What happened:: on February 2019 I created an account with 1xbit fully knowing that they have tons of scam accusations , was trying to see how they operate since pretty much all of the scam accusations here were coming from newbies and I thought maybe these accounts were actually arbitraging with them
so I was making small deposits and small bets ( at least comparing it with the others that I use daily ) and was pretty much withdrawing the profits everytime I can just to reduce the risk of them scamming much more in case they decide to close the account
on a day of June last year I had a sick run where actually my balance became over 100 mbtc ( I forgot the number but it was 100-110 mbtc ) so tried making a withdrawal of 30 mbtc if I remember right then my account got frozen
contacted their live chat and they said that I need to to email their security team , I did that and got the following response :
Good Day. We want to inform you, that our company decided to stop any collaboration with you (closing your account). The decision was made after a careful investigation of the situation by our security service. The decision is based on a violation of the Terms and Conditions.
I asked them in 2 following emails what was the violation but they simply didn't reply back at all , so the quote was their first and final reply
I didn't report the case here cause I know they are scammers and since the day I joined them I knew that most likely this will happen at any given time , but since they came back to forums few days ago claiming they will fix all their old problems ( probably because the majority of the accusations were made by inactive people long time ago ) they sent me the following in pm
Got a response from security.
If a betting participant commits fraudulent acts in relation to a betting company (registration of multiple accounts for arbitrage betting in this exact case), the betting company reserves the right to stop such fraudulent acts by means of the betting company:
- betting cancellation;
- closing the client's account with a refund, but without taking into account the dishonest income received.
The amount of deposited funds is paid to the player in full.
so now they are saying that I was multi accounting and arbitraging , well anyone with arbitrage knowledge can know that they are full of shit
first of all my deposits and bets were really small with them so it doesn't make sense to arbitrage ( my avg bet size if I remember right was around 8 mbtc , I doubt that I had anybet over 20 mbtc )
also people multi account to avoid small betting limits while this is totally not the case with 1xbit , if you ever tried them or their site 1xbet in the past you would know that you can bet their limits several time within the same account
like if limits are showing 5 mbtc you can bet 5 mbtc then bet that amount again and again with new betslips and that was confirmed by their live support
also in the past I asked them about using VPN and live support said it's totally fine to use it with them , but still I was using my real IP with them most of the times except few times maybe where I had to turn on the VPN for other sites and accidentally login to their site but anyways they didn't mention any other accounts or IP addresses in both of their responses
the whole case is my words against their words since I don't have access to account and can't even post the betslips I had with them , but since they are trying to act like angels that want to solve problems and start clean I thought I need to share my experience here especially that they are starting a sig campaign
Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=2835882Amount Scammed: 0.100-0.110 BTC
Payment Method: BTC
Proof of Payment: no idea , case is old and I don't have access to deposit/withdrawals txs
