Cloudbet - Asked for verification and blocked account.

[BitcoinGirl.Club]

Well, the selfie thing may surprise you about casinos, but some fintechs ask you to take a video of you holding your ID card or passport with your mobile phone in order to sign up. If I remember correctly, some CEXs do too. So it seems to me that this is not going to be exceptional in the future. In the old days you went to the bank with your documents and the bank manager saw your face, or to the casino and they asked you for ID to enter, and something similar is going to happen online, adapted to this medium.

It's sad, isn't it?
Back in few years when we heard the word Crypto Casino, we used to get a picture that it was a casino where we can play anonymously. It's not the same anymore. Now in reality things are changing. All Crypto Casinos are moving out from the concept. They ask for KYC for silly reasons, even when it's obvious that VPN was used in some cases.

[tester11919]

Status for the 22.09.2022 - they are anwsering me with templates and ask to wait more...

Thank you for contacting Cloudbet support.

Whilst we understand the frustration that this might and could potentially cause, please also try to understand that we would have to ensure adherence to their procedure.
In similar circumstances, when there are ongoing checks and investigations. There would not be a concrete timeframe, unfortunately.

We, therefore, kindly ask you for your continued patience and understanding in the matter.
We will reach out to you following the conclusion of said investigation.

Should you have any further questions please don't hesitate to ask.

Kind Regards,

Nakai
Cloudbet Customer Support


Looks like a scam...

[Bitcoin_Arena]

Looks like a scam...

The casino itself is not scam at least to the best of my knowledge. it's one of those oldest crypto casinos but the problem is that the way they have been handling things in the recent years doesn't give someone any desire to play there.
Holding someone's money for month with no ETA whilst carrying out some endless investigation is annoying for sure.

[Flangler1]

I m using this casino from time to time, and they never wanted KYC from me. Maybe you exceed the allowed amount of money.

[tester11919]

I m using this casino from time to time, and they never wanted KYC from me. Maybe you exceed the allowed amount of money.

Be prepared that they can block you and removed access to the account and to the money. My advice is to use another casino

[Bitcoin_Arena]

I m using this casino from time to time, and they never wanted KYC from me. Maybe you exceed the allowed amount of money.

Their KYC verification program is not mandatory for every users. They will ask for KYC at anytime if they feel like they need to, perhaps that's why they have never ask for KYC from you yet.

Read their terms - https://www.cloudbet.com/en/help/terms

[Flangler1]

I m using this casino from time to time, and they never wanted KYC from me. Maybe you exceed the allowed amount of money.

Be prepared that they can block you and removed access to the account and to the money. My advice is to use another casino

I do not keep money in their casino or in any. I sent it when I want to play and I send it out when I'm done. Why would anyone keep money in casino deposits longer than necessary (that s just my assumption)? From my experience, other casinos do require KYC and cloudbet accepts a lot of altcoins the withdrawal time is quite long tho. They have aka slot machine games and do not require KYC.

[tester11919]

It's 26th of the October - still no crypto and no account. They are scammers I think

[Flangler1]

It's 26th of the October - still no crypto and no account. They are scammers I think

Strangely the website id down now, maybe it really is a scam, and I was just lucky to make a withdraw.