this is exactly why ask how they are able to do this in my previous comments, yet no response had given by there representative so far. Because in this era that we are now, trust is hard to earn since scammers are everywhere, so it will make no sense whereby someone will give out his or her wallet informations with big stash all in the name of trying to recover his or her lost crypto and get scammed along the line, because when you lost something and when someone scam you is different, and pains are also different too, normally it will pain you when you lost your crypto, but it will pain you the more when you get scammed by someone else. I believe you understand the angle am coming from.
Naturally, it's easier to lose something than to have it stolen from you, and no one wants to be a victim of scammers, especially when the asset being stolen is crypto, imagine spending over 10 years investing in bitcoin only to have your entire stash stolen from you by scammers over something that could have been avoided, but can this particular situation be avoided though?? You are about to lose your wallet and you find out that there is a company that can recover your password for you, it will be near impossible for any one to let this opportunity pass, and opportunity to recover the assets and because of this slot of people will actually fall victim to scammers.
The reviews from customers gives a certain amount of trust value, but it would be better if the OP or any other keychainX representative some of the concepts on how the company works.
