UBEReats are delivering for all kinds of fast food franchises.  As you leave the big cities and get into more regional or porvincial areas, how are you going to do door-to-door delivery of fast food?

Drone delivery technology isn't that highly developed as yet and then there is the "freshness" of the delivered product if it takes too long to deliver.

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June 18, 2020, 04:51:10 PM
 #7

The food delivery voucher do not have to be actual vouchers, they can also credit your balance with a equivalent value if you are in a region that are not covered by these services. Imagine a pop-up pops up saying... "Lunch is on us... here is your X voucher" or "Here is your complimentary drink on us ..adding x amount of Crypto"

Yes, in some countries it might be difficult to implement... but many franchises are in many countries... eg. KFC / MacDonalds / Spar etc.. so you can choose what voucher is applicable in your country and set that as your default service for complimentary gifts.  Wink

#DarkDays : The house edge thingy is debatable, because nobody actually validate these casinos if they are not regulated. The casinos must find ways to get people to spend more time and money on gambling... so why not buy time for them. They pay for these comps by staying longer and playing more.  Wink


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June 18, 2020, 05:48:09 PM
 #8

The idea is interesting.

In theory, this can work, because as in the case of an offline casino, an online casino is interested in keeping a person in it for as long as possible. Food and drinks provided at home can easily encourage a person to continue to gamble without looking up from the monitor. But the main difference between online and offline casinos lies in the customers.

Local and visitors go offline, but they all remain within the same locality while completely different people from all over the world can play in online casinos,
it will be extremely difficult and costly to coordinate delivery, coupons, discounts with all local eateries. It’s easier to give out free coupons for some games or cashback bonuses.

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June 18, 2020, 06:11:29 PM
 #9


That would be for users who are comfortable sharing their data to the casino, its like submitting KYC and fact that they can pay visit to you makes it more dangerous. They could provide options like free slot spin as comps after you deposit some BTC.

Deliveries are usually going to be exploited even Uber can be used to deliver drugs. The possibilities are limitless if casinos provide delivery services.

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June 18, 2020, 06:41:53 PM
 #10

Wagering contests and deposit bonuses IMO should already serve as a nice comp for most players. You're getting more value for your money on these type of promotions compares to physical casinos. Though this might not be an everyday thing, there is still the referral bonus when you manage to get someone under your name and they deposited. You don't get that on physical casinos, and with enough online influence, you can make a ton of money aside from the capital you initially have. Online casinos offer morevalue than the comps they provide you in brick-and-mortar casinos IMO, and whatever extra money you have in you, you can use to buy food or drinks that you fancy (plus you'll have a say on what you really want to munch on, too.).

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June 18, 2020, 06:49:23 PM
 #11

This is where the gambling online sector cannot compete with birck n mortar casinos since going to the casino and enjoying all of these things is part of the experience. Its a reason why they do it and it keeps people playing despite them losing a lot of money but people will rationale in their head that this is okay because they are getting all of these things free. That would be difficult online and would be even more difficult since people who use cryptocurrencies are probably going to care about their identity and personal details. A food delivery service would be hard to organize on a mass scale so I don't think the logistics are great for this since most online casinos get accessed from multiple different regions which are spread out so for this to work and to be fair to everyone you would need to pick something you can easily provide to everyone that accesses your website. 
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June 19, 2020, 05:10:00 AM
 #12

It'd probably better if the Casino issued food vouchers but they didn't offer any type of deliveries. It'd be more easier if they instead coordinated with various fast food chains around the country in introducing the food voucher idea. That way, the distance wouldn't matter much since as long as you have that voucher and present it when ordering, that should be more than enough to handle it. The casino would then obtain the summary of the total cost that the food vouchers spent and pay them. There may be a bit more process beneath the plan but the idea could basically be summed up to that. They also don't need to print vouchers since they could just use codes and the like when ordering which is pretty neat, after all, we are using technology to play, might as well apply it when applying freebies right?

R


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June 19, 2020, 06:19:59 AM
 #13

I think that online casinos can only implement other incentives rather than food delivery.They can give you 0.00001% cashback of every spin you make in a slot machine up to a certain limit and they can also offer you free spins when you reach a certain amount of money played in slot machines.Most trusted casinos already do that although not on a regular basis.

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June 19, 2020, 06:57:16 AM
 #14

Ok, went through all the responses so far and from what I am seeing now is that some people are saying online casinos are giving other "comps" and rewards as a alternative to complimentary drinks and food, when you play online. Example : Rain events / Deposit bonuses / referral systems etc.

This is just not the same for me, I want to have a similar experience when I visit a online casino, compared to the experience I have at a brick n mortar casino. Also remember, the casinos are giving you free drinks, because they know you will make bad financial decisions when you had a little bit too much to drink. (You will be reckless and you will be spending more)

There are a whole science behind the way that Brick n mortar casinos fool you to gamble more.. example : There are no clocks for time in a casino and very little or no natural light, so that you forget about the time. Also sounds and slot machine placement comes into play and also free drinks and food to avoid you moving away from the gambling establishment.  Sad

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June 19, 2020, 07:14:11 AM
 #15

Ok, went through all the responses so far and from what I am seeing now is that some people are saying online casinos are giving other "comps" and rewards as a alternative to complimentary drinks and food, when you play online. Example : Rain events / Deposit bonuses / referral systems etc.

This is just not the same for me, I want to have a similar experience when I visit a online casino, compared to the experience I have at a brick n mortar casino. Also remember, the casinos are giving you free drinks, because they know you will make bad financial decisions when you had a little bit too much to drink. (You will be reckless and you will be spending more)

There are a whole science behind the way that Brick n mortar casinos fool you to gamble more.. example : There are no clocks for time in a casino and very little or no natural light, so that you forget about the time. Also sounds and slot machine placement comes into play and also free drinks and food to avoid you moving away from the gambling establishment.  Sad

I am afraid you can only achieve this if you simulate this things in your play environment.You can setup a dark room without light and without clocks and you can buy some wine and food to eat and drink during your gameplay in the online casino you will choose.I am afraid there is no real way for an online casino to offer you what you find in physical casinos.

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June 19, 2020, 08:23:57 AM
 #16

Ok, went through all the responses so far and from what I am seeing now is that some people are saying online casinos are giving other "comps" and rewards as a alternative to complimentary drinks and food, when you play online. Example : Rain events / Deposit bonuses / referral systems etc.

This is just not the same for me, I want to have a similar experience when I visit a online casino, compared to the experience I have at a brick n mortar casino. Also remember, the casinos are giving you free drinks, because they know you will make bad financial decisions when you had a little bit too much to drink. (You will be reckless and you will be spending more)

There are a whole science behind the way that Brick n mortar casinos fool you to gamble more.. example : There are no clocks for time in a casino and very little or no natural light, so that you forget about the time. Also sounds and slot machine placement comes into play and also free drinks and food to avoid you moving away from the gambling establishment.  Sad

I am afraid you can only achieve this if you simulate this things in your play environment.You can setup a dark room without light and without clocks and you can buy some wine and food to eat and drink during your gameplay in the online casino you will choose.I am afraid there is no real way for an online casino to offer you what you find in physical casinos.

No, you are missing the point. I do not want to simulate the atmosphere of a Brick n Mortar casino, because that will be impossible. I will have to hire people to bring me drinks and food and cash out my winnings and also get people to walk around in my house to gamble with me.

I want online casinos to implement the hospitality of food and beverage complimentary gifts, when you gamble for long hours at their site. I am not too lazy to make food, I just do not want my relaxing experience in front of the computer, being interrupted by the daily tasks of making the food. I would much rather order some takeaways and have it delivered for FREE as a reward for my prolonged gambling activity at the casino. ( I work hard during the day and just want to relax after work or over weekends and forget about Covid-19 and people dying and the stress of work )  Sad 

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June 19, 2020, 08:25:23 AM
 #17

Not really a good idea as long gambling is concerned. You don't reward gamblers to continue taking big risk... you should instead make sure they bet responsibily and safely whenever they come around to bet.
The food incentive could even lead to betting addiction, and imagine if the food isn't healthy, you would be taking big risk with your money and health.
I think the food thing would be a good idea if casino customers are successful/profitable bettors. And the food will have to very healthy.

 Don't gamble with your health and money. Bet responsibily
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June 19, 2020, 08:46:15 AM
 #18

Not really a good idea as long gambling is concerned. You don't reward gamblers to continue taking big risk... you should instead make sure they bet responsibily and safely whenever they come around to bet.

i wouldnt think they would do that because if they do that ,  that can only lead to loss of costumers in the long run   . they are a business too that wants to earn money so they do everything to ensure costumers will keep on coming back for them    .  on one site i saw they give bonus for a loosing bet of a gambler and the more bonus the gambler can recieve the more he loss , thats why many players careless bet huge on them  because they knew that they can get something in return even if they lost     .
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June 19, 2020, 09:00:31 AM
Last edit: June 19, 2020, 09:15:30 AM by ralle14
 #19

The closest alternative we've got to comps is probably the promotions since like everyone mentioned it would be difficult to serve foods and drinks. Dark pointed out the house edge comparison and I also don't think there would be any better alternative unless you gamble long enough to become a vip and get better rewards like what stake are doing. Vouchers could be possible but it depends if that's what the majority prefer over money.

Not really a good idea as long gambling is concerned. You don't reward gamblers to continue taking big risk... you should instead make sure they bet responsibily and safely whenever they come around to bet.
The food incentive could even lead to betting addiction, and imagine if the food isn't healthy, you would be taking big risk with your money and health.
I think the food thing would be a good idea if casino customers are successful/profitable bettors. And the food will have to very healthy.

 Don't gamble with your health and money. Bet responsibily
Regardless of the food and drinks being served as a bonus the gamblers can always decide if they want to take it or not since there are gamblers that would take anything to make their experience enjoyable.

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June 19, 2020, 12:10:25 PM
 #20

This could work if their gamblers are also located in the same country particularly for the food deliveries.

Yes, in some countries it might be difficult to implement... but many franchises are in many countries... eg. KFC / MacDonalds / Spar etc.. so you can choose what voucher is applicable in your country and set that as your default service for complimentary gifts.  Wink
But for off shore gamblers that has been gambling with them, they could offer some perks that they will make them feel important and appreciated. Like this quoted idea, its the one that could be if most of the establishments that they will be partnering are also operating internationally. Then the off shore gamblers will have that incentive that they could enjoy which will make them go back again and again.

And also will make them loyal, there should also be an option if the gambler wants food or any other option.

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June 19, 2020, 03:46:24 PM
 #21

Online casinos are providing more comps than real world casinos. The house edge is much lower which saves you a lot in the long run.
There are many promotions and bonuses. Deposit bonuses are common on slots. Freespins and risk free bets promotions on some. Some even provides free coins through faucet to test the casino.


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June 19, 2020, 11:12:58 PM
 #22

Do you think this might work? Let's discuss.  Cool

It does mean that these online casinos will have to partner with "local merchants" of the said country which I doubt they will put an effort.

Maybe possible at those fiat casinos that are solely operating on the said country but for crypto-casinos, I will give a chance at 1% to happen.

I see it would be better if these online casinos will always give perks at their regular bettors like freerolls, free bets for at least 2-3 times a month. Although that will be subject to a wagering requirement and totally different in a physical casino that even for the first time, a person will get that food or any bonus perks, still better than nothing.

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June 20, 2020, 04:53:25 AM
 #23

The idea is great for pleasing customers what a traditional Casino would do. The gift voucher for customers could be valued in Bitcoin or any other cryptocurrency to reduce the problems of logistics, partnerships and availability. This way you would have the freedom to call the home delivery restaurant of your choice and closer to you.

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June 20, 2020, 05:52:56 AM
 #24

Complimentary services are always an advantage but we wouldn't be here if the physical world was sufficient for all of us. It is a fact that people like to spend 'some' part of their time in the virtual world. The next promising technologies in how we inhabit the virtual world haven't yet matured. Both AR and VR are at a level where it is just a novelty and not so much an enjoyable experience. Why not a VR casino then?

Who can say that one day we won't have a truly enjoyable virtual online world where you can step-in using some sort of physical 'room' with all the necessary contraptions to make the virtual experience whole for a user. A dream like utopia where you may well have "online" casinos you can actually walk into and be offered complimentaries. One big issue is that off late, the contemporary culture has moved on to a very narcissistic, anarchist portrayal of the online world. Especially the RPG's portray a world of conflict and freedom to what you cannot in the real world. Rather than becoming a safe place for anonymous interaction, these have gone on a negative path.
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June 20, 2020, 06:38:43 AM
 #25

That will be a good promotion from the casino itself, especially if they can partner up with the local cafes or restaurants, and I think many gamblers will like it. They don't have to go out of their homes, especially if we are in the new normal situations, which can help them keep the virus safe. Perhaps, there will be a term and conditions for how the members can get the voucher, or the members can buy credit for the coupons before they can use it to purchase foods.

It needs tests and trial to some gamblers before the casino launches their new services to the gamblers, but that idea can somehow attract more gamblers to come to the casino because they don't have to spend a time to cook their food.
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June 20, 2020, 06:45:34 AM
 #26

I can see, food vouchers for physical casinos does really fit since most of the gamblers could be convinced to play when there are perks such as food that they can take advantage as well. But in terms of online gambling, I think it isn't that much appropriate to add food vouchers that you could redeem through delivery, they can provide you with bonuses such as free spin or rewards while playing, but we should also take into consideration that it is hard for online casinos especially those that are international to partner up with local fast-food chains or foods stores that will be able to deliver these perks right in your home.
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June 20, 2020, 06:43:44 PM
 #27

I can see, food vouchers for physical casinos does really fit since most of the gamblers could be convinced to play when there are perks such as food that they can take advantage as well. But in terms of online gambling, I think it isn't that much appropriate to add food vouchers that you could redeem through delivery, they can provide you with bonuses such as free spin or rewards while playing, but we should also take into consideration that it is hard for online casinos especially those that are international to partner up with local fast-food chains or foods stores that will be able to deliver these perks right in your home.

Show me a country without large food franchises like McDonald's or KFC and services like Uber Eats? There are many franchises that can be listed on the gambling site and people can then click on the service in their country closest to them, when they register on the site.

So when the vouchers are electronically awarded to the gambler, it will first check what services the gambler picked when he registered and those vouchers will then be issued. Alternatively, people can tick the option... "give me comps in Crypto" and those users will get the equivalent value in Crypto currencies added to their balance, when it get time for them to be awarded with vouchers.  Wink

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June 20, 2020, 11:04:27 PM
 #28

It may well not happen in my country.  Grin
Food delivery from the voucher discount of online gambling will be banned from my country as soon as it may be announced.
Well, actually this is a good idea, See how online casino enthusiasts are currently growing. In this pandemic era, there are many people who feel that gambling at online casinos is much better than not gambling at all. for those who are accustomed to the offline gambling world, they certainly find it very hard to overcome this. Switching to gambling online is not so easy either. Therefore, various offers when gambling online might be one way to attract people to play gambling.
Delivery food is a good idea. but, it may not be able to apply it in my country.

R


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June 21, 2020, 09:56:29 AM
 #29

It would be a good idea that an online casino have that feature and those who want to gamble but don't want to become a gambling addict won't have to gamble all the time. Well, in my country we also have food deliveries and it would be good if there is a casino here that do these kind of online comps.

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June 24, 2020, 09:56:57 AM
 #30

It would be a good idea that an online casino have that feature and those who want to gamble but don't want to become a gambling addict won't have to gamble all the time. Well, in my country we also have food deliveries and it would be good if there is a casino here that do these kind of online comps.
Maybe that person will want to watch the gamblers play many gambling games while enjoying live music and eating something.
I think it can be like a discotheque with a room for gamblers to play some gambling games.
When they are thirsty or hungry, they can order drinks or food, and they can also continue to play other gambling games.
But I never see what is happening here except that it is available on the cafe, which only has a billiard table Grin
But in this pandemic, I think the casino will stop these services to prevent the virus itself.

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June 24, 2020, 01:34:21 PM
 #31

I guess this should keep away male players from their homes and wives  Grin
This is a good marketing strategy in my opinion because it saves time for customers especially if they have limited time to play because they will surely get hungry after a good long game and eat food after and go home instead. Cause they got reminded of urgent business to attend to.

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June 24, 2020, 02:45:08 PM
 #32

[snip]

you dont see these happening because you dont go play on a brick and mortar casino or you only play on one place but if your a local gambler , you can go on many gambling places and some of those place have all these service  .  on the cafe , its normal that they served food and other service too but on gambling place that can sometimes be unavailable if you play on a low class gambling place   . its okay for me to stop these service for a while but idk to some that are hardcore gamblers  , the only alternative they can get for now is online  .
Yeah, I don't play on the local casino because I don't think it can be tough to hear the noisy sound from the gamblers who play many gambling games.
If we want to eat or drink, it is better to go to a cafe while we don't have to spend more money to play gambling.
The heavy gamblers will understand with the situations Covid-19 that is still there, and they will not have a complaint if one of the services is not available.
But yes, at this moment, online gambling will be their best choice to continue playing gambling, and I guess they can enjoy playing online gambling.

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June 24, 2020, 04:17:18 PM
 #33

I really like your idea by giving vouchers food and drinks, this can make gamblers forget time and spend a lot of time.
The main purpose of giving vouchers is to make gamblers play gambling longer, this is a good idea that must be realized
right. Especially drinks can make gamblers lose their logic, so it can be very profitable for the houses.

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June 24, 2020, 07:47:43 PM
 #34

I like the idea. I think those casinos that can provide such services locally can reach a new level of service compared to their competitors, which will allow them to pick up a large proportion of customers.
Indeed, in reality there is nothing more important than saving time that customers can spend on extra time spent in the casino.
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June 24, 2020, 08:21:31 PM
 #35


Do you think this might work? Let's discuss.  Cool

Its not really that necessary but the fact that online casinos are giving out perks and rains which is already enough and also setting up these kind of comps would
really be a much work for them if they do based up worldwide aspect to know that not all do reside on the same area which means those vouchers shouldnt really
be on a small scope.When i do imagine the work needed then no online gambling owner would really waste up their time and instead they would just rather focus
on giving perks online via bonuses or any other rather than having this kind of option.

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June 29, 2020, 05:41:38 PM
 #36

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What if these online casinos could partner up with some delivery service to provide complimentary discount vouchers for food delivery or take-away food?
 
I think that this incident you mentioned is not an impossible thing but it is a difficult thing to perform. Of course, with this kind of promotion, any online service will be able to gain more gambling customers, but it will not be easy to meet the high demand that may arise if this service is provided. Instead of such a promotion, I think that many services can make their users happy by providing various advantages such as game bonus or investment bonus free of charge and can help them spend their money on gambling. Of course, if this method is implemented, good return will be provided for businesses, but the gambler will still have to spend time ordering food or making his own meal. Moreover, in case of playing games with this time spent, players will spend more money and services will earn more money. However, as I mentioned, both the method you have specified and the method I have specified are not impossible, although it is difficult to apply.
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