HitBTC scam

[logfiles]

HitBTC has been selectively scamming people for years using their KYC process, and I don't know how long people will come into realizing this so that they immediately cease to use the exchange. Their KYC verification process is endless, and they will frustrate the victim who will eventually give up on claiming the money thinking he can not pass KYC verification.

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[sheenshane]

HitBTC has been selectively scamming people for years using their KYC process, and I don't know how long people will come into realizing this so that they immediately cease to use the exchange. Their KYC verification process is endless, and they will frustrate the victim who will eventually give up on claiming the money thinking he can not pass KYC verification.

I tend to agree with this, even though I wasn't personally have experienced scamming but one of my friends told me that he has an issue with using this exchange.  TBH, I have used this exchange platform before and I have never encountered a problem, but that was the there's no KYC process but when they implemented I never used this exchange anymore.

I can compare the HitBTC exchange to the Blockchain.com we wallet, it seems like they don't have support because as I have heard, it will take time before the CS will respond.  Next time, find a better exchange that doesn't have shady behavior.

[shasan]

HitBTC has been selectively scamming people for years using their KYC process, and I don't know how long people will come into realizing this so that they immediately cease to use the exchange. Their KYC verification process is endless, and they will frustrate the victim who will eventually give up on claiming the money thinking he can not pass KYC verification.

I think it will run a long way because all the people are not facing the same issue. Those who are not facing the issue they are not ware for their forthcoming problem. And the are being promoted on several way including by coinmarketcap. I think it is time to verify either they are doing wrong if they really do the wrong then coinmarketcap should take necessary steps to remove from their site.

[logfiles]

I think it will run a long way because all the people are not facing the same issue. Those who are not facing the issue they are not ware for their forthcoming problem. And the are being promoted on several way including by coinmarketcap. I think it is time to verify either they are doing wrong if they really do the wrong then coinmarketcap should take necessary steps to remove from their site.

Yeah, they have been operating for years. I have personally never been scammed by them but i noticed very high withdrawal fees and a very huge number of scam accusations which cannot be a coincidence. I occassionally used the exchange but citing so many scam accusation escpecially to do with KYC. I withdrew all my assets from there.

[Serj Nazar]

I found this post https://www.reddit.com/r/hitbtc/comments/lxbhjc/hitbtc_is_a_scam_here_is_exactly_how_their_scam/

The man explains how HitBTC works.
This man suggested that the exchange might be selling your data on the darknet.

To date, the exchange still does not make contact, does not respond to inquiries.

[Pmalek]

I found this post https://www.reddit.com/r/hitbtc/comments/lxbhjc/hitbtc_is_a_scam_here_is_exactly_how_their_scam/

The man explains how HitBTC works.

Knowing their methods will unfortunately not help you. I wish you had found that topic before you deposited any funds to HitBTC. I have read numerous accusations against this exchange even in the ICO days when it was relatively popular and you could trade some of those tokens on their platform. They weren't any better then, and they aren't looking to improve in the future either. I remember that it was always costly to withdraw from (s)HitBTC because of their high withdrawal fees.

[shasan]

I found this post https://www.reddit.com/r/hitbtc/comments/lxbhjc/hitbtc_is_a_scam_here_is_exactly_how_their_scam/

The man explains how HitBTC works.
This man suggested that the exchange might be selling your data on the darknet.

To date, the exchange still does not make contact, does not respond to inquiries.

The post has been created more than a year ago and no one could verify either Hitbtc sold any document (kyc info) or not so it is difficult to say either they are really selling kyc document or not. Also, it will not be helpful for you either they sell or not and the problem of you is verifying your identity. If your case was for selling kyc document then it could be helpful for you.

[Fivestar4everMVP]

Scammers disguise themselves as a stock exchange. When you deposit your money, they block your account, ostensibly to check documents, while any documents sent are answered with "photo changed".
In the support service, there are most likely robots who always answer either "you still need to wait" or "you sent the modified photos." I believe that such an "exchange" should be blocked on all resources, such as Coinmarketcap.

Though other comment here say there has been this kind of discussion here before, I must say that this is the first scam allegation against Hitbtc am seeing here.
Though it never occurred to me to make a thread about it here, Hitbtc has always been a scam to me, and a kind of surprised(like I said before) this is the first time am seeing this kind of post against Hitbtc.
Worthy of note is that, Hitbtc used to be my favorite exchange along side latoken, cus my favorite coins were all listed there, but then, I discovered how Hitbtc never allowed me to sell or withdraw full amount of my coins no matter what, before I could sell all my coins, it has to be a round number like 100, 200 300, any think like 198, they allow me to sell only 100 and the remaining 98 will be in my account, unsellable as well as unwithdrawable, till I abandoned the exchange in 2017 or 2018, I had alot of different coins in the quantities of 89, 99, 56, 78, 98 etc that I can't sell or withdraw left on the exchange, imagine this coins hit $1 each in tht future, and also not forgetting the fact that am not the only customer they does this kind of dealing with, they do this to over a million other customers out there, so imagine the amount of coins they would gather from this when they combine all the coins from each account together, and if this coin hit $1 or even $0.50, that's alot of money for them.
This is what I call day light robbery.

[Dutch Guy]

Hi,

I am still waiting on removing my 2FA since I lost my phone back in 2018. Tried with photo and tons of email. It's that idiot Domingo Herrera. It's is a serious thief.

Success all.

Greetings,
A Dutch guy locked out for years from his account

[logfiles]

Hi,

I am still waiting on removing my 2FA since I lost my phone back in 2018. Tried with photo and tons of email. It's that idiot Domingo Herrera. It's is a serious thief.

4 years later and you are still waiting. I wonder how much longer you have to wait before they decide to act and grant you access to your account. HitBTC is one of those notorious scam exchanges that keep blocking people's accounts and then force people to go on a never ending KYC verification journey.

Look at their feedback in the forum

[LyneyMagic]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

[shasan]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

You have not faced any issues as you have provided all the perfect documents and you have no alternative accounts on there. But if you had multiple accounts and you could not provide real document and tried to provide fake document then you could understand about those who faces issues and issues.

[Potato Chips]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

KYC-ing in advance does not mean you'd avoid any surprises. Any centralized and custodial exchange can request you to reverify and/or request further personal information. I suggest at least skimming their terms of service.

Further, HitBTC is known for its shady practices -- selective scamming and problem/s typically arise once a user has deposited money to them particularly relatively significant amounts where they get the surprise invasive KYC.

You still have time to get out

[holydarkness]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

KYC-ing in advance does not mean you'd avoid any surprises. Any centralized and custodial exchange can request you to reverify and/or request further personal information. I suggest at least skimming their terms of service.

Further, HitBTC is known for its shady practices -- selective scamming and problem/s typically arise once a user has deposited money to them particularly relatively significant amounts where they get the surprise invasive KYC.

You still have time to get out

Call me cynical, but I don't think the main purpose of their story is to share their "KYC experience" from HitBTC. They created an account, minutes later hit --pun intended-- this specific thread that's been buried under several other accusation threads about how their KYC procedure is clear and easy, and then went under right after.

[Fivestar4everMVP]

I can not remember when last I accessed my hitbtc account, coming across this thread, I remembered I have an account on this exchange and even left some small amount of funds there which I couldn't withdraw at the time, I think I have like 30 xrp there plus other smaller amount of coins, I just opened the website now and tried logging in since I still remember my login details, I was told that my account have been disabled due to inactivity and now requesting doe the impossible for kyc verification before they can restate my account again ..

How can they disable a users account without a single warning or notification via email messages, this is so unbelievably..

[Potato Chips]

Call me cynical, but I don't think the main purpose of their story is to share their "KYC experience" from HitBTC. They created an account, minutes later hit --pun intended-- this specific thread that's been buried under several other accusation threads about how their KYC procedure is clear and easy, and then went under right after.

That's indeed quite possible.

The funny thing is, the post just backfired as it only made people remember how bad the exchange is lol.

I can not remember when last I accessed my hitbtc account, coming across this thread, I remembered I have an account on this exchange and even left some small amount of funds there which I couldn't withdraw at the time, I think I have like 30 xrp there plus other smaller amount of coins, I just opened the website now and tried logging in since I still remember my login details, I was told that my account have been disabled due to inactivity and now requesting doe the impossible for kyc verification before they can restate my account again ..

How can they disable a users account without a single warning or notification via email messages, this is so unbelievably..

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Another tactic from HitBTC to lure users into their KYC trap. They did not email so you're more likely to miss it.

Were you able to view the balance in your account? cause they may have zero'd it as well. Afaik, HitBTC has a predatory scheme of charging a monthly fee if you've been inactive for 6 months.

18.4. Inactive Account Fee. In case during 6 (six) months the User has not made a single Trade, or single Deposit, or single Withdrawal of Funds, the Account of such User shall be considered Inactive Account (“Inactive Account “). For all Inactive Accounts, HITBTC applies a monthly fee, which is the equivalent of 20 (twenty) USDT at the current SPOT rate of the USDT to the Currency in which the fee will be debited (“Inactive Account Fee “).

[ScamViruS]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

You have done advance KYC so you don't face any problem, but completing KYC doesn't mean you won't face any problem in future, they can force you to re-verify anytime because the reputation of this exchange is very bad. As many complaints have come against this exchange, they have not yet resolved any of those complaints, so what service do you expect from them? Your friend made a bad choice for you, this exchange is not a good exchange to trade.

You have account in this exchange and KYC verification of that account is not a problem, my advice would be if you don't want to face any kind of big problem in future don't deposit funds in this exchange. They can block your account anytime with any excuse and force you to re-kyc and even reject your documents. So be careful.

[PX-Z]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

Good for you, you will then experienced it later on once you withdraw larger amount. As for all of those victims, they were asked not just personal info including ID but with different documents too. And not having multiple account is not the only way you will encounter such BS verdict from HitBTC. Still good luck, lol.

[holydarkness]

[...] Afaik, HitBTC has a predatory scheme of charging a monthly fee if you've been inactive for 6 months.

18.4. Inactive Account Fee. In case during 6 (six) months the User has not made a single Trade, or single Deposit, or single Withdrawal of Funds, the Account of such User shall be considered Inactive Account (“Inactive Account “). For all Inactive Accounts, HITBTC applies a monthly fee, which is the equivalent of 20 (twenty) USDT at the current SPOT rate of the USDT to the Currency in which the fee will be debited (“Inactive Account Fee “).

Do this rule has been around since years ago? That could explain why my balance hit zero.

At one point in the past, I got a warning email from hitbtc that someone tried to access my account. Driven by curiosity rather than wanting to secure my account, I logged in and saw that my balance is zero --or if not zero, then it was negligible to be withdrawn-- I might be wrong [and this time, the chance is quite big that my memory served me wrong] but I think I used to had some balance there, not sure which currency was it, but I pretty much sure I left something there. At that time, I thought I must have moved the remaining balance and forgot about it. With this added info, though, I became quite sure I did left something there and got deducted by "inactive account fee". Ahh, well, what's done is done.

[LyneyMagic]

My friend recommended me this exchange to trade but I wanted to KYC in advance to avoid any surprises. It may be strict, but I passed it, just followed the instructions and got verified in a couple of days. No complaints of any edited photos from them, the procedure is clear and straightforward. So far so good, hope it stays that way 

You have not faced any issues as you have provided all the perfect documents and you have no alternative accounts on there. But if you had multiple accounts and you could not provide real document and tried to provide fake document then you could understand about those who faces issues and issues.

Why would you provide fake document tho? For what reason? I guess this is the root of the problem, but honestly, nothing surprising. They say "fool me once..." you get it. Also as i can see, they provide subaccounts (same KYC, different email), why create many?