If fees become higher is because the people are paying more for their transactions, anyone wants to skip the 170,000 unconfirmed transactions, and the right way is by paying high fees.
The problem right now is we have more transactions than the ones that the network can handle. And that's a real problem because some people like me had to wait 4 days for a confirmation, that isn't cool at all. Even if we pay small fees is a big amount of money for a single transaction.
Of course. But the network congestion will only make matters worse in the long run. If fees continue to rise over time, Bitcoin may end up being used solely by whales and the wealthy, while the "little guy" is left out of the system. SegWit may have helped a bit with fee costs, but it's not a definite solution for long-term scalability. As long as Bitcoin remains popular, we're going to have to deal with high fees for each transaction we perform on the Blockchain. Transactions with low fees are getting confirmed in a week, making it quite troublesome for people looking to settle payments in the least time possible. After all, not everyone is willing to wait a long time for the transaction to get at least 1 confirmation on the network.
Nonetheless, I believe the "Taproot" upgrade will benefit Bitcoin in the long run if it gets approved this summer. It aims to improve scalability and privacy, making Bitcoin a better cryptocurrency for all. While fees could decline as a result of the upgrade, it's still not enough for scaling Bitcoin to millions of users worldwide. The Lightning Network helps but not everyone accepts it as payment method (due to its steep learning curve, and experimental nature). In the meantime, we can use alternative cryptocurrencies like Bitcoin Cash and Litecoin which are faster and cheaper than Bitcoin. As long as fees remain high, Bitcoin will only work as a store of value instead of digital cash for truly "peer-to-peer" payments worldwide. Just my thoughts