But let's see... he could have been created a very new account and used it to complain without even mentioning if he's old forum user just like many does !! Or not??!
IMO I think OP is a bit hard on the user, believe me if he's really guilty there's almost no way that he get something!
(
Talkink about ToU / ToS they should never be unfair or abusive btw)
The violation was not of our terms and conditions. This decision was made by a third party risk management team. We ultimately decided that we don't always agree with other platforms terms of use. Since a player was affected by this through our platform, we felt it was the right thing to do. We are able to learn and change so this type of situation will not happen again.
You could at least have read this message, you think really the case could have treated like that ?
IMO.. some platforms as sick as they are could flag a user just by seeing him doing some uncommon wins ! And as sick as they are could just stuck you by any diverted way just because they do not want to lose anything ! even if the fault is on them!
( third party risk management ) what that could be in sports betting? There is only one thing that comes my mind, is those "teams that works to find / detect rigged events / match fixing !", That rather by following the bets trends.. For example if all the odds are of 10% to 90% and they see an unusual number of bets on the (10%) they give an alert to stop it !
So overall do you think it fair to take his money just for suspicions ??!
AS SICK AS THEY ARE !
Buying Trustpilot ratings : >> BTW I'm inviting everybody to come report this tweet :
https://twitter.com/Dexsport_io/status/1692582741827596775?