BLOCKCHAIN.COM STOLE MY BTC: OFFERING REWARD

[AnoniemLegions]

I know what you're going to say, so I'll say it for you.

Your loss. Should have put it on paper. Should have had a usb ledger. Should have put it on bitcore. You're screwed.....Blah blah blah..... Yeah, coulda, woulda, shoulda.

Here's my situation before you judge.

Opened this online wallet on BLOCKCHAIN.INFO back in 2013. For a few months we mined to this wallet. And we eventually accumulated about 15 or 16 BTC.
It sat forever.

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.

I have my wallet id, I have my password, I have my seed to get the password that blockchain.info gave me in 2013, found out the hard way that this is NOT a passphrase for recovery.

Now I believe this is important:
It seems that when blockchain.info switched over to blockchain.com my old wallet went to 0.....

I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

I have contacted the abysmal customer service via their website..... as you can imagine they were ZERO help.......

Has this happened to anyone else?

What I do NOT have is:
*BIP39 seed because they did not provide that back in the day.
*PRIVATE KEYS
*ACTUAL WALLET ADDRESS TO TRY TO TRACK ANY POSSIBLE TRANSACTIONS.

The only thing I have is what they issued me via blockchain.info.....

I can not find the email with the "wallet.aes.json" file, otherwise I would have attempted that approach to btcrecovery...

I'm staking a .5 BTC REWARD for anyone willing to help and successfully recovering this old wallet with the coin we mined. I'd say that this would be a nice $11,000 reward.

Thanks for any help or advice.
Cheers.

 

[1714078769]

1714078769

[1714078769]

1714078769

[1714078769]

1714078769

[Bitstarzisascam]

I know what you're going to say, so I'll say it for you.

Your loss. Should have put it on paper. Should have had a usb ledger. Should have put it on bitcore. You're screwed.....Blah blah blah..... Yeah, coulda, woulda, shoulda.

Here's my situation before you judge.

Opened this online wallet on BLOCKCHAIN.INFO back in 2013. For a few months we mined to this wallet. And we eventually accumulated about 15 or 16 BTC.
It sat forever.

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.

I have my wallet id, I have my password, I have my seed to get the password that blockchain.info gave me in 2013, found out the hard way that this is NOT a passphrase for recovery.

Now I believe this is important:
It seems that when blockchain.info switched over to blockchain.com my old wallet went to 0.....

I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

I have contacted the abysmal customer service via their website..... as you can imagine they were ZERO help.......

Has this happened to anyone else?

What I do NOT have is:
*BIP39 seed because they did not provide that back in the day.
*PRIVATE KEYS
*ACTUAL WALLET ADDRESS TO TRY TO TRACK ANY POSSIBLE TRANSACTIONS.

The only thing I have is what they issued me via blockchain.info.....

I can not find the email with the "wallet.aes.json" file, otherwise I would have attempted that approach to btcrecovery...

I'm staking a .5 BTC REWARD for anyone willing to help and successfully recovering this old wallet with the coin we mined. I'd say that this would be a nice $11,000 reward.

Thanks for any help or advice.
Cheers.

 

your coins are lost, just move on fam. not your keys not your wallet they can't do anything either they have the shittiest customer service.

[Rickorick]

Maybe you're restoring a different wallet id, have you thought of that?

[Btcspot]

 Hi i think i can help. Try what this site says. Go here https://bitcoin.stackexchange.com/questions/64125/new-blockchain-info-wallet-but-where-are-my-bitcoins-how-to-access-them
 Scroll and download Electrum and let me know if it works.
 Also did you go to blockchain recover site here https://login.blockchain.com/wallet/recover-wallet
 Hope to help you and get reward.

[suchmoon]

I have my wallet id, I have my password, I have my seed to get the password that blockchain.info gave me in 2013, found out the hard way that this is NOT a passphrase for recovery.

Something doesn't sound right. I don't think they had any "seeds" back then. And Actually it looks like they did use some sort of non-HD seed, I just don't recall ever having that (created my wallet around May 2014). Anyway... if you have the wallet id and the password you should have access to the wallet with the old addresses still in it. Did you check under settings -> wallets and addresses?

https://login.blockchain.com/en/#/settings/addresses/btc

Back in the day wallet backup file used to be e-mailed automatically with every change. Are you sure you don't have it? Apparently you're still using the same e-mail if you can log in.

[nc50lc]

Hi i think i can help. Try what this site says. Go here https://bitcoin.stackexchange.com/questions/64125/new-blockchain-info-wallet-but-where-are-my-bitcoins-how-to-access-them
 Scroll and download Electrum and let me know if it works. Hope to help you and get reward. Also did you go to blockchain recover site.

That solution if for new blockchain dot com wallet which uses BIP39 seed phrase while OP has the old wallet and old recovery phrase.

-snip-
I have my wallet id, I have my password, I have my seed to get the password that blockchain.info gave me in 2013, found out the hard way that this is NOT a passphrase for recovery.

Have you explored "Settings->Wallets & Addresses" and noticed an "achieved" section or anything that's not included in your Bitcoin Wallets?
If there is a section, check the balances using their own blockexplorer.
Also, I have heard that you can export the private keys of the addresses from the old version, try to work on the clickable menus.

[tangie]

I almost got the same problem.. I lost my phone where my blockchain accnt was installed and when I tried to login to another device its asking for the 2A verification and I dont have the number to get the code... I remove the 2A verification via my email... and when I tried to login my account had been locked. how can I retrieve my account?

[suchmoon]

I almost got the same problem.. I lost my phone where my blockchain accnt was installed and when I tried to login to another device its asking for the 2A verification and I dont have the number to get the code... I remove the 2A verification via my email... and when I tried to login my account had been locked. how can I retrieve my account?

It's not quite the same issue and you should probably create a separate thread for that, both to avoid derailing the OP's issue and to get proper attention to yours.

Also, I have heard that you can export the private keys of the addresses from the old version, try to work on the clickable menus.

Correct, there is an option for that (more options -> private key) but it also allows to just transfer coins out of the old addresses.

[malevolent]

They used to send the wallet.aes.json file if you contacted their support, but that seem to have changed at some point as a number of people reported not being able to get that file.

Are you sure you're checking the right email account and searching for the correct terms or sender?

I assume this link doesn't work for you either? https://login.blockchain.com/wallet/forgot-password

[alexfagaras]

Something similar happened with a portuguesse friend, he had 1.7 btc, last summer he realised he lost the wallet. I helped him actually by  contacting employees of blockchain.com on linkendin. After tens of messages also posted on their wall someone actually sent me a message and he solved it.

This is the only way you can access it right now, i know they have a team for the ~2014.

This is how my 2014 email looked like: https://ibb.co/WDydbZD

And a thing about it, just having that uid and the password, right now I still can access the address I had back than with some work.. so for sure you can do it as well.

Well if you want some help: tg @alexfagaras

[AnoniemLegions]

Maybe you're restoring a different wallet id, have you thought of that?

That's what we thouht but we only used one email. No dice.

[o_e_l_e_o]

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.
...
I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

So you can still log in to your wallet, but you just see a zero balance? And you were able to restore your wallet from scratch and log in successfully, but again you see a zero balance? If you click on settings and then go to "Wallets & Addresses", you can go in to any individual wallets you have created and view the individual addresses. Look these addresses up on a block explorer - are any of them your address which held the 15-16 BTC?

[AnoniemLegions]

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.
...
I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

So you can still log in to your wallet, but you just see a zero balance? And you were able to restore your wallet from scratch and log in successfully, but again you see a zero balance? If you click on settings and then go to "Wallets & Addresses", you can go in to any individual wallets you have created and view the individual addresses. Look these addresses up on a block explorer - are any of them your address which held the 15-16 BTC?

Yes checked Wallets & Addresses and still no dice. Showed I didn't even have any transactions and only one address. We looked it up and still no dice.
It's the weirdest thing.

[alexfagaras]

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.
...
I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

So you can still log in to your wallet, but you just see a zero balance? And you were able to restore your wallet from scratch and log in successfully, but again you see a zero balance? If you click on settings and then go to "Wallets & Addresses", you can go in to any individual wallets you have created and view the individual addresses. Look these addresses up on a block explorer - are any of them your address which held the 15-16 BTC?

Yes checked Wallets & Addresses and still no dice. Showed I didn't even have any transactions and only one address. We looked it up and still no dice.
It's the weirdest thing.

Try to look over the old addresses. Look into the old version archived of blockchain.come before these stupid updates.

I am telling you, i had 1k satoshi from 2014 and i found them on my wallet in 2019.

[AnoniemLegions]

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.
...
I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

So you can still log in to your wallet, but you just see a zero balance? And you were able to restore your wallet from scratch and log in successfully, but again you see a zero balance? If you click on settings and then go to "Wallets & Addresses", you can go in to any individual wallets you have created and view the individual addresses. Look these addresses up on a block explorer - are any of them your address which held the 15-16 BTC?

Yes checked Wallets & Addresses and still no dice. Showed I didn't even have any transactions and only one address. We looked it up and still no dice.
It's the weirdest thing.

Try to look over the old addresses. Look into the old version archived of blockchain.come before these stupid updates.

I am telling you, i had 1k satoshi from 2014 and i found them on my wallet in 2019.


Ok how do I look into the old version that is archived? Where would I find that?
Also, when I logged in there was only 1 wallet address and that was it and that was after it switched over to blockchain.com

[o_e_l_e_o]

Yes checked Wallets & Addresses and still no dice. Showed I didn't even have any transactions and only one address. We looked it up and still no dice.
It's the weirdest thing.

And you are absolutely sure the Wallet ID you have is the correct one for the wallet you mined coins to? It would be highly unusual for the correct wallet to just "delete" or otherwise remove addresses from it, but all things are possible when it comes to the technical incompetence of blockchain.com.

Presuming you have tried their various recovery tools and links which have been provided above with no luck, then the likelihood is that the only people who can help here are blockchain support. They will most likely try to palm you off with various generic emails. Often with awful crypto companies like these you have to make a fuss on social media, reddit, twitter, etc., before they finally pay attention to your case. They don't care about you or your coins, but they care about anything which might turn other people off and affect their profits.

[AnoniemLegions]

Yes checked Wallets & Addresses and still no dice. Showed I didn't even have any transactions and only one address. We looked it up and still no dice.
It's the weirdest thing.

And you are absolutely sure the Wallet ID you have is the correct one for the wallet you mined coins to? It would be highly unusual for the correct wallet to just "delete" or otherwise remove addresses from it, but all things are possible when it comes to the technical incompetence of blockchain.com.

Presuming you have tried their various recovery tools and links which have been provided above with no luck, then the likelihood is that the only people who can help here are blockchain support. They will most likely try to palm you off with various generic emails. Often with awful crypto companies like these you have to make a fuss on social media, reddit, twitter, etc., before they finally pay attention to your case. They don't care about you or your coins, but they care about anything which might turn other people off and affect their profits.

Yes..... However.....

I do have a wallet ID that was sent to my phone number back in 2013 on a different phone that is completely different than the current WALLET ID that I have now.
Now when i try to access that it says enter a password.... I do that...

It then tells me to confirm my login via email.... guess what...

No email goes to ANY of my emails that I had access to then and now.....

So.... Any thoughts there?

[o_e_l_e_o]

So.... Any thoughts there?

I think it is more likely that this Wallet ID leads to the correct wallet and addresses, rather than the correct addresses have somehow disappeared from your current Wallet ID. You are absolutely sure there were no other email addresses you used 7 years ago which you may have used to sign up to blockchain.com? And have you checked all your spam folders to ensure their email isn't being automatically filtered?

If this is the correct wallet ID and you no longer have access to the relevant email address, then again, their support are going to be the only people who can help you.

[AnoniemLegions]

So.... Any thoughts there?

I think it is more likely that this Wallet ID leads to the correct wallet and addresses, rather than the correct addresses have somehow disappeared from your current Wallet ID. You are absolutely sure there were no other email addresses you used 7 years ago which you may have used to sign up to blockchain.com? And have you checked all your spam folders to ensure their email isn't being automatically filtered?

If this is the correct wallet ID and you no longer have access to the relevant email address, then again, their support are going to be the only people who can help you.

Well. That's the confusing thing about it.

When we set this up, we used 1 email to have anything bitcoin to be sent to, that same phone number is attached that account.

And I checked my balance THAT email obsessively with the coins in it. And poof.... one day it went to ZERO...

Weird right?  Like no transactions, no wallet addresses, except 1.

[AnoniemLegions]

One day I go to my phone and see that my balance is 0.  And I'm like.... what? That's weird.
...
I tried restoring my wallet with no surprise yet again a ZERO balance, it doesn't even show transactions at all.

So you can still log in to your wallet, but you just see a zero balance? And you were able to restore your wallet from scratch and log in successfully, but again you see a zero balance? If you click on settings and then go to "Wallets & Addresses", you can go in to any individual wallets you have created and view the individual addresses. Look these addresses up on a block explorer - are any of them your address which held the 15-16 BTC?

Yes checked Wallets & Addresses and still no dice. Showed I didn't even have any transactions and only one address. We looked it up and still no dice.
It's the weirdest thing.

Try to look over the old addresses. Look into the old version archived of blockchain.come before these stupid updates.

I am telling you, i had 1k satoshi from 2014 and i found them on my wallet in 2019.

Is there a way you can lead me in the direction of the person that helped your friend via linkedin?