www.playcrash.com SCAM

[Maddd]

What happened:: I trying to test the website new  casino then go with  deposit  0.43 LTC, I did play and win for blackjack and wheel.  once I won my account auto-logout then trying to relogin, my account has incorrect password

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3463189

Reference Link: https://bitcointalk.org/index.php?topic=5394228 /
Amount Scammed: 0.41966685 LTC
Payment Method: LTC
Proof of Payment:   https://blockchair.com/litecoin/transaction/98b98d9ebf3b1455483deccbc49980ba7ad29a8f80d936b411814101e19e3e1c?from=ftx
PM/Chat Logs: No chat cause their live support didn't working.
Additional Notes: can't post the images cause my account is newbie,sorry.

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[hosseinimr93]

...........once I won my account auto-logout then trying to relogin, my account has incorrect password

Did you try resetting your password using your email address?

Additional Notes: can't post the images cause my account is newbie,sorry.

If there's any image you want to post, you can upload them on an image hosting website like imgur and post the links here.

[Maddd]

...........once I won my account auto-logout then trying to relogin, my account has incorrect password

Did you try resetting your password using your email address?

Additional Notes: can't post the images cause my account is newbie,sorry.

If there's any image you want to post, you can upload them on an image hosting website like imgur and post the links here.

I did reset password, my email is not registered

[FatFork]

There's something odd about this. Your transaction shows that you made a deposit at 7:40 AM UTC today. Yet your complaint against the casino in their ANN thread was published at 07:44 AM UTC. That is only 4 minutes apart!

I'm not accusing you of anything here, I'm just curious to know how you managed to deposit funds, play and win at blackjack and wheel, and write a complaint in such a short time?

[Maddd]

There's something odd about this. Your transaction shows that you made a deposit at 7:40 AM UTC today. Yet your complaint against the casino in their ANN thread was published at 07:44 AM UTC. That is only 4 minutes apart!

I'm not accusing you of anything here, I'm just curious to know how you managed to deposit funds, play and win at blackjack and wheel, and write a complaint in such a short time?

Deposit 7:40AM then complaint for next 4 minutes? that's your mean?

The deposit was LTC, but to make clearly, even the site shown my transaction deposit  must have 1block, but the site went  instantly, credited before get blocks.

I did bet, then I thought I was won with 0.03LTC for blackchack, usually odds blackjack  is 3:2, but total profit is onlt 0.015LTc even didn't reach  for 1:1. Then I go for other games wheels,  I did take highest risk on betting, then win, after that my account is auto-logout, trying relogin then didn't work, the system said my input is wrong password. I trying to recovering, the result is my email is  didn't registered.

that's only 4 minutes, you can do a lot things, even for short complaint, cause my account totally gone include  my deposit


I can understand for different things my balance has frozen or pending of withdrawal. It's could be reasonable for security. but this are different, my account is totally gone. no recorded on their database.

[moderator's note: consecutive posts merged]

[FatFork]

I can understand for different things my balance has frozen or pending of withdrawal. It's could be reasonable for security. but this are different, my account is totally gone. no recorded on their database.

Nevertheless, I still find it suspicious. What's even stranger is that you decided to open a scam accusation even before you reached out to customer support.

[Mahdirakib]

I'm wondering why you have jumped into a new casino which has make the announcement just few hours ago! Someone has said that there is a lot of exploits on the website (See here). Perhaps, the admin of the website has disabled the access (login/sign-up and betting features) for the users. I just tried to create an account there and getting this error message



After clicking on the register option it says “successfully registered please wait...”, then it says “username not found”. I have waited for a while but nothing happened. I have tried with different username too, but the system always giving the same error message.

If the casino team are working to fix their website then wait until they fix it. If they are scam then the forum members has nothing to do for you. Because, this is a new casino. They don't have any reputation here, no one knows about the casino team.

There's something odd about this. Your transaction shows that you made a deposit at 7:40 AM UTC today. Yet your complaint against the casino in their ANN thread was published at 07:44 AM UTC. That is only 4 minutes apart!

He has made his post in their ANN thread at 07:44 AM UTC, but he didn't complaint about their whole service at the moment. He has edited his post later and confirmed about his account block. At first he complained about their blackjack game. 1 minute is enough to place bet in blackjack game and 1 minute is enough to write that small post.

[acroman08]

check their reply on their thread(which they locked)

looks like they are taking full responsibility for the issues that have happened(which is a good thing) and would refund you your deposited money back. not sure about your winnings though you probably have to discuss that with them.

[PlayCrash.com]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

[Maddd]

Have communication with team from PlayCrash, will close the case after everything is  solved and clear.

[Stalker22]

This is actually a lousy way to start a new casino. Strange that they did not do some beta testing before launch.

OP, please keep us updated on the status and if you have received your money back.

[goaldigger]

Most probably you are affected by the maintenance and that’s why you cannot access you account the moment you won the price. Its good that they are already here answering to your problem OP. Better to communicate with them now so you can get your money back. This is the usual problem of new sites, I hope they can do better next time now that they officially launched this site.

[Joel_Jantsen]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

This is actually nice of you (that if you actually give their money back). The fact that a simple mistake like this can put your entire project at stake should tell you about the seriousness in pen-testing/manual-testing involved in launching a casino that intends to be in the game for the long run.

[$crypto$]

This is actually a lousy way to start a new casino. Strange that they did not do some beta testing before launch.

OP, please keep us updated on the status and if you have received your money back.

The OP is active today, is the case over, does that mean the OP has received a win and was successful in withdrawing it?

If it's finished, please change the thread a bit to "solved"
So that there is no mistake for someone who wants to start at this casino.

Maybe someday I will try to play on this site after receiving payment from the campaign.

[Johnyz]

Have communication with team from PlayCrash, will close the case after everything is  solved and clear.

Good to have communications with the team already, I’m just looking around and trying to find some information about this site and then I ended up on this thread. I’m about to try the site now since they are just new and maybe they are worth trying, if this case solve I will explore more about the site. Please update us OP if you are able to get your money back.

[JeromeTash]

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

I know the urge to run a business and make some good and quick profits, but you shouldn't rush to launch a service when it still has possible exploits, or else you end up in huge losses and business fails before it even launches fully. If you are not sure of your service, first set up a review campaign, testing campaign or bug bounty.

[Maddd]

still no refunded.

[acroman08]

still no refunded.

are they at least still communicating with you or has given you a reason as to why your deposit is still not refunded? at the moment it is best to wait and be patient but if they still have not refunded you after several days I'd start to be worried. anyway, I hope you get your money back.

[aioc]

This is actually a lousy way to start a new casino. Strange that they did not do some beta testing before launch.

OP, please keep us updated on the status and if you have received your money back.

Totally agree, they should lock or do not allow registration until they tested their casino a hundred times or more, they are in a hurry to launch their casino, so many things are wrong, made me think if this is the first time they are running a casino, they do not have a good team to run the casino smoothly, I hope they make things right if they have a good intention they can still make it, just don't be too hasty to run the casino, you have all the time in the world, make it slow but sure.

[Slow death]

still no refunded.

 

maybe I'm seeing it wrong but it's been more than 36 hours without them having solved your problem. wait another 2 days, in case they don't solve your problem I suggest you create a flag

Hello sir,
We have taken full responsibility for our mistakes and realise we definitely launched a little to soon without making sure the Casino was free from all vulnerabilities. We are happy to refund you your initial deposit PLUS winnings straight to your litecoin wallet,  or credit your account with 100% bonus which will total .8 LTC. Please check your inbox. We are by no means a scam.

still no refunded.

are they at least still communicating with you or has given you a reason as to why your deposit is still not refunded? at the moment it is best to wait and be patient but if they still have not refunded you after several days I'd start to be worried. anyway, I hope you get your money back.

it would be better for everyone to stay away from this site until they solve the OP problem, in recent times there have been a lot of new casinos, something very strange because they appear in a row