Update July 16, 2021, 08:49 AM
I received a refund from "whalemixer1"

What happened (before July 16, before the refund):
In short:
I used the website whalemixer.com, filled in 3 Output adresses and the percentage for each adress for output, then I clicked on Start Mixing.
Then it showed me the following (strongly censored):

Then I sent the coins to the given adress.
There was no letter of guarantee that is standard for mixers from what my experience is. Thats why I just copy&pasted the given information (above) to a textfile on my computer.
After that I closed the page and shutted down my computer, because as I know and as it was said in the text above mixing works fully automated.
After nearly 12 hours as I checked my outputadresses and I saw that I didnt received my coins.
Then I wanted to check the mixing status, typed in whale code and whale pass and it said that nothing was found.
I went to the topic and saw that another user had the same problem:
https://bitcointalk.org/index.php?topic=5314083.msg57432375#msg57432375
But this user clearified that it was a bug and he received his coins (somehow he didn't say what kind of bug that was).

I sent an email through the contact form that is given on the website with no response.
I even wasn't able to sent PMs to the user "whalemixer1".

In the topic "whalemixer1" posted that I manually deleted the logs.
But that was the first time I read that this is even possible.
I didn't deleted anything.

Then "whalemixer1" said that I should write him an email with the exact amount I sent and also the transaction ID and after match he will refund to the adress where the coins came from.
I wrote him the email with the information that he wanted.
Then he responded in the thread and confirmed that the amount was claimed and that the amount matches.
He said he will refund and then that he did refunded.

But I didn't received any refund and I asked again through email to send me the transaction ID where I can see to which adress he refunded.
He said that he wasn't able to respond to my email because my email adress doesn't support pgp.
I created a protonmail adress and wrote him at first here a PM ("newbie cannot write/receive from newbie" disabled from both sides and after that I was able to write him a PM).
On the website I wrote an email again with my freshly created proton email adress. No response until now.

I wrote LoyceV an PM to confirm and check my problem. He answered this:
https://bitcointalk.org/index.php?topic=5314083.msg57461525#msg57461525

The thing is that the amount and received coins were confirmed from "whalemixer1" so that he made the refund that I never received.

I just want my coins back and keep away from this mixer in future.
Also I want the transaction ID where the mentioned refund was made to.

[/color][/b]

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3104681

Reference Link: https://bitcointalk.org/index.php?topic=5314083.0
Amount Scammed: 0.070btc (Update 16, 2021, 08:49 AM
I received a refund from "whalemixer1")
Payment Method: BTC
Proof of Payment: I will sent everything uncensored to a moderator who looks at this report
PM/Chat Logs: See thread from post: https://bitcointalk.org/index.php?topic=5314083.msg57432375#msg57432375
Additional Notes: I will sent everything uncensored to a moderator who looks at this report

Can you create a type 1 "Newbie warning" Flag against them? I will support such a Flag for these reasons:


Allow me to quote mocacinno's post. It sums up what's wrong with the site:

I don't expect a Mod to get involved. Besides, there's no point: WhaleMixer made sure you can't have hard evidence.

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This post is my Reference link for the negative feedback I left whalemixer1:

I can confirm that I received the full refund just around 10 minutes ago. Thank you.

But one or two things I have to say.
The Letter of Guarantee on other mixers I was always able to download before the mixing and also on another mixer right after the mixing (and also before).
I never saw before that one could delete logs manually. I think it is enough to just clear that logs will be deleted automated if the mixing progress was successfull.

One more very important "Bug":
If you type in the wallet adress on the mixing page with percentage and click on start mixing an new window/tab will open where you will see where to send the coins to (and where it will be send after the mixing and so on) and also WhalePass and WhaleCode.
So far so good.
But if you click on refresh on that page, the adress where to send the coins to and also whale pass and whale code will change.
This shouldn't happen ever! Because if you don't realize that you will send the coins to an adress which doesn't stand in combination with the filled form right before clicking on "start mixing", the coins will get lost if you refresh and send, because the automated system won't know what to to with the received coins.
Correct me if I'm wrong with that.
Or if the page lags, has temporary server problems (on your side) or the internet connection (on one or the other side) is lost and you have no choice except to refresh the page to show up again then the data (mixer receiver adress, WhalePass, WhaleCode) will also change.
I see this as a big problem.

And also an option to download the letter of guarantee right after clicking on "Start Mixing" would save you alot of trouble.

Again just to clearify things:
I NEVER deleted any logs

Yes I did, but from the same wallet.

Please be careful not use this mixer my money not come, support is not responding

20 hours have passed but no coins have been received
I hope that they will solve this situation, but for now I advise you to refrain from using

This is my mistake, I checked the mixer list page and didn't read the topics
The fact is that I checked how they work with Monero, this is the only mixer that can do it.
More than two days have passed, I hope that the administrator of this service will come, but I doubt it

whalemixer1 haven't been active for more than 4 days (before you posted this). I hope they will resolve your issue as they did with op when they log in.
In the meantime, I suggest you create your own scam accusation thread and provide enough evidences to support your claims.

This honestly doesn't make any sense. The letter of guarantee is nothing else but a signed message. It can be a .txt file. In any case, you have to provide it and let the customer decide whether he wants to download it or not.

We been away due to covid infection,

Actually there was no issue from our side balance, we have balanced our accounting sheets
please PM and explain the nature of your concern