coinzino.io closes accounts and takes money from players for no reason

[Webetcoins]

after signing i have deposited money to coinzino.io to play the first few times i withdraw is ok but after the 3rd time i have deposited and played after winning i withdraw then they closed the account and sent an email saying suspect me of violation waiting for them to investigate. after 5 days I still have not received a response from the email, then I texted the support chat on the homepage, they said I was in violation and the account was closed and can't be reopened, I asked what violation I did and asked by proof they don't answer maybe they want to take away more than 3000$ in my account

Let's first make it clear this way, if a casino is not a scam one and is trusted to deliver upto expectations base on the level of reputation they had and years of experience, a right mind thinking casino cannot just pause and disabled your account for no reason, also look it from this channel maybe you truly violated their rules, why not first go back to their ToS and read their policy again, then am not sure if this casino have their representative on this forum which is why one must look into the deep history of the casino before using them.

I think OP has already been paid by the casino as he posted an update about it in a reply before yours, but you are right that the casino is not a scam and it has been proved. Some people actually get too worried too quickly and before the casino take any proper action or do their own due diligence, users start accusing them of being cheaters or scammers, etc.

Reading the terms and conditions of a platform before signing up or making a deposit is as important as reading a contract before signing it when we are getting into a business deal but we barely read the terms and conditions and then later start complaining.

[1715100506]

1715100506

[1715100506]

1715100506

[Slow death]

Hi OP
coinzino.io says that your payment has been paid in full, is that true? Have they resolved this issue with you?

https://bitcointalk.org/index.php?topic=5454469.msg62332902#msg62332902

I hope this problem is solved. If so, then this forum can be a useful solution for every user. Hopefully incidents like this will not happen again.

First of all I would like to thank everyone in this forum. I confirm that coinzino paid my amount, maybe they saw my post they just started processing

i am very happy that you had your money but that does not change the fact that they have very shady behavior, see they accused you of suspected abuse and you broke their terms but they did not mention what abuse they detected and did not mention in what part of their terms you broke, after you posted here on the forum and received negative feedback they paid you but they didn't come here on this forum to talk about what part you made a mistake and if you didn't make any mistake then they should have come here on the forum say you didn't break their rule and apologize to you, that's what any company would have done in that situation

but unfortunately they didn't do that and they don't seem to mind doing that, it seems to me that they paid you as a strategy to see the negative feedback that is on their account removed and then they came back with their bad behavior, I sincerely hope you don't use it anymore this casino and look for good casinos like stake.com which has been working very well for years, avoid using new casinos, they are very dangerous and created by big scammers in most cases