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Author Topic: PLAYBETR trying to SCAM/STEAL, not responding to emails  (Read 760 times)
BitcoinGirl.Club
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October 08, 2022, 09:36:30 AM
 #21

Excellent feedback and analysis. These are all questions that any good 3rd party mediator will ask. It is their job to advocate for the player. We will cooperate in full.

Edit: Regarding the transparency, we don't mean that we are providing abusive players with details on how they were caught. Obviously, if he is guilty, he knows what he did already. In that case, why does he need to know how we found out? What we mean when we say we are fully transparent is that we are not hiding from this accusation. If it weren't for our comments in this thread, it would have died weeks ago, since he has provided little to no information. We are making it clear that this player is confirmed to have been abusively multi-accounting after previously being warned. We have described , in detail, the challenges we face and why it is necessary to do what we are doing. It is incredibly rare to get a glimpse into the security operations of a sportsbook, and we shouldn't be chastised for speaking up, when we could've said nothing and this accusation would have been long forgotten. We let our reputation as one of the most trustworthy gaming destinations speak for itself.
If I was asked to trust your words over a brand new account (knowing it's very possible that someone is indeed cheating and trying to take advantage of the openness we show on the forum), I would trust your words. But this is not the right way to handle a case where you literally leaving everything to the hand of a 3rd party. All you did is asked to trust your reputation in the business. No one knows openly (at least in this discussion) who this third party is

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What is best for our image would have been to simply paid him his $800, rather than letting him continually call us a scam all over the internet. But we are taking a stand against fraud and we are not alone. We are just doing it more openly.
Take stand against the fraud obviously but in this process the way you handled this case may not work in the future. If cases like this comes up regular basis and every time you claim that it's a 3rd party handling it then maybe some day you will start losing your credibility.

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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.. PLAY NOW ..
PlayBetr
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October 08, 2022, 01:16:47 PM
 #22


If I was asked to trust your words over a brand new account (knowing it's very possible that someone is indeed cheating and trying to take advantage of the openness we show on the forum), I would trust your words. But this is not the right way to handle a case where you literally leaving everything to the hand of a 3rd party. All you did is asked to trust your reputation in the business. No one knows openly (at least in this discussion) who this third party is

Take stand against the fraud obviously but in this process the way you handled this case may not work in the future. If cases like this comes up regular basis and every time you claim that it's a 3rd party handling it then maybe some day you will start losing your credibility.

We always appreciate a new perspective from someone who is able to look at things rationally. As mentioned, there were many abusive accounts closed, but the only ones who did not receive their winnings or deposit were the clear multiple accounts, who had already been warned. Regarding the mediator, it was someone who was freely chosen by the OP. We will gladly provide more info about who it is and the result, once the case is concluded. We aren't sure if you are implying that there is no third party mediator, but it would make no sense for us to lie about that. Obviously it looks better for us if he didn't contact anyone, because then he would clearly be guilty. He just chose to avoid your question about the 3rd party mediator, because it is going to look bad for him when he loses. Everything he has posted is to manipulate the audience. We are just saying what is happening. If needed, we can prove that there a 3rd party mediator was contacted and we have replied with the details.

b0r0 (OP)
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October 09, 2022, 08:35:39 AM
 #23

agree on every point with @BitcoinGirl.Club

as I said I am ready to make all KYC they can ask and they can imagine.

For proof, I ask admins/moderators of bitcointalk forum to publicly post my IP addresses I use to login to the bitcointalk and you can compare those IP address with the ones I used to PlayBetr, you will see it match - This way you dont have to expose your "hunderd thousands spent on tools to detective users" to me or anyone (btw If you spend so much on tools better spent some more on double license and not hide behind Curacao license  Grin )

You are saying you do not hide, --for 10 days you was ignoring this thread and removing my posts on your main thread where u promote your sh*t 'Bookmaker/Casino' and you did not answered to any mail for 3-4 weeks and you removed "Live chat" option for me  Huh

I will expose you on every forum. You are not taking a stand for 800$ you are taking a stand for 80 000$ lawsuit costs, because after all you can not confiscate anyone's money on your own will.

This right here attests to our point. This cheater knows that IP address and KYC are meaningless in this case, so he is asking for those. Hardly anyone is caught by IP address or KYC any more, because cheaters know that people used to be caught by IP address and KYC. Once he realizes how he was caught this time, then next time he does this, he will ask for IP address, KYC and the new thing, which he has now learned how to avert. All he is doing is saying words to get sympathy.

This matter is being reviewed by a 3rd party moderator. We have no further comment on the case. If anyone would like to have an open discussion on security, we can do it on another thread. Thank you to all our loyal supporters.



Stop calling me a cheater because I did nothing wrong and I have told you that I am ready to do everything to prove it, on other side you do not accept any of my suggestions because you do not have any proof. About which 3rd party I chose, I do not ignore the question I chose 3rd party that you cooperate with which is E-Curacao Gaming (which btw is service that is on payroll from all the bookmakers who bought license the very same company which is a little bit irony. I would gladly use ECOGRA or MADRE or some other more respectable case.
https://www.trustpilot.com/review/www.curacao-egaming.com here is the rating of the 3rd party mediator that you ask your users to use and which I needed to use to solve this case. But if they rule in your favour I will first go to Ecogra and if that doesn't work next thing is lawsuit where you will pay x100 of the discussed amount.

So you basically refuse to cooperate, refuse to answer emails. Here is the only suggestion that can work so all the public can see who is the cheater, MODERATORS and admins can post all my IP which I used to login this forum and you can post PlayBetr from my account, you will see that they are matching. Also MODERATORS can also post if my IP logins on the forum match to any other IP address from other user here on forum (which of course is impossible, same as its impossible for me to be multi-accounting because it never happened)

also by every reply you make you only make yourself look like dumb cheater with no excuses, and also cheap, if your bosses see how you decrease the reputation of the bookmaker I think you are in line for firing lol.
BitcoinGirl.Club
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October 09, 2022, 09:42:56 AM
 #24

MODERATORS and admins can post all my IP which I used to login this forum and you can post PlayBetr from my account, you will see that they are matching. Also MODERATORS can also post if my IP logins on the forum match to any other IP address from other user here on forum (which of course is impossible, same as its impossible for me to be multi-accounting because it never happened)
Even if you give permission, the forum admin will not involve in any such arbitration because the forum does not moderate any scam. This is a place run by community.

Anyway, I received some insider information from source (I would not say complete information but at least it helps to understand the situation) and I believe you are hiding information. You have not answer the question I left to you few post above.

Unfortunately we built a culture that suggest casino to refund their deposit if anything become wrong. But it's also noticeable that many abuser take the chance and hostage a casino to get their deposit back even if they intentionally played wrong. In many cases I had such feeling, I don't know if some of other experience forum users will agree with me or not.

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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.. PLAY NOW ..
b0r0 (OP)
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October 09, 2022, 01:06:35 PM
 #25

MODERATORS and admins can post all my IP which I used to login this forum and you can post PlayBetr from my account, you will see that they are matching. Also MODERATORS can also post if my IP logins on the forum match to any other IP address from other user here on forum (which of course is impossible, same as its impossible for me to be multi-accounting because it never happened)
Even if you give permission, the forum admin will not involve in any such arbitration because the forum does not moderate any scam. This is a place run by community.

Anyway, I received some insider information from source (I would not say complete information but at least it helps to understand the situation) and I believe you are hiding information. You have not answer the question I left to you few post above.

Unfortunately we built a culture that suggest casino to refund their deposit if anything become wrong. But it's also noticeable that many abuser take the chance and hostage a casino to get their deposit back even if they intentionally played wrong. In many cases I had such feeling, I don't know if some of other experience forum users will agree with me or not.
If you think about this '' @b0r0, did you seek 3rd party mediation as PlayBetr is claiming, what is their take on this case? ''
-Yes I wrote to their license suplier E-Curacao Gaming, but looking at their ratings and reviews I do not expect anything from it - https://www.trustpilot.com/review/www.curacao-egaming.com
If you are alluding to other question I must have missed it or dont see it. I dont hide anything
b0r0 (OP)
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October 15, 2022, 10:28:27 PM
 #26

The 3rd party that I contacted that is of course sponsored and paid by the bookmakers that use exactly and strictly only that mediator haven't yet responded
b0r0 (OP)
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October 31, 2022, 09:28:44 AM
 #27

Just a update on the situation after 1.5 months of waiting PLAYBETR still haven't responded the e-mails I wrote them, the only 3rd party mediator that they accept to talk with is also not responding and I guess they just decided to STEAL the money and not respond anything anywhere, still this will hurt the bad because I informed all possible review sites and their popularity is decreasing as we can see in their site visits number so it is good, and they will anyhow return this money on court after the 3rd party mediator response
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October 31, 2022, 05:45:31 PM
 #28

The 3rd party that I contacted that is of course sponsored and paid by the bookmakers that use exactly and strictly only that mediator haven't yet responded

Who told you there are not fair mediators?

Aren't you free to choose a mediator of your choice?
PlayBetr
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October 31, 2022, 06:18:45 PM
Last edit: October 31, 2022, 06:28:55 PM by PlayBetr
 #29

Who told you there are not fair mediators?

Aren't you free to choose a mediator of your choice?

Exactly. He chose his own mediator (who we do not and have never sponsored). We presented our case. The mediator chose not to pursue further. Now he is hopping from mediator to mediator, hoping that one will eventually rule in his favor. No legitimate mediator will take a case which has already been decided on by someone else. This matter was ended weeks ago.

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October 31, 2022, 06:31:51 PM
 #30

The 3rd party that I contacted that is of course sponsored and paid by the bookmakers that use exactly and strictly only that mediator haven't yet responded

Who told you there are not fair mediators?

Aren't you free to choose a mediator of your choice?

The mediator must be licensed.From a legal point of view, this is fraud.the law is looked at. this was not a mediator but a crook Grin
b0r0 (OP)
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October 31, 2022, 08:18:44 PM
Last edit: October 31, 2022, 09:17:21 PM by b0r0
 #31

According to your site you say that you only cooperate with that mediator Curacao EGaming who by the way is your license provider (and is also license provider to all blacklisted bookmaker on this forum - coincidence or not?) Cheesy
https://www.trustpilot.com/review/www.curacao-egaming.com Here is their ratings
and also they didnt send me any respond, tell your friends from Curacao Egaming to at least make official respond because they are acting same like you = not responding any e-mails  Huh Grin

Tell me which mediators (apart from the ones sponsored by you) are you ready to use before going on court?


And also answer me this:
- Do you have in the terms of conditions that you can keep (steal) someone's funds without providing proofs to the player for that?

and simplier question:
- Are you the only bookmaker who can withheld funds (deposit + winnings) from a player without explanation?


https://prnt.sc/PjP2qp9QDsnK Here I do not read that you can keep (steal) the money of the player, you should update your rules and put "We can steal everyone's money and not respond your mails"

https://prnt.sc/sEBWZvHPTBnj Here you say deposit will be returned, now you go against your rules, once again i suggest you to update your rules and say "We can do whatever we want and this Terms are just a procedure"

and once again, I have no multiple account here and I offered you thousands way to prove it but you accepted none of those, I offered you to make all video verifications that you can imagine but you prefer to met me in Curacao's courts when I will be on vacation there (which you will be paying for btw)  Cool

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October 31, 2022, 09:08:45 PM
 #32

-Snip

You are lying to everyone. You have filed for multiple mediations. We responded to the first with many paragraphs of detail. We have proven this to a trusted member of the forum, which he has confirmed above. The other which has contacted us refused to take your case. These mediators don't take kindly to scammers wasting their time, when they are trying to provide a legitimate service. You tried. You lost. It's over.

b0r0 (OP)
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October 31, 2022, 09:24:46 PM
 #33

When you are so honest just answer the questions from above. I only submited through Curacao EGAMING only and have never received an answer from them yet about official decision (kindly ask them as they are your partners in crime to answer me)

the other which I contacted did not take the case because they dont have a department for dealing with Sports betting complaints, here is a proof about that https://casino.guru/playbetr-casino-the-player-s-account-got-closed they did not refuse because I am a scammer as you say lol
As you can see for everything I provide a proof, and apart from that you are only typing with bold blue letters and you think your statements are bolder, you are just funny.

By the way read what is casino.guru (one of biggest brands for casino reviews) saying about your joke casino/bookmaker >> https://casino.guru/playbetr-casino-review#tab=js-tab-detail-homepage   [[ Warning: Playbetr Casino has certain sections of Terms and Conditions that we consider to be unfair to the casino's players. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

As we already mentioned, we've rated Playbetr Casino as a struggling online casino. That doesn't necessarily mean it's bad, it only means it has relatively low revenues even after being on the market for quite some time, which can become an issue if you hit a big win. If you are a high-roller, we recommend finding a bigger casino to play at. ]]



and why you always ignore my questions?? Answer me this so everyone can know for future
-Tell me which mediators (apart from the ones sponsored by you) are you ready to use before going on court?

- Do you have in the terms of conditions that you can keep (steal) someone's funds without providing proofs to the player for that?

- Are you the only bookmaker who can withheld funds (deposit + winnings) from a player without explanation?

https://prnt.sc/PjP2qp9QDsnK Here I do not read that you can keep (steal) the money of the player, you should update your rules and put "We can steal everyone's money and not respond your mails"

https://prnt.sc/sEBWZvHPTBnj Here you say deposit will be returned, now you go against your rules, once again i suggest you to update your rules and say "We can do whatever we want and this Terms are just a procedure"



Also if Curacao EGaming doesnt respond in few more days, expect a call from my Curacao lawyer this is my last
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October 31, 2022, 09:31:46 PM
 #34

-Snip

You are a liar. This is not true and we showed @BitcoinGirl.Club the proof. We are done wasting any time on you and your extortion attempt.

LEVSKI7
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October 31, 2022, 09:42:33 PM
 #35

playbetr is a scammer's manual. It shows us a lot of fraudulent practices  Embarrassed
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October 31, 2022, 09:48:46 PM
 #36

https://casinogurubg.com/obzor-playbetr-casino#tab=js-tab-reviews 
Guru gives them a very low rating, but in reality they are a round 0  Grin
b0r0 (OP)
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October 31, 2022, 10:40:04 PM
 #37

SUMMARY of all this is Playbetr do not respond mails, cooperate with mediators who are their license suppliers (by license supplier this means they pay 10 000 - 15 000 a year to get a license in Curacao by a firm who operates that for them because such license in Europe is very expensive and they cant run their dirty schemes with MGA or other license providers), refuse to answer questions which I posted them here, provided 0 evidence, refused to allow me make KYC and finally decided to keep all my money and not returning deposit even thought they have that nowhere in their rules.

You can see who is on the right side here by seeing their last few posts when I post proofs, they just say "You are a liar" "You lie" , I post proof again and post question, they again go "You lie" thats an argument we usually see from a person who steal and can't continue a debate cuz they have no facts and evidence.

Also its very interesting fact that after I got scammed the numbers of complaints against them raised on many other forums and review sites.


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November 02, 2022, 02:32:24 PM
 #38

Source: https://casino-howto.com/blog/how-to-file-a-complaint-to-gaming-curacao-nv-365jaz/ says this:

Here is what I have managed to find regarding the process
Gaming Curacao (N.V. 365/JAZ) is truly terrible when it comes to complaints against the casinos with its license.
There is no procedure to be found anywhere (no info on their official website) regarding how to file a complaint so the only thing you can do is to contact the commission:
Either via this email: info@gaming-curacao.com
Or by post: PO box 840, Willemstad, Curacao, Bonaire, Sint Eustatius and Saba




Source: https://game-protect.com/curacao-license-scam/ says this:


Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ, 8048/JAZ
If you register directly at Curacao licensed casinos or sportbooks, then you bet or play on your own risk! Because the master-license holder neither supervises the casino nor takes responsibility in case of scams.

If you register your casino or sportsbook account with Game Protect here, then we will compensate your damage if the casino or sportsbook will scam you.



You can guess that they are licensed by the worst one 365JAZZ
The fact that you do not have number to be contacted by my lawyer is another proof of how scam you are
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November 02, 2022, 03:24:25 PM
 #39

https://lms-advocaten.com/en/lms-curacao-gaming-lawyers/
https://www.sportsbookreview.com/forum/showthread.php?p=30463978=This
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November 03, 2022, 06:33:29 AM
 #40

Curacao EGAMING is not a mediator but a licensor. Expect nothing from them.

From my experience, those below are fair mediators:

https://thepogg.com/all-complaints/

https://www.casinomeister.com/player-arbitration-pab/

If you decide to choose one of those 2 above, make sure you read their Terms as they both don't allow jeopardizing your case in public after you submit a complaint with them.

Casinoguru and askgamblers can be consider fair as well but personally i would choose one of the first 2 mentioned.

https://casino.guru/complaints

https://www.askgamblers.com/casino-complaints

As long as you both (OP and playbetr) agree to use one of mediators above, this case can easily be solved.
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