dash0520 (OP)
Newbie
 Offline
Activity: 12
Merit: 0
|
 |
July 27, 2022, 02:30:40 PM |
|
Thanks everyone for the suggestions! Just received this message, hope it will be sorted shortly.
Order Refund Initiated
We are processing your refund, please expect the notification to your email address.
|
|
|
|
|
|
|
|
|
|
|
|
"You Asked For Change, We Gave You Coins" -- casascius
|
|
|
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
|
DireWolfM14
Copper Member
Legendary
Offline
Activity: 2170
Merit: 4238
Join the world-leading crypto sportsbook NOW!
|
|
July 28, 2022, 02:27:23 AM |
|
Post a lot of screenshots, and the BTC/ETH address will be clearer this way. This is the only way you will understand where your BTC is and where your ETH is
Or, continue to preserve your privacy, and don't. 
Thanks everyone for the suggestions! Just received this message, hope it will be sorted shortly.
Order Refund Initiated
We are processing your refund, please expect the notification to your email address.
That's good to hear, glad it worked out for you. Were you ever able to figure out which exchange it was that received the coins? I only ask because I like to keep a list of ones to avoid.  |
|
|
|
dash0520 (OP)
Newbie
Offline
Activity: 12
Merit: 0
|
|
July 28, 2022, 05:38:46 AM |
|
[/quote] Were you ever able to figure out which exchange it was that received the coins? [/quote] Yes. This one https://n.exchange/about |
|
|
|
|
16xypjnxlrew
Newbie
Offline
Activity: 462
Merit: 0
|
|
July 28, 2022, 09:18:56 AM |
|
Thanks everyone for the suggestions! Just received this message, hope it will be sorted shortly.
Order Refund Initiated
We are processing your refund, please expect the notification to your email address.
Have you been given your ETH or is there still a KYC check in progress? |
|
|
|
|
dash0520 (OP)
Newbie
Offline
Activity: 12
Merit: 0
|
|
July 28, 2022, 02:44:43 PM |
|
Have you been given your ETH or is there still a KYC check in progress?
[/quote]
not yet, still waiting for
Order Refund Initiated
We are processing your refund, please expect the notification to your email address.
|
|
|
|
|
16xypjnxlrew
Newbie
Offline
Activity: 462
Merit: 0
|
|
July 29, 2022, 10:41:55 PM |
|
not yet, still waiting for
Order Refund Initiated
We are processing your refund, please expect the notification to your email address.
At what rate did you convert BTC to ETH? The one you sent or installed a new one? If the exchange rate has become unprofitable, will you require them to recalculate the exchange rate? |
|
|
|
|
Bitcoin_Arena
Copper Member
Legendary
Offline
Activity: 2030
Merit: 1788
฿itcoin for all, All for ฿itcoin.
|
|
July 29, 2022, 11:03:20 PM |
|
At what rate did you convert BTC to ETH? The one you sent or installed a new one? If the exchange rate has become unprofitable, will you require them to recalculate the exchange rate?
But it's an order refund going to be carried out. Does the conversion rate really matter? They will just refund whatever ETH or BTC he had sent to get converted before it got frozen. |
|
|
|
dash0520 (OP)
Newbie
Offline
Activity: 12
Merit: 0
|
|
July 31, 2022, 06:00:37 AM |
|
At what rate did you convert BTC to ETH? The one you sent or installed a new one? If the exchange rate has become unprofitable, will you require them to recalculate the exchange rate?
Not sure, looks like it may take several weeks. Here is the answer
Your refund has already been initiated and waiting for further review and execution.
We are trying to expedite this process to the best we can and it will be completed as soon as those further checks are completed. We will be in touch with you as soon as there is an update.
|
|
|
|
|
16xypjnxlrew
Newbie
Offline
Activity: 462
Merit: 0
|
|
August 01, 2022, 01:22:52 AM |
|
Not sure, looks like it may take several weeks. Here is the answer
Your refund has already been initiated and waiting for further review and execution.
We are trying to expedite this process to the best we can and it will be completed as soon as those further checks are completed. We will be in touch with you as soon as there is an update.
They deliberately delay your coins in order to make interest on them. Don't forget to share further developments in a few weeks |
|
|
|
|
dash0520 (OP)
Newbie
Offline
Activity: 12
Merit: 0
|
|
August 03, 2022, 08:31:40 AM |
|
Not sure, looks like it may take several weeks. Here is the answer
Your refund has already been initiated and waiting for further review and execution.
We are trying to expedite this process to the best we can and it will be completed as soon as those further checks are completed. We will be in touch with you as soon as there is an update.
They deliberately delay your coins in order to make interest on them. Don't forget to share further developments in a few weeks Yeah, looks like they are making the profit by using my coins Your order is in the queue to be refunded. While the order refund is in the queue, our accounting team will confirm the refund wallet address, and the amount, and after these are validated, your refund will be processed. Regardless of the market movement, you will get the full deposit amount back to your sender's address. We will keep you updated once your refund has been processed. Thanks for your understanding and for your cooperation. |
|
|
|
|
|
alexfgT
|
|
January 25, 2023, 04:10:16 PM |
|
Not sure, looks like it may take several weeks. Here is the answer
Your refund has already been initiated and waiting for further review and execution.
We are trying to expedite this process to the best we can and it will be completed as soon as those further checks are completed. We will be in touch with you as soon as there is an update.
They deliberately delay your coins in order to make interest on them. Don't forget to share further developments in a few weeks Yeah, looks like they are making the profit by using my coins Your order is in the queue to be refunded. While the order refund is in the queue, our accounting team will confirm the refund wallet address, and the amount, and after these are validated, your refund will be processed. Regardless of the market movement, you will get the full deposit amount back to your sender's address. We will keep you updated once your refund has been processed. Thanks for your understanding and for your cooperation. what did you do to get your money back? these guys seem to be very strange people... i have the same problem as you |
|
|
|
|
OmegaStarScream
Staff
Legendary
Offline
Activity: 3472
Merit: 6125
|
|
January 26, 2023, 10:23:35 AM |
|
what did you do to get your money back? these guys seem to be very strange people... i have the same problem as you
OP hasn't been online since August, so I doubt you'll get a response but if you have the same problem as him, you should contact support, they're the only ones who can help you. |
|
|
|
|
alexfgT
|
|
January 26, 2023, 03:11:06 PM |
|
These are very strange guys, there is a feeling that they just don’t do exchanges, but only do KYC checks, in 5 days they turned me inside out, I sent them everything that was possible and impossible. but all the same they returned the delngs to me. terrible experience. no one is advised to use SWAP in EXODUS
|
|
|
|
|
|
alexfgT
|
|
February 02, 2023, 06:03:03 PM |
|
I've had an exchange BTC/ETH frozen a week ago and received an email from Exodus.
Hello there,
We have noticed some exposure to high-risk services on your wallet, and we would need to do a quick verification (KYC).
Since I've done the verification a few months ago, this email surprised me a lot. Anyway, I've uploaded my data a second time and the wallet balance just disappeared after right away.
The answer is:
Hello there,
Your funds are frozen and will not be shown on your wallet until the verification is not completed or is still ongoing.
I wonder are they logged in into my account and withdraw the money ? Or what is happening?
All my emails now being ignored. Any suggestions?
Thanks
What happened to you OP only shows one thing, and that is awareness among the communities here on this forum platform that people should avoid using or trying the Exodus wallet because of your experience. That's the only disadvantage when a platform is centralized. It happened to me because before in exchange, my coins also disappeared from my balance, then when I looked for frozen or frozen, the coins were not that big, but after that incident, I stopped using that exchange site platform. They cannot log into your account, problems can only arise when using SWAP |
|
|
|
|
|
