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Author Topic: How much these features weigh most when you choose your favorite casino?  (Read 1428 times)
AicecreaME
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April 08, 2023, 05:06:09 PM
 #161

As for me, the most important feature would be having a good help desk or customer service. This is because when problems and inconvenience happen, it'll be less of a hassle and a stress if you have a nice representative you can run to to ask solutions and troubleshooting advices. It will be great if the casino is willing to help and cooperate with you to solve your concerns. If a casino don't possess this feature, isn't accommodating and approachable, then expect to be disappointed and to encounter chain of chaos.

My top three from the list you've mentioned are as follows, in chronological order: the good help desk, strong community/reputation, and good looking/fast user interface. All of the other features can come in any order, I won't really mind but these are my top priorities if ever I will engage in gambling or if someone will ask me about what they should look for in a website.
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April 08, 2023, 06:03:28 PM
 #162

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.


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April 08, 2023, 06:58:52 PM
 #163

As for me, the most important feature would be having a good help desk or customer service. This is because when problems and inconvenience happen, it'll be less of a hassle and a stress if you have a nice representative you can run to to ask solutions and troubleshooting advices. It will be great if the casino is willing to help and cooperate with you to solve your concerns. If a casino don't possess this feature, isn't accommodating and approachable, then expect to be disappointed and to encounter chain of chaos.

My top three from the list you've mentioned are as follows, in chronological order: the good help desk, strong community/reputation, and good looking/fast user interface. All of the other features can come in any order, I won't really mind but these are my top priorities if ever I will engage in gambling or if someone will ask me about what they should look for in a website.

We can agree that a good customer service is important, in case we run into troubles while trying to withdraw, for example.
But, I personally believe that the best case for a casino and their gamblers would be to have an intuitive enough interface and system, so clients won't easily find any troubles while gambling.

In short, if a casino need to have a big costumer service department (in comparison to the number of gamblers they carter), I would assume they need to invest more in their platform.  Of course, that is just some random thought I just had while reading your post.   Wink

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April 08, 2023, 08:11:00 PM
 #164

Please rate from 1-10 which are the most important qualities/features that casino of your choosing should have
A good bonus and reward program coupled with good customer service are two of the most important features that attracts me to any casino in that order. Good bonus and reward alike incentives to play more discover more exciting games and have fun overall While good customer service that is well responsive and cordial would build trust in the casino from The Gambler. I personally think that once these two are in place which I would rate a 9 and 8 every other features listed by the OP hold easily take its place.

I would rate it in the same way, there would be no other better option than to manage good bonuses and rewards, but here on this topic I would like to consolidate myself in the bonuses, and it is very simple, that if the bonuses will be given other than with so many Impossible demands, I recently read a thread where a casino owner demanded 100x to be able to Withdraw the bonus, which seemed to me something very impossible, among the things that I see impossible are those, if only with 10x People can lose everything and not Achieve anything, so 100x is something that Escapes reality, so the bonus policies must be flexible and attractive.

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DoublerHunter
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April 08, 2023, 09:19:07 PM
 #165

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
^Definitely right and I agree with this because that is what I am doing now.
The reason I stay with the casino is that it is already building trust and we know that they are capable to entrust a large amount even if we did not withdraw our funds to them in how many weeks. First, when looking for a gambling casino to entrust our funds very difficult as of now in new gambling casinos, yes, they are abundant promotions and bonuses but we still have doubts about their security or probably we will try a small amount only. So top of the priority, not the promotion and bonus, the provably fair system and the security followed by the trust was the main factor to choose a gambling casino.
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April 09, 2023, 03:44:07 AM
 #166

-snip-
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
New casinos still need a long time and try as hard as possible to be able to have trust and proof of security because new casinos still don't have a good history of gamblers.
Maybe if a new casino is able to provide service and security for gamblers it will soon have trust and a good reputation.
Words on influencer reviews cannot be a guarantee that a new casino can be relied upon, except if the casino has been running for a long time, it may be easily accepted and trusted by most existing gamblers.
Yes, trust, good reputation, security and fair play are always a priority for gamblers when choosing a casino.

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April 09, 2023, 04:14:15 AM
 #167

As for me, the most important feature would be having a good help desk or customer service. This is because when problems and inconvenience happen, it'll be less of a hassle and a stress if you have a nice representative you can run to to ask solutions and troubleshooting advices. It will be great if the casino is willing to help and cooperate with you to solve your concerns. If a casino don't possess this feature, isn't accommodating and approachable, then expect to be disappointed and to encounter chain of chaos.
This is not my top choice but I agree with you. The support is a big factor to run a smooth casino. Because if they have good support, responsive and can handle issues until it is resolved, then certainly gamblers will be comfortable to play on their site. Because we know their support is helpful to assist us in times we're experiencing issues.

Instant deposit/payments, reputation and good support are my top features the casino should have.

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April 09, 2023, 05:00:10 AM
 #168

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
^Definitely right and I agree with this because that is what I am doing now.
The reason I stay with the casino is that it is already building trust and we know that they are capable to entrust a large amount even if we did not withdraw our funds to them in how many weeks. First, when looking for a gambling casino to entrust our funds very difficult as of now in new gambling casinos, yes, they are abundant promotions and bonuses but we still have doubts about their security or probably we will try a small amount only. So top of the priority, not the promotion and bonus, the provably fair system and the security followed by the trust was the main factor to choose a gambling casino.
there is always a reason when we decide to be loyal to a particular casino and make it our favorite casino. when you have trusted your favorite casino, you can freely keep your funds there for days even weeks without withdrawing your funds. but one thing you have to remember is that it is not good to save money in online platforms. because there is always a risk behind your trust.

when we feel comfortable and trust our favorite casino from the various features that make us comfortable, there are times when we want to gamble elsewhere, but not because of bonuses but just want to experience another casino and even then only temporarily usually only a few times and after that we will return to our favorite casino.
from here we know that our favorite casino will always be number 1 for us to visit every day.

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April 09, 2023, 09:19:49 AM
 #169

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
If that new casino doesn't get a review from this forum, we better not use it until someone does. The influencer site also can't be a place to get new casinos because we don't know how they rate them. As long as the casino can provide the best for its users and can have ANN threads in this forum, the casino can gain a reputation among trusted casinos that can provide security, trust, and fair play and it takes time.

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April 09, 2023, 12:01:09 PM
 #170

As for me, the most important feature would be having a good help desk or customer service. This is because when problems and inconvenience happen, it'll be less of a hassle and a stress if you have a nice representative you can run to to ask solutions and troubleshooting advices. It will be great if the casino is willing to help and cooperate with you to solve your concerns. If a casino don't possess this feature, isn't accommodating and approachable, then expect to be disappointed and to encounter chain of chaos.
This is not my top choice but I agree with you. The support is a big factor to run a smooth casino. Because if they have good support, responsive and can handle issues until it is resolved, then certainly gamblers will be comfortable to play on their site. Because we know their support is helpful to assist us in times we're experiencing issues.

Instant deposit/payments, reputation and good support are my top features the casino should have.

The comfort that gambler can gain when support is all the way to help brings them back to the casino, I mean the trust is a big factor to gain more players/gamblers to play inside your casino, those are things that very important to established, with a good communication between the players/gamblers and the casino facilitators.

There's no doubt that gamblers will continue to patronize the business, though all depends on how gamblers choose. But features wise, good support / attentive help from the facilitators have a good advantage.

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April 09, 2023, 12:47:43 PM
 #171

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
If that new casino doesn't get a review from this forum, we better not use it until someone does. The influencer site also can't be a place to get new casinos because we don't know how they rate them. As long as the casino can provide the best for its users and can have ANN threads in this forum, the casino can gain a reputation among trusted casinos that can provide security, trust, and fair play and it takes time.
Because the positive feedback and reviews in this forum can be enough consideration when choosing a casino.
Moreover, in the forum there are lots of discussion threads that can provide a lot of knowledge and insight so you don't make mistakes when using a casino.

To build trust and reputation, casinos need to provide the best service to all gamblers, so over time, more and more gamblers will trust and reputation and trust will appear automatically among gamblers.
It does take quite a long time, but if the development is good then you don't feel how long it takes, it can feel fast when the casino has managed to reach the top point.

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April 09, 2023, 01:10:38 PM
 #172

As for me, the most important feature would be having a good help desk or customer service. This is because when problems and inconvenience happen, it'll be less of a hassle and a stress if you have a nice representative you can run to to ask solutions and troubleshooting advices. It will be great if the casino is willing to help and cooperate with you to solve your concerns. If a casino don't possess this feature, isn't accommodating and approachable, then expect to be disappointed and to encounter chain of chaos.  ~

Of course support plays an important role in casinos, just like in any other industry, because none of us likes it when a problem happens and we have to wait for it to be resolved. The longer you wait for a problem to be solved, especially one that is not your fault, the less you want to go back to that casino. But it seems to me that the casino that appreciates its users has round-the-clock support, so you don't have to wait that long.

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April 09, 2023, 02:17:13 PM
 #173

As for me, the most important feature would be having a good help desk or customer service. This is because when problems and inconvenience happen, it'll be less of a hassle and a stress if you have a nice representative you can run to to ask solutions and troubleshooting advices. It will be great if the casino is willing to help and cooperate with you to solve your concerns. If a casino don't possess this feature, isn't accommodating and approachable, then expect to be disappointed and to encounter chain of chaos.  ~

Of course support plays an important role in casinos, just like in any other industry, because none of us likes it when a problem happens and we have to wait for it to be resolved. The longer you wait for a problem to be solved, especially one that is not your fault, the less you want to go back to that casino. But it seems to me that the casino that appreciates its users has round-the-clock support, so you don't have to wait that long.
One factor that I must consider playing casino is how they respond to questions and they should have instantly made replies if possible. Because waiting could really disappoint any person and that will tell us how the casino works and this is how the trust builds up.
Because gamblers will appreciate the site and live comfortably when they know that it can be trusted and to the thing that they wanted to know more, there is someone who could answer right away.



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April 09, 2023, 04:54:01 PM
 #174

Every gambler needs gambling satisfaction and this can come in any form or dimension as long as they are being served right, there are many benefits a casino can give to help gamblers enjoy their services if they have also sat down to work on their system in ensuring they provide the quality best in gambling, a casino must not be found with bugs, they also need a steady fund to maintain their website and develop high profile team for their operations, once all these were being meant, there's no need to worry on anything more.
Satisfaction is undoubtedly the main reason why a gambler would stick with a casino but different gamblers rate different aspects and services based on their personal preferences of how satisfactory they are or how much better they could have been, so the satisfaction of a gambler is basically dependent on the overall rating of the services a casino provides.

If I am a gambler, and I like bonuses, I would surely like a casino that gives bonuses frequently than one that doesn't do that so often even if they have better services overall. So it basically depends on one's personal preferences.

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April 09, 2023, 11:13:02 PM
 #175

Every gambler needs gambling satisfaction and this can come in any form or dimension as long as they are being served right, there are many benefits a casino can give to help gamblers enjoy their services if they have also sat down to work on their system in ensuring they provide the quality best in gambling, a casino must not be found with bugs, they also need a steady fund to maintain their website and develop high profile team for their operations, once all these were being meant, there's no need to worry on anything more.
Satisfaction is undoubtedly the main reason why a gambler would stick with a casino but different gamblers rate different aspects and services based on their personal preferences of how satisfactory they are or how much better they could have been, so the satisfaction of a gambler is basically dependent on the overall rating of the services a casino provides.

If I am a gambler, and I like bonuses, I would surely like a casino that gives bonuses frequently than one that doesn't do that so often even if they have better services overall. So it basically depends on one's personal preferences.
Satisfaction requires nice experience on any casino and this satisfaction rate depends on personal preferences on any gambling platform. Bonuses and instant withdrawals are main factors I recommend favorite casino platform to new users tbh. Different gambling platforms offer different experiences to users included first deposit bonuses and higher rakeback promotions but competition between these casinos make it hard to make perfect choice for new gamblers.

When it comes to satisfaction, I think players are looking for winnings even in a small amounts that they can withdraw and put on their pockets.  Satisfaction will never be completed without winning some game, so I think when it comes to satisfaction, it should involve fair gameplay, user-friendly interface, customer service, fast deposit, fast withdrawal, and a community chatroom where players can share or have communication with other existing players that tends to be online at the same time.
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April 10, 2023, 09:32:33 AM
 #176

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
If that new casino doesn't get a review from this forum, we better not use it until someone does. The influencer site also can't be a place to get new casinos because we don't know how they rate them. As long as the casino can provide the best for its users and can have ANN threads in this forum, the casino can gain a reputation among trusted casinos that can provide security, trust, and fair play and it takes time.
Because the positive feedback and reviews in this forum can be enough consideration when choosing a casino.
Moreover, in the forum there are lots of discussion threads that can provide a lot of knowledge and insight so you don't make mistakes when using a casino.

To build trust and reputation, casinos need to provide the best service to all gamblers, so over time, more and more gamblers will trust and reputation and trust will appear automatically among gamblers.
It does take quite a long time, but if the development is good then you don't feel how long it takes, it can feel fast when the casino has managed to reach the top point.
Positive feedback and reviews on forums really help casinos to be able to develop for the better because casinos can see what needs to be improved and improved. And in this forum, they always share very useful information for everyone who is looking for answers to their questions.

So casinos can quickly build trust and reputation by showing the public that they are a promising new casino in the future. The casino will have time to develop into one of the trusted casinos if they can provide the best service to their members.

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Viscore
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April 10, 2023, 01:48:41 PM
 #177

This is my rating. This is a little different from @cryptoperkele's rating and much of everyone's ratings hehe. However, we should give more importance to a good rewards program, a good user interface and a good help desk. If a gambling site has these, it will certainly have a strong community and a good reputation heheheh.

Features:Importance:
Huge variety of games and different sections (sports, live tables, etc
Good bonus/reward program
Good looking, intuitive and fast user interface
Good help desk
Strong community/ Reputation
The age of the site
Casino's own token that pays dividends / ability to mine it by gambling
Instant deposits & payments
No Kyc
Nr of payment methods
3
10
10
10
10
8
8
5
7
1

I guess putting the highest emphasis in strong community/ reputation will top it all. Because if a certain casino is reputable, that means everything in it is perfectly aligned. So no need to worry on good bonuses, good help desk and fast user interface as they can be well observed and practiced in a reputable casino.

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Jody.Drummer
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April 10, 2023, 04:44:44 PM
 #178

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
Indeed, trust and security are the most important things, that is what we as gamblers are looking for to find comfort when playing. I am not uninterested in the attractive features offered by gambling platforms, but what is the use if they are not enough to make us believe that they are truly trusted and safe. I'm not going to take that big of a risk to just enjoy the features they offer, while I still question their trust and security.
Also when a casino already has trust, then we will not ignore the negative things that are directed at the casino.

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April 10, 2023, 05:15:23 PM
 #179

That's why we prefer our old casino over trying to play in a new one, which may be different from our old one because our old one still provides the sense of security we are looking for. And we won't move to another casino after finding the casino we are looking for so we can play gambling safely. If gamblers can play safely without worrying about the security of a casino, they will stay at the casino even though many new casinos offer interesting things. It's about the feel we already get from the old casinos that we won't get in other casinos.
Trust and proof of safety are not attached to new casinos even though the casinos say on various influencer site reviews to put forward the word trusted casino site and security priority, but both stick to the reviews from the community of gamblers who have experienced the top casinos. You are right, gamblers don't care about attractive features in casinos but prioritize trust, security and fair play in old casinos.
Indeed, trust and security are the most important things, that is what we as gamblers are looking for to find comfort when playing. I am not uninterested in the attractive features offered by gambling platforms, but what is the use if they are not enough to make us believe that they are truly trusted and safe. I'm not going to take that big of a risk to just enjoy the features they offer, while I still question their trust and security.
Also when a casino already has trust, then we will not ignore the negative things that are directed at the casino.

In that opinion, yeah why bother to take the risk if you are not trusting the casino, I mean you might use a small amount to try the experienced but in terms of comfort if you don't trust the casino you'll always doubt to deposit more, all those perks can be ignored if gambler don't trust the services, while if gambler have that full trust even the casino is not giving much perks.

Gamblers will continue to keep coming back as they know that they have the house help in case they will have an issue. It can be discussed and be checked ASAP.

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April 10, 2023, 05:15:48 PM
 #180

For me, being able to make BTC deposits and withdrawals as well as the casino being a long trusted name matters the most to me.

The deals, bonuses and great odds / games mean nothing if the casino is going to cheat you, or even worse not payout your winnings.

You have to trust a place you are sending your BTC with no recourse.
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