efialtis (OP)
Legendary
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Merit: 1558
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July 01, 2025, 11:22:42 AM |
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In case you didn’t know, BTCGOSU has two player protection tools: 🛡️ Casino Dispute Mediation – ~ 💰 Deposit Guarantee – ~
Both of these are available on BTCGOSU since so long. You had said about adding a mediation center on BTCGOSU a long time ago. The last time we talked about it two and a half years ago, where you said that it is under progression. Is there any update about this one? With crypto gambling becoming increasingly popular, the number of complaints also goes up, of course - I guess we should probably look into the mediation center thingy in the near future... and maybe hire @holydarkness
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Mahdirakib
Legendary
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Activity: 2618
Merit: 1192
In Search of Incredible
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July 01, 2025, 12:16:04 PM |
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With crypto gambling becoming increasingly popular, the number of complaints also goes up, of course - I guess we should probably look into the mediation center thingy in the near future... and maybe hire @holydarkness 'holydarkness' is putting his time and efforts in Bitcointalk forum and working like a mediator for free. I appreciate his efforts and trust his judgement here. I believe a lot of forum members do the same. Despite that, he has been criticized by some users (abusers) for showing neutral view or making judgements by following the evidence. It will be great if BTCGOSU create a mediation center and hire people like him. BTW, a mediation center will help BTCGOSU to gain more recognition among gamblers. I hope you'll implement it soon.
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efialtis (OP)
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July 10, 2025, 02:22:58 PM |
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Status update regarding Starbets
Hey everyone,
we wanted to share a quick but important update regarding one of the brands we’ve worked with in the past: Starbets.
After months of declining communication, unresolved affiliate issues, and most recently a concerning public statement from a Starbets admin in their official Telegram group, we’ve decided to take action.
A user asking about a pending withdrawal was told the following by a representative:
“You need to wait until we will approve it, could take a long time.”
This vague statement, with no explanation or timeframe, raises serious concerns about the handling of player funds.
Normally we don’t post public updates for every operator issue – but in this case, we’re doing so because we’ve actively promoted Starbets in the past, and we believe it’s our responsibility to keep our community informed.
As of now, we’ve suspended all promotional activity for Starbets, added a visible warning to the Starbets review on BTCGOSU, placed the listing on hold until further notice
BTCGOSU remains committed to player protection, transparency, and long-term trust.
We’ll continue to monitor the situation and adjust our stance if anything meaningfully changes.
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Woodie
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July 10, 2025, 05:09:48 PM |
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With crypto gambling becoming increasingly popular, the number of complaints also goes up, of course - I guess we should probably look into the mediation center thingy in the near future... and maybe hire @holydarkness Increasing number of complaints also shows how much the gambling industry is growing, so let's expect to see more cases. As of the mediation center feature, that would be a steal...imagine going to Google and being redirected to BTCGosu, mahn be ready for the traffic that awaits as you guys are about to become keyboard warriors.
Just one question, on BTCgosu how does one know that this is a bad partner based on the anniversary giveaway??
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Zwei
Legendary
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Activity: 2002
Merit: 1181
Trêvoid █ No KYC-AML Crypto Swaps
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July 10, 2025, 10:10:28 PM |
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Status update regarding Starbets ... Normally we don’t post public updates for every operator issue – but in this case, we’re doing so because we’ve actively promoted Starbets in the past, and we believe it’s our responsibility to keep our community informed. ...
while i have not played on starbets or have an account with them, i have big respect for you putting out public warnings like this one for shity casinos instead of keeping things private to not burn bridges. only a few nowadays keep it real as you do. With crypto gambling becoming increasingly popular, the number of complaints also goes up, of course - I guess we should probably look into the mediation center thingy in the near future... and maybe hire @holydarkness Increasing number of complaints also shows how much the gambling industry is growing, so let's expect to see more cases. the industry is already in the tens of billions in terms of revenue and that was just last year. when i started gambling with crypto a few year back it was only in the tens of millions. but sports betting specifically is growing at a crazy rate, and it's also what getting the most complaints from what i have noticed on ADRs and here on the forum. As of the mediation center feature, that would be a steal...imagine going to Google and being redirected to BTCGosu, mahn be ready for the traffic that awaits as you guys are about to become keyboard warriors.
that's definitely gonna benefit btcgosu greatly, but it's not easy to implement it the right way. but i trust @efialtis won't disappoint if he go thru with it in the future.
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notblox1
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Logo Designer ⛨ HIRE ME
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July 11, 2025, 08:10:13 AM |
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BTCGOSU remains committed to player protection, transparency, and long-term trust.
I dont have account at Starbets and I never used this casino. I find it interesting to see that most issues customers have with casinos are when they request withdrawals. Maybe problem is with their poor customer support, I have seen this happening many times with casinos.
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Mahdirakib
Legendary
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Activity: 2618
Merit: 1192
In Search of Incredible
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July 11, 2025, 09:04:14 AM |
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~snip~
This is really surprising when a few years old casino can't process small withdrawals like that. And the alarming part is their statement about the estimated time to process the withdrawal. They may resolve the withdrawal related issues, but I won't trust a platform like that. I'm going to remove them permanently from my KYC and bonus information thread. Just one question, on BTCgosu how does one know that this is a bad partner based on the anniversary giveaway??
You can easily check it from BTCGOSU review page: Bitcoin Casino reviews. Bad partner casinos ratings are usually 0.5 at BTCGOSU, and those casinos link will redirect you to a different casino from BTCGOSU.
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efialtis (OP)
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July 11, 2025, 09:17:56 AM |
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Thanks for all the input and your feedback guys - you know I appreciate you!  The mediation center would be great for several reasons, both for players as well as for the GOSU business - at the same time, it comes with a lot of challenges. Setting it up requires a lot of work (technically but not only that, I need to "design" how it`s supposed to work, etc.). And then it will also require additional time and energy to maintain it once it`s up and running. There`s a serious investment required to get this going and it`s not like crypto players would all come to GOSU and submit their complaints on our site, which means we would also have to advertise/market it. As you can see, there`s a whole lot to be considered. Ultimately though, I do think that I would be a much better mediator than anyone else out there when it comes to crypto gambling (sounds arrogant but it is what it is).  Terminated casinos have a 0.5 rating for now, that`s right but it will change soon and we will have a "terminated" flag - until now I have had no way of doing this properly, which is why I had to go with the 0.5 rating workaround. Also, when you open an actual review page, you will see an alert box at the top.
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fikrett
Copper Member
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July 11, 2025, 09:20:13 AM |
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^ You reap what you sow, so keep it coming!
I think it would be awesome in the end, and bring lots of confidence in people knowing that there would be another good platform that would regulate cases if they arise.
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Shishir99
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July 11, 2025, 10:30:43 AM |
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The mediation center would be great for several reasons, both for players as well as for the GOSU business - at the same time, it comes with a lot of challenges. Setting it up requires a lot of work (technically but not only that, I need to "design" how it`s supposed to work, etc.). And then it will also require additional time and energy to maintain it once it`s up and running. I think you are doing pretty well already. Adding the mediation service will probably increase the number of users on your website. But you have to be ready to handle some shitty, angry players who will start blaming your service if you cannot satisfy them. Look at the holy darkness. This guy is doing everything for the players and the casinos without getting paid, but at the end of the day, some people call him out because they are not satisfied. I believe you will have to face a similar situation and handle these people, too, if you enter into mediation services. But overall, it's a good decision to increase the business size. Considering how reputable Holydarkness is, you may consider a big position for him in your company.
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john_egbert
Member

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This session was never meant to bear fruit.
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July 11, 2025, 10:33:14 AM |
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The mediation center would be great for several reasons, both for players as well as for the GOSU business - at the same time, it comes with a lot of challenges. Setting it up requires a lot of work (technically but not only that, I need to "design" how it`s supposed to work, etc.). And then it will also require additional time and energy to maintain it once it`s up and running. I think you are doing pretty well already. Adding the mediation service will probably increase the number of users on your website. But you have to be ready to handle some shitty, angry players who will start blaming your service if you cannot satisfy them. Look at the holy darkness. This guy is doing everything for the players and the casinos without getting paid, but at the end of the day, some people call him out because they are not satisfied. I believe you will have to face a similar situation and handle these people, too, if you enter into mediation services. But overall, it's a good decision to increase the business size. Considering how reputable Holydarkness is, you may consider a big position for him in your company. The reputation of the deeds done will speak louder than such players. You can't satisfy everybody all the time, only those who are willing to cooperate and wait for the progress to be made.
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efialtis (OP)
Legendary
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July 11, 2025, 07:47:27 PM |
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Thanks again for the feedback - I appreciate it. On another note, it`s been one of these days... and unfortunately were forced to blacklist several operators (some of them also being active here on Bitcointalk). Allow me to simply copy/paste from our Blacklist page: 1win We have blacklisted 1win due to ongoing issues with communication, professionalism, and a recent unacceptable accusation against our platform.
Despite repeated attempts to reconnect and restart our cooperation, the operator remained unresponsive for months. When contact was finally re-established, they accused us of “brand abuse” – despite having clearly disclosed outbound links and a transparent review process.
Such a claim – presented without prior dialogue or accountability – is entirely unjustified and not aligned with how we expect professional partners to behave.
As a result, we have removed all promotional activities for 1win and strongly advise other affiliates and users to proceed with caution. Starbets Over the past months, we have observed a consistent lack of professionalism, unfulfilled commitments, and prolonged communication blackouts despite prior direct contact with the operator’s management.
Additionally, concerning public statements in their official Telegram group — particularly regarding withdrawal delays and manual approvals — raise further red flags. Accepting deposits while stalling withdrawals without clear communication is absolutely unacceptable in our view.
We can no longer recommend this brand to our readers and have therefore decided to place Starbets Casino on our blacklist. All promotional links have been removed and their review page will be amended accordingly. Hunnyplay We’ve officially blacklisted Hunnyplay Casino due to serious concerns over payout behavior.
Multiple users have reported massively delayed withdrawals – in one high-profile case, over $35,000 was pending for more than 7 months. While this specific case was eventually resolved, the casino’s conduct throughout was deeply unprofessional and alarming.
This kind of behavior is unacceptable, and we strongly advise against playing there. All promotional links have been removed from our platforms. Betkin We have blacklisted Betkin Casino following a serious player complaint involving a pending 60 LTC withdrawal with no resolution for over a month. The player reached out to us directly, and we tried to escalate the issue via the affiliate manager. Unfortunately, the response was entirely unsatisfactory: “Not within my competence”, followed by silence.
Additional concerns:
No active customer support: Live chat appears disabled, emails remain unanswered, and Discord communication is inactive. Multiple player reports: Other users have also reported missing funds, non-payments, and similar patterns of being ignored. Delayed affiliate payments: We ourselves experienced delayed payments from Betkin, further damaging trust. Failed mediation attempts: Even after repeated contact and pressure from our side, no reliable point of contact or resolution process was provided. We strongly advise players and partners to avoid Betkin Casino at all costs. This brand has shown unacceptable levels of risk."
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gunhell16
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July 17, 2025, 03:27:29 PM |
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BTCGOSU remains committed to player protection, transparency, and long-term trust.
I dont have account at Starbets and I never used this casino. I find it interesting to see that most issues customers have with casinos are when they request withdrawals. Maybe problem is with their poor customer support, I have seen this happening many times with casinos. But I think they will resolve that too, because if they really have bad intentions, why would they give such updates if they are not serious about the previous issues, right? Although, I also cannot deny that there are other casinos that if the intention or plan was bad from the beginning, there would be no such announcement. That is not what starbets did, let's give them time to fix the issues they had with other users who were here a few months ago. Even if their support was poor, they should improve it immediately so that they don't completely ruin their players.
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noviesol
Copper Member
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Activity: 211
Merit: 38
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July 23, 2025, 11:28:05 AM |
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Thanks again for the feedback - I appreciate it. On another note, it`s been one of these days... and unfortunately were forced to blacklist several operators (some of them also being active here on Bitcointalk). Allow me to simply copy/paste from our Blacklist page: 1win We have blacklisted 1win due to ongoing issues with communication, professionalism, and a recent unacceptable accusation against our platform.
Despite repeated attempts to reconnect and restart our cooperation, the operator remained unresponsive for months. When contact was finally re-established, they accused us of “brand abuse” – despite having clearly disclosed outbound links and a transparent review process.
Such a claim – presented without prior dialogue or accountability – is entirely unjustified and not aligned with how we expect professional partners to behave.
As a result, we have removed all promotional activities for 1win and strongly advise other affiliates and users to proceed with caution. Starbets Over the past months, we have observed a consistent lack of professionalism, unfulfilled commitments, and prolonged communication blackouts despite prior direct contact with the operator’s management.
Additionally, concerning public statements in their official Telegram group — particularly regarding withdrawal delays and manual approvals — raise further red flags. Accepting deposits while stalling withdrawals without clear communication is absolutely unacceptable in our view.
We can no longer recommend this brand to our readers and have therefore decided to place Starbets Casino on our blacklist. All promotional links have been removed and their review page will be amended accordingly. Hunnyplay We’ve officially blacklisted Hunnyplay Casino due to serious concerns over payout behavior.
Multiple users have reported massively delayed withdrawals – in one high-profile case, over $35,000 was pending for more than 7 months. While this specific case was eventually resolved, the casino’s conduct throughout was deeply unprofessional and alarming.
This kind of behavior is unacceptable, and we strongly advise against playing there. All promotional links have been removed from our platforms. Betkin We have blacklisted Betkin Casino following a serious player complaint involving a pending 60 LTC withdrawal with no resolution for over a month. The player reached out to us directly, and we tried to escalate the issue via the affiliate manager. Unfortunately, the response was entirely unsatisfactory: “Not within my competence”, followed by silence.
Additional concerns:
No active customer support: Live chat appears disabled, emails remain unanswered, and Discord communication is inactive. Multiple player reports: Other users have also reported missing funds, non-payments, and similar patterns of being ignored. Delayed affiliate payments: We ourselves experienced delayed payments from Betkin, further damaging trust. Failed mediation attempts: Even after repeated contact and pressure from our side, no reliable point of contact or resolution process was provided. We strongly advise players and partners to avoid Betkin Casino at all costs. This brand has shown unacceptable levels of risk." It's great to see BTCGOSU keeping their ratings and reviews up to date. If any casinos go rogue, they adjust accordingly. Kudos to BTCGOSU
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NotATether
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┻┻ ︵㇏(°□°㇏)
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July 27, 2025, 09:26:38 AM |
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With crypto gambling becoming increasingly popular, the number of complaints also goes up, of course - I guess we should probably look into the mediation center thingy in the near future... and maybe hire @holydarkness I support this idea. Holydarkness is a good mediator in the Scam Accusations section with many connections in the crypto gambling industry. It would make total sense to hire him (if someone else hasn't done that already first  )
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efialtis (OP)
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Merit: 1558
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July 29, 2025, 12:26:33 PM |
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Some (many?!) of you like "No KYC casinos", don`t you? If so, we have just published a review of a new casino that promises no kyc for "fair" players --> https://www.btcgosu.com/review/willbet-casino/Check out our review, give them a try and let us know what you think! 
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efialtis (OP)
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Merit: 1558
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July 30, 2025, 04:54:17 PM |
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Congratulations to all the winners and a big thanks for being with us all these years - it really means a lot!
The draw took place a few minutes ago via live stream and winners have been notified (with many of them having already received their prizes).
Also, we added three bonus prizes ($200, $100, $100). The total prize pool was $5.4k.
1st prize ($2000): Noypi 2nd prize ($1250): HsH 3rd prize ($750): Ivan 4th prize ($600): Mahdi 5th prize ($400): dzo nikg 6th prize ($200): slapper 7th prize ($100): Dark Sun 8th prize ($100): Vasu
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Mahdirakib
Legendary
Offline
Activity: 2618
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In Search of Incredible
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July 30, 2025, 06:50:25 PM |
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~snip~
Congrats to the winners! The number of participants wasn’t huge, but it was a bit more than I expected. I'm glad that I was lucky to win the 4th rank prize. BTCGOSU is getting bigger as time goes on. Hopefully, we will have more people from this forum in the upcoming giveaway of BTCGOSU. I appreciate your decision to draw 3 extra prizes. It was an exciting moment for all of us. Thank you 'efialtis'.
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| King of The Castle $200,000 in prizes | ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ ██ | 62.5% | RAKEBACK BONUS |
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xLays
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July 30, 2025, 07:19:06 PM |
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~snip~
Congrats to the winners! The number of participants wasn’t huge, but it was a bit more than I expected. I'm glad that I was lucky to win the 4th rank prize. BTCGOSU is getting bigger as time goes on. Hopefully, we will have more people from this forum in the upcoming giveaway of BTCGOSU. I appreciate your decision to draw 3 extra prizes. It was an exciting moment for all of us. Thank you 'efialtis'. Congrats, Mahdi. Well deserved.. Because you guys had more tickets compared to those who didn't win. I would've felt bad if I were in your position and still didn't win despite having more entries. It's great that all of the top 5 users with the most tickets also won in the raffle. What made this raffle even better is that once a user won a prize, they were no longer eligible to win other prize unlike other raffles I know where the same person can win multiple prizes if their name keeps getting drawn. I think Stake.com's weekly raffle works that way.
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goodpunt
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July 31, 2025, 05:26:59 AM |
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First of all congrats to all the winners from the BTCGOSU Anniversary Giveaway. I wasn't sure if I could survive last night...food poisoning or garlic poisoning in my case is really not good -_- Anyway thanks again efialtis - I even received the prize instantly. 2nd prize ($1250): HsH
And I would be lying if I said that I wasn't expecting a price but to win the 2nd prize was very surprising got really lucky here 
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