🦉 Owl.games 🦉 Web 3.0 Crypto Casino & Sportsbook - BTC-Metamask-Walletconnect

[BazMF]

I have the same issue as cryptostuneris.

I was playing the dice game and won about $40,000. I couldn’t believe it and I was elated as I’ve never won that type of money before. I was so happy as that much money is life changing for me. I was able to make one withdrawal of $10,000 (their daily max) before i got suspended for “suspicious activities” and now I’m unable to log in.

I reached out to support and they flagged my account so I needed to kyc. It has been over 2 weeks since I submit my kyc and still no luck.

I have been contacting support via intercom and they read my messages but haven’t responded since they told me that they are waiting for the game provider to review my bets.

I don’t have anything against owl.games for doing their due diligence to ensure nobody is abusing their system but i would really like to get this resolved because I could really use the winnings for an important unexpected emergency and I am hopeful owl.games will see this so I can finally be able to withdraw money that I legitimately won.

Please provide proof e.g screenshot of your conversation with the support so that we can validate here if you really have an active case or just trying to ride the recent drama just attack the Owl reputation. You are experiencing this same problem for over 2 weeks and you just came up right after the recent drama solved? It’s odd af to be honest.

It’s odd too that multiple of new user on Owl experiencing tremendous luck and Owl is doing same pattern on handling this case. I’m starting to think that there’s something wrong on Owl already. It’s either that there security has a lot security failure or they just don’t have intention paying big on new user that display a peculiar luck playing on the casino.

@owlgame can you clarify what’s really happening?

Is the account related to the previous case? I’m holding a significant amount of Owl token in case somehow will wonder why I’m always concerned on issue like this here.

I just discovered this thread because I have been waiting patiently for the KYC to be approved. I am Lebanese/American and have dual citizenship and I provided them with my Lebanese Identification card since I live there 7 months out of the year. I figured it was taking them a while to verify given Lebanon being such a small country and I assume not that many Lebanese people submit documentation.

The fact that I saw this thread gave me hope that there was a chance I’d be able to resolve this whole debacle but apparently I’m being accused of submitting “fake” legitimate documents. I look forward to proving owl.games wrong so people can see what they are doing to people who deserve their winnings. Funny they happily keep the money when people lose with no questions asked but when you win suddenly there’s a problem. It’s shady and they need to be exposed for it.

I am on my mobile phone because I do not own a computer so I’m trying to figure out how to upload screenshots.

If you want to post your doc here it's your choice. We can't do it even we suspect it's fake or at least invalid.

Please also explain the multiple locations' VPN you have used and the several accounts you held with us.

Hint: Several of them has multiple bet histories and please note to be able to talk to owl.games support via our website, you do not need to own an account or to be logged in to do that.

When I had to submit a KYC, the only screen that comes up on my mobile device when using metamask is the box saying I need to KYC. I couldn’t even log out of my account if I wanted to. Therefore, I had to open a private window in safari and connect using wallet connect on a different wallet, hence the different account. I also tried to connect using telegram because I wanted to see if that would allow me to log into my original account.

Please take a step back from being the boss and try to put yourself in a consumers position. I barely used your casino and wasn’t aware that I didn’t need an account to initially contact you on intercom and I didn’t know that if i connected via telegram and via phantom wallet a new account would be created.

And I already spoke to your team members explaining my vpn that is installed via configuration profile. It has an on demand connect feature and picks a random server to connect to every time my phone starts up. I cannot remove this and when I explained this in the email you replied with allowing me the opportunity to KYC.

The only other account I had with bets on it was actually unintentional. I had my old wallet open and didnt realize that and I actually thought you passed my KYC at first only to realize that wasn’t the case.

Imagine you have the best day of your life making over $45,000 only to have it taken away from you. I have refreshed the window nearly 5 times an hour waiting for you to pass my KYC. The last thing i expected was for you to call them fake considering I literally had to travel to my mothers house just to obtain the physical copy of my ID so there wouldn’t be any issues with verification. Had I known this was going to be the issue I would have just submit my American passport.

Here is an album i just uploaded of what i was able to document.

https://imgur.com/a/6Tb3jvP

Notice in the email you guys started out by saying there were suspicious bets and needed to be investigated. Now suddenly it’s fake id’s and vpn. Basically any excuse not to pay a person their winnings however you gladly let people loose with a VPN. This just doesn’t look good for you guys.

If anyone would like to verify my ID privately I’d love to send it along with a selfie of my holding it because this needs to end and people who deserve their money need to be paid.

[1714043496]

1714043496

[1714043496]

1714043496

[BazMF]

I have the same issue as cryptostuneris.

I was playing the dice game and won about $40,000. I couldn’t believe it and I was elated as I’ve never won that type of money before. I was so happy as that much money is life changing for me. I was able to make one withdrawal of $10,000 (their daily max) before i got suspended for “suspicious activities” and now I’m unable to log in.

I reached out to support and they flagged my account so I needed to kyc. It has been over 2 weeks since I submit my kyc and still no luck.

I have been contacting support via intercom and they read my messages but haven’t responded since they told me that they are waiting for the game provider to review my bets.

I don’t have anything against owl.games for doing their due diligence to ensure nobody is abusing their system but i would really like to get this resolved because I could really use the winnings for an important unexpected emergency and I am hopeful owl.games will see this so I can finally be able to withdraw money that I legitimately won.

Please provide proof e.g screenshot of your conversation with the support so that we can validate here if you really have an active case or just trying to ride the recent drama just attack the Owl reputation. You are experiencing this same problem for over 2 weeks and you just came up right after the recent drama solved? It’s odd af to be honest.

It’s odd too that multiple of new user on Owl experiencing tremendous luck and Owl is doing same pattern on handling this case. I’m starting to think that there’s something wrong on Owl already. It’s either that there security has a lot security failure or they just don’t have intention paying big on new user that display a peculiar luck playing on the casino.

@owlgame can you clarify what’s really happening?

Is the account related to the previous case? I’m holding a significant amount of Owl token in case somehow will wonder why I’m always concerned on issue like this here.

I just discovered this thread because I have been waiting patiently for the KYC to be approved. I am Lebanese/American and have dual citizenship and I provided them with my Lebanese Identification card since I live there 7 months out of the year. I figured it was taking them a while to verify given Lebanon being such a small country and I assume not that many Lebanese people submit documentation.

The fact that I saw this thread gave me hope that there was a chance I’d be able to resolve this whole debacle but apparently I’m being accused of submitting “fake” legitimate documents. I look forward to proving owl.games wrong so people can see what they are doing to people who deserve their winnings. Funny they happily keep the money when people lose with no questions asked but when you win suddenly there’s a problem. It’s shady and they need to be exposed for it.

I am on my mobile phone because I do not own a computer so I’m trying to figure out how to upload screenshots.

If you want to post your doc here it's your choice. We can't do it even we suspect it's fake or at least invalid.

Please also explain the multiple locations' VPN you have used and the several accounts you held with us.

Hint: Several of them has multiple bet histories and please note to be able to talk to owl.games support via our website, you do not need to own an account or to be logged in to do that.


ANOTHER HINT:

Our KYC system will track every doc you have submitted, and before that so-called illegible Lebanese doc was submitted, did you submit doc from another country but withdrawn it? Or you hold triple nationality now?

Nobody would publish their own ID in public. You are doing this because it's not yours.

You are free to open a scam thread or contact a lawer for your case.

And when you find out that it’s actually me and the documents I submitted are actually real, what will you do then? I told you I’ll doxx myself because as of right now you’re accusing me of fraud and I will happily go to court to prove my identity. I can even speak Arabic to anyone and show you a photo album of me in Lebanon. I don’t know what you’re talking about when you say third country but none of my documents are fake they are my real id’s.

[abel1337]

-snip

-snip

I just discovered this thread because I have been waiting patiently for the KYC to be approved. I am Lebanese/American and have dual citizenship and I provided them with my Lebanese Identification card since I live there 7 months out of the year. I figured it was taking them a while to verify given Lebanon being such a small country and I assume not that many Lebanese people submit documentation.

The fact that I saw this thread gave me hope that there was a chance I’d be able to resolve this whole debacle but apparently I’m being accused of submitting “fake” legitimate documents. I look forward to proving owl.games wrong so people can see what they are doing to people who deserve their winnings. Funny they happily keep the money when people lose with no questions asked but when you win suddenly there’s a problem. It’s shady and they need to be exposed for it.

I am on my mobile phone because I do not own a computer so I’m trying to figure out how to upload screenshots.

If you want to post your doc here it's your choice. We can't do it even we suspect it's fake or at least invalid.

Please also explain the multiple locations' VPN you have used and the several accounts you held with us.

Hint: Several of them has multiple bet histories and please note to be able to talk to owl.games support via our website, you do not need to own an account or to be logged in to do that.


ANOTHER HINT:

Our KYC system will track every doc you have submitted, and before that so-called illegible Lebanese doc was submitted, did you submit doc from another country but withdrawn it? Or you hold triple nationality now?

Nobody would publish their own ID in public. You are doing this because it's not yours.

You are free to open a scam thread or contact a lawer for your case.

And when you find out that it’s actually me and the documents I submitted are actually real, what will you do then? I told you I’ll doxx myself because as of right now you’re accusing me of fraud and I will happily go to court to prove my identity. I can even speak Arabic to anyone and show you a photo album of me in Lebanon. I don’t know what you’re talking about when you say third country but none of my documents are fake they are my real id’s.

It would be case closed and you have the right to claim what's yours. I don't know if you can file a case against owl.games if ever you are determined to bring this into legal ways and of course get compensation from the. I see that both parties, You and owl.games are pretty confident with both of your stand point. I would suggest to open a scam accusation thread against owl.games since you are pretty confident and let this forum judge the scenario. If you are not convinced with the outcome you can file a case against owl.games but of course it will cost money and hefty amount of time.

[LUCKMCFLY]

@cryptostuneris, are you required to play on other games before you can withdraw or you just became impatient on waiting. I’m already starting to believe that your profit is legit since they allow you to play it again on other games that has low max bet so that you will lose due to house edge.

Although I'm a holder of Owltoken I feel that OP deserves his rewards based on how he proved himself but unfortunately, he is tempted to play with his winnings after his account is unlocked and the report is not yet available, he falls to the old tactics of casinos to delay the withdrawal of winnings so the player will be tempted to play and eventually lose.

@owlgames, Please provide the full transparent report on his game log before you will close his case since we need to know if he really cheat or not because you should take some liability in case his game is really clear from cheat since he loss his money due to messing around on his account.

Its a long delay and they benefit from the delay this is unfortunate but the community still wants to see the report we cannot stop the complainant from taking action against Owlgame because he feels there is an injustice done to him.

Well, in all casinos, we are always tempted to play in any of the acquired situations, obviously there are people who, when they take time to withdraw, want to continue playing with the winnings, which is one of the tactics that people can never fall for or players who have funds there, in the case of any other person if they had not played they would not have lost their funds or their winnings, so we must understand that sometimes casinos have a way of making all of us play and feel at home, so Maybe that's an attraction that we sometimes notice, but it's a double-edged sword, I really don't know what I could say about that case.

[Wind_FURY]

I have done nothing wrong here and I will happily dox myself publicly to prove you are in the wrong.

It's just coincidence you bringing this problem after the recent problem has resolved, you created this account today and brought your problem. How did you know about this forum and just contact owl.games after Cryptostuneris's problem just solved yesterday? Too much coincidence IMO

I believe, that because some users play with large amounts of money in online casinos, it would be for the best for all of those users to be warned that using VPNs "might put them in more problemetic situations" when asked for their documents/I.D. Anyone who probably has played in casinos regularly, OR has tried day trading in different centralized exchanges, has always experienced KYC. More than 90% of them probably has not alarmed the casinos/exchanges, but why do some of them make a brand new account, and complain more loudly than usual in the forum?

[Piesel]

I have done nothing wrong here and I will happily dox myself publicly to prove you are in the wrong.

It's just coincidence you bringing this problem after the recent problem has resolved, you created this account today and brought your problem. How did you know about this forum and just contact owl.games after Cryptostuneris's problem just solved yesterday? Too much coincidence IMO

I believe, that because some users play with large amounts of money in online casinos, it would be for the best for all of those users to be warned that using VPNs "might put them in more problemetic situations" when asked for their documents/I.D. Anyone who probably has played in casinos regularly, OR has tried day trading in different centralized exchanges, has always experienced KYC. More than 90% of them probably have not alarmed the casinos/exchanges, but why do some of them make a brand new account, and complain more loudly than usual in the forum?

I try as much as possible to avoid the use of VPNs on casinos even though the casino allows that, this is because, most complaints that come up regularly about account bans and closer all point to the use of VPNs and even if the casino allows the use of VPN to access a restricted casino, what happens when asked to provide official government documents for verification what will happen the.

This and many more are the reasons why we should discourage ourselves, from using VPNs at any point.

[OcTradism]

I believe, that because some users play with large amounts of money in online casinos, it would be for the best for all of those users to be warned that using VPNs "might put them in more problemetic situations" when asked for their documents/I.D. Anyone who probably has played in casinos regularly, OR has tried day trading in different centralized exchanges, has always experienced KYC. More than 90% of them probably has not alarmed the casinos/exchanges, but why do some of them make a brand new account, and complain more loudly than usual in the forum?

To avoid problematic situations, no gambler should try to use VPN if can access one casino normally and legitimately. VPN can bring problems to your account immediately or later, who knows what will happen later with your account?

The casino has all data of your account activities, log-in IP addresses, bet activities, bet pattern and a lot of things. If a gambler does know about VPN restrictions on many casinos, even if a casino is used by that gambler does not restrict VPN, honestly, that gambler should not try VPN.

Policies can be changed too and maybe when policies changed, that gambler is not aware about that which will cause problems.

[Saisher]

About their native token Owl token, I have a little bit of concern, this is the first time it happen there's a huge -39.9% drop on the market, I know that all altcoins are also suffering because of the market situation but it is one the biggest losers this week and there's a bit of uncertainty now on their token, the token used to perform well even when the top coins are slipping.
I hope it's not about the platform and its reputation and I'm still hoping that the token can recover.

[Strongkored]

About their native token Owl token, I have a little bit of concern, this is the first time it happen there's a huge -39.9% drop on the market, I know that all altcoins are also suffering because of the market situation but it is one the biggest losers this week and there's a bit of uncertainty now on their token, the token used to perform well even when the top coins are slipping.
I hope it's not about the platform and its reputation and I'm still hoping that the token can recover.

Maybe you should check on an exchange that trades owltoken if there is a big enough difference in the orderbook where the one who set the selling price is higher than the one who set the buy price and when someone wants to do an instant sell it will immediately follow the buy price so that a decrease of that size makes sense, as long as they continue to develop all their platforms both tokens and casino owl tokens can still recover.

[RILWAN]

I think owl token has outperformed itself on the exchange, one of the factors that harm the price of casino base tokens or other potential tokens is their market exposure, once they get listed on multiple exchanges their price dropped significantly and some t8me their price may never recover because of the impact on their volume.

[Fred111]

When will Owlgames bring back pvp poker?

[erep]

Maybe you should check on an exchange that trades owltoken if there is a big enough difference in the orderbook where the one who set the selling price is higher than the one who set the buy price and when someone wants to do an instant sell it will immediately follow the buy price so that a decrease of that size makes sense, as long as they continue to develop all their platforms both tokens and casino owl tokens can still recover.

Almost all altcoins have experienced high declines in the past few days, which has an impact on the price of owltoken but if the trading volume is low then it is possible that the difference in the orderbook is a problem for the price index due to instant sells from traders. Not all projects that are still being developed can be expected to recover, but if the owl token project includes a potential choice coin based on their respective assessments, expect high recovery when the market has increased.

[Ojima-ojo]

Maybe you should check on an exchange that trades owltoken if there is a big enough difference in the orderbook where the one who set the selling price is higher than the one who set the buy price and when someone wants to do an instant sell it will immediately follow the buy price so that a decrease of that size makes sense, as long as they continue to develop all their platforms both tokens and casino owl tokens can still recover.

Almost all altcoins have experienced high declines in the past few days, which has an impact on the price of owltoken but if the trading volume is low then it is possible that the difference in the orderbook is a problem for the price index due to instant sells from traders. Not all projects that are still being developed can be expected to recover, but if the owl token project includes a potential choice coin based on their respective assessments, expect high recovery when the market has increased.

The present market condition has hard a devastatingly negative effect on the altcoin market and Owl token is one of the altcoins that have been worst hit by this bad market condition, I have read some good reviews about owl token and how the market of the native token was highly stable and volatile to have earned it holders some good profits.

I believe in the nearest future, the token will have a traction that will help its market price to recover and gain stability again unlike the present condition where the token has no trading volume.

[sujonali1819]

When will Owlgames bring back pvp poker?

Did you visit owlgames recently? the PVP poker is still there if you notice the landing page correctly.

[Wind_FURY]

I believe, that because some users play with large amounts of money in online casinos, it would be for the best for all of those users to be warned that using VPNs "might put them in more problemetic situations" when asked for their documents/I.D. Anyone who probably has played in casinos regularly, OR has tried day trading in different centralized exchanges, has always experienced KYC. More than 90% of them probably has not alarmed the casinos/exchanges, but why do some of them make a brand new account, and complain more loudly than usual in the forum?

To avoid problematic situations, no gambler should try to use VPN if can access one casino normally and legitimately. VPN can bring problems to your account immediately or later, who knows what will happen later with your account?

The casino has all data of your account activities, log-in IP addresses, bet activities, bet pattern and a lot of things. If a gambler does know about VPN restrictions on many casinos, even if a casino is used by that gambler does not restrict VPN, honestly, that gambler should not try VPN.

Policies can be changed too and maybe when policies changed, that gambler is not aware about that which will cause problems.

I was given the same advice by one of the casino whales who talks/chats/helps plebs regularly in BlackJack.Fun's chatbox. But another the advice he gave me is, if anyone truly need to use a VPN, he/she should use a location where the casino is licensed. If the casino is licensed in Malta, use a Maltese I.P.

He didn't give a reason why, but he told me online casinos don't like VPNs in general, but it's "probably safer" if we use an I.P. of where they're licensed.

When will Owlgames bring back pvp poker?

Did you visit owlgames recently? the PVP poker is still there if you notice the landing page correctly.

I believe he's reporting an error when he/she is going into the game. I have "403 You can't access page
that you're viewing for", with and without VPN.

[Coin_trader]

I believe, that because some users play with large amounts of money in online casinos, it would be for the best for all of those users to be warned that using VPNs "might put them in more problemetic situations" when asked for their documents/I.D. Anyone who probably has played in casinos regularly, OR has tried day trading in different centralized exchanges, has always experienced KYC. More than 90% of them probably has not alarmed the casinos/exchanges, but why do some of them make a brand new account, and complain more loudly than usual in the forum?

To avoid problematic situations, no gambler should try to use VPN if can access one casino normally and legitimately. VPN can bring problems to your account immediately or later, who knows what will happen later with your account?

The casino has all data of your account activities, log-in IP addresses, bet activities, bet pattern and a lot of things. If a gambler does know about VPN restrictions on many casinos, even if a casino is used by that gambler does not restrict VPN, honestly, that gambler should not try VPN.

Policies can be changed too and maybe when policies changed, that gambler is not aware about that which will cause problems.

I was given the same advice by one of the casino whales who talks/chats/helps plebs regularly in BlackJack.Fun's chatbox. But another the advice he gave me is, if anyone truly need to use a VPN, he/she should use a location where the casino is licensed. If the casino is licensed in Malta, use a Maltese I.P.

He didn't give a reason why, but he told me online casinos don't like VPNs in general, but it's "probably safer" if we use an I.P. of where they're licensed.

Don’t follow that advice bro because you are just compromising your account by violating the casino ToS since you are using VPN to dodge country restrictions for that certain game. As Oshondy said above, Your might be subjected to KYC or worst in case you win big and they found out that you are using VPN access restricted games in your country. Probably the whale that suggest you this method doesn’t experience inconvenience since he was a VIP but for pleb player that suddenly win huge amount will surely raise the casino alarm for security audit on your account.

Just leave the games that you can’t access using normal IP connection if you want safe gaming experience on any casino. I’m always tempted to play pragmatic games by using VPN since it was restricted in my country IP yet I’m still holding for the sake of my account safety.

[Ojima-ojo]

~snip~

Were you in the USA when you played at OwlGames? Have you used VPN to access the website? Based on the terms, OwlGames reserves the right to freeze your funds if you use VPN without taking permission from their support (terms 3.2). They also reserve the right to confiscate your funds if you provided fake documents to them (terms 3.2.7).

The issue I KYC have been something of great concern to players and one needs to have settled with the fact that even though the casino does not 100% request for kyc verification, there are still some cases that warrant the casino to request for them and VPN usage is a total flag off for casino and players are advised to either stay away from restricted casinos I stead of risking they account by using VPN.

But then we still have some casino that has lesser KYC law, and will just look away from VPN usage and big withdrawal does not demand KYC.

[Wind_FURY]

I believe, that because some users play with large amounts of money in online casinos, it would be for the best for all of those users to be warned that using VPNs "might put them in more problemetic situations" when asked for their documents/I.D. Anyone who probably has played in casinos regularly, OR has tried day trading in different centralized exchanges, has always experienced KYC. More than 90% of them probably has not alarmed the casinos/exchanges, but why do some of them make a brand new account, and complain more loudly than usual in the forum?

To avoid problematic situations, no gambler should try to use VPN if can access one casino normally and legitimately. VPN can bring problems to your account immediately or later, who knows what will happen later with your account?

The casino has all data of your account activities, log-in IP addresses, bet activities, bet pattern and a lot of things. If a gambler does know about VPN restrictions on many casinos, even if a casino is used by that gambler does not restrict VPN, honestly, that gambler should not try VPN.

Policies can be changed too and maybe when policies changed, that gambler is not aware about that which will cause problems.

I was given the same advice by one of the casino whales who talks/chats/helps plebs regularly in BlackJack.Fun's chatbox. But another the advice he gave me is, if anyone truly need to use a VPN, he/she should use a location where the casino is licensed. If the casino is licensed in Malta, use a Maltese I.P.

He didn't give a reason why, but he told me online casinos don't like VPNs in general, but it's "probably safer" if we use an I.P. of where they're licensed.

Don’t follow that advice bro because you are just compromising your account by violating the casino ToS since you are using VPN to dodge country restrictions for that certain game. As Oshondy said above, Your might be subjected to KYC or worst in case you win big and they found out that you are using VPN access restricted games in your country. Probably the whale that suggest you this method doesn’t experience inconvenience since he was a VIP but for pleb player that suddenly win huge amount will surely raise the casino alarm for security audit on your account.

Just leave the games that you can’t access using normal IP connection if you want safe gaming experience on any casino. I’m always tempted to play pragmatic games by using VPN since it was restricted in my country IP yet I’m still holding for the sake of my account safety.

I was not actually blocked by the game provider, which was Evolution, because I could still play First Person Craps, but in Live Craps, the live stream wouldn't play. If I use a VPN it would play. Although the issue was fixed maybe two weeks later when I complained about it directly in Evolution's support chatbox.

Plus I'm not worried about KYC. I'm a pleb-user that gambles with pleb-amount. The admins will probably pity me and say "Give him his satoshis". Hahaha.

[RILWAN]

Among other web 3 casinos owl games happen to be one of the most popular site and more relatable compared to other clubs who have no adequate plan draining, but the only aspect its does it works so he got good.
Round,

[Fred111]

When will Owlgames bring back pvp poker?

Did you visit owlgames recently? the PVP poker is still there if you notice the landing page correctly.

https://i.postimg.cc/N04xqWNx/image.png

Thanks, didnt see this!