What happened:: Im Holding an amount over 10.000USD in BTC on my Crpterium.com Wallet!
Since Friday! I received an email that my account is blocked because of „High risk“ deposit of Bitcoin.
The deposit was made 10-15 days prior That ominous email.
They mentioned that my deposit was made from or related to an coin mixer and that I should explain who and why the deposit was made.
I hold my btc always in wasabiwallet for years already and never faced any issues with any trading platform or wallet when i deposit from my wasabi wallet.
Actually the deposit wasn’t made directly from wasabi instead it was send from wasabi to another wallet and then deposited into my Crypterium wallet.
Withdraw of my Bitcoins are disabled and my card is disabled aswell!
I immediately wrote the crypterium security team an email and tried to find an phone contact so I can clear the situation as soon as possible. NO success to find any phone contact.
Account was blocked Friday and till today Monday didn’t get an reply from the security team.
The security team should be available 24/7 as stated on they website.
Phone support isn’t available.
It was 3 Times promissed that the security team will contact me, this never happend.
Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=2522863Reference Link: https://www.trustpilot.com/review/crypterium.com?languages=en&stars=1Amount Scammed: Over 10.000USD in BTC and Money on Crypterium Card
Payment Method: Bitcoin
Proof of Payment: I can send the proof of Payment to any Admin or Moderator
PM/Chat Logs: -
Additional Notes: Looks like a commong practice in the last days for crypterium
https://www.trustpilot.com/review/crypterium.com?languages=en&stars=1
