Crypto.com has been one of the really successful exchanges in recent years, a Singapore-based exchange with 10 million users and almost three thousand employees. In recent years, they have really invested well in marketing and advertising, their marketing is really serious companies. That's why I believe in the honesty of this news, they stopped withdrawals to fix the problem, in fact, exchanges do this from time to time. They will re-enable withdrawals soon, no need to worry.
No Crypto.com is not famous and mainly use for its exchange but for its credit cards and custodial wallets. Many people hold their funds on their smartphone app wallet without knowing it is not a non-custodial wallet, so the amounts this company is holding is huge.