Exchange with phone number and best customer support?

[stomachgrowls]

Dear friends,

Which exchange will you suggest that has a phone support and good customer support?  I am currently using big exchanges such as Coinbase, bittrex etc which has ZERO customer support. They don't have any phone support.  They restrict user's account without explanation and you can't even contact them!

So, do you use any exchange which has a very good customer support and have phone support?  If no phone support then, at least live chat support or very quick/professional email support?

For example Coinbase doesn't reply to emails for weeks and even if they reply it is just a copy paste reply.!

Thanks

Most of exchange platforms does have customer support and when it comes to those contacts or mediums for you to reach them out.You had mentioned about Coinbase and Bittrex?

If you arent convinced with numbers then you can go to said address.

Coinbase, Inc.
100 Pine Street
Suite 1250
San Francisco, CA 94111

and speaking of contacts

+1 888 908-7930 (US/Intl)
0808 168 4635 (UK)
1800 200 355 (Ireland)


For bittrex, you can mail them media@bittrex.li or on other mediums like;
https://t.me/s/bittrexglobal
https://www.facebook.com/BittrexGlobal/

You shouldnt just stick out with that telephone number if you can contact them through these ways.

[imstillthebest]

they are big exchange and how can they became big and succesful if they dont have simple but important things such as costumer support and live chat ? but big exchange experience delays because of the big number of traders they are dealing with .

its also common to recieve automated replies in the email because thats how a company responds to emails but if they are a good exchange , your problems will always get solve no matter what

[lixer]

Which exchange will you suggest that has a phone support and good customer support?  I am currently using big exchanges such as Coinbase, bittrex etc which has ZERO customer support. They don't have any phone support.  They restrict user's account without explanation and you can't even contact them!

So, do you use any exchange which has a very good customer support and have phone support?  If no phone support then, at least live chat support or very quick/professional email support?

For example Coinbase doesn't reply to emails for weeks and even if they reply it is just a copy paste reply.!

All these exchanges did have good customer support when they kicked off at first, but as time went on and as they continued to have lots and lots of customers they declined in the level of support they give to their customers, they stopped putting in any effort at all. I can remember very well when Coinbase was still new, and they were doing really great when it comes to handling issues that customers encounters when making use of their platform and they never wasted time in replying to emails, but now they are so big that you can’t mention the top five without mentioning them, so they care less now.