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Author Topic: Cloudbet $15,000 confiscated due to US Citizenship  (Read 1739 times)
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September 25, 2020, 02:12:59 AM
 #21

As you mentioned, you're a poker player and have most likely followed the lockdown of the online poker room and betting closely in the US -- I mean, the PokerStars founder only recently settled his court case after 9 years of legal action. I understand it's a mistake, but to me, showing anything related to the US (especially with so many coins on the line) and using a US server is quite frankly seriously poor judgment.

Keep the thread updated on your AskGamblers ticket.
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September 25, 2020, 03:44:24 AM
 #22

The physical location nonsense is quite unusual for gambling sites, isn't it? Typically TOS says something about being a citizen or a resident of a certain country. There is no plausible way to enforce it (KYC can't prove your physical location) so it's pretty much like it's deliberately added to screw gamblers over.

It's actually pretty common.  I don't think the US has any regulation preventing online casinos from accepting bets from US citizens, only people located within the US.   Regulated US sites even use geo-location technology to confirm that all wagers are made from specific states (NJ, NV, DE).

This is an obvious money grab by cloud bet.  Their terms don't mention citizenship and even if they did, pay the man his money and then tell him he's no longer welcome.

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September 25, 2020, 04:35:43 AM
 #23

In regards to this post, apparently this was all spurred when I realized there was a negative balance in the BTC account after I had already switched to BCH.  Are you telling me that I would actually withdraw BTC knowing there's a mis-grade and then also deposit BCH and continue betting with you wanting to steal any money. I had no idea about the negative balance.  When I go to withdraw from your site, I expect you to take whatever the balance is owed from the BTC balance.  Is this not obvious?  So you throw a KYC verification on there and use that as a reason to take someone's money oldest trick in the book please make this right.  I never tried to do anything with the negative balance that was a mis-grade and why would I re-deposit if I wanted to steal the mis-graded money that was the book's fault anyways.  Let's please work together on this and move on, Cloudbet.  Please.............

Hello there, efxes,

I'm sorry to hear, that you've been having some difficulties with your account.

I have followed up on the matter with the Sports and Player Safety team now, and I can provide you with accurate information now.

The relevant team confirm, that the negative balance on your account was due to some bets that were graded as pushed incorrectly although they should have been settled as losses.

Once the bets were graded, you have withdrawn the funds that were incorrectly credited to you, thus the balance became negative as soon as these bets have been regraded accordingly.

Regardless of the negative BTC balance, you continued playing on our website using BCH, without informing our support team or crediting the funds back to your account, thus documentation was requested to verify the account.

Our Player Safety team confirmed, that they have verified your account and emailed you accordingly now, but I'm afraid as you have breached our Terms & Conditions by registering from a prohibited jurisdiction, you will not be able to continue playing on the site in the future.

In this particular email, you are stating that you've also had an account created before you started using this specific account, which means you have breached not one, but two of our terms, thus your account must remain closed, unfortunately.

Thanks for your understanding.

Let me know if there is anything else I can help you with.

Best regards,
Team Cloudbet




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September 25, 2020, 08:56:46 AM
 #24

I think you should have included this in this thread:

In response to above post:

I was betting with bitcoin cash for the entire time.  There was a brief moment that I bet with bitcoin, but I went back to bitcoin cash.  After I had gone back to bitcoin cash, apparently when I went to withdraw I noticed the bitcoin balance was negative.  I figured they would take out the bitcoin cash to make up for the bitcoin misgrade.

The total cashout was 65 bitcoin cash about.  Which is about $14,000.  The total bitcoin misgrade was about $2,800.  So I had well enough to cover it. 


On top of this, they are now saying it's nothing to do with the misgrade but it's because I provided verification documents from a US citizen.  And that the decision is final that they are voiding all the bets because of this.  This is unacceptable.  They also said that I am welcome back if I am not on US soil, but I haven't been on US soil this whole time, and the verification documents I provided were playing it safe because I do not like to provide personal documents. 

Cloudbet needs to make this right as I have filed complaints with all the major boards.  This is not fair to have this loophole to just confiscate winnings and not pay out any losses that may have been incurred on the flip side.

Yes I had been using VPN's and VPS.  I wasn't on US soil.

I think the steps to follow would be:

1 - maybe some trusted members of the forum should check your documents that prove you were in mexico

2 - cloudBet should provide some DT members with a screen shot of the negative balance

In case cloudbet refuses, I think you should create a flag and the community will decide whether to support it or not!

PS: if you could post the screen shot of your negative balance, you would have a big advantage


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September 25, 2020, 01:06:54 PM
 #25


I think the steps to follow would be:

1 - maybe some trusted members of the forum should check your documents that prove you were in mexico

2 - cloudBet should provide some DT members with a screen shot of the negative balance

In case cloudbet refuses, I think you should create a flag and the community will decide whether to support it or not!

PS: if you could post the screen shot of your negative balance, you would have a big advantage



I'm happy to do this...

Yeah I don't have a screenshot unfortunately.  I don't get why they would pull this though- basically they are saying that if they mis-grade a wager, then they have an option to void all bets afterwards.  It makes no sense to blame me for this.  Especially if I deposited and continued wagering with bitcoin cash as usual with the negative balance.  If I withdraw then take it out of the bitcoin cash.  The antics are astounding.  I just want this to be resolved asap so I can move on with my life thank you.
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September 25, 2020, 02:21:33 PM
 #26


I think the steps to follow would be:

1 - maybe some trusted members of the forum should check your documents that prove you were in mexico

2 - cloudBet should provide some DT members with a screen shot of the negative balance

In case cloudbet refuses, I think you should create a flag and the community will decide whether to support it or not!

PS: if you could post the screen shot of your negative balance, you would have a big advantage



I'm happy to do this...

Yeah I don't have a screenshot unfortunately.  I don't get why they would pull this though- basically they are saying that if they mis-grade a wager, then they have an option to void all bets afterwards.  It makes no sense to blame me for this.  Especially if I deposited and continued wagering with bitcoin cash as usual with the negative balance.  If I withdraw then take it out of the bitcoin cash.  The antics are astounding.  I just want this to be resolved asap so I can move on with my life thank you.

The negative btc balance shouldn't be relevant as it was their mistake.  If it was your mistake because of a double spend or something, that would be different.

Proving you were in Mexico won't mean much unless they first acknowledge that their terms do not prevent someone from using their site simply because they are a citizen of a certain country.  

Leaving negative feedback now for them.


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September 25, 2020, 03:15:32 PM
 #27

Cloudbet had a similar case to this here: https://www.askgamblers.com/casino-complaints/cloudbet-casino-not-paying-out-despite-completing-verification

Where the user was a citizen of the UK, but played while in France. It seems after submitting proof that he was in France he got his BTC after.

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September 25, 2020, 03:21:18 PM
 #28

dude, they misgraded a wager in BTC, i didn't find out until later when I had been betting in BCH.  I had like $20k in BCH and negative $3k in bitcoin.
They are saying that since I had a negative balance in bitcoin all my wagers after that are void because I didn't inform the sports team.
Upon withdrawal they flagged my account, asked for KYC and told me they were keeping the funds.

Is this not ridiculous?
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September 25, 2020, 03:38:40 PM
 #29

dude, they misgraded a wager in BTC, i didn't find out until later when I had been betting in BCH.  I had like $20k in BCH and negative $3k in bitcoin.
They are saying that since I had a negative balance in bitcoin all my wagers after that are void because I didn't inform the sports team.
Upon withdrawal they flagged my account, asked for KYC and told me they were keeping the funds.

Is this not ridiculous?

From what you posted it seems the only reason they're seizing the funds is because you sent them a US government ID.  Is that correct? 
No need to discuss the misgraded bets unless they're saying they won't pay because of them, it will only make things more complicated than they need to be.

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September 25, 2020, 03:41:58 PM
 #30

dude, they misgraded a wager in BTC, i didn't find out until later when I had been betting in BCH.  I had like $20k in BCH and negative $3k in bitcoin.
They are saying that since I had a negative balance in bitcoin all my wagers after that are void because I didn't inform the sports team.
Upon withdrawal they flagged my account, asked for KYC and told me they were keeping the funds.

Is this not ridiculous?

From what you posted it seems the only reason they're seizing the funds is because you sent them a US government ID.  Is that correct? 
No need to discuss the misgraded bets unless they're saying they won't pay because of them, it will only make things more complicated than they need to be.

I think it's because the only proof of address I had was the expired internet bill that I haven't paid for months since I haven't been living there.  I am getting a note from the landlord saying I live here.  I think they don't want to pay because of the citizenship and they want to say I live here which right now I do not. 

It's hard to get documentation of where you live when traveling, and there is ZERO communication on their end. 

Note:  their story keeps shifting but in the end, they say the reason the funds are ultimately frozen is because I am a US citizen, and the documentation apparently shows that I reside in the USA. 

BUT: If I am traveling when gambling as I should be, I should be able to prove that as well, but they are not communicating with me- they told me it was final at some point but then got a few more emails but mostly just canned responses.  I am still holding out hope....
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September 25, 2020, 03:55:40 PM
 #31

What do you guys suggest I do in order to prove I was in Mexico to their support/security?  I am not even sure they're reading the emails any more.  I just need to do anything to get the confiscated funds, they seem to have some vendetta against someone who wins a decent sized sum occasionally even if I dump it all back eventually they must have assumed I won too much and that wasn't going to happen.

What do you guys think I should do here?  Any feedback, basically what has happened now is:

one complaint forum askgamblers for casinos said they won't take the case because it's sports related, and not casino gambler related

and the other one said they think that all my bets should be voided if there was a negative balance but they don't understand maybe that the bitcoin cash balance was separate from the bitcoin balance, I had over $20,000 in the bitcoin cash balance and a negative $3,000 bitcoin balance.  Apparently it was my obligation to inform their sports team otherwise all bets would be voided from that point (and of course at the same time, they wouldn't return any losing wagers so it's all a moot point).  This site is set up so that they can do a money grab here and there just to make up for some of the high limits on small events that no other books seem to offer on such a large scale in live events.  So they scam the smart money to try and stop them from coming back or even having any money to begin with.

I need some resolution and if anyone has any suggestions, believe me, I am open.
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September 25, 2020, 08:25:49 PM
 #32

I just sent in some of my itinerary and things, I'm hoping they will be reasonable.
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September 26, 2020, 12:03:12 PM
 #33

Thank you to everyone supporting the thread .  This is really awful situation.  Let me know if you have any further suggestions.
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September 30, 2020, 05:12:28 PM
 #34

Still no resolution for the $15,000 in deposits.  Need some help getting the funds back, if there's anyone in the community who could support me in this please private message me.
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October 01, 2020, 03:57:15 AM
 #35

Quote
Dear Mr. ____,

My previous email included an attachment of all of your deposits and withdrawals, which shows that you have withdrawn more coin out of the account than you have deposited. As you knowingly circumvented our registration blocks to place bets on the site you immediately breached our terms of service. These registration blocks are in place to ensure we comply with regulations and do not accept players from jurisdictions that are prohibited.

I understand that you may feel entitled to the funds that have been frozen, but I can assure you that these funds have been accumulated unlawfully and thus have been rightfully frozen. We ensured that you received back the value of your investment into the site. If the circumstances were different and your total deposits did not exceed the amount you withdrew, we would have made arrangements for your to withdraw. We have no intention of causing unnecessary stress for people, whether they are entitled to play on site or not.

In reference to your last deposits, which are all documented in my earlier attachment. There is no record of a 50BCH deposit under that transaction hash, the address in that transaction does not even belong to a Cloudbet account. Mentioning this through online forums and this correspondence is defamatory and untrue.

We have sufficient evidence to conclude your account has been rightfully closed and therefore, I deem this case to be closed with no further action required. We will be happy to provide Curacao Gaming with any supporting evidence if they request it.

I trust this meets your understanding.

Kind regards,

Steve

Head of Customer Service

Here is an email I got from the head of customer service.  

HE IS DENYING that I even sent 50 BCH as a final deposit.  Do you know how I know that I sent 50 BCH as a final deposit?
I was sending 20% of my bankroll each time.  Each time I would lose, the 20% became 20% less.  Do you see now?  

24
20
16
11

and finally I chased with the last of my coin, 50 BCH.  11 BCH was about 20% of 60 BCH so I chased with the last 50 BCH.

He is denying that I even deposited the last 50 BCH.

Everything out of them is lies.  I have people I know ready to call them out everywhere on the internet.  They need to pay up before it gets out of hand.  I'm a long time member of the bitcoin gambling community, well-connected and they need to wake up and pay out and stop lying and being so mean.







____________________________________________________________________
Look at all their other scams.  Also anyone notice how obnoxious their support emails are while they're robbing you blind for thousands and thousands of dollars?  They are criminal.

https://bitcointalk.org/index.php?topic=5131467.20
https://bitcointalk.org/index.php?topic=5228999.0
https://bitcointalk.org/index.php?topic=5230183.0
https://www.reddit.com/r/sportsbook/comments/asq0fi/followup_about_the_guy_that_was_owed_330_btc_on/
https://www.reddit.com/r/sportsbook/comments/anhcjh/cloudbet_is_scam_they_are_not_paying_for_winning/
https://www.reddit.com/r/sportsbook/comments/ao6txz/warning_bitcoin_sportbook_cloudbetcom_is_trying/

Please withdraw your money, don't deposit, don't give them any money.  They are irresponsible at best, thieves most likely.  They are morally corrupt and need to go out of business or pay the customers.  Don't go into business if you don't have a good business model- if you have to confiscate funds for marketing budget and reputation management and giving bonuses to your employees, your life is a waste.

This company is extremely shady.  Avoid at all costs.  And they keep claiming they made me whole too in the thread.  They just want me to go away.  This has ruined my life.

_______________________________________________________________________________ __________

Quote
The amount you have withdrawn, in both currencies, is greater the amount you have deposited. This means that as it stands you have profited from breaking the terms of the site and the restrictions we put in place to protect the site and players from prohibited jurisdictions. Whatever balance on the remains account is not a balance that you are entitled to.

Your attempt to tarnish the reputation of Cloudbet with false statements is not one that we take lightly, these references to payments that do not exist are unnecessary, especially given we have provided a full summary of deposits and withdrawals for each currency. We will not acknowledge any other claims relating to non-existent deposits.

As a conclusion to this thread, I'm sorry that you're not satisfied with the outcome, our decision has been taken following careful consideration of all the facts and an in-depth review of the account activity. We're confident that our actions are just and fair, therefore, we do not consider a need for any further action.

We've spent a great deal of time on this case, whilst I sympathise with you we are unable to continue to put resources into a closed case. Please consider this our final communication with you on this matter.

Curacao Gaming team, I appreciate your efforts acting as a mediator between us and Mr Saxe, please reach out to me if you require any additional information.
Kind regards,

Steve

Head of Customer Service

This was just sent to me.  I do feel threatened by the statement that they're not taking lightly that I'm "attempting to tarnish their reputation".

I will make a sizeable donation to something of community's choosing should I get paid my deposits back.  



Cloudbet: you can pay out the deposits to this BCH address: bitcoincash:qr227zke490frjq5f55fdzn7fxx8rsuqhvtualzst6

I will let you guys know when they pay,

___________________________________________




Also they just said this in their main 'cloudbet' thread on here (which is criminal by the way since they are basically a ponzi scheme and should be banned from the site)

Hi everyone, we'd like to address the case of efxes.

Our Player Safety Team performed a standard verification check on the account after noticing several failed logins from the USA.

Our authentication log reveals that the player attempted to authenticate from the USA followed by several other European cities within minutes - this clearly goes against his claim that he is living in and playing from Mexico.
  
Whilst the player complied and supplied an identity document and proof of address, he failed to submit documents that support his claims of residing in Mexico. We consequently closed the account after confirming a clear breach of our terms and licensing agreement.

We ensured that the player received the total sum of their deposit back and consequently consider this case to be closed.

@efxes,  can you confirm that Cloudbet returned the total sum of your deposit?

No, they kept all the deposits I made on the last day.  They are referring to the total number of deposits over the many months I was using the account.  

I deposited 125 BCH on the last day, all the rest of my money.  I lost a few deposits, and was down to 67 BCH, the last of my money.  So I went to withdraw it like always and they are keeping it.  I lost half of my deposits that day, and withdrew the last pittance, and they are taking it.

________________________________________

and in response to above:

@efxes,  can you confirm that Cloudbet returned the total sum of your deposit?

No they keep telling me they closed the case and that the deposits won't be returned.

Here is the very last deposit:
https://blockchair.com/bitcoin-cash/transaction/07e225dfb96a2e36b3375b6580cf52b879f24bec6b6e325910c2eed13affee44
And here are 4 other deposits I made that day, I was losing badly, the total deposits in the day were
24 BCH https://blockchair.com/bitcoin-cash/transaction/0aa77c3a5bc46f9dcd68f5cc5a8b3bc0022a489e6cb52169ec2f068d6200ac5c
20 BCH https://blockchair.com/bitcoin-cash/transaction/4a38b8c78869faac477e7599e3203c35aeb45df952bc47d0913668434f432a83
16 BCH https://blockchair.com/bitcoin-cash/transaction/2e7d94c62df064ca773b1d5f070bd66fa9f8e6dd43ecc3561f8eb8f3b9a054b1
11 BCH https://blockchair.com/bitcoin-cash/transaction/b18dc22fcc787e1bbcc36d9137b4debbdb8e923dcf52dcce9bb10eee1f5763d3
and last one was 50 BCH

They said since in the lifetime of the account I had made money off of them that I'm not due anything.  

So they are keeping 67 BCH (around $15,000).  


I feel that since they have my personal documents that I am now a $15,000 target of them.  I just want the money back, it's such shady practices and bad for the industry.  Do you guys agree or what?  What happens if you win $15,000, will you feel that you will get paid no problem after this?  

All this over $15,000,
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October 01, 2020, 10:43:39 AM
 #36

Looks like they're not lying about the final 50 BCH, was my mistake- I think I had switched over that back to BTC after I ran up the final amounts.I had deposited easily 24 BCH20 BCH16 BCH11 BCH
Which totals 71 BCH regardless and before that
a 40 BCH depositand a 30 BCH deposit.
Those last 4 deposits were made while there was still balance in the account, I just kept depositing to load up on some bets.
FYI because yeah, that lie would have been strange.

Here are all of the deposits I had made to the site in the last days.
2020-09-20 02:03
-62.870026: https://blockchair.com/bitcoin-cash/transaction/2b5e75e192cdb526bdd9d2b533e7d2831a7c1b396dabb7c140d0d6d7f56f11ff

2020-09-20 03:42
-30.000043: https://blockchair.com/bitcoin-cash/transaction/01e511b44f7764c5c0777d5e05bb0a0469735dac1986f7e1c7ce88a329165804

2020-09-20 03:42
-40.000043: https://blockchair.com/bitcoin-cash/transaction/e65e1d247510d1b3eadfd9b60e60e684317aef3d05c89bcea63899e56f65e70f

2020-09-20 04:35
-25.000026: https://blockchair.com/bitcoin-cash/transaction/b9ff51ded44267f6cb791115c22f6efd3e6601f74883c8c659b1a27e005f2a63

2020-09-21 04:06
-17.000043: https://blockchair.com/bitcoin-cash/transaction/4aba5056b29de5c859fbee68cd4d97cc0c62f0fe9569e7e919d82eda414b5db8

2020-09-21 04:46
-13.500043: https://blockchair.com/bitcoin-cash/transaction/2e41abd57b82f45f79bd2f53ad54351c95bd31572fb4a6a5ae3cf2b7109069a7

2020-09-21 04:46
-7.000026: https://blockchair.com/bitcoin-cash/transaction/a75034c751b2237dedcd1ce9e83f8e36c159ad7b46e54b2f428c46af42a3b412

2020-09-21 06:46
-20.000026: https://blockchair.com/bitcoin-cash/transaction/ef102b75b7d0203ab30d59220884f4e434a13708b338aa58f55d44a5cdf958bf

2020-09-21 08:21
-10.000026: https://blockchair.com/bitcoin-cash/transaction/5eaff8faf8d150b90401064fe08e6e2fbf57c9165c4293133c641121d999df3c

2020-09-21 08:23
-5.000043: https://blockchair.com/bitcoin-cash/transaction/d7464120ea42e93516bd69b9480198602408f66002ff642340a5741b2bf8fda4

2020-09-21 09:11
-16.00004247: https://blockchair.com/bitcoin-cash/transaction/c68f163c2e0c96e1ee88ab16e6f4027de708a9c3a3c938a0c3630b652b5173ef

2020-09-22 00:19
-40.000026: https://blockchair.com/bitcoin-cash/transaction/95500ca4c75f1fccdfa8f7be857e0cb970ab65452a2d5652bedaeb0025b5a18e

2020-09-22 03:16
-30.000043: https://blockchair.com/bitcoin-cash/transaction/f275fba7618cb81e1703abc6db23ef861ef8ddb76ae43bd398bb0a27f241340b

2020-09-22 08:32
-8.380026: https://blockchair.com/bitcoin-cash/transaction/d33c583f3657e815293faa3c941ef334e36265b9425ed29480d3662d2fc40408

THE FINAL DEPOSITS:

2020-09-23 04:47
-24.000026: https://blockchair.com/bitcoin-cash/transaction/0aa77c3a5bc46f9dcd68f5cc5a8b3bc0022a489e6cb52169ec2f068d6200ac5c

2020-09-23 06:29
-20.000026: https://blockchair.com/bitcoin-cash/transaction/4a38b8c78869faac477e7599e3203c35aeb45df952bc47d0913668434f432a83

2020-09-23 07:36
-16.000026: https://blockchair.com/bitcoin-cash/transaction/2e7d94c62df064ca773b1d5f070bd66fa9f8e6dd43ecc3561f8eb8f3b9a054b1

2020-09-23 11:25
-3.000043: https://blockchair.com/bitcoin-cash/transaction/acd56954dbd14b667ee8ee75c4ea15cf2657af95c700fcd458d5bace3f63f8aa

2020-09-23 11:25
-11.000026: https://blockchair.com/bitcoin-cash/transaction/b18dc22fcc787e1bbcc36d9137b4debbdb8e923dcf52dcce9bb10eee1f5763d3


FINAL CASHOUT REQUEST was around 67 BCH.  Some other cashouts had been processed along the way without freezing the account yet.







efxes
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October 01, 2020, 11:19:09 AM
Last edit: October 01, 2020, 11:36:19 AM by efxes
 #37

Can anyone help me to find the status of the following scam accusations against Cloudbet?

CLOUDBET IS SCAM! They are not paying for winning bets!- status?
https://bitcointalk.org/index.php?topic=5105084.0

Cloudbet SCAM
https://bitcointalk.org/index.php?topic=5103376.0

Cloudbet - SCAM - 30BTC being stolen
https://bitcointalk.org/index.php?topic=5074681.0

Cloudbet Void french ligue 1 winning bet without reason.
https://bitcointalk.org/index.php?topic=5068083.0

Cloudbet scammers? Many Users don't get their Money.
https://bitcointalk.org/index.php?topic=4898772.0

CLOUDBET - stay away from these scammers
https://bitcointalk.org/index.php?topic=4807822.0

Cloudbet SCAM? Refusing to payout
https://bitcointalk.org/index.php?topic=4088023.0

Cloudbet SCAM?
https://bitcointalk.org/index.php?topic=3469100.0

cloudbet accepted deposit, but no withdrawal
https://bitcointalk.org/index.php?topic=3256084.0

CLOUDBET JUST BANNED ME AND WONT ALLOW ME TO WITHDRAW
https://bitcointalk.org/index.php?topic=2979923.0

(SCAM?) BEWARE WITH CLOUDBET
https://bitcointalk.org/index.php?topic=2902574.0

CLOUDBET SCAM?
https://bitcointalk.org/index.php?topic=2702669.0

Cloudbet does not payout money
https://bitcointalk.org/index.php?topic=2571860.0

Cloudbet is knowingly and willfully stealing my bitcoin - Solved Iguess
https://bitcointalk.org/index.php?topic=2398658.0

cloudbet is a scam website
https://bitcointalk.org/index.php?topic=1880426.0

Dont Deal With Cloudbet.com - SCAM
https://bitcointalk.org/index.php?topic=1865653.0

CLOUDBET SCAM
https://bitcointalk.org/index.php?topic=1862880.0

Cloudbet Refusing Withdrawal
https://bitcointalk.org/index.php?topic=1836370.0

cloudbet is a scam website
https://bitcointalk.org/index.php?topic=1828332.0

Why is CloudBet not negative repped?
https://bitcointalk.org/index.php?topic=1801016.0

calling the attention of CLOUDBET
https://bitcointalk.org/index.php?topic=1794631.0

Is cloudbet.com scam ?? [ solved ] - Solved
https://bitcointalk.org/index.php?topic=1755403.0

Cloudbet.com don't pay out winning
https://bitcointalk.org/index.php?topic=1736901.0

Cloudbet not sending my withdrawal...not answering emails
https://bitcointalk.org/index.php?topic=1687157.0

Stay Away from Cloudbet ( Fraud Sportsbook )
https://bitcointalk.org/index.php?topic=1686721.0

Cloudbet Not sure about OPs intention
https://bitcointalk.org/index.php?topic=1651314.0

Cloudbet.com - SCAM!
https://bitcointalk.org/index.php?topic=1640675.0

Don't use cloudbet.com because they haven't pay yet over 24 hr my withdraw
https://bitcointalk.org/index.php?topic=1497105.0

SCAM cloudbet WARNING
https://bitcointalk.org/index.php?topic=1470919.0

cloudbet SCAM WARNING
https://bitcointalk.org/index.php?topic=1440736.0

Cloudbet.com
https://bitcointalk.org/index.php?topic=1346952.0

CLOUDBET.COM IS A SCAM!! STOLE MY 25 BTC FOR NO REASON, RIP OFF BE CAREFUL!!!
https://bitcointalk.org/index.php?topic=991041.0

CLOUDBET is a scam!!!
https://bitcointalk.org/index.php?topic=846266.0

Cloudbet Scam - This Could happen to ANY cloudbet player
https://bitcointalk.org/index.php?topic=819311.0

Cloudbet scam..
https://bitcointalk.org/index.php?topic=618715.0
JollyGood
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October 01, 2020, 09:53:27 PM
 #38

I hope Cloudbet reply in this thread because it seems you have been treated unfairly at the very least and scammed at worst.

Did you have any correspondence with them since creating this thread because what they wrote here is unnacceptable: I'm terribly sorry to hear about this matter and the inconvenience that it's brought but we're merely abiding by the Terms & Conditions that have been put in place for each and every player who joins in on the Cloudbet experience to adhere to.

Your account's access was immediately blocked as part of the verification process and since your documentation proves that you're a resident in the US, we cannot grant you the access once again. Please note that the funds have been frozen and as you are the sole person with access to your account, they shall remain as such.


Cloudbet are effectively saying they will keep your money and it seems like selective scamming.


What happened:: Cloudbet confiscated 65 bitcoin cash in my account after requesting a withdrawal and froze/locked the account due to providing documents from USA country.
  I won the funds making sports bets and they say the bets are voided due to US citizenship.  


Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=154563

Reference Link: https://bitcointalk.org/index.php?topic=333552.msg55254927#msg55254927


Amount Scammed: ~65 bch bitcoin cash


Payment Method: bitcoin cash


Proof of Payment: https://blockchair.com/bitcoin-cash/transaction/07e225dfb96a2e36b3375b6580cf52b879f24bec6b6e325910c2eed13affee44


PM/Chat Logs: Dear efxes,

Thank you for contacting Cloudbet support.

I'm terribly sorry to hear about this matter and the inconvenience that it's brought but we're merely abiding by the Terms & Conditions that have been put in place for each and every player who joins in on the Cloudbet experience to adhere to.

Your account's access was immediately blocked as part of the verification process and since your documentation proves that you're a resident in the US, we cannot grant you the access once again. Please note that the funds have been frozen and as you are the sole person with access to your account, they shall remain as such.

Should you have any further questions please don't hesitate to ask.

Kind regards,

Stefano
Cloudbet Support Team Leader


Additional Notes: Please return the funds.  I need them to start my life again, I was counting on them.  I've since went into a downward spiral, am extremely distraught about all of this.  Never had this much taken, though I've been scammed before.


.
.Duelbits.
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efxes
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October 01, 2020, 09:57:59 PM
Last edit: October 01, 2020, 10:15:59 PM by efxes
 #39

I"ve had communication near daily (about every other day) with them and multiple people telling me they will help mediate an agreement and nothing.  They just keep telling me I'm in the wrong for being from the USA and it's liable to keep my funds.  Every time I speak with them they tell me they're closing the case there's nothing more to be talked about they're keeping the $15,000 in the account due to residence documentation.

They have gotten a ton of flags on this forum and I think they're going to have trouble if they don't resolve it.  Members of the community seem to be getting behind me and I just don't know how I feel about the future of the book with the various scams over the years.

Please stay tuned, I will keep you guys posted on new developments.  Some other people have messaged me wanting to help me or just generally supporting you and I feel very happy about this.  These are very very dark times for me.

I will make a sizeable donation to a charity of the bitcointalk's choosing if (when) I get paid out.
JollyGood
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October 02, 2020, 08:10:31 AM
 #40

When you have new developments or updates do post here.

As for people sending you private messages offering support be very careful to make the distinction between those sending you kind words of support from those that are in the long term trying to swindle you out of money by making promises to get your funds back.

I do not know why anybody would send a PM to you saying "hey I am sorry you got scammed" when they could easily post it here for all to see. In many cases that starts out as the first point of contact for scammers in their long-game attempt to ask for money.

I understand these are dark times for you but the only way you might have a chance of getting Cloudbet to release your funds is if they get pressure from senior well respected members of this community or if you have the means to serve litigation and they will definitely settle out of court.

To be clear I am very disappointed about how these scam accusations against keep appearing. I have no idea why Cloudbet are quite clearly selective scamming users. The idea they will not stop a US citizen from depositing funds or gambling but will seize his funds when he tries to withdraw because he is a US citizen is both preposterous and illegal in every sense of the word.

I will make a public post in their thread and found that cloudbetscam.com website link: https://bitcointalk.org/index.php?topic=333552.msg55299379#msg55299379



I"ve had communication near daily (about every other day) with them and multiple people telling me they will help mediate an agreement and nothing.  They just keep telling me I'm in the wrong for being from the USA and it's liable to keep my funds.  Every time I speak with them they tell me they're closing the case there's nothing more to be talked about they're keeping the $15,000 in the account due to residence documentation.

They have gotten a ton of flags on this forum and I think they're going to have trouble if they don't resolve it.  Members of the community seem to be getting behind me and I just don't know how I feel about the future of the book with the various scams over the years.

Please stay tuned, I will keep you guys posted on new developments.  Some other people have messaged me wanting to help me or just generally supporting you and I feel very happy about this.  These are very very dark times for me.

I will make a sizeable donation to a charity of the bitcointalk's choosing if (when) I get paid out.

.
.Duelbits.
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