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Author Topic: Casino Extreme 1000 FREE SPINS SCAM! BE AWARE EVERYONE !!  (Read 71 times)
Cryptpogz1 (OP)
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December 15, 2020, 08:49:28 PM
 #1

Hey everyone

So since my disscusion with the casino extreme admin here  reached a dead end,and since that they didnt provide enough evidence (or any) to justify their lock of my account and the cease of all the winnings.i believe that its fair to create a scam accusation about them here to possibly warn other people from jumping on their site and to also see where does the community stands on this matter.

So here we go:

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=530610

The 1000 freespins thread Link:
https://bitcointalk.org/index.php?topic=3536790.0

What happened:
I signed up to casino extreme website to try my luck in their 1000 freespins bonus this is their signup page:




As you can see they do be asking alot of personal info for a crypto casino website....so anyways i didnt really give it too much thought and filled the boxes randomly because i just wanted to test my luck in the free spins and i dont also give my whole id/residence... to every casino i signup to for abvious reasons.
after playing with the freespins i was actually able to run through all the bonuse balance (which was 50x wager) and my balance was now withdrawable.when i headed to the withdraw page i saw that you need to complete the KYC process before you can withdraw any balance from the website, i remebered that the name/last name.. i  entered when registering were random so i thought i would ask the live chat before proceeding to send my documents when i asked if the account name must be compatible with the id she then replied "no" so i proceeded with the KYC process.

later that day i got a reply from them saying: "Unfortunately your account verification has been rejected.Your ID do not match Casino details"
When further disscusing this manner with them via email and their kind admin here under the username "CasinoExtreme" i understand that the account was locked because the id name didnt match the name i entered when i registered with them.

I dont see how can this be a reason to block my account and take all the winnings since im also ready to send anything they might ask (which i did). so i see this as their way of just not paying  anything that a user may win and im pretty sure they would've come up with something else if i actually went balls deep and entered all my credentials when signing up and managed to win of course.

One more thing:

You may say that its in their TOS that they have the right to close users account if they dont comply with their rules and i quote:
Quote
You acknowledge that if any of the information that you provide to the Casino is untrue, your agreement with the Casino will be void, and you will be liable to the Casino for any damages and costs suffered as a result.
But then they have this little term here under "5.3. User Account General Rules" that says:
Quote
The Casino reserves the right to close or lock your User Account at any time without prior notice, and reserves the right to not provide the reason for doing so.

So yeah they can do that too i guess if you go that road.


Finally i really think this behavior is shady and wont advise anyone to go play there, i hope the user gets tagged so people will have an idea of whats waiting for them if they ever decided to join and i also want to know you guys opinion on this matter

Have a nice day!

All pms with the admin here on bitcointalk:




Casinoextreme
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December 15, 2020, 09:08:00 PM
 #2

Hi Cryptpogz1,

KYC is there for a reason. After dozen of mentions that we request account verification, you still didn't follow one simple rule and you have randomly stated your information. Your winnings have been removed due to a simple fact: You have stated fake details in the sign-up form.

I don't see what you are trying to achieve with this, but good luck with it. Smiley

Kind regards,
Nick
Cryptpogz1 (OP)
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December 15, 2020, 11:51:55 PM
 #3

I don't see what you are trying to achieve with this, but good luck with it. Smiley
to possibly warn other people from jumping on their site and to also see where does the community stands on this matter.
actmyname
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December 16, 2020, 02:02:54 AM
 #4

If a casino enables users to "recorrect" their KYC details, then there is nothing preventing a malicious agent from registering as many accounts as they wanted to guarantee a result and later using KYC verification on the successful free spins.

iamwithyou
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December 16, 2020, 12:43:54 PM
 #5

Casino is suspecting that you have made multiple accounts with random information just to exploit the 1000 free spins, other wise inputting false(incorrect may be the right word) during sign up is not a big deal to a legit casino.
In my opinion gimbling platform must be robust  in detecting and stopping the multiple fake sign ups in the very first place. Since they allowed you to play the whole time without banning you or asking you anything that itself is a mistake on casino's part.
Other thing is they must have the KYC before they allow players to claim free spins so that this kind of situation could be avoided.
Having said that they must pay your winnings and fix the problem for future. This will also boost there much needed reputation.
iamwithyou
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December 17, 2020, 04:58:10 PM
 #6

Any update on the matter?
actmyname
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December 17, 2020, 09:54:24 PM
 #7

In other hands, if there was anything suspicious or breaking rules of the guy play then you can be able to remove balance for reasons.
The implication is that the casino should allow users to sign up with fake/random details and later verify their KYC with completely separate details. Do you foresee any opportunity for someone to use KYC information that is not their own?

The suspicious action is the use of conflicting details.
I don't see why this falls outside of the bucket of "breaking rules", though it seems like you're using it arbitrarily.
Does this bonus even require a deposit, anyway?

Joel_Jantsen
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December 17, 2020, 10:53:19 PM
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Surprises me why did the OP run away? Did he get paid under the table to let the matter slip?

Regardless, 100 free spins are what you get for submitting your documents lol I wouldn't be remotely interested in any casino that asks me phone number and address while signing up. They should definitely update their thread with the KYC required to withdraw earnings message. At this stage, I doubt if you will get paid even after you submit your KYC.
Cryptpogz1 (OP)
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December 17, 2020, 11:18:29 PM
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Surprises me why did the OP run away? Did he get paid under the table to let the matter slip?

Regardless, 100 free spins are what you get for submitting your documents lol I wouldn't be remotely interested in any casino that asks me phone number and address while signing up. They should definitely update their thread with the KYC required to withdraw earnings message. At this stage, I doubt if you will get paid even after you submit your KYC.
I didnt run away i just feel like there is nothing to add.

In other hands, if there was anything suspicious or breaking rules of the guy play then you can be able to remove balance for reasons.
The implication is that the casino should allow users to sign up with fake/random details and later verify their KYC with completely separate details. Do you foresee any opportunity for someone to use KYC information that is not their own?

The suspicious action is the use of conflicting details.
I don't see why this falls outside of the bucket of "breaking rules", though it seems like you're using it arbitrarily.
Does this bonus even require a deposit, anyway?
KYC is not implemented to compare the id details with the registration form (i would've revealed my whole id + address + phone number and possibly some dick pics in the registration form if i knew thats the case here) KYC is for (according to google):
Quote
The objective of KYC guidelines is to prevent banks from being used, by criminal elements for money laundering activities. It also enables banks to understand its customers and their financial dealings to serve them better and manage its risks prudently.
Dont understand why a crypto casino would require KYC from users tho
Quote
100 free spins are what you get for submitting your documents
  Roll Eyes

I did ask the live support agent first if the account name must match the id before sending anything to them and she replied "no". i wouldnt have sent my documents beforehand if i knew about it tho.

well i guess they did get the documents for free after all...
actmyname
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December 17, 2020, 11:28:06 PM
 #10

KYC is for (according to google):
Quote
The objective of KYC guidelines is to prevent banks from being used, by criminal elements for money laundering activities. It also enables banks to understand its customers and their financial dealings to serve them better and manage its risks prudently.
Dont understand why a crypto casino would require KYC from users tho
Gambling regulations. There are a few other reasons to use the procedure - don't assume that definitions are exclusively restricted to the first thing that appears.

If you really want to be pedantic about it, you could say that it's a KYC-like procedure.

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