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Author Topic: [SCAM] BetCoin.ag closed account and stole around 1 BTC  (Read 3824 times)
Betcoin.AG
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October 26, 2020, 09:17:53 PM
 #21

To summarize, this player, who is accused of multi accounting, has posted a single thread for 2 accounts, and stated in this thread that he not only placed the same bets as the other account, that the funds came from the same bitcoin address. "I owed him money" is the equivalent of "the other account logged in from my house was my roommate." Best of luck to you in the mediation. We will reply again once it is resolved.

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zikzik (OP)
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October 26, 2020, 09:24:29 PM
 #22

To summarize, this player, who is accused of multi accounting, has posted a single thread for 2 accounts, and stated in this thread that he not only placed the same bets as the other account, that the funds came from the same bitcoin address. "I owed him money" is the equivalent of "the other account logged in from my house was my roommate." Best of luck to you in the mediation. We will reply again once it is resolved.

yes, all is correct
A single thread for two accounts, and i have explained it in details. And no, we didnt take the same bets. Some of the bets where the same yes, but the small amount of my bets for example. If its a Champions League final day and Real and Barcelona are playing, "half of the planet" would bet Real and "the other half" Barcelona.
Would you claim they are multi accounting because they have "the same" bets ?
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October 26, 2020, 09:54:35 PM
 #23

Hello, as stated to you via email and DM, your Betcoin account was permanently closed for fraud. You used a VPN to circumvent our ban of the Ukraine. Players from this region have not been allowed for over 2 years due to widespread abuse, which has been well documented in this forum. Additionally, we have ample evidence that you are the owner of multiple abusive accounts at Betcoin.ag. We have suggested to you that if you believe this was an error to contact SportsbookReview and seek 3rd party mediation. We will be happy to share our evidence with the mediator and abide by their judgement. Thank you.
Just want to ask you 1 Question, if the user has used VPN , why you don't permaban him while he made first deposit? (On Aug 10)
Most gambling sites will never ban users from using VPN if something fishy is not detected about the account, some VPN cant be easily spotted and this is what I usually warn gamblers about not using VPN for any gambling site in other to avoid future complications.

Hello, as stated to you via email and DM, your Betcoin account was permanently closed for fraud. You used a VPN to circumvent our ban of the Ukraine. Players from this region have not been allowed for over 2 years due to widespread abuse, which has been well documented in this forum. Additionally, we have ample evidence that you are the owner of multiple abusive accounts at Betcoin.ag. We have suggested to you that if you believe this was an error to contact SportsbookReview and seek 3rd party mediation. We will be happy to share our evidence with the mediator and abide by their judgement. Thank you.


I have stated this already many times, and will repeat myself

1. I am not from a banned region (not from Ukraine as you are implying). I am ready to provide all and any documentation, evidence, selfies, videos, pcr and urine tests. Whatever is needed. I just ask you not to publicly say where i am from (for the reasons i explained in the LONG LONG text above). I am EU citizen and my country is not on the banned list.
Do you use or not use VPN to visit the site?

Quote

I think ALL the bets in those combos won and at the time, when my account was locked, some bets were already settled, some had some games remaining, but the balance already was 0.7 BTC (700 tokens, i have screenshots of that) and with some big combos still pending (later the last matches won). So with those big combo bets won i dont know what the balance was (because i would no longer be able to login to the account), but i assume at least 800 tokens but close to 1000 i THINK.
Please post your proofs of this (screenshot or whatever). It's suspicious if your next bet was cancelled in middle of game.


sorry i dont understand. My bets were not cancelled (at least i dont know), there were just more games later that evening WHICH were still yet to play ... WHEN my account was closed, so i dont know exactly how much btc was on my account later ...
Be informed that every game you played which is result is yet to be published while your account is closed will be automatically cancelled.

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October 26, 2020, 10:00:19 PM
 #24

Do you use or not use VPN to visit the site?

Be informed that every game you played which is result is yet to be published while your account is closed will be automatically cancelled.

1. I have written in the text above that i did use VPN to connect to the site, as i had a virtual machine with VPN constantly connected. And i used the website from it.

2. That is not that important, i had only a few games with small odds left on those big combos. Most of the games (3-5) games in each combo have already won, but the combo bet itself was not settled, so i dont know exactly how much BTC my account had. Even if they would cancel the remaining games, a lot of combos would have won and the balance increased obviously.
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October 26, 2020, 10:10:21 PM
 #25

To summarize, this player, who is accused of multi accounting, has posted a single thread for 2 accounts, and stated in this thread that he not only placed the same bets as the other account, that the funds came from the same bitcoin address. "I owed him money" is the equivalent of "the other account logged in from my house was my roommate." Best of luck to you in the mediation. We will reply again once it is resolved.

Can you please confirm the amount of tokens i have in that closed account of mine. Because i can not know the exact amount, as some bets were still not settled when you have closed it.

Please confirm the exact amount in token or in BTC

thank you
zikzik (OP)
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October 28, 2020, 12:16:59 PM
 #26


Can you confirm first whatever OP said is correct or not about their deposit above?

We do confirm this player's deposit history is as stated. If the third party mediator believes the player is due his deposit(s) back, we will certainly comply, however due to the nature of this incident, it has been our experience that it will not be the case here.

Can you please confirm the balance of my account when it was closed, including the unsettled combo bets.

thank you
zikzik (OP)
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October 28, 2020, 01:23:35 PM
 #27

i dont know why you are stalling the process on purpose. I have asked you multiple times to confirm the exact balance.
Finally, without it, i had to fill in the complaint with incomplete information Sad
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October 28, 2020, 07:50:32 PM
 #28

The bookmakers always act like they own this world... now trying to own the crypto world also...

the fact that btc deposits to different betcoin.ag accounts came from same btc wallet can not be a proof of anything illegal !!! otherwise we are doomed ...

i dont like how betcoin.ag representative handles this case.. why doesnt he answer straight questions?
Betcoin.AG
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October 28, 2020, 09:22:56 PM
 #29

The bookmakers always act like they own this world... now trying to own the crypto world also...

the fact that btc deposits to different betcoin.ag accounts came from same btc wallet can not be a proof of anything illegal !!! otherwise we are doomed ...

i dont like how betcoin.ag representative handles this case.. why doesnt he answer straight questions?

Hello, we are happy to answer any questions the community has regarding this matter that don't directly affect the investigation. We are in this thread for that reason. Our business with the player, however, has concluded and any communication with him will be dealt with through the third party mediator.

As mentioned, we have sufficient evidence that this player has maliciously violated multiple terms of service. We have been trying to resolve this matter for a week, when we provided the information to the player to file a claim. Instead of filing a claim, he has spent his time on forums. If he does file the claim, we will share our evidence with the mediator and we are confident they will decide in our favor. If not, we will gladly take their advice regarding a resolution.

We pay out many larger payouts than this each day. We have no absolutely reason to withhold legitimately earned winnings. This isn't an ambiguous case, but clear-cut abuse. We are taking the hard way out by refusing to give into his threats to post in the forums. The reason for this is that we cannot incentivize fraudulent players to return and attempt the same cheats. We feel this is a service to the Bitcoin community, which as we all know is already filled with dishonest individuals.

Betcoin.ag has grown exponentially in the past few years and has many trusted members of this forum using it frequently. We would never do anything to break the trust of our tens of thousands of regular users. As mentioned, if the player does file the claim, we will cooperate fully and post an update here with the resolution. If anyone has any questions or concerns, we are here for you any time. Thanks and best of luck to all.

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October 28, 2020, 09:27:53 PM
 #30

if the player does file the claim, we will cooperate fully and post an update here with the resolution. If anyone has any questions or concerns, we are here for you any time. Thanks and best of luck to all.

I did file the claim already of course, but i had to do it with INCOMPLETE information, because you keep ignoring my questions.

let me try again.

if the mediator is investigating the case for now, it means, that for at least for now, I AM NOT GUILTY.
There exists a probability that you will have to pay back the money you that was on my account.

So, please, i ask you again. How much BTC was on my account after you have closed it?
I want to know the exact current balance. I think i am entitled to have this information. And i authorize you to disclose it publicly here.

thank you
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October 28, 2020, 09:34:12 PM
 #31

This isn't an ambiguous case, but clear-cut abuse.

Abuse of what?

i have deposited 1.8 BTC to your bookie, and have withdrawn 0.1 BTC from it.

Please explain to me, how did i abuse your bookie betcoin.ag?
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October 28, 2020, 09:38:56 PM
 #32

The mediator will have full access to all account information, including balance, wager and login activity.

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October 28, 2020, 09:54:48 PM
 #33

The mediator will have full access to all account information, including balance, wager and login activity.

Please, i want to know, the balance of my account that you have closed. Is that a secret?
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October 28, 2020, 10:53:56 PM
 #34

The mediator will have full access to all account information, including balance, wager and login activity.


Why are you treating this guy like this?
What a pathetic behaviour and terrible customer support. This guy is asking the same question 5 times and you ignore it over and over again.
He is a losing player on your site, you should be glad to have him. But yet you treat him like shit.

I hope this case opens the eyes of some other players here to not play on your site.

So sick of bookies kicking their customers in the ass.

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"
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October 28, 2020, 10:58:45 PM
 #35

The mediator will have full access to all account information, including balance, wager and login activity.


Why are you treating this guy like this?
What a pathetic behaviour and terrible customer support. This guy is asking the same question 5 times and you ignore it over and over again.
He is a losing player on your site, you should be glad to have him. But yet you treat him like shit.

I hope this case opens the eyes of some other players here to not play on your site.

So sick of bookies kicking their customers in the ass.

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"

Why would they treat someone they believe is abusing their site with respect?

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

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October 28, 2020, 11:15:19 PM
 #36

The mediator will have full access to all account information, including balance, wager and login activity.


Why are you treating this guy like this?
What a pathetic behaviour and terrible customer support. This guy is asking the same question 5 times and you ignore it over and over again.
He is a losing player on your site, you should be glad to have him. But yet you treat him like shit.

I hope this case opens the eyes of some other players here to not play on your site.

So sick of bookies kicking their customers in the ass.

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"

Why would they treat someone they believe is abusing their site with respect?

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

Lol, you serious? How do you compare that? Are you drunk?

This guy has lost a lot of money of money on this site first of all. There is NO DAMAGE for them. Think about that. They made quite some money off him. While he deposited and lost there was NEVER A PROBLEM.
Also, they dont show any proof to him. They just say " thats the case , deal with it" . So he gets no chance to defend himself.

I have gone through similar cases, obviously you did not so you dont understand.
If you feel treated unfair buy site scamming you thats the worst, trust me. Most customer support people have NO RESPECT for the customers, and this is yet another case.
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October 28, 2020, 11:16:34 PM
 #37

The mediator will have full access to all account information, including balance, wager and login activity.


Why are you treating this guy like this?
What a pathetic behaviour and terrible customer support. This guy is asking the same question 5 times and you ignore it over and over again.
He is a losing player on your site, you should be glad to have him. But yet you treat him like shit.

I hope this case opens the eyes of some other players here to not play on your site.

So sick of bookies kicking their customers in the ass.

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"

Why would they treat someone they believe is abusing their site with respect?

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

Lol, you serious? How do you compare that? Are you drunk?

This guy has lost a lot of money of money on this site first of all. There is NO DAMAGE for them. Think about that. They made quite some money off him. While he deposited and lost there was NEVER A PROBLEM.
Also, they dont show any proof to him. They just say " thats the case , deal with it" . So he gets no chance to defend himself.

I have gone through similar cases, obviously you did not so you dont understand.
If you feel treated unfair buy site scamming you thats the worst, trust me. Most customer support people have NO RESPECT for the customers, and this is yet another case.

I have to make the extreme comparison for you to understand but you clearly didn't. I'll be following this and see what the mediator will rule.

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October 29, 2020, 12:37:14 AM
 #38

The least Betcoin must do is return the deposit. Considering the situation, I also think Betcoin.ag is forced and has the duty to give you for example a transaction history, with deposit hashes for example. Then we can soon find out what is deposited and what is withdrawn.

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October 29, 2020, 12:58:18 AM
 #39

The mediator will have full access to all account information, including balance, wager and login activity.


Why are you treating this guy like this?
What a pathetic behaviour and terrible customer support. This guy is asking the same question 5 times and you ignore it over and over again.
He is a losing player on your site, you should be glad to have him. But yet you treat him like shit.

I hope this case opens the eyes of some other players here to not play on your site.

So sick of bookies kicking their customers in the ass.

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"

Why would they treat someone they believe is abusing their site with respect?

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

Lol, you serious? How do you compare that? Are you drunk?

This guy has lost a lot of money of money on this site first of all. There is NO DAMAGE for them. Think about that. They made quite some money off him. While he deposited and lost there was NEVER A PROBLEM.
Also, they dont show any proof to him. They just say " thats the case , deal with it" . So he gets no chance to defend himself.

I have gone through similar cases, obviously you did not so you dont understand.
If you feel treated unfair buy site scamming you thats the worst, trust me. Most customer support people have NO RESPECT for the customers, and this is yet another case.

I have to make the extreme comparison for you to understand but you clearly didn't. I'll be following this and see what the mediator will rule.

Now I see why you are biased.

"I've been managing the Betcoin.ag Signature Campaign for a couple of months already"

Ur a joke.
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October 29, 2020, 01:00:06 AM
 #40

The mediator will have full access to all account information, including balance, wager and login activity.


Why are you treating this guy like this?
What a pathetic behaviour and terrible customer support. This guy is asking the same question 5 times and you ignore it over and over again.
He is a losing player on your site, you should be glad to have him. But yet you treat him like shit.

I hope this case opens the eyes of some other players here to not play on your site.

So sick of bookies kicking their customers in the ass.

Deposit? ok, losing? ok, winning? hmmmm..., withdraw? "there is a problem with your account"

Why would they treat someone they believe is abusing their site with respect?

Let me pull out an extreme for you.. If someone murders your SO in cold blood and you watch it happening, will you happily answer any questions the murderer has for you? If you say yes that will be quite silly.

Lol, you serious? How do you compare that? Are you drunk?

This guy has lost a lot of money of money on this site first of all. There is NO DAMAGE for them. Think about that. They made quite some money off him. While he deposited and lost there was NEVER A PROBLEM.
Also, they dont show any proof to him. They just say " thats the case , deal with it" . So he gets no chance to defend himself.

I have gone through similar cases, obviously you did not so you dont understand.
If you feel treated unfair buy site scamming you thats the worst, trust me. Most customer support people have NO RESPECT for the customers, and this is yet another case.

I have to make the extreme comparison for you to understand but you clearly didn't. I'll be following this and see what the mediator will rule.

Now I see why you are biased.

"I've been managing the Betcoin.ag Signature Campaign for a couple of months already"

Ur a joke.

If you are going to claim my opinion is biased how about yours mr. "scammed-by-nitro". You clearly have no interest in taking part in or even trying to be part of the community here, you just want to spread crap because one site wronged you, but hey how about we chase everyone away who is operating in the crypto space and see what happens after that?

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