Too harsh on user?

[michellee]

I don't think that would apply to a reputable casino because they can tell where their users are coming from. I've read that one casino only requires a one-time visit from a user using their original IP. After that, users can use any IP because the casino records each user's IP address and connection details. It looks better, doesn't it? Because we don't need to bother thinking about whether it's VPN or using a different SIM card.

But as long as I play gambling, I have never encountered anything like that so I don't know if there is a casino that applies that way. It may be worth asking the casino's customer service and asking them for an explanation.

[xSkylarx]

It's pretty weird, though, if you change your internet connection. I mean, when you play in your house, you are using wifi, but when you go outside, you either connect to other wifi or use data, which means your IP will change, so there would be a lot of people getting banned on this. If the casino is legit, there is another reason for it: multiple accounts. As you know, this is one of the most prohibited things to do, and if it is stated in their terms and conditions that they will confiscate the balance, then we have no choice.

[acroman08]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

confiscating the deposit balance for the reason of having a different IP address the user usually have is BS. I wonder if there is more gambler out there that used their gambling site and got banned because they used different IP addresses when using their account.

just curious, what's the name of the gambling site the person you know is using? I am curious because that gambling site should be avoided.

[len01]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

balance confiscation from customer just because of IP problem, there used to be this kind of problem but that person use same IP in same device after that create more than one account. I agree with @panjul07 statement, if you (OP) really have problems at the casino confiscating your balance, please provide evidence at which casino you registered or made a deposit after that your funds were confiscated?

i have a slight suspicion, could it be that the OP made multiple accounts at one casino causing balance confiscation. because it is very rare for balances to be confiscated due to IP reasons like that.

[abel1337]

If it is inside the casino ToS, It is justifiable but if it's not indicated I think it can be contested. Most of the time, This kind of case is connected to multiple account issue. Though I believe that you won't be banned on using different sim cards or different devices on a single account. The IP we have on sim cards is AFAIK have a dynamic IP and using different devices that has no history of other account logins should be safe. Multiple devices with static or a dynamic IP on one account is safe, but using a multiple account on a multiple devices even if it's a dynamic IP is considered multi accounting and you could be banned for it. 

If you are confident that you are not using multiple account, and you receive allegation like this on a casino. You can contest it and for sure majority of people who see it will support you.

[piebeyb]

I also really don't agree that deposit money is also frozen, but that doesn't mean that this casino can also be called a scam, because what gamblers need to know is before playing, read the terms and conditions of the casino so that there are no cases of frozen user accounts and money.

if there really is a case of the same IP or device and they are caught cheating, for example taking advantage of bonuses, their deposit money should not be frozen, just enough money from the winnings, after that the IP and username associated with it are blacklisted, sometimes if you use a SIM card from the internet, a cell phone with the same provider often gets the same IP so it's best to play using WIFI internet, not all casinos are harsh on users it's just that most are like that. 

[Daltonik]

I think is not gonna to be problem, as long you're on the same country IPS.

Let's say, you're from Country A and suddenly there has some change activity to Country B. IMO, it's only a security feature to allert the user there has some unknown activity in your account.

I believe not only casino can do that, but also all other financial service.

In fact, of course it should be that way, but many online casinos in their TaC prescribe that it is legal to use only one ip address from one location (family) or only one device per user. But will it be considered a violation if one user uses both a desktop computer and, for example, a tablet or a mobile phone to log into his account, I think all this will be interpreted by the online casino in his favor and consider that the user has violated the rules.

I think that in online gambling you should follow the rule as in trading, that is, have a separate computer or laptop for this purpose and preferably with a white dedicated ip.

[gunhell16]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

I don't understand what the sim card has to do with gambling in a casino. Is it because of the confiscation of the account that you are saying that this is the one that suddenly locked or blocked the account despite a large amount of your balance on their casino platform?

Then I don't think I've seen any crypto gambling that requires a sim card number when you create an account on their platform so you can gamble. is there

[Beparanf]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There’s no such thing written on any casino ToS that restrict user to play on different IP. The only problem you will encounter if you use an IP that was previously use by other player in the same casino due to multiple account violations. You friend can file a complaint about this on the casino license provider because there’s clearly no violation done on your friend part.

I’m just wondering if your friend is telling the truth for using 2 IP on same account because probably he is doing a multiple account. There’s no recorded case like this here in the forum.

[EarnOnVictor]

Is it right to call a gambling platform a scam for confiscating users account with the deposited balance because you use more than one SIM card to access the platform? The SIM cards aren't from same network provider, so their IP addresses are different from one another.

This happened to someone I know very well, but I found this to be too cruel,  different IPs on the same device shouldn't cause this ban, what do you think?  

There are some gambling platforms that pray that users make this mistake and use the opportunity to sit down on their money.

What’s the problem with multiple ips? So the user isn’t allowed to change his sim card ? What kind of rules is this? I know casinos have problems when you have single ip and multiple accounts connecting from it, but here the case is different and complete opposite. So the casino doesn’t have any right to confiscate the balance. OP if you don’t mind then please mention the details of the casino. Also as from these types of rules, it’s completely concluded that the casino is new and not trusted yet. So it’s better to avoid these type of casinos if you love your hard earned money.

This is so gross, so many nonsense casinos, they should be tried for this. In this present dispensation, casinos should know how things work around the world, even without you changing your sim, most people in the world are using dynamic IPs, so they will seize all their monies because of that?

Well, this is why I like to double-check before entrusting my money to any company, some of them are crooks/rogues that are just using casinos to scam people.

[Daltonik]

~
I don't understand what the sim card has to do with gambling in a casino. Is it because of the confiscation of the account that you are saying that this is the one that suddenly locked or blocked the account despite a large amount of your balance on their casino platform?

Then I don't think I've seen any crypto gambling that requires a sim card number when you create an account on their platform so you can gamble. is there

Here OP means that SIM cards of different providers will have a different range of ip addresses used and due to the restrictions of the rules of online gambling platforms for changing ip, the user may be blocked for using different IP addresses for one account.

[Kakmakr]

Well, it depends on what the Alt accounts are being used for....

Some people use those accounts to get some extra gambling money from referral accounts (Depositing on referrals and getting the commission on the main account) or it is used for Bonus abuse.

The severity of the transgression of the Alt account abuse have to be taken into consideration, but in most cases the casinos will use the multiple account abuse as an excuse not to payout the wins. 

[Wapfika]

Well, it depends on what the Alt accounts are being used for....

Some people use those accounts to get some extra gambling money from referral accounts (Depositing on referrals and getting the commission on the main account) or it is used for Bonus abuse.

The severity of the transgression of the Alt account abuse have to be taken into consideration, but in most cases the casinos will use the multiple account abuse as an excuse not to payout the wins. 

Multiple account is not tolerated on the casino and it’s punishable by banning the other account. There’s an exemption if the other account is already inactive since the casino will just delete the inactive and leave the active account unharmed.

In this case, there’s no multiple account being mention. Only two sim cards on one device and one account. This will result to 2 unique IP address on a single account which is not against the casino.

[KiaKia]

A cheater won't always admit it, until they are caught redhanded with good proof. Your friend or whoever they are may be telling you half the truth. It is wrong to use two IP addresses on a gambling platform and can be considered cheating on the platform. The fault is with your friend. When using a gambling platform, you must follow the rules, and you shouldn't swap your sim card, why not stick with one?

[Eureka_07]

<snip>

Multiple IPs on a single device/account is not bannable. I haven't witnessed any casino ban users due to that. Can you tell us more about that story of your friend?
You cannot be banned from that, but if he used those IPs with other account, or other accounts had that same IP for relevant reason, then the accounts are subjected for breaking their ToS. But that should be resolved through KYC for both accounts.

[libert19]

I find this hard to believe. Mobile isps have different ip each time you turn on Internet.

Did your friend confirmed with casino rep that different ip was cause of ban? On which casino did this happen?

[ultrloa]

<snip>

Multiple IPs on a single device/account is not bannable. I haven't witnessed any casino ban users due to that. Can you tell us more about that story of your friend?
You cannot be banned from that, but if he used those IPs with other account, or other accounts had that same IP for relevant reason, then the accounts are subjected for breaking their ToS. But that should be resolved through KYC for both accounts.

It is indeed not bannable and I think there's nothing wrong having different IP addresses in a single device. Even the IP address on the device I used sometimes change although I am only using the same internet connection. I wonder if his friend tried explaining to the custom support if his friend's account is banned due to having multiple accounts which as you have said are more likely to get banned since having multiple accounts break their TOS.

Well they can prove that they are not using multi account by submitting a KYC to them, by this way they can prove their innocence towards the accusation of the casino to them. For sure the details written upon registration is big help for them to clear out this case. But if the casino still avoid and return their money then this indicate that they are scam and possibly they do this to other user to.

[pixie85]

I think that if the rule is one account per person and there's a solid proof that he had more than one account, even with the use of 2 different numbers, the casino should proceed with KYC of both accounts.

If the user cannot do KYC on both accounts or provides the same information for both, his accounts can be banned. He knew what he was doing when he registered the second account, right?

Of course I'm against taking player's money. His deposits should always be returned to him.

[maydna]

<snip>

Multiple IPs on a single device/account is not bannable. I haven't witnessed any casino ban users due to that. Can you tell us more about that story of your friend?
You cannot be banned from that, but if he used those IPs with other account, or other accounts had that same IP for relevant reason, then the accounts are subjected for breaking their ToS. But that should be resolved through KYC for both accounts.

It is indeed not bannable and I think there's nothing wrong having different IP addresses in a single device. Even the IP address on the device I used sometimes change although I am only using the same internet connection. I wonder if his friend tried explaining to the custom support if his friend's account is banned due to having multiple accounts which as you have said are more likely to get banned since having multiple accounts break their TOS.

In this case, I suspect his friend used different IP addresses to access his account, which raised suspicions from the casino, stating that multiple accounts accessed the account. Maybe it's true that his friend needs to ask customer service directly and explain the problem in more detail so that his friend can solve the case immediately. I think casinos can recognize the IP of a device we use, and if we don't cheat, our account will also be fine accessing the casino.

[decodx]

So, wait, what's the situation we're discussing? Did someone get banned from the casino and have their money taken away for breaking the terms of use? If that's the case, I don't think it's a scam. The casino has the right to protect themselves against people who try to cheat the system by having multiple accounts. They gotta do what they gotta do to prevent fraud.