[Closed] Neodice.com | Futuristic Dice Platform 🎲🌌

[Neodice]

Yrebaperty, Anicrypto sorry for the delay (I quoted myself below so you know how abuse affects legitimate players).
Your withdrawal will be processed immediately after you pass KYC (this rule applies to bonus accounts).

Dear users, I apologize for the long absence from the topic, most of the problematic cases will be resolved today.  
Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).

I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.

Destamver, Pervakfer - your accounts are permanently blocked and without appeal.

For reference: efialtis and icopress received the same letter which confirms that the mentioned users abused our trust.

[1713854576]

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[1713854576]

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[1713854576]

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[kyreshko]

I can login on my account neodice.com. but withdrawal was declined but balance is 0. Can you return it to my account yrebaperty???

[tatibih758]

Yrebaperty, Anicrypto sorry for the delay (I quoted myself below so you know how abuse affects legitimate players).
Your withdrawal will be processed immediately after you pass KYC (this rule applies to bonus accounts).

Dear users, I apologize for the long absence from the topic, most of the problematic cases will be resolved today.  
Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).

I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.

Destamver, Pervakfer - your accounts are permanently blocked and without appeal.

For reference: efialtis and icopress received the same letter which confirms that the mentioned users abused our trust.

Hello! I dont get any e-mails. Can you help me in DM?

[abel1337]

Dear users, I apologize for the long absence from the topic, most of the problematic cases will be resolved today.  

Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).

I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.

It's a good thing that you are resolving the problems As soon as you can since I myself is expecting that this will happen. There are too many abusers lurking out and multi accounting is one way that they can abuse the no deposit bonus as it happened to many casino. It can surely improve the traffic from your casino but it doesn't mean it can sustain you long term given that whenever you remove the no deposit bonus, those abusers will simply leave out on your casino. I'm guessing that you will soon change the bonus rules to have the necessary growth you need in developing and implementing updates.

[Hispo]

Glad to see some updates and things are getting solved.
I noticed that a couple of users got banned because allegedly abusing bonuses (I assume). Ideally, I would feel more comfortable if the casino provided some further clarification on those cases, to avoid getting into a "my word vs. yours" scenario. I understand that there is sensitive information which is to be seen only by the casino agents and the client. Nonetheless, since a reputable member as icopress is involved into solving these issues (and even red tagging alleged abusers) makes easier to trust everything is being carried out fairly.

[bbc.reporter]

Dear users, I apologize for the long absence from the topic, most of the problematic cases will be resolved today.  

Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).

I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.

It's a good thing that you are resolving the problems As soon as you can since I myself is expecting that this will happen. There are too many abusers lurking out and multi accounting is one way that they can abuse the no deposit bonus as it happened to many casino. It can surely improve the traffic from your casino but it doesn't mean it can sustain you long term given that whenever you remove the no deposit bonus, those abusers will simply leave out on your casino. I'm guessing that you will soon change the bonus rules to have the necessary growth you need in developing and implementing updates.

A no deposit bonus? I have never seen a no deposit bonus in Neodice before, however, there are 3 gamified faucets that can be abused very easily if someone has a lot of extra time and the patience to play the faucets until it reaches minimum withdrawal amount of $20. I mentioned this in the thread before but someone replied that no one would this because the amount given by the faucet is very small. It appears he underestimated human cheaters hehehe.

[kyreshko]

 I sent you KYC documents and my account is locked once more. What a problem? Yesterday you said that my account yrebaperty is reopen!

Yrebaperty, Anicrypto sorry for the delay (I quoted myself below so you know how abuse affects legitimate players).
Your withdrawal will be processed immediately after you pass KYC (this rule applies to bonus accounts).

Dear users, I apologize for the long absence from the topic, most of the problematic cases will be resolved today.  
Also, please be prepared for the fact that if you have submitted a withdrawal request, you will have to go through KYC (bonus accounts).

I want to be clear - since the launch of no deposit bonuses, we have had many problems, some of which we underestimated. The first and main problem is multi-accounts, as soon as the user loses the bonus, he simply registers a new account and starts again (and this, unfortunately, can continue indefinitely). These problem cases lead to constant review and prevent us from focusing on the implementation of our planned updates.

Destamver, Pervakfer - your accounts are permanently blocked and without appeal.

For reference: efialtis and icopress received the same letter which confirms that the mentioned users abused our trust.

[Neodice]

I sent you KYC documents and my account is locked once more. What a problem? Yesterday you said that my account yrebaperty is reopen!

Please check again, the problem should be fixed.

[kyreshko]

All is good. I withdraw money and drink Jack Daniels)))

[Mr.right85]

I sent you KYC documents and my account is locked once more. What a problem? Yesterday you said that my account yrebaperty is reopen!

Please check again, the problem should be fixed.

All is good. I withdraw money and drink Jack Daniels)))

It's good to see that, the Neodice team remains dedicated as all ways to giving its customers the best in dice game experience and customer support. So long as all that is done is in accordance with the casinos T&C. Even better still to see customers actually contacting support to try and get them issues solved before being too loud on the forum. That's what is expected and haven't done that, its nice on both ends to come to terms.

It's been a while I visited the team here and I must say, I've missed you guys but still rolling some dice on the platform. Hope it's not so late to say a happy new year to Icopress and Neodice, also to the rest of the customers that keeps faith with the site. Its another year to win on Neodice.com, keep rolling guys!

[kyreshko]

can I create 25 accounts?

[CoinEraser]

can I create 25 accounts?

Is the question really serious? Well, if you want the bonus, you shouldn't be doing that. Most casinos prohibit having more than one account. This is no different with Neodice.
So I strongly advise against creating so many accounts.  

[Mr.right85]

can I create 25 accounts?

Are you for real on this one because, am surprised you can even ask that! Anyway, here is the terms of use of service from Neodice.com for you.

5.4. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons and/or third parties operating on your behalf.

Owning multiple account is prohibited on not just Neodice.com but on other casinos or/and sportbook as well. Mainly because, creating multi account has been sme means users try to cheat the system. Besides, there is nothing you need to be done on a multi-account that, you can't archive on a single account.

My advice, don't try to violate the Terms of use by thinking, you would multi account and they won't know anyway. That hunch has put so many gamblers in issues like funds confiscation and banning of the accounts on the gambling site. Play in accordance to the Terms of Use and not be sorry!

[FatFork]

can I create 25 accounts?

No, you can't. Creating multiple accounts on Neodice's platform is not permitted as per their Terms of Service, as is the case with most online casinos.

5.4. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons and/or third parties operating on your behalf.

Why would you want to do that anyway?

[Mahdirakib]

Why would you want to do that anyway?

He wants to do it to take benefit from Neodice 'no deposit bonus'. The user has already made a withdrawal from the 'no deposit bonus' of Neodice. Seems like he has the intention to use the bonus as a money making machine. Neodice has offered this bonus to attract new people on their casino. They are running this bonus to attract real gamblers. Unfortunately this bonus is attracting more abusers than the real gamblers.

'kyreshko' has already verified his identity documents to receive his withdrawal. Neodice team will be able to catch him easily if he tries to abuse the bonus by creating more accounts.

[FatFork]

Why would you want to do that anyway?

He wants to do it to take benefit from Neodice 'no deposit bonus'. The user has already made a withdrawal from the 'no deposit bonus' of Neodice. Seems like he has the intention to use the bonus as a money making machine. Neodice has offered this bonus to attract new people on their casino. They are running this bonus to attract real gamblers. Unfortunately this bonus is attracting more abusers than the real gamblers.

'kyreshko' has already verified his identity documents to receive his withdrawal. Neodice team will be able to catch him easily if he tries to abuse the bonus by creating more accounts.

Thanks for the heads up. I should have taken the time to review his previous posts before replying. 

Yes, it's unfortunate that there will always be individuals who try to take advantage of promotions and giveaways. It can be challenging for an online casino to differentiate between genuine gamblers and those leeches and scammers who are just looking to scam or take advantage of the system. But they should at least try their best so that they don't lose money on them and instead attract more real gamblers.

[Neodice]

Thanks for the heads up. I should have taken the time to review his previous posts before replying.  

Yes, it's unfortunate that there will always be individuals who try to take advantage of promotions and giveaways. It can be challenging for an online casino to differentiate between genuine gamblers and those leeches and scammers who are just looking to scam or take advantage of the system. But they should at least try their best so that they don't lose money on them and instead attract more real gamblers.

In fact, no deposit bonuses really gave us a lot of trouble, and to be honest, it did not bring the desired result.

We got nothing but hundreds of accounts that became immediately inactive as soon as they lost the bonus (+ repeated multi-registrations). We are currently testing deposit bonuses that will replace no deposit bonuses and hope it works better.

[khaled0111]

In fact, no deposit bonuses really gave us a lot of trouble, and to be honest, it did not bring the desired result.

Don't know why you chose this kind of promotion as it has been proven multiple times that it's counter-productive and usually ends in a bad way.
No-deposit bonus should be restricted for a small number of particular customers, usually reviewers, testers..
If you are to give it to everyone then many rules and restrictions should be set in place otherwise it's going to be massively abused.
If you are going to go with deposit bonuses then you should offer a higher match-up and a lower wagering requirement than your competitors to get a positive result.

[Mahdirakib]

We are currently testing deposit bonuses that will replace no deposit bonuses and hope it works better.

Deposit bonus is better than 'no deposit bonus' to get real gamblers in a casino. Though there will be a small number of abusers in the deposit bonus promotion too, but it will bring some revenue to Neodice. Anyway, are you guys going to offer the deposit bonus to the new users only? What about the old users who have already played at Neodice with deposits?

If you are going to go with deposit bonuses then you should offer a higher match-up and a lower wagering requirement than your competitors to get a positive result.

Neodice has dice game only. It won't be a good deal for Neodice if they offer high match-up with low wagering requirement.

[CoinEraser]

In fact, no deposit bonuses really gave us a lot of trouble, and to be honest, it did not bring the desired result.

Too bad. I was hoping neodice would benefit more from this. 

We got nothing but hundreds of accounts that became immediately inactive as soon as they lost the bonus (+ repeated multi-registrations). We are currently testing deposit bonuses that will replace no deposit bonuses and hope it works better.

This measure is certainly better. Sure people will still try to abuse this bonus, but it certainly won't be as bad as the no deposit bonus.
But what I wanted to ask. Is there a schedule as to when there will be new features on neodice? I saw that there should be a chat and a ranking list. When are these updates planned? Or is this all supposed to be a surprise?