Hello everyone, I'm new to this type of transaction, I play poker and I made a deposit via bitcoin wallet 5 days ago on the ggpoker network
You did not make it on ggpoker network, you did it on Bitcoin blockchain for that deposit. You sent your bitcoins to your account at ggpoker platform (not network).
it was confirmed today but they informed me that the transaction failed for them and they said that my bitcoins would go back to my wallet , and here I am waiting without knowing how it works , please ask someone for help ... follow my transaction
Ask them how a confirmed transaction on Bitcoin blockchain can be called as "failed" and how that coin can go back to your wallet after having confirmation?
39d5e769506b0f2b3973d60b4ae9d65dea4463b89a481c5d7313c688ddb4a813
Don't trust them. Verify with blockchain explorer:
https://blockchair.com/bitcoin/transaction/39d5e769506b0f2b3973d60b4ae9d65dea4463b89a481c5d7313c688ddb4a813That transaction has 34 confirmations and is irreversible.
With 34 confirmations, that transaction has become very deep on the blockchain, impossible to revert by any attacker.
If they continue to claim that your coin was sent back to your wallet by the blockchain, they are liar and try to scam you.