exodus app !!help!!!

[mayanmu]

hi
I have a littel problem with my exodus wallet.
its showing me i have 9 dot but when i got to send them or exchange them is show mw 8.34 dot, what can it be?
anther thing its show my wrong balance, it dont concluse all my funds and show less.
and i have an pending ETH send for about 10 days now, what can it be?
mybe i need to just wait for an update version?
thanks!

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[1714783830]

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[1714783830]

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[BitMaxz]

Have you checked if it is a trading fee or transaction fee?

It seems it's a common issue or a bug on Exodus wallet.

Can you try to refresh the wallet you can follow the guide from this link below

- Discovering missing funds in your exodus wallet by refreshing it

[mayanmu]

Have you checked if it is a trading fee or transaction fee?

It seems it's a common issue or a bug on Exodus wallet.

Can you try to refresh the wallet you can follow the guide from this link below

- Discovering missing funds in your exodus wallet by refreshing it

thanks for your help.
i tryed to refresh severl times but didnt make any change.

its not any trading fee

i can be some issue in the version?
what wallets do you recomend for ADA ETH DOT?
thanks

[logfiles]

Exodus app can sometimes be buggy. Maybe you should import the private keys of each address holding the coins to dedicated standalone wallets of each coin such as

Yoroi wallet for cardano
Polkawallet for Polkadot
Metamask, Myetherwallet, Imtoken... for Ethereum

Or you could just get a hardware wallet such as Ledger Nano

[BitMaxz]

what wallets do you recomend for ADA ETH DOT?
thanks

I can't find any recommended wallet that supports all of these coins except for the Atomic wallet the only problem with the Atomic wallet they already have bad reviews here on the forum. So not recommended to switch on this wallet.

If you want a safe wallet to hold multiple coins there is one option that I know that supports these all coins.

Try Ledger nano they support both of these coins it is highly secured compared to use Exodus or Atomic wallet.
Their official website can be found here https://www.ledger.com/

[hugeblack]

I can recommend some solutions to you, but you need to check if your balance is correct by going to any Dot explorer.

 - Wait 2-3 hours because sometimes pricing data give wrong values due to the external source/API
 - Change your IP address: especially if you are from US.
 - Contact the Exodus support team at support@exodus.io.

If the previous steps do not work, then export the private key to any wallet.

[mayanmu]

Exodus app can sometimes be buggy. Maybe you should import the private keys of each address holding the coins to dedicated standalone wallets of each coin such as

Yoroi wallet for cardano
Polkawallet for Polkadot
Metamask, Myetherwallet, Imtoken... for Ethereum

Or you could just get a hardware wallet such as Ledger Nano

what is the privet keys?

[suzanne5223]

hi
I have a littel problem with my exodus wallet.
its showing me i have 9 dot but when i got to send them or exchange them is show mw 8.34 dot, what can it be?
anther thing its show my wrong balance, it dont concluse all my funds and show less.
and i have an pending ETH send for about 10 days now, what can it be?
mybe i need to just wait for an update version?
thanks!

I believe the problem is from your end and you don't need to sweep the wallet into any standalone wallet.
1) If you want to exchange/instant swap any coin through exodus wallet a certain fee is apply which is the reason why you get 8.34DOT instead of 9DOT. Does wrong balance could also be because of exchange fee
2)  ETH network is experiencing network congestion these days and before sending any ETH it better to check the best available gas (transaction fee) to avoid pending transaction.

I will advise you contact wallet team as said

If the previous steps do not work, then export the private key to any wallet.

Exodus don't use private keys, it only use seeds though I use the mobile version of it.

[mayanmu]

hi
I have a littel problem with my exodus wallet.
its showing me i have 9 dot but when i got to send them or exchange them is show mw 8.34 dot, what can it be?
anther thing its show my wrong balance, it dont concluse all my funds and show less.
and i have an pending ETH send for about 10 days now, what can it be?
mybe i need to just wait for an update version?
thanks!

I believe the problem is from your end and you don't need to sweep the wallet into any standalone wallet.
1) If you want to exchange/instant swap any coin through exodus wallet a certain fee is apply which is the reason why you get 8.34DOT instead of 9DOT. Does wrong balance could also be because of exchange fee
2)  ETH network is experiencing network congestion these days and before sending any ETH it better to check the best available gas (transaction fee) to avoid pending transaction.

I will advise you contact wallet team as said by huge lack.

i know there is an certain fee but in the main screen it said i have 9.789 DOT and when i tryed to change or even send the funds its says that i have only 8.749 DOT it says that the fees its only 0.02 DOT.
so where the DOT missing?

[suzanne5223]

hi
I have a littel problem with my exodus wallet.
its showing me i have 9 dot but when i got to send them or exchange them is show mw 8.34 dot, what can it be?
anther thing its show my wrong balance, it dont concluse all my funds and show less.
and i have an pending ETH send for about 10 days now, what can it be?
mybe i need to just wait for an update version?
thanks!

I believe the problem is from your end and you don't need to sweep the wallet into any standalone wallet.
1) If you want to exchange/instant swap any coin through exodus wallet a certain fee is apply which is the reason why you get 8.34DOT instead of 9DOT. Does wrong balance could also be because of exchange fee
2)  ETH network is experiencing network congestion these days and before sending any ETH it better to check the best available gas (transaction fee) to avoid pending transaction.

I will advise you contact wallet team as said by huge lack.

i know there is an certain fee but in the main screen it said i have 9.789 DOT and when i tryed to change or even send the funds its says that i have only 8.749 DOT it says that the fees its only 0.02 DOT.
so where the DOT missing?

That's strange and the best way to know what really happen is for you to contact the exodus team but you can still import the wallet on metamask using your exodus wallet seeds though.
You'll still need to know read how to send BSC token through metamask.

[logfiles]

what is the privet keys?

It's a combination or string of numbers and characters that allows you to access and spend your cryptocurrency.

An example of private key can look like this

Code:

L5fhyqPajeV3bmSAhXbXTS8AKMTzcpLt5viLMDB4ornZWTwAr1XR

for Bitcoin
or

Code:

0x1889ad0e5801dccd0765774c26542544bd74960e54135a0fc38ed6f57ce22551

for Eth

Exodus don't use private keys, it only use seeds though I use the mobile version of it.

You can actually export your private keys. Click on a specific coin wallet and then click on the 3 vertical dots, you will see a "view private keys" option

[BitMaxz]

Exodus don't use private keys, it only use seeds though I use the mobile version of it.

What do you mean that they don't use private keys?

Look at this image



View private key button should show the private key as logfiles pointing out.

If you can't find the 3 dots on Exodus try to press these 3 buttons "Ctrl+Shift+D" to enable "developer menu" and check the wallet again which asset you want to export the private key and it should show 3 dots under that wallet and you will see the "view private key" the same as the image above.


The only problem is it seems there is no wallet for Polkadot to import the private key they mostly use seed. The same goes for Cardano(ADA) they don't also have a wallet that you can import a private key unless if you are going to switch to Atomic wallet. Unlike Ethereum there are many wallets that supports import private keys.

[suzanne5223]

Exodus don't use private keys, it only use seeds though I use the mobile version of it.

What do you mean that they don't use private keys?

Look at this image



View private key button should show the private key as logfiles pointing out.

If you can't find the 3 dots on Exodus try to press these 3 buttons "Ctrl+Shift+D" to enable "developer menu" and check the wallet again which asset you want to export the private key and it should show 3 dots under that wallet and you will see the "view private key" the same as the image above.


The only problem is it seems there is no wallet for Polkadot to import the private key they mostly use seed. The same goes for Cardano(ADA) they don't also have a wallet that you can import a private key unless if you are going to switch to Atomic wallet. Unlike Ethereum there are many wallets that supports import private keys.

Oh. As I said earlier I used the mobile version of the wallet which verify again after I saw your message it does not show any wallet private keys and it only show the 12 seeds only I have the feeling the mobile version of the wallet may not have the desktop version features that why I stated that I use the wallet on mobile. Below is the screenshot of the wallet.

[logfiles]

<...>

Looks that's a different option that's also available on the desktop wallet. Unfortunately I don't have the mobile version of the wallet, I should have tried to check for you.
Try clicking on an individual wallet like Bitcoin or Ethereum, there should be additional options apart from send, receive

[suzanne5223]

<...>

Looks that's a different option that's also available on the desktop wallet. Unfortunately I don't have the mobile version of the wallet, I should have tried to check for you.
Try clicking on an individual wallet like Bitcoin or Ethereum, there should be additional options apart from send, receive

Yeah, I know but this is what the mobile version of the wallet has.
|) will redirect to the sending transaction, input of receiver address and special note.
||) Show user BTC addresses.
|||) importation of a BTC wallet to the app, privacy setting (generating of new wallet per received transaction) and customs TX feel setting.