500 CASINO 🎰 ESL Pro League 19 ⚽️ WHEEL, CASINO, SPORTS, PLINKO BATTLE

[UserU]

Our $50,000 Plinko Royale just ended, $250,000 Christmas raffle is drawing soon just shy of 2 days!



It's been pretty fun and competition was fierce when you have them VIPs wagering large sums for a slice of the pie. A huge thank you to all that participated and we look forward to having more specific Royales in the future!

Can't claim the voucher due to account locked, is there way a way to get my funds withdrawn for Christmas?

I am not in charge of Support matters but honestly speaking, if you were to be cooperative and not verbally abuse our staffs while calling the site scam for acting on their policies, maybe there's a way things could have worked out for the better.

I can't tell the outcome beyond this point should you contact them again, however if you continue with these kind of behavior, things will remain status quo.

By the way, Merry Christmas.

[1714671187]

1714671187

[1714671187]

1714671187

[500casinoscam]

Our $50,000 Plinko Royale just ended, $250,000 Christmas raffle is drawing soon just shy of 2 days!

https://pbs.twimg.com/media/FkyDFLvXkAEOGWk?format=png&name=small

It's been pretty fun and competition was fierce when you have them VIPs wagering large sums for a slice of the pie. A huge thank you to all that participated and we look forward to having more specific Royales in the future!

Can't claim the voucher due to account locked, is there way a way to get my funds withdrawn for Christmas?

I am not in charge of Support matters but honestly speaking, if you were to be cooperative and not verbally abuse our staffs while calling the site scam for acting on their policies, maybe there's a way things could have worked out for the better.

I can't tell the outcome beyond this point should you contact them again, however if you continue with these kind of behavior, things will remain status quo.

By the way, Merry Christmas.

SCAM


until further notice.

don't even for less than a milisecond try to judge my "behavior" again

[Eureka_07]

<snip>

Hi 500cs,

Based on what I was informed and the screenshot provided, Suspect and the team did give you several chances to play nice but you didn't heed their advice, which is already a violation to the site's ToS.

500 Casino reserves the right to suspend or terminate the User's account at any time and without notice, at 500 Casino's sole discretion, in these cases:

User has violated these Terms; and/or
User has submitted fake KYC information; and/or
User has been confirmed a ML Risk
the use of this Website by the User may cause violation of law or regulations; and/or
in case of an investigation by legal action or governmental involvement; and/or
the account or its use is deemed to be, at 500 Casino’s sole discretion inappropriate or offensive or in violation of these Terms
User has abused the Welcome Package feature by creating multiple accounts
User has initiated unjustified chargebacks with our payment processors or partners
User has exploited or tried to abuse the affiliate system in order to gain an unfair advantage or generate undeserved revenue
User has engaged in abusive language and behavior towards Support staff
User has engaged repeatedly in currency arbitration with different payment options
User has engaged in scripted gameplay or played games with the help of programmed devices.

Remember that they are humans as well, having to deal with other players and their inquiries and complaints on a daily basis so being cooperative goes a long way.

Closing a customer's account for this reason I think it is a very exaggerated step...
<snip>

I second this one. I think the punishment is too much. If you will like it, I would suggest to remove that statement from the ToS.
You can just ban on the live chat, and not terminate his account. Also, why does the support is the one the has the power to decide if his account will be closed or not? How about the owner of 500 Casino?
I hope to see this being cleared and resolved as I believe that 500 casino is a nice place to play at.

[UserU]

I second this one. I think the punishment is too much. If you will like it, I would suggest to remove that statement from the ToS.
You can just ban on the live chat, and not terminate his account. Also, why does the support is the one the has the power to decide if his account will be closed or not? How about the owner of 500 Casino?
I hope to see this being cleared and resolved as I believe that 500 casino is a nice place to play at.

The owner also works in Support as well so final/ ultimate decisions are unanimous.

Most casinos here have various degrees of leniency but realistically speaking, everything has its limits and hence those ToS are being laid out. Having dealt in the Support line before, I can relate.

[UserU]

Would you look at that, Squidward reaping them sweet profits from Gates of Olympus! And he's making his way to Level 1,000 as well. That determination!

[500casinoscam]

Would you look at that, Squidward reaping them sweet profits from Gates of Olympus! And he's making his way to Level 1,000 as well. That determination!

https://pictr.com/images/2022/12/26/EUxPID.png

Yes, big determination on set RTP given time lol. buying big bonus.

https://www.youtube.com/watch?v=Ma_0WZbksBE

SCAM

[UserU]

The Christmas Raffle stream has started, don't miss out! Our Santa of the day, VxzD is streaming!



https://kick.com/500casino

[UserU]

The moment we've all been waiting for, after a lengthy suspense going through the smaller prizes... finally it's been revealed. User Afentik wins the grand prize of $25,000 with 97 tickets!



Meanwhile another one of our VIPs, Timeban won $5,000 with only 3!!! I couldn't capture the screenshot as the chat went wild, but he said he was shaking!



By the way, don't forget to redeem the voucher our admin has stickied in the chat! Thanks for tuning in to the stream and remember to enjoy your remaining holidays with your loved ones before 2023!

Also, we still have the $100,000 December royale still running, so there's always another chance.

[500casinoscam]

Again

They locked my account with 1.8 M+ $ wagered and crypto inside. Their claim is "behavior" who are they to judge my "behavior" ?

Will provide more details and screenshots in time . Don't trust this casino with your BTC or any crypto.

Why so much "promo now" bct war started?

[UserU]

One of our VIPs, ChrisSpinsSlots is mere inches from reaching Level 1,000, congratulations! In anticipation of his new journey on the next VIP tier, he's giving away some on-site tips if anyone were to correctly guess his level up bonus in USD!

Pretty sure he's gonna be pleasantly surprised to see some nice rewards in store!



Be sure to like and RT the Tweet below for a chance to win $25 as well!

https://twitter.com/500Reloads/status/1608066089807933442

[500casinoscam]

One of our VIPs, ChrisSpinsSlots is mere inches from reaching Level 1,000, congratulations! In anticipation of his new journey on the next VIP tier, he's giving away some on-site tips if anyone were to correctly guess his level up bonus in USD!

Pretty sure he's gonna be pleasantly surprised to see some nice rewards in store!

https://pictr.com/images/2022/12/28/EU1B7U.png

Be sure to like and RT the Tweet below for a chance to win $25 as well!

https://twitter.com/500Reloads/status/1608066089807933442

SCAMMERS

[500casinoscam]

He doesn't have any screenshots because what he's saying is untrue.

There is no locked balance in his account, and his withdrawals are unlocked. However, we terminated his account because of threats and bad behavior. I did give him the benefit of the doubt and warned him a couple of times to stop, yet he didn't.

Just a small part of the conversation. He's a problematic user that honestly should stay away from gambling.

PS: Yes, he did manage to "reserve" the monthly bonus, but he can't claim it because he's banned and well, rewards are for accounts in good standing.

https://www.theguardian.com/world/2022/dec/29/cambodia-casino-hotel-fire-deaths-dozens-trapped-poipet

you lack compassion, have you ever thought i needed 30 $ on the moment? the reward i was to get?  

Who is "you" to judge my behavior.

They say what you think of others says a bit about you, so if you thought i was a treat im indeed one.

No, it's not a physical threat nor a word one, so stay away. Only god can judge me.

Meaning: stay away from gambling, when bct is not about it

[UserU]

🎊 First promotion of 2023 🎊



Happy new year! We hope you had a great 2022 as we took a short break to enjoy the countdown! A simple sports promotion to get everyone in the mood to start of the year with a bang!

Check out how to enter here:
https://blog.500.casino/new-years-booster/


Meanwhile, here's a nice AWP Fade giveaway to kick start the year!



All you gotta do is to follow @500esports and @dennyslawcs, Retweet + like:

https://twitter.com/CSGO500/status/1609212209107804163

Good luck!

[UserU]

Just a few days back, one of our VIPs, Midwest racked up a neat 917x in Chaos Crew slots with just $5. Nice win!

[UserU]

One of the most legendary users on 500, Refull, somewhat hit this awesome win not long ago straight outta Folsom Prison slots.



That. Was. Magnificent! 🔥

You guys know what to do, comment your 500 ID in the Tweet below, and retweet! If you're lucky, you win some sweet! 💸

https://twitter.com/CSGO500/status/1610384774765363200

[Lucky7btc]

Warning DO NOT PLAY at 500 Casino
The support here is very arrogant. Their software is extremely slow which cost me to lose $200 on the game of crash. I went to support for help and support blamed me saying my internet connection is slow. This is an outright lie. If you go to any of their games or sportsbook. Their site takes forever to load up due to them having so many ads running like "Stop the war in Ukraine. Loading the best odds, etc."

I am a daily depositing customer of $200+ a day. I never complain but to be ripped off by their lagging software and then be blamed by an arrogant support agent named Zen. I advised anyone considering playing here to find elsewhere to play. They won't even investigate your complaint to see if the fault lies on their end. They have lost a good daily customer over a $200 crash game that is lagging and delays when you try to cash out of it.

[UserU]

Warning DO NOT PLAY at 500 Casino
The support here is very arrogant. Their software is extremely slow which cost me to lose $200 on the game of crash. I went to support for help and support blamed me saying my internet connection is slow. This is an outright lie. If you go to any of their games or sportsbook. Their site takes forever to load up due to them having so many ads running like "Stop the war in Ukraine. Loading the best odds, etc."

I am a daily depositing customer of $200+ a day. I never complain but to be ripped off by their lagging software and then be blamed by an arrogant support agent named Zen. I advised anyone considering playing here to find elsewhere to play. They won't even investigate your complaint to see if the fault lies on their end. They have lost a good daily customer over a $200 crash game that is lagging and delays when you try to cash out of it.

Hey Lucky7btc,

When you mentioned about losing $200 on crash, were you using the manual cashout feature?

[Lucky7btc]

Warning DO NOT PLAY at 500 Casino
The support here is very arrogant. Their software is extremely slow which cost me to lose $200 on the game of crash. I went to support for help and support blamed me saying my internet connection is slow. This is an outright lie. If you go to any of their games or sportsbook. Their site takes forever to load up due to them having so many ads running like "Stop the war in Ukraine. Loading the best odds, etc."

I am a daily depositing customer of $200+ a day. I never complain but to be ripped off by their lagging software and then be blamed by an arrogant support agent named Zen. I advised anyone considering playing here to find elsewhere to play. They won't even investigate your complaint to see if the fault lies on their end. They have lost a good daily customer over a $200 crash game that is lagging and delays when you try to cash out of it.

Hey Lucky7btc,

When you mentioned about losing $200 on crash, were you using the manual cashout feature?

Yes, I used the manual and the thing kept on going and going when I pressed it. If you look at my account you can see I do a lot of betting there. If I lose I redeposit with no problems. But to get robbed as I did and when I went to support to plead my case. Support didn't care to hear it or investigate if the problem could indeed come from the casino's end. I don't mind losing but please just don't take my money and call me a liar when I know I kept pressing the cashout button on the game.

[UserU]

Yes, I used the manual and the thing kept on going and going when I pressed it. If you look at my account you can see I do a lot of betting there. If I lose I redeposit with no problems. But to get robbed as I did and when I went to support to plead my case. Support didn't care to hear it or investigate if the problem could indeed come from the casino's end. I don't mind losing but please just don't take my money and call me a liar when I know I kept pressing the cashout button on the game.

Ah, honestly speaking even I myself don't use manual on sites I play on because the connection on my end tend to be located far from the servers. It happened multiple times to me as well (and I suck at pulling out on Crash).

As you mentioned on using manual, we usually recommend utilizing the auto-cashout to avoid these kind of outcomes. By default, crash is a latency-sensitive game, so at times the response from the client (i.e. us players) might not register quick enough before the crash happens. Just like in a multiplayer games when we wonder why our actions take at least a second later to initiate. If you observe the top-left of the screen whenever a new round starts, a clickable dot is present to indicate the client's latency/ ping. From the image below, mine's terrible enough:



While I'm not from the Support team, do understand that the casino only takes responsibility if the issue falls on their servers or game providers. Using your case as an example, should the entire site encounter a sudden interruption right after you placed your bet, the casino will reimburse all affected players from that round. However since the client's latency is the issue, that falls outside of the casino's purview.

[Lucky7btc]

Yes, I used the manual and the thing kept on going and going when I pressed it. If you look at my account you can see I do a lot of betting there. If I lose I redeposit with no problems. But to get robbed as I did and when I went to support to plead my case. Support didn't care to hear it or investigate if the problem could indeed come from the casino's end. I don't mind losing but please just don't take my money and call me a liar when I know I kept pressing the cashout button on the game.

Ah, honestly speaking even I myself don't use manual on sites I play on because the connection on my end tend to be located far from the servers. It happened multiple times to me as well (and I suck at pulling out on Crash).

As you mentioned on using manual, we usually recommend utilizing the auto-cashout to avoid these kind of outcomes. By default, crash is a latency-sensitive game, so at times the response from the client (i.e. us players) might not register quick enough before the crash happens. Just like in a multiplayer games when we wonder why our actions take at least a second later to initiate. If you observe the top-left of the screen whenever a new round starts, a clickable dot is present to indicate the client's latency/ ping. From the image below, mine's terrible enough:



While I'm not from the Support team, do understand that the casino only takes responsibility if the issue falls on their servers or game providers. Using your case as an example, should the entire site encounter a sudden interruption right after you placed your bet, the casino will reimburse all affected players from that round. However since the client's latency is the issue, that falls outside of the casino's purview.

See this is the crap I'm talking about. It's always on the player's end and NOT the casino's. The casino won't even take responsibility to investigate the problem. Just write it off as player's fault. I play the same doggone game on stakes and roobet and I never have this problem. It's only at 500.casino the whole website is slow loading. They have too many plug ins trying to load. Go load up the sportsbook it takes 15+ seconds just to get to the sportsbook when it should be damn near instant. As I said, I don't mind losing fair and square but don't put the blame on me when it's clearly the casino that is lagging in time response. They have lost a good daily player because they refuse to even look into the problem according to support agent Zen. There are just too many other decent casinos that would take the time and investigate a player's complaint instead of brushing them off.