Transaction says received but I did not receive it please help

[johnt22]

Hello, someone sent my friend approx $50 in Bitcoin. the block shows confirmed but it was not received in the wallet. Any thoughts on why?
The address is 32c2vwzKfAkYHyRqwDcKuoYeCyq2iRuhUf

[1715511057]

1715511057

[OmegaStarScream]

https://www.blockchain.com/btc/address/32c2vwzKfAkYHyRqwDcKuoYeCyq2iRuhUf

As you can see on the link above, the address final balance is 0$. The address did receive 56$ on the 7th of October but sent it elsewhere shortly after.

Which wallet or exchange are you using to store your funds?

EDIT: It appears that the address belongs to an exchange: https://www.walletexplorer.com/wallet/00000014ea8b260f?from_address=32c2vwzKfAkYHyRqwDcKuoYeCyq2iRuhUf

[mk4]

Based on the blockchain, your wallet received 0.00092949 BTC in 2021-10-07 18:28, and 12 minutes later, the same 0.00092949 BTC was sent out. If you're not the one who sent out the money, your wallet might be compromised.

[johnt22]

I will find out which wallet or exchange she is using. You mentioned it was received but then sent out. Which address was it sent to? Was it sent to an address that is on an exchange?

[hosseinimr93]

I will find out which wallet or exchange she is using.

As stated by OmegaStarScream, the address in question belongs to an exchange.

Which address was it sent to? Was it sent to an address that is on an exchange?

The outgoing transaction isn't something unusual.
Exchanges usually send users deposits to their own wallet to use them for making withdrawals. That's normal.


The only thing you can do now is to contact the exchange support.

[johnt22]

thank you. She is contacting the exchange now.

[BitMaxz]

How did you get this address: 32c2vwzKfAkYHyRqwDcKuoYeCyq2iRuhUf
Is this what your friend said that it was from that address or wallet from exchange?

Do you know what should address you want to receive it?

Is your friend is your real-life friend or just called it a friend and you both have a deal?
I just want to know exactly if this is not from your wallet. If it's from a stranger that you just calling her a friend then there is a big possibility that you are dealing with a scammer.
Or else better give us more information if it was accidentally sent to another address or the address where it was sent is yours?

[bL4nkcode]

It would be better if you tell us what exchange/wallet did your friend used. There might be lot of reasons why it happened, e.i. syncing error, bug on exchange/wallet side. If the wallet/exchange/service used is legit/non-scammer then probably it can be resolved and the opposite if it's a non-legit wallet/exchange.

[BlackHatCoiner]

Hey OP, when did that happen? This month bitcoin went from 30k-ish to 60k-ish. It's kinda hard to understand which is the transaction your friend did. Did you friend receive those coins and then lost them instantly? Is it surely from an exchange? Provide some more stuff.

It appears that the address belongs to an exchange

It seems weird. Usually, addresses aren't reused especially from exchanges. It looks rather a compromised address in which you deposit funds and it “pulls” them right after you do it.

[hosseinimr93]

Is it surely from an exchange?

In my opinion, the address definitely belongs to an exchange.
Just look at this transaction. The address in question has been co-spent along with 589 other addresses and according to WalletExplorer, the address belongs to a wallet including over 28 million addresses.

A personal wallet can't have that big number of used addresses.

[BlackHatCoiner]

A personal wallet can't have that big number of addresses.

Agreed, but why would they reuse their client's address? I mean, I can't think of one reason you should do that other than exposing your clients willingly. (Which makes no sense)

[hosseinimr93]

Agreed, but why would they reuse their client's address? I mean, I can't think of one reason you should do that other than exposing your clients willingly. (Which makes no sense)

That's what almost all exchanges do. Usually, exchanges don't care about users privacy and people have to reuse their deposit addresses.
According to blockchain, OP has made 7 deposits. So, the address has been used 14 times. 7 times for deposits and 7 times for moving the fund to the exchange wallet (consolidating deposits).

[stadus]

Do you have control of that wallet that owns the address? It doesn't look like a personal wallet of yours, as the poster above stated, it looks like an exchange wallet or maybe a gambling site wallet IMO. The transaction was processed and receive at the specific address you mentioned, but if you don't have access to that wallet then you'll not be able to receive it, and it's already been withdrawn.