Stake scammed me $40,000 AVOID AT ALL COST

[coin-investor]

the screenshot I uploaded even the support said themselves I am not obligated to KYC

Between the two it's what the TOS that will be followed you are not obligated but Stakes reserves the right at any time to ask for KYC, the support can change their stance based on their interpretation, but there's nothing on the TOS that you are not obligated to do KYC and can withdraw your earnings, you may proceed and take the risk but it will come down on your decision now, you can suggest a deal or ask them to render a deal and hope that it's a deal that you can accept.

Stake reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User. Stake reserves the right to restrict the Service, payment or withdrawal until identity is sufficiently determined,

[Mahdirakib]

the screenshot I uploaded even the support said themselves I am not obligated to KYC

Have you read the full message of their support? It is true that you aren't obligated to complete the KYC verification. But they have also mentioned that the restrictions will stay active on your account and you won't be able to withdraw your funds if you don't go through the verification process.

[judeafante]

the screenshot I uploaded even the support said themselves I am not obligated to KYC

Have you read the full message of their support? It is true that you aren't obligated to complete the KYC verification. But they have also mentioned that the restrictions will stay active on your account and you won't be able to withdraw your funds if you don't go through the verification process.

No way to go but do a KYC you cannot hire someone to do a KYC for you because your issue has been exposed it's now settled that they are not trying to scam you but it's your action that caused you to lose your $40k you have to request the support to just refund you, you are now on their mercy if they will grant your request.
We have so many posts, discussions, and advice here of violating the rules and not taking into consideration the TOS and this is one costly mistake for not reading and understanding the rules.

[Scripture]

the screenshot I uploaded even the support said themselves I am not obligated to KYC

Have you read the full message of their support? It is true that you aren't obligated to complete the KYC verification. But they have also mentioned that the restrictions will stay active on your account and you won't be able to withdraw your funds if you don't go through the verification process.

No way to go but do a KYC you cannot hire someone to do a KYC for you because your issue has been exposed it's now settled that they are not trying to scam you but it's your action that caused you to lose your $40k you have to request the support to just refund you, you are now on their mercy if they will grant your request.
We have so many posts, discussions, and advice here of violating the rules and not taking into consideration the TOS and this is one costly mistake for not reading and understanding the rules.

That's a huge money and I'll do everything to recover it, I'm still wondering why they are still afraid to fill up KYC form considering that there's a huge money involve and many gamblers area really fine with the KYC as long as they are safe. Not reading the TOS can cost you a lot, to avoid this kind of problem better to ask first if KYC will be asked later on and if you are not ok with that, avoid depositing big money because restrictions will impose against you if ever.

[NotATether]

OP's predicament aside, it would be nice if casinos sent you an email stating that they have blocked your account for <whatever reason>, at the time the offence is discovered by the casino. So that the players do not deposit and play with more money after that.

[JeromeTash]

sorry im not sure why images are so blurry but I uploaded higher quality with a new URL just now

It's still the same URL in the OP.

Anyway, reading from your last screenshot shared in this thread. The support said: "You must know that this is not obligatory, and you can refuse this action, but restriction will stay active"

It's pretty clear what he said.

In other words;

It's not a must that you should verify.
You have two choices;

1. Choose to verify and get your account unlocked.
2. Choose not to verify and keep the account restricted.

[coin-investor]

sorry im not sure why images are so blurry but I uploaded higher quality with a new URL just now

It's still the same URL in the OP.

Anyway, reading from your last screenshot shared in this thread. The support said: "You must know that this is not obligatory, and you can refuse this action, but restriction will stay active"

It's pretty clear what he said.

In other words;

It's not a must that you should verify.
You have two choices;

1. Choose to verify and get your account unlocked.
2. Choose not to verify and keep the account restricted.

The first one is the only option if you want to have a chance to recover your winning very little chance but you have no other option the other option means you surrender your claim to that huge amount of money it's risky because they can establish that you are breaking the TOS
they can confiscate your winnings and disable your account unless you can attach a request or pleading and hope that luck is on your side.
the situation is very hard this is something that you don't want to be, you've won a very huge amount but you have broken the rules and cannot withdraw that amount, this is one situation that any gamblers don't want to be. 
 

[Saisher]

After reading comments here it's unfair to Stake to have a thread like this big caps and accusing them of stealing when the fact is it's OP's deed that leads to why he cannot withdraw his earnings, there are people who will disregard the rules and threaten to spread that they are scammers, I still believe in Stake reputation and I guess all the others here share my opinion, Stake did not have to answer the accusation, based on what he posted he is at fault here.

[homelesskid]

sorry im not sure why images are so blurry but I uploaded higher quality with a new URL just now

It's still the same URL in the OP.

Anyway, reading from your last screenshot shared in this thread. The support said: "You must know that this is not obligatory, and you can refuse this action, but restriction will stay active"

It's pretty clear what he said.

In other words;

It's not a must that you should verify.
You have two choices;

1. Choose to verify and get your account unlocked.
2. Choose not to verify and keep the account restricted.

try now, ill put the link here as well just in case

https://imgur.com/a/GftdX4K

[robelneo]

sorry im not sure why images are so blurry but I uploaded higher quality with a new URL just now

It's still the same URL in the OP.

Anyway, reading from your last screenshot shared in this thread. The support said: "You must know that this is not obligatory, and you can refuse this action, but restriction will stay active"

It's pretty clear what he said.

In other words;

It's not a must that you should verify.
You have two choices;

1. Choose to verify and get your account unlocked.
2. Choose not to verify and keep the account restricted.

try now, ill put the link here as well just in case

https://imgur.com/a/GftdX4K

This is the kind of situation that I don't want to be in, but I like to ask OP how do you want to see this end because everything is pointing for you to do KYC so things will be settled is it a no or a yes only you can answer this, even if a player doesn't have this amount, or any violation committed Stake can request KYC if they think there is an irregularity on your account, if I am in your shoes if I think I have no violation committed I'll just proceed with the KYC to prove that I'm clean, but if I'm hiding something I'll have second thought going for it.

[Pmalek]

This is the kind of situation that I don't want to be in, but I like to ask OP how do you want to see this end because everything is pointing for you to do KYC so things will be settled is it a no or a yes only you can answer this...

There is no need for KYC because OP has already admitted gambling from a restricted location. Therefore, he shouldn't be on Stake in the first place. He knows that fully well, that's why he used a VPN to bypass the restrictions.

His attempt of a defense is childish. Saying that other people do it as well is like complaining to the police why they arrested you for beating up and robbing your neighbor when people all around the world do it and get away with it. That doesn't mean it's legal. It just means they weren't caught, but you were.

The only question that needs to be answered is does Stake have the right to claim a player's entire deposit in case of a breech of the TOS? And if the player undergoes KYC and it is proven that he resides in a restricted country, can he still get his deposit back or not?

[Saisher]

The only question that needs to be answered is does Stake have the right to claim a player's entire deposit in case of a breech of the TOS? And if the player undergoes KYC and it is proven that he resides in a restricted country, can he still get his deposit back or not?

Based on the TOS it will be confiscated, if they allow getting back the deposit there's a possibility of abuse, it's clearly stated that it will be confiscated, maybe he can strike a deal or ask for forgiveness, there's nothing on OP's post that he will agree to undergo a KYC but he can try what I'm suggesting.

[Pmalek]

Based on the TOS it will be confiscated
...
it's clearly stated that it will be confiscated...

Can you point me to the part in their TOS where that is written. I took a quick look and found only this:

Without prejudice to any other rights, if a User breaches in whole or in part any provision contained herein, Stake reserves the right to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User and/or taking legal action against such User.

https://stake.com/policies/terms

At least based on this information it's not clear that money can be confiscated. However, by saying they can take any action they see fit, the confiscation of funds is also one possibility.
Did you find something else in their TOS?

[homelesskid]

sorry im not sure why images are so blurry but I uploaded higher quality with a new URL just now

It's still the same URL in the OP.

Anyway, reading from your last screenshot shared in this thread. The support said: "You must know that this is not obligatory, and you can refuse this action, but restriction will stay active"

It's pretty clear what he said.

In other words;

It's not a must that you should verify.
You have two choices;

1. Choose to verify and get your account unlocked.
2. Choose not to verify and keep the account restricted.

try now, ill put the link here as well just in case

https://imgur.com/a/GftdX4K

This is the kind of situation that I don't want to be in, but I like to ask OP how do you want to see this end because everything is pointing for you to do KYC so things will be settled is it a no or a yes only you can answer this, even if a player doesn't have this amount, or any violation committed Stake can request KYC if they think there is an irregularity on your account, if I am in your shoes if I think I have no violation committed I'll just proceed with the KYC to prove that I'm clean, but if I'm hiding something I'll have second thought going for it.

id want at least my initial deposit back, crypto is suppose to be anonymous but i am being forced. If in the end they hold even my initial id have no choice but to go back to my country where it is legal and get the necessary documents since I am currently working at another country. I'd prefer not to kyc just the fact that I was a victim of a data leak and am afraid that it can happen again. It would also be a hassle to ditch my work ethics just to go back to my country where it will also take time to get the necessary documents needed

[homelesskid]

The only question that needs to be answered is does Stake have the right to claim a player's entire deposit in case of a breech of the TOS? And if the player undergoes KYC and it is proven that he resides in a restricted country, can he still get his deposit back or not?

Based on the TOS it will be confiscated, if they allow getting back the deposit there's a possibility of abuse, it's clearly stated that it will be confiscated, maybe he can strike a deal or ask for forgiveness, there's nothing on OP's post that he will agree to undergo a KYC but he can try what I'm suggesting.

 if im understanding their TOS correctly it says amount credited will be frozen as in earnings not deposit

[JeromeTash]

id want at least my initial deposit back, crypto is suppose to be anonymous but i am being forced. If in the end they hold even my initial id have no choice but to go back to my country where it is legal and get the necessary documents since I am currently working at another country. I'd prefer not to kyc just the fact that I was a victim of a data leak and am afraid that it can happen again. It would also be a hassle to ditch my work ethics just to go back to my country where it will also take time to get the necessary documents needed

Have you reached out to Stunna as I suggested earlier on?

He might provide you with more details.

Though from the look of things, you admit to either gambling from a restricted country or using a VPN of which they now need you verify.

You can't talk about anonymity when using such centralized services. As soon as you sign up for one and make a deposit, there goes your anonymity. Always have that at the back of your mind.

[Saisher]

Based on the TOS it will be confiscated
...
it's clearly stated that it will be confiscated...

Can you point me to the part in their TOS where that is written. I took a quick look and found only this:

Without prejudice to any other rights, if a User breaches in whole or in part any provision contained herein, Stake reserves the right to take such action as it sees fit, including terminating this Agreement or any other agreement in place with the User and/or taking legal action against such User.

https://stake.com/policies/terms

At least based on this information it's not clear that money can be confiscated. However, by saying they can take any action they see fit, the confiscation of funds is also one possibility.
Did you find something else in their TOS?

I'm so sorry I have overlooked that part, OP is toned down he just wants to get his deposit I recommend to OP to change the title of the thread to something that is not harmful or offensive to Stake because you have not proven that Stake is scamming you, it's about violation of the TOS then you can request to just have a refund, you have to take action now so it will be settled and you can move on.

[Pmalek]

if im understanding their TOS correctly it says amount credited will be frozen as in earnings not deposit

I don't think that's what it means. They say:

...any crypto amount credited to your account/s will be frozen.

https://stake.com/policies/terms

To me that reads as the total balance of your account or multiple accounts will be frozen until it's clear what has happened. They don't specify that only your profits will be unavailable to you. Someone correct me if I am wrong. 

Get in touch with Stunna as others have suggested and point him to this thread.

[Erdogan]

At first glance, the case is quite clear, as OP clearly admits that he is from restricted country and will not pass the KYC verification that Stake may require. Of course, in such a situation, there is no chance that the money will be withdrawn.
However, it makes me wonder why his account was blocked. OP should get a clear message from Stake about what happened. It is quite a strange thing to change the reason from multiaccounts to other violations. If Stake knew that this user cannot pass the verification or is from a restricted country, it could be suspected that the block was not accidental, anyway they should clearly explain why they did it.

[Stunna]

Hi,

Could you please complete KYC truthfully as requested and then we'll go from there.