OP registered, posted this thread on the same day, and never came back up until now.
That should tell you how these guys do business.
Even after being called out some user here, their official channels still has no changes, still blank.
Do not bother acquiring their services or you might end up with zero support or worse, lose your money and get nothing.
That's a red flag or they are short staffed that they can't have people to man the account to represent their business here and there's no in between. Hopefully they disprove your claim and make amends and make things right but given that OP hasn't replied since, I assume that it's a red flag.
