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Author Topic: Sent USDT To ETH address on Coinbase, but coinbase doesn't support usdt! Help  (Read 360 times)
tabas
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September 17, 2020, 07:00:27 AM
 #21

Get to their support ASAP. And give a complete info like transaction hash
He just can't, it's stated on their rules that they won't recover wrong transfers.
Thanks for all the help...they responded back on email/twitter saying that they can't do anything and they are not responsible for this..so i guess funds are lost forever :/
I'm sorry with your loss but it's firmly stated on their rules. Some other exchange might help you retrieve the funds but it's Coinbase and they have a rule that if it's not their fault, no help.


Yeah i guess so :/
Tether customer support also replied to keep this transaction ID etc and if Coinbase lists Tether i can get it back
The decision is with Coinbase if they will list it. I've found this note from them.
Please note that Coinbase does not support USDT — do not send it to your Bitcoin account on Coinbase.

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September 17, 2020, 07:05:28 AM
 #22

I think you should write support request instead of posting topic here. Coinbase is a major exchange and its branding is well established
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September 17, 2020, 07:25:03 AM
 #23

I think you should write support request instead of posting topic here. Coinbase is a major exchange and its branding is well established
look , he already write this at the coinbase support team as he qouted and recieved adequate reply but he doesnt seem to be succesful on recovering his coins .

 i know coinbase is one of those reputable site but any issue can still affect thier reputation if ever they arent going to resolve it properly  .  having a private key wont still resolve his problem because the coin were sent to the wrong address ( usdt to eth ) , i dont want to say this but the coins is lost forever .
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September 17, 2020, 07:27:32 AM
 #24

There's no other way to retrieve it than contacting coinbase, the address is in their control but unfortunately problem like this usually ignored because, well they assume that it's the users' fault not theirs and there must be some kind of complicated process if they really able to retrieve it. Best way is as mentioned above keep contacting them and save transaction ID if they in the future accept usdt which honestly have a really small chance to be accepted there but hopefully it will.

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September 17, 2020, 06:18:30 PM
 #25

Get to their support ASAP. And give a complete info like transaction hash
He just can't, it's stated on their rules that they won't recover wrong transfers.
Thanks for all the help...they responded back on email/twitter saying that they can't do anything and they are not responsible for this..so i guess funds are lost forever :/
I'm sorry with your loss but it's firmly stated on their rules. Some other exchange might help you retrieve the funds but it's Coinbase and they have a rule that if it's not their fault, no help.


Yeah i guess so :/
Tether customer support also replied to keep this transaction ID etc and if Coinbase lists Tether i can get it back
Until now I don't see them supporting USDT in their wallet probably not going to be in the near future as well so don't wait to retrieve it, better contact the coinbase again to return it because if they wish then it is possible.









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September 20, 2020, 10:03:45 AM
 #26

Get to their support ASAP. And give a complete info like transaction hash
He just can't, it's stated on their rules that they won't recover wrong transfers.
Thanks for all the help...they responded back on email/twitter saying that they can't do anything and they are not responsible for this..so i guess funds are lost forever :/
I'm sorry with your loss but it's firmly stated on their rules. Some other exchange might help you retrieve the funds but it's Coinbase and they have a rule that if it's not their fault, no help.


Yeah i guess so :/
Tether customer support also replied to keep this transaction ID etc and if Coinbase lists Tether i can get it back
Until now I don't see them supporting USDT in their wallet probably not going to be in the near future as well so don't wait to retrieve it, better contact the coinbase again to return it because if they wish then it is possible.


Yeah i don';t think they will add it so the USDT is sadly lost :/
If somehow i manage to find solution i will update here but i don't know really bad situation
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September 20, 2020, 03:24:23 PM
 #27

I feel sorry for losing your USDT mate, in regards for the USDT amount we don't know yet because you didn't share it, by the way, my question is why did you send your USDT on Coinbase address? is it an honest mistake of just simple negligence usually most of Exchange wallet if they supported the coin/token it has its wallet for example if USDT token the name of that token address was still USDT (ERC20/TRC20/Omni) so it was written in deposit address section including a warning that deposit only the said coin/token or else it will not be credited. for that reason its impossible for you to recover your USDT otherwise Coinbase Pro will help you recover it.
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September 21, 2020, 02:29:40 PM
 #28

I feel sorry for losing your USDT mate, in regards for the USDT amount we don't know yet because you didn't share it, by the way, my question is why did you send your USDT on Coinbase address? is it an honest mistake of just simple negligence usually most of Exchange wallet if they supported the coin/token it has its wallet for example if USDT token the name of that token address was still USDT (ERC20/TRC20/Omni) so it was written in deposit address section including a warning that deposit only the said coin/token or else it will not be credited. for that reason its impossible for you to recover your USDT otherwise Coinbase Pro will help you recover it.


where should i contact coinbase pro etc? I tried contacting them but they said they offer limited support...it was not much(well) around 300$. Because my friend sent that amount and i told him i can use USDT too but he thought the ETH address i gave him long before is the same for USDT so he didn't think twice and sent to that eth address...when i said wait i need to give you new address for USDT he said well i already sent..so that was the mistake..
Anyhow how can i contact coinbase pro for this or any other method of contacting them because on Reddit they replied and told me they can't do anything about it...
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September 21, 2020, 03:07:23 PM
 #29

This USDT is lost untill they will add support of erc20 tether or even maybe forever, sorry. There are a really small chance that coinbase will help you but this chance is too low
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September 22, 2020, 02:32:08 AM
 #30

So, your country is on their restricted list ? Did you read about their terms and conditions before you use it ?
They must be provided the list of restricted countries for their platform, unfortunately your country is one of them.
Now you can't do anything because you don't have private key for the address that received your usdt, and hopefully they help you

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September 22, 2020, 07:17:27 AM
 #31

If you have sent the funds to coinbase.com then unfortunately your funds are lost because AFAIK they don't support USDT 'coz they have their own stable coin known as USDC but, if you have sent it their non-custodial wallet there's a chance you can retrieve your private key.

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September 22, 2020, 11:14:28 AM
 #32

If you have sent the funds to coinbase.com then unfortunately your funds are lost because AFAIK they don't support USDT 'coz they have their own stable coin known as USDC but, if you have sent it their non-custodial wallet there's a chance you can retrieve your private key.

What does non custodial wallet means?
I sent it to the eth address from coinbase
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September 23, 2020, 05:33:17 AM
 #33

As the title says i sent USDT to ETH address from Coinbase i own and funds didn't arrive of course but now i can't retrieve them and support is saying that in my region they can only support self help so no help from them.
If i had private key i could somehow retreive it but i see they don't provide that so i don't know what to do...any help would appreciated. Thanks
I am not very sure about Coinbase, but I know for sure that blockchain.com allows users to send USDT to their Ethereum address, but that’s only ERC-20 based Tether, if you send a bitcoin based USDT (that’s the Omni tether) you’re not going to receive it.

But this is not really the same for every exchange, some exchanges will tell you to make sure that you’re sending USDT to your accurate Tether address on the exchange. And to avoid confusions like you have done now, if you want to receive USDT, please go to your wallet and copy from USDT as preferred address, don’t use Ethereum address when you’re no sure how your exchange works.

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September 23, 2020, 06:40:40 AM
 #34

that's why i use Blockchain instead of Coinbase.
Blockchain give us private keys, at least for bitcoin, while Coinbase not as like normal banks.
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September 23, 2020, 07:32:26 AM
 #35

that's why i use Blockchain instead of Coinbase.
Blockchain give us private keys, at least for bitcoin, while Coinbase not as like normal banks.

Unfortunately, that's one of the main limitations of using CEX exchanges that we don't have full control of our funds on our address. When using CEX exchange, we always have to be dependent upon the support from those CEX exchanges.

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September 23, 2020, 08:18:33 AM
 #36

It's lost forever. Coinbase doesn't do support when it comes to accidental sending of tokens/coins to wallets that you shouldn't be sending to, it is in their terms and services I think. Almost all exchange do this. I advise you to think about life because this is probably a karma that happened to you because of scamming.
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