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Author Topic: Bitcoinica New Version Launched Today!  (Read 3548 times)
zhoutong
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November 29, 2011, 08:28:32 AM
 #1

We were too lazy to put up a countdown. But well, now the new site is up, after a short period of downtime (mostly DNS resolution time).

https://www.bitcoinica.com/

New features:

- Refresh-less experience
- PJAX
- Better User Interface
- Account Ledger
- Order History
- Better Deposits and Withdrawals (No more emails to request for manual withdrawals)
- Currency Exchange with guaranteed rates and liquidity
- Advanced Charting, including over 20 technical indicators
- Hosted by Rackspace
- Partially Redis-backed - super-fast!
- More robust trading engine
- Customizable leverage, from 1:1 to 10:1
- … Experience yourself...

We hope we can continue setting high standards for Bitcoin web-based services in terms of innovation, quality of development and user interface. As usual, we welcome your feedback. Along with this launch of new platform, we would like to bring back our popular bug bounty program!

Security-related or critical loopholes: 5 - 100 BTC each

Operational bugs: 1 - 25 BTC each

User experience issues: 1 - 25 BTC each

We have been testing ourselves for more than a week, so we don't really rely on this program to fix things. However, we do want to hear your feedback and we will continue improving Bitcoinica! Please send your feedback to support@bitcoinica.com (if it's account-related or private) or feedback@bitcoinica.com (if it's public).

Thank you for your continuous support!

Founder of NameTerrific (https://www.nameterrific.com/). Co-founder of CoinJar (https://coinjar.io/)

Donations for my future Bitcoin projects: 19Uk3tiD5XkBcmHyQYhJxp9QHoub7RosVb
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Each block is stacked on top of the previous one. Adding another block to the top makes all lower blocks more difficult to remove: there is more "weight" above each block. A transaction in a block 6 blocks deep (6 confirmations) will be very difficult to remove.
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November 29, 2011, 08:35:05 AM
 #2

And it's gone!
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November 29, 2011, 08:37:08 AM
 #3

And it's gone!
Try refreshing Smiley

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November 29, 2011, 01:05:16 PM
 #4

New features:
- Better Deposits and Withdrawals (No more emails to request for manual withdrawals)
I'm currently waiting for four hours for a manual approval for a USD withdrawal via a MtGox code while the markets are moving quite a lot and I have no way of accessing my $ because I cannot operate with them neither on Bitcoinica nor on MtGox.
http://img205.imageshack.us/img205/650/bitcoinicawithdrawal2.jpg

I also started a thread on Bitcoinica's support site three hours ago with no response.
http://help.bitcoinica.com/discussions/questions/19-manual-approval
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November 29, 2011, 01:25:00 PM
 #5

Bitcoinica seems to be making changes to the production site :O
I can't open my account menu, the exchange page doesn't "calculate", and a lot of things aren't working.

(BFL)^2 < 0
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November 29, 2011, 01:37:46 PM
 #6

Bitcoinica seems to be making changes to the production site :O
I can't open my account menu, the exchange page doesn't "calculate", and a lot of things aren't working.

Fixed now.

(BFL)^2 < 0
zhoutong
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November 29, 2011, 01:45:13 PM
 #7

New features:
- Better Deposits and Withdrawals (No more emails to request for manual withdrawals)
I'm currently waiting for four hours for a manual approval for a USD withdrawal via a MtGox code while the markets are moving quite a lot and I have no way of accessing my $ because I cannot operate with them neither on Bitcoinica nor on MtGox.


I also started a thread on Bitcoinica's support site three hours ago with no response.
http://help.bitcoinica.com/discussions/questions/19-manual-approval

Really sorry for the problem. I'm traveling at the moment and I don't have stable Internet connections in China. Your withdrawal request was received when we run out of limits at Mt. Gox. I will try to get your withdrawal request approved.

Founder of NameTerrific (https://www.nameterrific.com/). Co-founder of CoinJar (https://coinjar.io/)

Donations for my future Bitcoin projects: 19Uk3tiD5XkBcmHyQYhJxp9QHoub7RosVb
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November 29, 2011, 01:59:04 PM
 #8

I imagine your backlog must be huge!

(BFL)^2 < 0
zhoutong
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November 29, 2011, 02:10:38 PM
 #9

I imagine your backlog must be huge!

Well, you're right. There are a lot of pending withdrawal requests and I can't access the database, LOL.

Luckily the new system is perfectly stable and we don't have any data errors or scaling issues.

I'm busy replying customers' emails right now. :-D

Founder of NameTerrific (https://www.nameterrific.com/). Co-founder of CoinJar (https://coinjar.io/)

Donations for my future Bitcoin projects: 19Uk3tiD5XkBcmHyQYhJxp9QHoub7RosVb
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November 29, 2011, 02:23:53 PM
 #10

I imagine your backlog must be huge!

Well, you're right. There are a lot of pending withdrawal requests and I can't access the database, LOL.

Luckily the new system is perfectly stable and we don't have any data errors or scaling issues.

I'm busy replying customers' emails right now. :-D

Have you even tried to convince mtgox to lift their ridiculous limits?  Surely they can make an exception...

(BFL)^2 < 0
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November 29, 2011, 03:02:13 PM
 #11

Your withdrawal request was received when we run out of limits at Mt. Gox.
MtGox limits you in how much money you can transfer TO them?
So I can assume this is not a one-time-only hold-up and it is likely to happen again?
I'm glad you are trying to solve this issue, but it's been 6 hours now and I still cannot access my assets on your platform.
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November 29, 2011, 04:21:05 PM
 #12

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

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November 29, 2011, 04:25:40 PM
 #13

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

You don't have to cancel it. If there's no sufficient margin the order is discarded.

This is how most real-world trading platforms handle it.

Founder of NameTerrific (https://www.nameterrific.com/). Co-founder of CoinJar (https://coinjar.io/)

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November 29, 2011, 04:32:30 PM
 #14

Looks great Zhou!
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November 29, 2011, 04:52:01 PM
 #15

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

You don't have to cancel it. If there's no sufficient margin the order is discarded.

This is how most real-world trading platforms handle it.

So if I were to deposit a couple of bitcoins and a few dollars right now, neither of those orders would become active?

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zhoutong
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November 29, 2011, 04:55:24 PM
 #16

I haven't funded my account (on purpose), but I created two orders on it:  one to buy 1BTC, and one to sell 1BTC.  I can't cancel the orders via the UI (they're stuck in "insufficient margin"), and I can't seem to even be able to cancel them via API (though the last time I tried that, it was BEFORE this new version).

You don't have to cancel it. If there's no sufficient margin the order is discarded.

This is how most real-world trading platforms handle it.

So if I were to deposit a couple of bitcoins and a few dollars right now, neither of those orders would become active?

They won't be active again.

The main screen will show all active orders. Other than that won't be executed.

Founder of NameTerrific (https://www.nameterrific.com/). Co-founder of CoinJar (https://coinjar.io/)

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November 29, 2011, 06:14:01 PM
 #17

Your withdrawal request was received when we run out of limits at Mt. Gox.
MtGox limits you in how much money you can transfer TO them?
So I can assume this is not a one-time-only hold-up and it is likely to happen again?
I'm glad you are trying to solve this issue, but it's been 6 hours now and I still cannot access my assets on your platform.

It's been 9 hours and I'm starting to lose my patience, because during that time the price was fluctuating quite a bit (2.65 - 2.98). I'm losing money here guys, can you please do something about it? Can't you cancel the withdrawal request so I can trade at least on Bitcoinica?
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November 29, 2011, 06:28:18 PM
 #18

Minor thing, but the chart should keep your preferences saved so that you don't have to set it to log scale or turn off the indicators EVERY time you look at it.

I emailed you this one, but figure I'll post it here anyways since you are offering rewards. You can circumvent the high maintenance on the higher leverage by simply making your trades at a 10:1 leverage and then changing back down to 1:1 to reduce your maintenance amount. You can also exceed 10:1 leverage by taking a 10:1 position, then switching back to 1:1 and withdrawing everything down to the margin amount giving you a potential leverage of something like 200:1 with a 99% margin if we don't account for the spread.

17CRiJeKA58Ac6GipJNQWt4yE1V3oXrsy

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November 29, 2011, 06:33:11 PM
 #19

I love it!

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November 29, 2011, 06:40:59 PM
 #20

Zhou, the site looks great. The Active Orders are a huge improvement. However, the refreshing reorders by last Update. So, if I sort by Price, then seconds later, it's scrambled again. My sort preference should not be reset by each AJAX refresh. Furthermore, if I do sort by Update, the ordering tends to look random because (I presume) the order types are threaded and batched asynchronously; and because 'static' orders (all but trailing stops) have a new update date, even if their state hasn't actually changed. Cheers!

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November 29, 2011, 06:43:06 PM
 #21

Your withdrawal request was received when we run out of limits at Mt. Gox.
MtGox limits you in how much money you can transfer TO them?
So I can assume this is not a one-time-only hold-up and it is likely to happen again?
I'm glad you are trying to solve this issue, but it's been 6 hours now and I still cannot access my assets on your platform.

It's been 9 hours and I'm starting to lose my patience, because during that time the price was fluctuating quite a bit (2.65 - 2.98). I'm losing money here guys, can you please do something about it? Can't you cancel the withdrawal request so I can trade at least on Bitcoinica?

I agree, the "pending manual approval" is terrible. If I can't move my money, at least let me keep it. Now it is basically trapped, the worst of both worlds, and it means I have to keep checking in to see if a redeem code is available.

I've got an account leveraged way over 10:1 now and I missed the chance to use that money to buy at the price I wanted and I now I also can't get the money back into my account. If I get liquidated because of this pending approval issue I will be super pissed.

Most of my movements are between various Bitcoinica accounts. How about an internal system of transfer?

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DECENTRALISED AUTONOMOUS UNIVERSES

  HOME PAGE                                                                  WHITE PAPER 
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November 29, 2011, 07:25:46 PM
 #22

Here is another small issue. If you have a negative tradable balance, you can't "quick pick" against your current position. It will tell you that you have insufficient funds even though you are just erasing a position that you already have. Luckily you can still type in a value.

14mv8A7RVtG3dDCgrJAYDAw96BVaFHXCar

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phantomcircuit
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November 29, 2011, 09:25:07 PM
 #23

nvm
ineededausername
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November 29, 2011, 09:38:06 PM
 #24

Your withdrawal request was received when we run out of limits at Mt. Gox.
MtGox limits you in how much money you can transfer TO them?
So I can assume this is not a one-time-only hold-up and it is likely to happen again?
I'm glad you are trying to solve this issue, but it's been 6 hours now and I still cannot access my assets on your platform.

It's been 9 hours and I'm starting to lose my patience, because during that time the price was fluctuating quite a bit (2.65 - 2.98). I'm losing money here guys, can you please do something about it? Can't you cancel the withdrawal request so I can trade at least on Bitcoinica?

I agree, the "pending manual approval" is terrible. If I can't move my money, at least let me keep it. Now it is basically trapped, the worst of both worlds, and it means I have to keep checking in to see if a redeem code is available.

I've got an account leveraged way over 10:1 now and I missed the chance to use that money to buy at the price I wanted and I now I also can't get the money back into my account. If I get liquidated because of this pending approval issue I will be super pissed.

Most of my movements are between various Bitcoinica accounts. How about an internal system of transfer?


About liquidation: Bitcoinica once caused a small loss for me due to not withdrawing quickly enough.  I opened a support ticket and zhoutong refunded it!  One thing you cannot criticize about Bitcoinica is their customer service.   Smiley

edit: You got leverage OVER 10:1?  How high!?

(BFL)^2 < 0
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November 29, 2011, 09:49:11 PM
 #25

I was just using the loophole I mentioned in the first page. I leveraged a small amount of money at 10:1 ( about $10) buying at 2.7. Then I switched the account over to 1:1 and withdrew about half of it to go into another account to leverage at 10:1 again. Except it got frozen when I withdrew it and that money is still frozen now. Luckily the first position paid off before it went to liquidation world.

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November 29, 2011, 09:56:20 PM
 #26

I've been using Bitcoinica for a month now and I should know this by now, and I'm going to sound like an idiot asking it, but what is the difference between holding USD or holding BTC in the "Currency Account"?  Looking for an in depth answer on that if possible.
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November 29, 2011, 10:02:02 PM
 #27

I was just using the loophole I mentioned in the first page. I leveraged a small amount of money at 10:1 ( about $10) buying at 2.7. Then I switched the account over to 1:1 and withdrew about half of it to go into another account to leverage at 10:1 again. Except it got frozen when I withdrew it and that money is still frozen now. Luckily the first position paid off before it went to liquidation world.

But why on earth would you leverage to 200:1 on BITCOIN of all things?! crazy Grin

(BFL)^2 < 0
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November 29, 2011, 10:04:40 PM
 #28

I've been using Bitcoinica for a month now and I should know this by now, and I'm going to sound like an idiot asking it, but what is the difference between holding USD or holding BTC in the "Currency Account"?  Looking for an in depth answer on that if possible.

BTC will just be converted into margin balance at the current exchange rate. What this means is that if you have Bitcoin your margin balance will change with price. I have learned from experience that you can even have a negative net value if the price drops and the bitcoin in your currency account doesn't cover a negative dollar amount caused by trading losses.

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November 29, 2011, 10:06:17 PM
 #29

I was just using the loophole I mentioned in the first page. I leveraged a small amount of money at 10:1 ( about $10) buying at 2.7. Then I switched the account over to 1:1 and withdrew about half of it to go into another account to leverage at 10:1 again. Except it got frozen when I withdrew it and that money is still frozen now. Luckily the first position paid off before it went to liquidation world.

But why on earth would you leverage to 200:1 on BITCOIN of all things?! crazy Grin

200:1 is not actually possible, but you can get some pretty high amounts. How else are you going to turn $1 into $10 in less than a day or lose it in less than a minute? Actually there are a lot of ways to lose a dollar faster than that even.

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November 29, 2011, 10:14:30 PM
 #30

Bug report - The little grey question marks next to "Net Value" and "Maintenance" work fine if you mouseover, but if you click them the pop-up notification will not go away no matter where you click after.  Have to refresh page to get it to go away.  Hides the values underneath.
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November 29, 2011, 10:20:25 PM
 #31

Bug report - The little grey arrows next to "Net Value" and "Maintenance" work fine if you mouseover, but if you click them the pop-up notification will not go away no matter where you click after.  Have to refresh page to get it to go away.  Hides the values underneath.

That might be a browser specific thing. What are you using? They work fine for me.

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phorensic
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November 29, 2011, 10:22:51 PM
 #32

Chrome 16
Mushoz
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Bitbuy


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November 30, 2011, 06:35:54 PM
 #33

Zhoutong, I have a question. Do you have any plans for added security by either offering two-way SMS authentication or Yubikeys? I'm interested in depositing some more, but I'm reluctant to do so with all these horror stories of hacking incidents. I do have strong passwords via KeePass, but thankfully my MtGox yubikey has already saved me against a phishing attack once...

www.bitbuy.nl - Koop eenvoudig, snel en goedkoop bitcoins bij Bitbuy!
piotr_n
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aka tonikt


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November 30, 2011, 08:48:42 PM
 #34

I agree, some more security would be nice.

If anyone breaks into my account, by guessing the password or whatever, he can just steal it all.

Check out gocoin - my original project of full bitcoin node & cold wallet written in Go.
PGP fingerprint: AB9E A551 E262 A87A 13BB  9059 1BE7 B545 CDF3 FD0E
chunglam
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December 08, 2011, 01:37:42 AM
 #35

Zhoutong, I found a bug in your new USD/BTC exchange system. It is very easy to duplicate, just input amount of USD that is approximate to 50 BTC and use the Calculate button to check how many BTCs you can get back. For example, the current Guaranteed Exchange Rate is
V <= 50           -> 0.3315
50 < V <= 500  ->  0.3215
500 < V <= 5000 -> 0.305

You input US$ 149, you will get BTC 49.79382575
You input US$ 150, you will get BTC 48.62417213

More USD, less BTC?
jjiimm_64
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December 08, 2011, 07:15:15 AM
 #36


any chance on getting other currency pairs at the exchange.  specifically alt coins?   bitcoin-litecoin bitcoin-namecoin ?

1jimbitm6hAKTjKX4qurCNQubbnk2YsFw
smickles
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December 08, 2011, 08:43:33 PM
 #37


any chance on getting other currency pairs at the exchange.  specifically alt coins?   bitcoin-litecoin bitcoin-namecoin ?
I second this.

netrin
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December 08, 2011, 10:13:55 PM
 #38

I negative this.

Greenlandic tupilak. Hand carved, traditional cursed bone figures. Sorry, polar bear, walrus and human remains not available for export.
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