Fairspin.io Withdrawal Delayed (SOLVED)

[Poker Player]

aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.

As you will understand, if you were in no hurry to solve the problem until community pressure, you can't expect us to remove the flag 5 seconds after solving it.

I have removed my support to the flag and I have left a neutral feedback but I tell you right now that with that attitude I do not predict you a future with great reputation in this forum.

[1715229898]

1715229898

[1715229898]

1715229898

[1715229898]

1715229898

[FatFork]

aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help...

You can see that most of the members already removed their support for the flag, so your proof is invalid. As a casino representative, this was the least what you are expected to do, so don't try to insinuate that it was an act of goodwill.

...but for the next time I  can easily skip it, as people on the forum think only about their problems.

I find this a very worrying statement from the official casino representative in this forum, and it differs significantly from what you stated earlier: "We never ignore our players". ^[reference] I don't know if you are the casino owner or just part of the team, but if you don't feel up to the job, I suggest that either you stop promoting your business here or hire someone else to do so. Someone with a better grasp of professionalism and communication skills, who will act in the best interests of your customers and your company.

[Fairspin]

SOLVED

What happened:: My withdrawal has been pending for 23 days.

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3409394

Reference Link: https://bitcointalk.org/index.php?topic=5371779.0
Amount Scammed: 39.57MBTC(20 in withdrawal, and 19.57 stuck on the account)
Payment Method: Litecoin Deposit
Proof of Payment: https://live.blockcypher.com/ltc/tx/cff6815f08120e483aa49bb2fcf4d4ccf00d136f6e95467a20686cf6487334ef/
TRANSACTION HISTORY:
PM/Chat Logs: They lied to me about withdrawals taking up to 5 business days(May 25th) https://gyazo.com/5dab05b077081771b558f27ce37ff2dc
Now its been 20 days and still no timeframe(June 8th) https://gyazo.com/e31ca06ee9e285c090eceeaf99e8f620

Additional Notes: My account is fully KYCd proof: https://gyazo.com/f0e9b2a267b7dbd10a536ca2ba4c8c0b

They also recommended to me that i should continue betting, so they could finish their "security check" faster? WHAT? This doesnt make any sense.
https://gyazo.com/9c4d044ae95028f143712e38d7f805e2

Good afternoon, the issue is resolved, please remove the red flag.

[AnotherAlt]

aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.

You can do whatever you want. I don't think you know how the forum works. I have never seen such a shitty statement from a casino representative. You didn't respond for the first 20+ days. If you don't want to maintain your reputation, it's up to you. All the forum members don't stay online 24/7. So, Expect some delay. Wait until they revisit this thread to see that this issue has been solved. Only after that, can they remove the tag and flag support. If you don't wait that long, Consider sending them a PM about this thread and ask them politely to review the flag and trust feedback. That's how the forum works.

[Poika5]

I can assure you that there were no messages

It's interesting how you didn't see the messages in your ANN thread for two days, but you have no problems seeing and replying to posts in this thread just minutes after they are submitted.

If I had not wanted to help I would not do it right now

The reason for the sudden change could be because of the negative trust ratings next to your name as well as the big warning box that now appears on top of your ANN page. You want to get rid of that as soon as possible.
Anyways, the problem has been solved, and this thread can be locked I think.

aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.

Are you talking about me? It's not my flag, I have no idea how this flagging system works.

Edit:
Found it https://bitcointalk.org/index.php?action=trust;u=3409394

I think @Icopress needs to take back his support? But im not 100% sure.

[Pmalek]

Good afternoon, the issue is resolved, please remove the red flag.

He isn't the one who created the flag. Apocollapse did, but he isn't supporting it anymore. There are still 3 users who support it, including icopress who is in DT.

Maybe they haven't seen your posts yet. You know because of "pre-moderated" posts.

All the massages appeared in the ANN today, probably they were on pre-moderation

Could take 20 or maybe 23 days before the pre-moderation stage ends. Who knows. After that, they will surely see it. Pre-moderation is a real bitch sometimes.

[Fairspin]

I can assure you that there were no messages

It's interesting how you didn't see the messages in your ANN thread for two days, but you have no problems seeing and replying to posts in this thread just minutes after they are submitted.

If I had not wanted to help I would not do it right now

The reason for the sudden change could be because of the negative trust ratings next to your name as well as the big warning box that now appears on top of your ANN page. You want to get rid of that as soon as possible.
Anyways, the problem has been solved, and this thread can be locked I think.

aha, and the red flag is still above the ANN
so it is just the proof that solving it was my wish to help, but for the next time I  can easily skip it, as people on the forum think only about their problems.

Are you talking about me? It's not my flag, I have no idea how this flagging system works.

Edit:
Found it https://bitcointalk.org/index.php?action=trust;u=3409394

I think @Icopress needs to take back his support? But im not 100% sure.

Got it, thank you! sorry for bothering

[Smartvirus]

Though, the issue have been resolved and I thank Fairspin.io for that, its important for companies, casinos or sportsbetting sites on the platform to know that, the best part to showing or proving your legitimacy to your customers isn't in your allowing to be deposit, place bets alone but more importantly, in the withdrawals. Gamblers bet with the hope of a win and that win should be credited when withdrawn as soon as possible. Yeah, the platform might face some challenges but but that matters very little to the gambler, especially an inexperienced on and the next you'll know it, your being called out just like in this case. Sometimes, stating the obvious might help answer silent questions but always endeavor a quick payment system and your image is protected.

[quoteunquote]

I was informed that the withdrawal was done. Could you confirm?

Yes! I got it! After freaking 23 days, thank you!

Now, retract your statement that fairspin.io is scam! When fairspin.io paid you on the 13th, you didn't inform anyone but when fairspin.io delayed due to suspicion, you opened a bitcointalk account and the first post you will ever write is this scam accusation. This is not fair. When things are done right, people don't acknowledge it. But when there is a simple discrepancy, people tend to give negative feedback. I rest my Case.

That's sweet You call "doing things right" after, against your own terms and conditions, paid someone waiting almost a month. That is absolutely not right. That is BAD.

[quoteunquote]

And just a headsup - the same practice continue to work at fairspin sadly. They delay withdrawals for days/weeks, without any worthy and meaningful communication towards the customer.

[sheezart]

I've been scammed too.
For anyone that is reading this message and that has been scammed, here are all the things you can do quickly to get your money back :

1. Post your experience on their trustpilot page
https://www.trustpilot.com/review/fairspin.io

2. Submit an official complaint with their license regulator (Curucao Gaming)
https://www.curacao-egaming.com/public-and-players/complaints-landing
Their license : Curaçao eGaming (CEG, license No. 1668/JAZ)- B2C-XKZDE8FR-1668JAZ

3. Submit an official complaint with your government
Here all the details you need :

Fairspin is operated by :
Techcore Holding B.V.
Abraham Mendez Chumaceiro Boulevard 03
Mailing address   P.O. Box 4750
Curaçao

The Executive director of Fairspin.io and Techcore Holding B.V. is this guy :
Eduards Kalnins
Date of birth : September 2, 1975
Place of birth : Riga
Country of birth : Latvia

The local Curucao manager is this guy :
Rudsel Julius Lucas
Date of birth : January 24, 1958
Place of birth : Willemstad
Country of birth : Curaçao
Nationality : Dutch

Submit your official complaint against Techcore Holding B.V., Eduards Kalnins, Rudsel Julius Lucas.