Stake and odd provider's limits !!!!!!

[Jody.Drummer]

Hello,

Since I started betting on Stake I have rarely been disappointed, they have very good promotions, good odds, etc...

But recently, I cannot place a single bet, my stake is almost always rejected (too high). The support told me that unfortunately they cannot do much about it as it is the odd provider that fix limits for an event and for each user. Even on big events just like premier league games I cannot bet with a stake more than 0.2 mBtc (when it is possible).

Instead, you should thank the casino for not letting a gambler like you not be able to control all the holdings in one bet. For me, it is quite helpful because Stake.com indirectly provides a simple warning so that gamblers are more aware of the risk of big bets which in the future it is feared that they will experience many problems. Bet appropriately, you are entitled to bet any amount but if this is done with gradual progress it will be very good. Instead of betting with abnormally large bets and new accounts, it will be very risky. What if you are left unwarranted and then experience account suspension?

[Saint-loup]

It looks like you were consistently winning in both of these sites which is why they restricted you in this manner and is completely legal. Casinos do this stuff all the time in order to keep their businesses afloat since none of them like consistent winners.

The only gambling sites that have no problem with such winners are gambling exchanges, Pinnacle etc op.

Why do you say "both of these sites" ? He is only complaining about one single casino and he clearly named it in the title of his thread. In addition, you say it "is completely legal". How do you know that precisely? Even if it's written somewhere in the T&C in small characters, they must have a valid reason to activate this clause against him and they must clearly notify the customer about that. I don't think any regulated or professional sportsbook will wait complaints from the customer they've restricted to reply him we have nothing to do with that, it's our odds provider who is making that...

[rickmart]

Hello,

Since I started betting on Stake I have rarely been disappointed, they have very good promotions, good odds, etc...

But recently, I cannot place a single bet, my stake is almost always rejected (too high). The support told me that unfortunately they cannot do much about it as it is the odd provider that fix limits for an event and for each user. Even on big events just like premier league games I cannot bet with a stake more than 0.2 mBtc (when it is possible).

I had a similar situation with sportsbet.io (odds automatically lowered for my account, banned from some promotions) and they haven't gone backwards since  (more than 8 months).

Has anyone been in this situation and was able to recover afterwards normal betting configuration?

If my situation is never going to be reviewed, I might as well get my funds back right away.

I'm curious what exact betting behavior landed your account in this situation.  The only thing that I could think of off the top of my head is that you must have been using some sort of martingale betting style to where at some point they felt the need to put a cap on how far you can take that strategy.  Is it possible this or something like it is the reasoning behind your new limits?  If it were me, I'd take the hint and make sure my funds were protected, but reaching out to them and seeing what they're willing to do for you or what explanation they have seems like it would also be a good idea.

No I did not use Martingale or something like this. Regular bets, and like I said I try to use when it was possible their promotions

[rickmart]

It looks like you were consistently winning in both of these sites which is why they restricted you in this manner and is completely legal. Casinos do this stuff all the time in order to keep their businesses afloat since none of them like consistent winners.

The only gambling sites that have no problem with such winners are gambling exchanges, Pinnacle etc op.

Why do you say "both of these sites" ? He is only complaining about one single casino and he clearly named it in the title of his thread. In addition, you say it "is completely legal". How do you know that precisely? Even if it's written somewhere in the T&C in small characters, they must have a valid reason to activate this clause against him and they must clearly notify the customer about that. I don't think any regulated or professional sportsbook will wait complaints from the customer they've restricted to reply him we have nothing to do with that, it's our odds provider who is making that...

I have reached again the support to ask them if I was banned or if the odd provider detected some violation and they gave me the same speech again:
"
They are being set by our odds provider on sport, tournament, match, market and user level.
Keep in mind that it is not based on the amounts you can wager per bet but they are set based on the potential profit from a single bet. If you already made a bet ...........
"
then:
"
If you can place bets in any amount then you are not banned.
"

So I have placed a bet with 0.001 mBtc today so I am not banned ...

[Nrcewker]

Has anyone been in this situation and was able to recover afterwards normal betting configuration?

If my situation is never going to be reviewed, I might as well get my funds back right away.

I remember a year back when I was placing a bet of 1000$ on a table tennis match, I got an error that bet amount is high. I was allowed to place only 100$ maximum on that match. I guess the odds provider has set a limit for the events that are not globally seen. For local matches the limits in almost all sportsbooks are lowered, as there is a high chances that the matches can be fixed.
I guess there won’t be any issues to place large bets on big events, until and unless your account is not flagged by the site’s security system.
I don’t get you regarding your funds that you have mentioned above. Are you not able to withdraw your funds?

[rickmart]

Has anyone been in this situation and was able to recover afterwards normal betting configuration?

If my situation is never going to be reviewed, I might as well get my funds back right away.

I remember a year back when I was placing a bet of 1000$ on a table tennis match, I got an error that bet amount is high. I was allowed to place only 100$ maximum on that match. I guess the odds provider has set a limit for the events that are not globally seen. For local matches the limits in almost all sportsbooks are lowered, as there is a high chances that the matches can be fixed.
I guess there won’t be any issues to place large bets on big events, until and unless your account is not flagged by the site’s security system.
I don’t get you regarding your funds that you have mentioned above. Are you not able to withdraw your funds?

A 140 mBtc withdraw was successful this morning

[wiss19]

I'm curious what exact betting behavior landed your account in this situation.  The only thing that I could think of off the top of my head is that you must have been using some sort of martingale betting style to where at some point they felt the need to put a cap on how far you can take that strategy.  Is it possible this or something like it is the reasoning behind your new limits?  If it were me, I'd take the hint and make sure my funds were protected, but reaching out to them and seeing what they're willing to do for you or what explanation they have seems like it would also be a good idea.

That's what he didn't know and that is why he is asking the support and on here if someone had experienced the same thing. Stakes support doesn't also have an idea since they stated that the issue is on the provider's side. If this is about martingale, then gambling sites already know that it can happen and they have a counter for it. They can put a bet limit but I don't think this is the case of the OP since he said he only bet 0.2mbt which is 4 usd only at the moment.

I think his funds is still safe because he didn't say that he got banned on stake but only experience some betting limits. I know, maybe the op can try to verify his account or submit his kyc. Or he can wager more to increase his vip rank. See if that helps increase his limits.

[rhomelmabini]

I haven`t such situation but possible it depends on time that you use this casino and your bets. Possible that your limits will grow some time later, when you`ll reach some limit of bets or time you are gambling.
I think that you ought to ask support about such situation and if it is possible to increase limits manually.

During last months I may have bet 80 mBtc, and it was a good month in terms of gains I would say. But everyone knows that in gambling you have good and bad times.

The support told me:
'''
There are two types of limits. Global and account limits. Global depends on the competition integrity and coverage and personal depends on the account activity.

They will keep checking acounts and improve limits if that would be possible in the future.
'''

Feels like that's it for your account then and even them can't change it. Is this even possible on KYC'ed accounts or will likely be different? I haven't have the same issue since I'm not that of a regular gambler but it should have difference right to non-KYC and KYC accounts.

[rickmart]

I haven`t such situation but possible it depends on time that you use this casino and your bets. Possible that your limits will grow some time later, when you`ll reach some limit of bets or time you are gambling.
I think that you ought to ask support about such situation and if it is possible to increase limits manually.

During last months I may have bet 80 mBtc, and it was a good month in terms of gains I would say. But everyone knows that in gambling you have good and bad times.

The support told me:
'''
There are two types of limits. Global and account limits. Global depends on the competition integrity and coverage and personal depends on the account activity.

They will keep checking acounts and improve limits if that would be possible in the future.
'''

Feels like that's it for your account then and even them can't change it. Is this even possible on KYC'ed accounts or will likely be different? I haven't have the same issue since I'm not that of a regular gambler but it should have difference right to non-KYC and KYC accounts.

I am level 2 in Stake verification, I have sent my ID card maybe 1 year ago, so I do not think it is a KYC/non-KYC issue

[mak013]

I haven`t such situation but possible it depends on time that you use this casino and your bets. Possible that your limits will grow some time later, when you`ll reach some limit of bets or time you are gambling.
I think that you ought to ask support about such situation and if it is possible to increase limits manually.

During last months I may have bet 80 mBtc, and it was a good month in terms of gains I would say. But everyone knows that in gambling you have good and bad times.

The support told me:
'''
There are two types of limits. Global and account limits. Global depends on the competition integrity and coverage and personal depends on the account activity.

They will keep checking acounts and improve limits if that would be possible in the future.
'''

Is it possible that they check accounts and improve limits manually. May be they said how long it takes usually? Is it possible to check account faster?

I am level 2 in Stake verification, I have sent my ID card maybe 1 year ago, so I do not think it is a KYC/non-KYC issue

This verification usually controls your withdrawal limit but not bet limits, if i remember right. But even if it is a problem - your verification level surely is enough for the operations with mBtc.

[rickmart]

I haven`t such situation but possible it depends on time that you use this casino and your bets. Possible that your limits will grow some time later, when you`ll reach some limit of bets or time you are gambling.
I think that you ought to ask support about such situation and if it is possible to increase limits manually.

During last months I may have bet 80 mBtc, and it was a good month in terms of gains I would say. But everyone knows that in gambling you have good and bad times.

The support told me:
'''
There are two types of limits. Global and account limits. Global depends on the competition integrity and coverage and personal depends on the account activity.

They will keep checking acounts and improve limits if that would be possible in the future.
'''

Is it possible that they check accounts and improve limits manually. May be they said how long it takes usually? Is it possible to check account faster?

I am level 2 in Stake verification, I have sent my ID card maybe 1 year ago, so I do not think it is a KYC/non-KYC issue

This verification usually controls your withdrawal limit but not bet limits, if i remember right. But even if it is a problem - your verification level surely is enough for the operations with mBtc.

They did not say how long it takes. I was in contact with 2 different persons from support and I guess they copied a standard answer because it was the exact same one ... I do not know if they check account often but I think it is not the case.
I have checked my statistics for the month: Wagered 1769.55 $  profits 712.28$ Bonuses 175.75$ (for Info I am Platine 1)
 

[Jody.Drummer]

I have checked my statistics for the month: Wagered 1769.55 $  profits 712.28$ Bonuses 175.75$ (for Info I am Platine 1)

So in conclusion, do you now know how Stake.com works and why you shouldn't bet big? If so, glad to hear that the problem has been solved. Because at Stake.com you will experience a ranking stage which means that with your bet now, at least you can be more flexible. In addition to account security and the natural activities of gamblers, it will be the casino's priority to provide comfort while playing

[Daltonik]

I started playing on Stake.com when they launched their sports book. Made it nearly to plat 6.. Last year I decided to take a break and self-excluded for a year.. my year is UP and still can't login, I emailed them and they said I did it permanently. I never did that, I was 6% away from Plat 6 . I had also affiliate earnings and balance that they are refusing me to withdraw.

They refuse to give me back my account and say I requested it, I did not request that shit. I will be posting everywhere until either my funds are returned or my account is reinstated. Proceed with caution. They have grown very popular with the fake streamers and celebrities advertising it, but they are scammers. I have sunk over 200K onto that website of my own money and to be told I'm a liar.

They do limit you, each account is different.

According to paragraph 9 of the self-exclusion section, "By requesting one of the self-exclusion periods offered by us, you agree to the following terms and conditions, which will take effect from the moment you receive an email confirming your self-exclusion. This email will only be sent to the email address used to register your account and will display the completion date of the self-exclusion."
 
If you received such a letter with the specified expiration date of the self-exclusion period, why don't you just provide it to the support service, in this case it will be easier to conduct a dialogue.

[Kakmakr]

I haven`t such situation but possible it depends on time that you use this casino and your bets. Possible that your limits will grow some time later, when you`ll reach some limit of bets or time you are gambling.
I think that you ought to ask support about such situation and if it is possible to increase limits manually.

During last months I may have bet 80 mBtc, and it was a good month in terms of gains I would say. But everyone knows that in gambling you have good and bad times.

The support told me:
'''
There are two types of limits. Global and account limits. Global depends on the competition integrity and coverage and personal depends on the account activity.

They will keep checking acounts and improve limits if that would be possible in the future.
'''

Feels like that's it for your account then and even them can't change it. Is this even possible on KYC'ed accounts or will likely be different? I haven't have the same issue since I'm not that of a regular gambler but it should have difference right to non-KYC and KYC accounts.

I am level 2 in Stake verification, I have sent my ID card maybe 1 year ago, so I do not think it is a KYC/non-KYC issue

The KYC verification has no bearing on your bet limits in the Sportsbook. They flagged your account, based on your bet history and they are protecting themselves, based on that.

I am not sure if you change your bet behavior, if they are going to reverse that limitation. (Once you are labelled as a high risk, they might just stay with that decision to prevent possible losses in the future)

It is like being flagged as a "Card counter".... you never lose that tag. 

[fiulpro]

All you can do is :
1. Bet on a different site
2. Make a different account which is honestly not recommended as well, but some people still use different IDs but it's against the rules in most casinos. You can actually have probelm with the funds in the future.
3..Try and reason out with them regarding the reason why there was a limit placed in the first place.

Also self Exclusion is something that some people might do or message the company regarding that therefore at the end of the day it can cause the things to a Responsibility of the company if they didn't really follow through as well.

What I do think is, that it can also depend upon your past wins/losses, if you might have maxed the limits out as well, it's not honestly that simple please do ask them what was the reason as well.

[Adbitco]

All you can do is :
1. Bet on a different site
2. Make a different account which is honestly not recommended as well, but some people still use different IDs but it's against the rules in most casinos. You can actually have probelm with the funds in the future.
3..Try and reason out with them regarding the reason why there was a limit placed in the first place.

In this aspect they might try to play smart via making a separate account without knowing they might be trapped using their IP and I guess most of the betting site prohibited such activities from their bettors.

Account limitations is a result of violation therefore might try out another gambling site to increase his chances of betting maybe if he/she couldn't wait to get a feedback from the site.

[wxa7115]

Hello,

Since I started betting on Stake I have rarely been disappointed, they have very good promotions, good odds, etc...

But recently, I cannot place a single bet, my stake is almost always rejected (too high). The support told me that unfortunately they cannot do much about it as it is the odd provider that fix limits for an event and for each user. Even on big events just like premier league games I cannot bet with a stake more than 0.2 mBtc (when it is possible).

I had a similar situation with sportsbet.io (odds automatically lowered for my account, banned from some promotions) and they haven't gone backwards since  (more than 8 months).

Has anyone been in this situation and was able to recover afterwards normal betting configuration?

If my situation is never going to be reviewed, I might as well get my funds back right away.

This is very common among fiat casinos and it seems that it is now becoming more common with cryptocurrency casinos, this is basically a soft ban, you are not banned from the casino but the odds and limits are so bad that you should just move on and find another casino.

This is something which happens a lot lot to those which are always betting on the best lines or that are suspected of using arbitrage bets, so while you may not like it there is probably not much you can do about it as I doubt your account will ever be restored.

[vennali]

I'm curious what exact betting behavior landed your account in this situation.  The only thing that I could think of off the top of my head is that you must have been using some sort of martingale betting style to where at some point they felt the need to put a cap on how far you can take that strategy.  Is it possible this or something like it is the reasoning behind your new limits?  If it were me, I'd take the hint and make sure my funds were protected, but reaching out to them and seeing what they're willing to do for you or what explanation they have seems like it would also be a good idea.

Yes, that's the only scenario that I can think where a sportsbook might limit a player another scenario that I can imagine is the OP having multiple accounts or using multiple accounts from the same IP and instead of banning the account, they are just limiting it majorly. So that the usage of multiple account is curbed. It could also be that you've reached your betting limits without KYC and that you'll have to go through KYC(since you've mentioned that your betting amounts are large). Only after the user is approved, they will allow you to continue betting without limits.

[mak013]

They did not say how long it takes. I was in contact with 2 different persons from support and I guess they copied a standard answer because it was the exact same one ... I do not know if they check account often but I think it is not the case.
I have checked my statistics for the month: Wagered 1769.55 $  profits 712.28$ Bonuses 175.75$ (for Info I am Platine 1)

May be the reason that you are winning...
I can give just one more advice - to write in the Stake thread with such a problem. If it willn`t help - the only way is to change casino or to create new account. But it looks strange enough. These sums don`t looks serious for the Stake to get negative feedback for it.
PS. the thread link:
https://bitcointalk.org/index.php?topic=2072589.0

[Franctoshi]

But recently, I cannot place a single bet, my stake is almost always rejected (too high). The support told me that unfortunately they cannot do much about it as it is the odd provider that fix limits for an event and for each user. Even on big events just like premier league games I cannot bet with a stake more than 0.2 mBtc (when it is possible).

I have had such issues before and not with stake.com but with another reputable platform ,when I contacted the support service they did anything either , then what I did was to just follow the new limit they placed on my account, Therefore since you've made all necessary efforts trying to resolve it, I suggest you should look into it in that way using the limit they gave you since stake.com is reputable platform and wouldn't want to stop doing business with them or you can as well register with other platforms if you want to place a higher amount of bet so that once you use out the 0.2 mBtc limit on your account on stake, then you can use alternative platform and complete your bets.