Hi,

I have recently downloaded 1xbit application in order to bet on sports and other stuff.

I fortunately won bets and was able to withdraw some money in. I withdrew three times on the 06.10.2020:
     -70 mB at 1:45PM (in BTC) and it got confirmed by the operator
     -50 mB at 8:30 PM (in LTC), got confirmed by the operator
     -100mB at 8:50PM (in BTC) also got confirmed by the operator

In order to withdraw, I had to select the currency I wanted to and obviously select the address of my wallet which was BTC.

I wanted to check later how much I had received, around 11PM and I realized that I got 0, I'm not really used on how long it should take but it was really weird to me. So I decided to make some researches and indeed it was unusual hence I decided to contact the 1xbit assistance via chat in the first place and they told me to e-mail them regarding the issue. Which I did.

1xbit then adressed to me:
" Dear Customer,

All of these withdrawals have been paid out to your payment account. You can check hash numbers of these transactions:

1) 82e8dc180367262d01b2949ca5d246ab74a98dddf0eeee187a5e080181bacc2b
2) 7720fd192a566352a4fdd80a5a9e00a547051557b303e4e162f231eefee077f0
3) 8d207483b064d44b029fd7731616da5c635f3a4666aca9de1d56d28d990ee9ae "

The only one that I received is the 2) which I requested in LTC.
The 1) and 3), I requested in BTC, giving them the right BTC wallet address (you can see attached: https://gyazo.com/663c73e25fadf7bfd031d5ecda0fe9d7)

Then I checked again on my transaction history on the app and it clearly shows that I have selected the right wallet address starting with "3QJb" (https://gyazo.com/0c501b8716276d28820eff7427ea5f8c)

NOT being able to track the hash numbers they gave me on BTC currency, I tried to check if they existed in LTC and they do!
1) https://live.blockcypher.com/ltc/tx/82e8dc180367262d01b2949ca5d246ab74a98dddf0eeee187a5e080181bacc2b/
2) https://live.blockcypher.com/ltc/tx/7720fd192a566352a4fdd80a5a9e00a547051557b303e4e162f231eefee077f0/
3) https://live.blockcypher.com/ltc/tx/8d207483b064d44b029fd7731616da5c635f3a4666aca9de1d56d28d990ee9ae/

I have tried to send LTC to a BTC wallet to check if I could have made the mistake but it DOES NOT WORK! I'm very careful doing this kind of stuff considering that it is reversible and money.
Since I still haven't received the currency I wrote to them saying that It is not possible to do this kind of mistake else it would have shown an ERROR!

The reply I got from them:
" Dear Customer,

According to our specialists, these transactions have been paid out on our side. But these transactions have been sent to the Litecoin blockchain network. That is why you have not received funds to your Bitcoin wallet. Unfortunately, we can not fix this problem on our side. Transactions in the cryptocurrency network are irreversible.

If you want to withdraw your funds to a bitcoin address, you should select the "Bitcoin" option in the "Withdraw" section of your account. Please be careful in your future transactions."


TLDR: I have requested withdraws in BTC, it shows in the 1xbit application transaction history. Mentionning the address, it matches with my BTC wallet, they sent them in LTC but I don't know the address (was not mine)

Pay my Money 1xbit SCAM !

Tell me against which rules I broke!

@asianboy92

as we see, you've accomplished 3 withdrawals in LTC, the sums of mentioned transactions are equals to the sums due to the BTC rates on the day of the proceeding.

Could you please send a screenshot from your account's transaction history, proving that you've used a different withdrawal method?

my apologies, I did not notice that you have already sent it. Now I send all the information to my security department.

He ignores it...won't answer/ cant give a statement because there was no wrong/illegal activity in my account. They are just SCAM.

Still, no update? Guess, just another lost money. Been days already, they should be fast in resolving their player's issues. How can they earn trust here in the forum if they are not pro-active in the resolution of their cases? If they will not pay you, just take it as a learning experience when playing in a casino. Just visit reputable ones here in the forum

@asianboy92 good afternoon,
we have once again checked your transactions. The withdrawals were made using your specified details in litecoin currency to the address 3QJbNr48szJGvsKVvw63gTcnjPTEdjG1My.

here is the link to this wallet in the lightcoin blockchain https://live.blockcypher.com/ltc/address/3QJbNr48szJGvsKVvw63gTcnjPTEdjG1My/ <- funds are still here

since LTC is a fork of BTC, addresses could be the same in different blockchains.

It is likely that you specified an incorrect payment method when withdrawing funds, that's possible to do if we talk about forks. Unfortunately, we can't help you because the funds were successfully sent by us using the details you specified when withdrawing.



I will tell you once there is something new about your case, but we already investigated it twice and your account was claimed as violating. As a marketing manager, I can't help or suggest you anything else.

In as much as we all know 1xbit to be extremely shady and proven scammers in numerous occasions, But this isn't one of those cases, since the tx hashes shows that indeed those withdrawals were paid out to the OP specified address, but in a different blockchain, the only issue now is that we can't tell whose fault it is as to why the payment were being made to the address.




Do you own the private keys to the BTC address you requested that the funds be sent to ? If yes, then I think the funds should be recoverable by you.

Obviously the screw up was on your side, now I don't know how you manage your withdrawals requests whether it is manual or automated but the thing is the user here has inputted the right withdrawal request with the right address. His payment request is for Bitcoin and you sent it in Litecoin and your first response to him is "we cannot fix this problem on our side", you are basically saying to him is "deal with it even though you didn't made any mistake". Please own your mistake as this user looks like a decent gambler trying to withdraw his winnings from your website.

I am active on rating articles on Publish0x one thing I notice the 1xbit banner is prominently posted in their home page, and I also their banners on some Cryptocurrency related websites like Coinmarketcap, they are still very active in promoting their platform, they have money to promote so they scam new investors.

Seems that there was no action that has been made to settle the issue, no proofs or anything else to support the claim either scam or real violation.

In case of the OP, I'm curious why he didn't replied to the thread, seems like the issue has been dumped.
Again no issue has been resolved, be careful dealing with their casino.

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Scammers are shits, can't these scammers just live, do their business fairly?
No one deserves to be scammed.