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Author Topic: Blockchain.com - Insufficient Funds Error?  (Read 294 times)
phil4736 (OP)
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July 04, 2020, 12:08:19 PM
 #1

For the past week at least, I haven't been able to transfer my funds. It gives me this error all the time,
and I even tried contacting them but I don't hear back from them. A bit frustrating to be honest. Does
anyone know this error, and how to beat it? I could really use some help with this, thanks.

https://i.imgur.com/JohU2bQ.png
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July 04, 2020, 12:13:30 PM
 #2

Someone literally just had the same problem as you 2 days ago lol. Check the replies and see which one solves your problem.

Topic: Can't send my BLOCKCHAIN FUNDS why? https://bitcointalk.org/index.php?topic=5259449

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July 04, 2020, 12:17:24 PM
 #3

May be there are some problems with the wallet. Try to log in to wallet later. Sometimes such things happend with the blockchain.com wallet.
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July 04, 2020, 12:23:26 PM
 #4

Well, there are similar threads with regards to this issue.

[1] Contact their support
[2] You can import your seed phrase to a reputable non-custodial wallet such as Electrum

The 2nd method seemed to properly work with previous similar cases:
https://bitcointalk.org/index.php?topic=5257914.0
https://bitcointalk.org/index.php?topic=5258478.0

Wonder why these issues are persistent on their side..

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sunsilk
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July 04, 2020, 12:40:12 PM
 #5

This is the most recent problem that others have experienced. It's still unclear how to solve this problem with the given thread by mk4, the op said moving to electrum didn't work for him but it could work for you. The frustration is that the blockchain.com staff are not replying to those people who have experienced this per se.

If they can't do something with this and don't manage to solve the bug on their website, the next time you transfer bitcoin never consider them again as your wallet and just move to a better wallet.

May be there are some problems with the wallet. Try to log in to wallet later. Sometimes such things happend with the blockchain.com wallet.
It's not that an easy problem of logging in issues.

phil4736 (OP)
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July 04, 2020, 01:48:40 PM
 #6

This is the most recent problem that others have experienced. It's still unclear how to solve this problem with the given thread by mk4, the op said moving to electrum didn't work for him but it could work for you. The frustration is that the blockchain.com staff are not replying to those people who have experienced this per se.

If they can't do something with this and don't manage to solve the bug on their website, the next time you transfer bitcoin never consider them again as your wallet and just move to a better wallet.

May be there are some problems with the wallet. Try to log in to wallet later. Sometimes such things happend with the blockchain.com wallet.
It's not that an easy problem of logging in issues.
Sad thing is I have used blockchain for several years, never had any issues and I felt like it was the best wallet compared to others.
But as you said I should make a different wallet, which I already have and I am using that now because I don't wants funds transfered
to my blockchain, and risk them being stuck as well.

- I will look into the other threads mentioned, to see if that can help me. Thank you all.
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July 04, 2020, 02:36:40 PM
 #7


Sad thing is I have used blockchain for several years, never had any issues and I felt like it was the best wallet compared to others.
But as you said I should make a different wallet, which I already have and I am using that now because I don't wants funds transfered
to my blockchain, and risk them being stuck as well.

- I will look into the other threads mentioned, to see if that can help me. Thank you all.
Just because you didn't face any problem doesn't make it the best wallet. Web wallets are never safe. You will rarely get help from the support. I just read a thread few minutes ago where the user was trying to reach support  (something related to old wallets and blockchain.info) but still haven't received any reply from them and don't even know what to do. Even if you google web wallets, you will see a lot of people are suffering problems using online wallets.
Good thing you are moving before you anything worse happens.
Are you using a phone to make the transaction? Try making the transaction from your computer. Login from incognito mode. Or it is probably their server that is a bit messed up (the fee shows 0.00 USD. It shouldn't).

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phil4736 (OP)
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July 04, 2020, 03:30:06 PM
 #8

I just did the electrum guide, I imported my wallet into electrum and it says i have 0 balance. So I don't know what's going on,
because I don't remember spending my remaining balance. Did blockchain steal my bitcoin?  Cry
sunsilk
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July 04, 2020, 04:16:09 PM
 #9

~snip~
Sad thing is I have used blockchain for several years, never had any issues and I felt like it was the best wallet compared to others.
But as you said I should make a different wallet, which I already have and I am using that now because I don't wants funds transfered
to my blockchain, and risk them being stuck as well.

- I will look into the other threads mentioned, to see if that can help me. Thank you all.
Not just you who have used them for a long time. Even from the early days of blockchain.info before the domain migration, many forum members have been using them but later on, stopped because of the bugs that have been found on them.

Should you stop using them from now on and hoping that your problem will be solved soon.

I just did the electrum guide, I imported my wallet into electrum and it says i have 0 balance. So I don't know what's going on,
because I don't remember spending my remaining balance.
Please check the derivation path and try to change it, hoping it will work.

How can I migrate from blockchain wallet to Electrum?

Did blockchain steal my bitcoin?  Cry
Your bitcoins are there, they are just full of bugs.

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July 04, 2020, 05:16:39 PM
 #10

I just did the electrum guide, I imported my wallet into electrum and it says i have 0 balance. So I don't know what's going on,
because I don't remember spending my remaining balance. Did blockchain steal my bitcoin?  Cry

Why don't check your address on a blockchain explorer? Just to make sure. You do know the address(es), don't you?

Might as well migrate forever from Blockchain, or use another non-custodial wallet that is better if you need it.

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July 06, 2020, 10:33:50 PM
 #11

I just did the electrum guide, I imported my wallet into electrum and it says i have 0 balance. So I don't know what's going on,
because I don't remember spending my remaining balance. Did blockchain steal my bitcoin?  Cry

Why don't check your address on a blockchain explorer? Just to make sure. You do know the address(es), don't you?

Might as well migrate forever from Blockchain, or use another non-custodial wallet that is better if you need it.
I appreciate your help, but I dont understand this at all. I managed to import my wallet to Electrum, but again it says 0 balance,
however that's false because I haven't spend my remaining balance. I can see the transactions, but still i should have remaining
balance which it doesn't show.
Antinass
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July 07, 2020, 02:35:00 PM
 #12

Download a desktop wallet or buy a hardware.
This problem will repest whenever bitcoin transaction fees spikes increase and you may lose some of your money if you do not pay enough fees because it will take longer to be confirmed and cant do anything to update your bitcoin fee.
fast and long time solution is to stop using that wallet or any webwallet.
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July 07, 2020, 11:23:41 PM
 #13

I appreciate your help, but I dont understand this at all. I managed to import my wallet to Electrum, but again it says 0 balance,
however that's false because I haven't spend my remaining balance. I can see the transactions, but still i should have remaining
balance which it doesn't show.

Have you tried checking your last few transactions if there's anything missing or unauthorized? and make sure your wallet is in sync, if not: Electrum is stuck at synchronizing or will not connect. What can I do to fix this?.

Electrum is pretty reliable but then again, I don't see a reason why we shouldn't double check. If file explorers explores files, blockchain explorers are for blockchain (blockchair, btc.com, blockcypher to name a few). You can check your addresses there if it still has funds and the transactions involving them, both blockchain.com and electrum lists all used addresses, or you can just import it again in another wallet like mycelium.

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July 08, 2020, 09:56:05 AM
 #14

your problem is simple you are using the rate priority too high for the amount you want to send just lower the priority or decrease the amount to be sent both have to match the amount you want to send
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July 08, 2020, 12:28:52 PM
 #15

your problem is simple you are using the rate priority too high for the amount you want to send just lower the priority or decrease the amount to be sent both have to match the amount you want to send

I don't think this is the problem.

With 3 sat/byte this dude will need extra 0.01566 mBTC with today's transaction date. It is tiny amount with what he his transacting. The wallet has balance of 0.012 BTC while all he is needing in the form of fees is 0.000011 BTC to proceed with it.

We can notice he is transferring 0.011 BTC, thus he is still left with 0.001 BTC in his wallet and enough to cut the fees.

3 sat/byte would make up 522 bytes for 0.011 BTC weightage. Based on this, he is all good with the fees and all.

The problem is something different for sure.
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