Hi All,
We have identified and fixed the cause of this problem so you should once again be receiving verification emails.
Although we do not formally provide support via this forum, we spotted your post and wanted to reach out and share an update.
I am sorry it took us a while to get this one fixed, and we seriously appreciate how patient you guys have been whilst we investigated this.
We've made changes to make sure these email issues do not resurface.
Thanks.
Hi All.
Since yesterday I have serious problem to access on blockchain.com account. When I tried to login, I didn't got any authorization email. I've tried several times. Nothing. All the emails arrived exactly 1 hour later my request. Today I tried again, but no authorization email arrived.
I've already wrote to the support team (but they are very slow). Also used my backup phrases to restore my account using a new email. On the new address I receive email without problem. The bad thing is that the major btc I have on blockchain.com are on the interest balance and this amount was not recovered with the backup.
Someone has similar experience? What I can do?