🐺 wild.io 🎁 350% Welcome Package 💸 20% Weekly Cashback 💰 $1K Daily Rakeback

[Botnake]

Looks like all the sig participants of Wild.io trying to defend the casino reputation here. It is slightly reasonable. But some of you are clueless about the whole situation and defending the casino, which doesn't make any sense. The user has already submitted a complaint at Casino Guru one week ago and provided some evidences there also. Wild.io team hasn't replied to that complaint yet (check it). Moreover, the representative of the casino is inactive here for since last 11 days.

If not with your post we wouldn't be aware that he had already submitted his complaint at casino.guru. I think @miastej2023 has to confirm if he and miastej18 (https://casino.guru/) is the same person, otherwise, there's no valid accusation here.

Also, what he posted were just copy pasted reply from wild.io (allegedly), he could have make it more valid, like a screenshot of the conversation, or his account balance before it was blocked.

This was also mentioned

for deposit i used trx balance which are on my trust wallet balance

Maybe he can post the transaction proof so we can verify.

I think it isn't necessary to create a scam accusation thread in Bitcointalk forum now as the complaint of the users is already active on a mediator servic (CasinoGuru). Has any of you reached the casino team by telling them to look into the issue of that user?

The best person to reach them is Hhampuz, our campaign manager if their account here is not active.

According to https://casino.guru/wild-io-casino-player-s-winnings-have-been-confiscated-4

Wild.io Casino has 4d 7h 0m 33s to reply

So let's wait until they replied, or if not, it's their choice.

[xLays]

I just tried this website and played some casino slots since at the moment they don't have a sportsbook. I deposited only 50 USD using a promocode with free spins. It was instant and the game experience is smooth but the user interface is somewhat slow in my opinion. I initially thought that the free spin was entirely free and the winning amount would be credited to my account right away but I was wrong; I didn't read the note about the 40x wagering requirements. 🤦

[miastej2023]

at this moment casino scammed already one man, and you can see at casino guru into complaint one RED COLOR complaint, where without any evidence casino stolen balance. \\


now in my complaint casino do not answer.
timed extented for more 7 days

casino wild.io real reviews scam casino

do not play wild.io casino
casino can take your balance without real reason, this is approved by casino guru

[panjul07]

Looks like all the sig participants of Wild.io trying to defend the casino reputation here. It is slightly reasonable. But some of you are clueless about the whole situation and defending the casino, which doesn't make any sense. The user has already submitted a complaint at Casino Guru one week ago and provided some evidences there also. Wild.io team hasn't replied to that complaint yet (check it). Moreover, the representative of the casino is inactive here for since last 11 days.

It is quite normal to see campaign participants try to defend the site they promote, I did it some time but I have to say that we should not defend the site blindly just because we are hired as campaign's participants.
At least we need to be objective, seeing the whole case from 2 sides.
By the way, wild.io seems to be inactive both here in this forum as well as in casinoguru, is the decision of holding the campaign also related to the unresolved complaints in casinoguru?
I believe they (wild.io) are aware about this case, it would be better if they give a reply (at least) so there will be not too far speculation about what is going on.
 

[miastej2023]

Everything is clear here, Wild.io scam new players who with Welcome bonuS offer, so welcome bonus is fake bonus.

wild.io scam casnio real review

[Mahdirakib]

By the way, wild.io seems to be inactive both here in this forum as well as in casinoguru, is the decision of holding the campaign also related to the unresolved complaints in casinoguru?

OP rarely gives any update here. This thread was inactive for a few months, but the forum member started to discuss here again when they launched the sig campaign. Now the sig campaign has been put on hold, and there is a question about the transparency of their bonus system. OP was active in the forum today, but he hasn't tried to make the situation clear. Perhaps, the campaign hasn't been put on hold for the unresolved complaints.

[wildcasino]

Hey everyone!

Unfortunately, we cannot weigh in on the Casino Guru complaint, as it is still being investigated by our security team. While we have not publicly replied on Casino Guru yet, we are in constant contact with Casino Guru representatives to try to solve this matter.

Aside from that, I'll be more than happy to answer to the questions posted in the threads:

"What’s the turnover requirements for all the reward on the wheel?" - the turnover requirements vary, depending on the wheel in question. They go from 1x on the VIP Wheel to 20x for the Jungle Wheel, and 40x for the regular Wheel of Fortune;

"Does the wild wheel and jungle wheel has same requirements to VIP wheel which requires at least level 12 VIP?" - no, the VIP level requirement only applies to the VIP Wheel;

"What is the total wager amount needed to reach the level 12?" - The total wager requirement to reach level 12 of our VIP Program is $200k.

"Have the team yet planned to launch a token for the casino?" - it's on our roadmap

"About monthly bonus? How do you calculate this bonus, is it based on user's rank + its overall statistics (deposit, wager, profit, etc) of the user during the past 30 days?" - we cannot disclose the exact formula for this, but I can tell you that it takes into account deposits, cashouts, wager, and a few other factors;

"Anyway, I also see that you are offering account transfer from other casino, is there any special benefit for users who do this except getting the equal rank?" - this feature is available for VIP users, and it's aimed to be a fast lane to the VIP program, unlocking all VIP benefits a user would have at another casino, and more;

Hope I covered everything

[Mahdirakib]

Unfortunately, we cannot weigh in on the Casino Guru complaint, as it is still being investigated by our security team. While we have not publicly replied on Casino Guru yet, we are in constant contact with Casino Guru representatives to try to solve this matter.

This silence will cause of your reputation damage on Casino Guru and Bitcointalk forum. Your team need to be more transparent and active to deal with the complaints. One of the complaints had been marked as unresolved on Casino Guru on the previous month. Now your team has less than two hours to reply in the complaint of 'miastej2023'. They will mark it as unresolved if you guys don't reply within this time frame.

[Mr.suevie]

I just tried this website and played some casino slots since at the moment they don't have a sportsbook. I deposited only 50 USD using a promocode with free spins. It was instant and the game experience is smooth but the user interface is somewhat slow in my opinion. I initially thought that the free spin was entirely free and the winning amount would be credited to my account right away but I was wrong; I didn't read the note about the 40x wagering requirements. 🤦

Woah that's some heck of a requirement, I would understand if it's 10x but 40x that's just them saying we'd like to see you try and win with a mischievous smile too . I have gotten some free spin from different casino I registered but haven't met a 40x requirements of wagering although I know since it's free there would be likely risk involved that might prevent you from making it but at least the requirements for wager should be reduced a little.

[Bitinity]

Woah that's some heck of a requirement, I would understand if it's 10x but 40x that's just them saying we'd like to see you try and win with a mischievous smile too . I have gotten some free spin from different casino I registered but haven't met a 40x requirements of wagering although I know since it's free there would be likely risk involved that might prevent you from making it but at least the requirements for wager should be reduced a little.

I would not understand if there is casino that offer bonus with 10x wagering requirement only because 30-40x is the most common or I can say it as the most standard wagering requirement for similar bonus. I do not say to defend this casino, just saying it in general knowledge about such a bonus.

Unfortunately, we cannot weigh in on the Casino Guru complaint, as it is still being investigated by our security team. While we have not publicly replied on Casino Guru yet, we are in constant contact with Casino Guru representatives to try to solve this matter.

This silence will cause of your reputation damage on Casino Guru and Bitcointalk forum. Your team need to be more transparent and active to deal with the complaints. One of the complaints had been marked as unresolved on Casino Guru on the previous month. Now your team has less than two hours to reply in the complaint of 'miastej2023'. They will mark it as unresolved if you guys don't reply within this time frame.

Unfortunately OP did not clarify what is the main issue with their deposit bonus since most other complaints at casinoguru are mostly the same which are all cases when players able to complete the wagering requirement of the bonus then being blocked.

[iv4n]

Unfortunately, we cannot weigh in on the Casino Guru complaint, as it is still being investigated by our security team. While we have not publicly replied on Casino Guru yet, we are in constant contact with Casino Guru representatives to try to solve this matter.

This silence will cause of your reputation damage on Casino Guru and Bitcointalk forum. Your team need to be more transparent and active to deal with the complaints. One of the complaints had been marked as unresolved on Casino Guru on the previous month. Now your team has less than two hours to reply in the complaint of 'miastej2023'. They will mark it as unresolved if you guys don't reply within this time frame.

They have an answer that has been waiting for approval for 2 days, as well as several answers from a person who made a complaint. Looks like a clean case, a guy played some slots and he got lucky... and it's not even some crazy big amount of money in question, everything they could investigate is very easy, it's just slots after all, and the casino has all the records.

Well, I wanted to try Wild Casino... it's looking good. But I got a little carried away reading this complaint and things related to it. I think I will postpone the registration, I will wait to see how this case will be resolved.

[miastej2023]

At this moment situation are ABSOLUTELY CLEAR.

Wild casino added new restrictions and try to steal balances. Casino Guru answer are completely understandable: wild.io are unfair casino, everyone can look at casino guru, complaint are closed like unresolved. Wild.io is scam casino.

[panjul07]

At this moment situation are ABSOLUTELY CLEAR.

Wild casino added new restrictions and try to steal balances. Casino Guru answer are completely understandable: wild.io are unfair casino, everyone can look at casino guru, complaint are closed like unresolved. Wild.io is scam casino.

I did not check their bonus terms before your case, but it will be great if there is someone who have archived their bonus terms especially about the restriction to make sure that the restriction is added after your case or it is already there before your case.
Anyway, as far as I remember, the bonus restriction was not their first reason to confiscate your winning, am I right?
Was it related to fradulent activity or advantage play that make you able to complete the wagering requirement?
And now they changed the reason and say that you are not eligible for the bonus because you come from the restricted area for the bonus?

[miastej2023]

casino do not answer emails. may be the discussing with casino guru.. but not with me. i do not know what they think at this moment about situation. you can see my complaint, all information are there ..

[iv4n]

casino do not answer emails. may be the discussing with casino guru.. but not with me. i do not know what they think at this moment about situation. you can see my complaint, all information are there ..

It's crazy when a casino puts its reputation on the line for a little over $10k... I think that shouldn't be too high amount for any casino that intends to run a serious business and grow with time.

Well, their representative has been silent for 10 days already. I don't like it when a casino ignores some serious issues, in the long run, they will just lose players.

[decodx]

At this moment situation are ABSOLUTELY CLEAR.

Wild casino added new restrictions and try to steal balances. Casino Guru answer are completely understandable: wild.io are unfair casino, everyone can look at casino guru, complaint are closed like unresolved. Wild.io is scam casino.

I did not check their bonus terms before your case, but it will be great if there is someone who have archived their bonus terms especially about the restriction to make sure that the restriction is added after your case or it is already there before your case.
Anyway, as far as I remember, the bonus restriction was not their first reason to confiscate your winning, am I right?
Was it related to fradulent activity or advantage play that make you able to complete the wagering requirement?
And now they changed the reason and say that you are not eligible for the bonus because you come from the restricted area for the bonus?

The way this casino handled the situation seems real shady.  At first they told the guy they were taking his winnings cuz of fraud or something.  but they didn't back that up at all. and  Now they're saying it's because he wasnt eligible for some bonus.  They keep changing their story.  Makes you wonder if they ever had a good reason or if they just didn't wanna pay out and were grasping at straws. 

Either way, the whole thing smells fishy.  If they really had a rule against his location getting bonuses, seems like they shoulda told him that upfront, or restricted it at the software level, before taking his money. The casino had his real location based on the IP address, since the player was not using a VPN to mask it.  The way they kept switching excuses makes them look incompetent at best, sketchy at worst.  You gotta wonder how they run things there if basic stuff like eligibility rules aren't sorted ahead of time.  Doesn't give me much faith in them.

[wallet4bitcoin]

casino do not answer emails. may be the discussing with casino guru.. but not with me. i do not know what they think at this moment about situation. you can see my complaint, all information are there ..

It's crazy when a casino puts its reputation on the line for a little over $10k... I think that shouldn't be too high amount for any casino that intends to run a serious business and grow with time.

Well, their representative has been silent for 10 days already. I don't like it when a casino ignores some serious issues, in the long run, they will just lose players.

They already lost players, but current and intending.

How will you take a whole 10 days to respond to respond to a client, the max should be 3 days, even if you have a backlog of emails waiting to be attended to, it should not exceed 5 days, or 5 working days.


10 whole days is my issue with them. Imagine having to withdraw earnings to meet a particular need and then I get disappointed just because a casino was reluctant to respond to my complaint, whether it be their standard or not, it is totally unacceptable.

[Mahanton]

At this moment situation are ABSOLUTELY CLEAR.

Wild casino added new restrictions and try to steal balances. Casino Guru answer are completely understandable: wild.io are unfair casino, everyone can look at casino guru, complaint are closed like unresolved. Wild.io is scam casino.

I did not check their bonus terms before your case, but it will be great if there is someone who have archived their bonus terms especially about the restriction to make sure that the restriction is added after your case or it is already there before your case.
Anyway, as far as I remember, the bonus restriction was not their first reason to confiscate your winning, am I right?
Was it related to fradulent activity or advantage play that make you able to complete the wagering requirement?
And now they changed the reason and say that you are not eligible for the bonus because you come from the restricted area for the bonus?

The way this casino handled the situation seems real shady.  At first they told the guy they were taking his winnings cuz of fraud or something.  but they didn't back that up at all. and  Now they're saying it's because he wasnt eligible for some bonus.  They keep changing their story.  Makes you wonder if they ever had a good reason or if they just didn't wanna pay out and were grasping at straws. 

Either way, the whole thing smells fishy.  If they really had a rule against his location getting bonuses, seems like they shoulda told him that upfront, or restricted it at the software level, before taking his money. The casino had his real location based on the IP address, since the player was not using a VPN to mask it.  The way they kept switching excuses makes them look incompetent at best, sketchy at worst.  You gotta wonder how they run things there if basic stuff like eligibility rules aren't sorted ahead of time.  Doesn't give me much faith in them.

This what truly sucks when you are really that playing or dealing up with centralized platforms on which on the time that you do make out some winnings then they could really potentially just simply block you and confiscate those winnings or simply dont pay you up and having those kind of sudden issues and if on the time that they are really changing up those reasoning then they are really just trying out to make themselves look
that they arent that transparent at all or simply they are really that possibly making some stories just on not totally be able to paid up those winners. There might be some violation of terms and conditions
but it should really be that presented and explained well. If ever this one turns out on having those changing reasoning then it cant be avoided
that you would really be having those assumptions that they are really just making those alibis.

[decodx]

<...>
10 whole days is my issue with them. Imagine having to withdraw earnings to meet a particular need and then I get disappointed just because a casino was reluctant to respond to my complaint, whether it be their standard or not, it is totally unacceptable.

Truthfully, it hasn't been 10 days of no response to the player.  Rather, it's been 10 days since the company last spoke about this case here and  they did get back to the player, just not in the way he hoped.  More than likely their reply was to block his account and seize what he had with them.

Not that their justification matters anymore I reckon.  Even the Casino Guru folks agreed the Wild.io casino was shady in this case.  So no explanation they could pull out of their hat would hold water at this point.

[logfiles]

casino do not answer emails. may be the discussing with casino guru.. but not with me. i do not know what they think at this moment about situation. you can see my complaint, all information are there ..

If nothing materializes out of this after so more days of you waiting for their response. I advise you to open up a scam accusation. You can use this format but most importantly include all the details including how they keep shifting goal posts and the Casinoguru outcomes as well.

I could use the thread as a future reference to warn other people about their service.