Serious Sportsbet problem, they paid 38.32 LTC to the wrong address

[AHOYBRAUSE]

Have you asked the Trezor support about this? Maybe your receiving address was actually changed and that's what you copied and posted in the Sportsbet's withdrawal page. I think they have that as an added privacy and security feature on the wallet so it's harder to track your activities on the blockchain.

This doesn't make sense at all. In any such case, OP could see his balance on his trezor wallet regardless of which address he used to receive the fund. All the balances will be displayed in his trezor. I don't think it's the mistake here from OP.

I mean if it was a scam the people behind it would have already moved the coin. But all 38 ltc are sitting on the address and are unspent. They wouldn't be if it was a scam.

How do you know that? Mtgox hacker is holding almost ~80k Bitcoin since 2011, in the same address. Never touched until now.

Now the question is, where did he copy this address and where does he have the keys? Just trace back your moves and you will find a solution, sp.io support can't do anything now, they did their part buy sending those coins out.

Either a clipboard hack or possibly OP has so many wallets that he forgot which one he used.

Lol, you seriously want to compare this with a 80k btc heist where fbi and police all over the world is involved, hahahaha.
Get serious!
Of course the hacker is afraid to move the mt gox funds,  because if he does he will most likely get caught.

But great post here. Smh.

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[Little Mouse]

But great post here. Smh.

Stop editing post. I barely do 25 per week. In fact, I barely have done 15 per week since I have joined yomix. Feel free to check out.

[AHOYBRAUSE]

But great post here. Smh.

Stop editing post. I barely do 25 per week. In fact, I barely have done 15 per week since I have joined yomix. Feel free to check out.

LOL, whatever.
I don't want to fight with you. I just pointed out that what you wrote makes no sense because you can't compare 2 totally different things. Anyway, you do you.

Have a good one.

[davis196]

I use a trezor one cold wallet, and I have verified my pc and they do not have any type of malware. I think that since they are manual withdrawals, sometimes they cannot be 100% infallible, I repeat that I have no reason to falsely accuse them, since I was earning and receiving withdrawals very quickly from them, what I ask for is an investigation on their part in this manual payment

I guess that it was a mistake from their side, but they will never admit.
You have two options:
1.Give up and move on. You will most likely never get those coins.
2.Hire a lawyer and sue them. This will take lots of time and money(probably even more money than the amount, which you have lost from this transaction).
Arguing with their customer support seems pointless. They will never admit that they have made a mistake. Maybe this is yet another way for the crypto casinos to scam their customers(even though I haven't heard about such story in the past years).
It would be really hard to prove your point in court.
Never accumulate big amounts of cryptocurrencies in a crypto casino and never leave them in your casino account.

[acroman08]

to be honest, I don't think OP have much of a case to here against sportsbet.io. unless OP can provide a screenshot that he actually put the correct address when he was requesting for a withdrawal, until then there is not much that can be done here.

[Gozie51]

Because of things like this is always tripple check every address I use for withdrawals and at sites that don’t have instant withdrawals I also always screenshot the withdrawal page.

It’s just a little effort but when something goes wrong it can have a big impact.

I don’t have high hope for your case since you say it yourself, it’s your word against theirs, and most likely the mistake comes from your end.

Sort of a lesson for the fast runners who don't want to take a little more time and effort to verify address they are sending to receive rewards or winnings. It is unfortunate that op might have had hackers sharing his information and they might have changed the address. It is better to copy out some of the important wallet address you often use out and save somewhere like notepad with identification name of the coin/wallet address, so that with little effort you can just go to the notepad and copy to paste but the buttom line is to reconfirm the address before sending.

[Haunebu]

Address issues? Nothing new. Basically, op probably inputted the wrong address somehow due to which some lucky dude somewhere ended up claiming his funds and probably already withdrew it.

The chances of Sportsbet scamming op in this manner is slim to none which is why I doubt he will ever see his funds again.

[AHOYBRAUSE]

Address issues? Nothing new. Basically, op probably inputted the wrong address somehow due to which some lucky dude somewhere ended up claiming his funds and probably already withdrew it.

The chances of Sportsbet scamming op in this manner is slim to none which is why I doubt he will ever see his funds again.

Nobody has withdrawn it, as mentioned before:

https://live.blockcypher.com/ltc/address/MTiJxudm8tTcCrLwwNsykcRaUGoHjMFaAs/

The question is, how can he copy/input a wrong address. I mean if the problem is from his side, he must have copied it somewhere. Also its a real ltc address, you can't just come up with something or make a small error, because then the address would be flagged as faulty by for the sender.

It's all very strange.

[seoincorporation]

Nobody has withdrawn it, as mentioned before:

https://live.blockcypher.com/ltc/address/MTiJxudm8tTcCrLwwNsykcRaUGoHjMFaAs/

The question is, how can he copy/input a wrong address. I mean if the problem is from his side, he must have copied it somewhere. Also its a real ltc address, you can't just come up with something or make a small error, because then the address would be flagged as faulty by for the sender.

It's all very strange.

I think the problem here was in OP side, as some user already mentioned, it could be a Copy/Paste malware, a lot of users has been victim of this kind of attack in the past. And other option is that OP didn't input the right address.

And that's one of the features/problems of the cryptos, the payments are not reversible, so, if the casino already sends the coins and you don't control that address, that means the coins are now gone.

It would be important to understand how it happens to avoid it happening again.

[Casdinyard]

The thing is, you really can't fault Sportsbet in this since there's no way this is human error on their end. Their system is automated and is only capable of carrying out withdrawals over addresses that you send. And unless god intervened here to particularly fuck with you I don't think there's no other way for them to send the money on the wrong address if it's not through you sending them the wrong address to begin with. 38 LTC is a massive amount to some, but for you—and I'm still yet to decide whether you really earn that much money through gambling, this should just be cakewalk. Just move on and make sure that you triple check the withdrawal address before pressing that send button moving forward.

[Cryptomultiplier]

I use a trezor one cold wallet, and I have verified my pc and they do not have any type of malware. I think that since they are manual withdrawals, sometimes they cannot be 100% infallible, I repeat that I have no reason to falsely accuse them, since I was earning and receiving withdrawals very quickly from them, what I ask for is an investigation on their part in this manual payment

I guess that it was a mistake from their side, but they will never admit.
You have two options:
1.Give up and move on. You will most likely never get those coins.
2.Hire a lawyer and sue them. This will take lots of time and money(probably even more money than the amount, which you have lost from this transaction).
Arguing with their customer support seems pointless. They will never admit that they have made a mistake. Maybe this is yet another way for the crypto casinos to scam their customers(even though I haven't heard about such story in the past years).
It would be really hard to prove your point in court.
Never accumulate big amounts of cryptocurrencies in a crypto casino and never leave them in your casino account.

Truely. What's gone is gone. This isn't like an ex that might likely reconcile and return.
The coins has already left and being that the withdrawal transaction is on a decentralized platform, it's rather unfortunate such happened and I feel your pain.
Inorder not to waste further energy and resources chasing this, I would advise you focus more on seeking out the fault from your end, and just move on.  Check the device you used and try to ensure such doesn't repeat itself.

It's just a reminder to myself and to others to always triple check after copying and pasting, from and unto where it is needed. Also, is the need to be reminded of how delicate the decentralized network is and hence trade with caution, if possibly, sobriety.

You did well OP to have mentioned it here, because those who have experienced same fate would be glad to lend assistance and share their own stories if possible, incase you need to find comfort.

[serjent05]

Has anyone ever looked at this screenshot?



The transaction ID given by the staff and the ID given by @OP is different.  Anyone thinks that the problem probably arise on this?   @OP any update about this conversation?

I know Sportsbet,io is a very reputable site, and the possibility of a copy-paste error created by malware is highly possible on @OP's side but I wonder why they are referring to a different ID.  I do not know if the withdrawal request transaction ID changes when the withdrawal is approved since I never played in sportbet.io

[Wiwo]

It can be a clipboard malware in a way that you will copy an address on your device, but the clipboard malware will past an hacker's address.

Did you check and recheck the address and you are sure that it is correct when you pass it on withdraw page on Sportsbet?


I will advice you to reinstall your device OS. If it is phone, format it to clean your device from search my way.

I agree with you on that, clipboard malware attacks have been on the rise lately and i personally i have been a victim of this before and if one does not take careful look and study you may never know that your clipboard have been comprised, i guest ops situation wont be far from that.

What I have not seen really is the preventive measures against clipboard malware attacks, because when I noticed ld that my bitcoins were sent to a different address instead of my address I quickly formatted my device to prevent further security bridge on my device

[dothebeats]

Clipboard hijacking is still a thing. Are you sure that your machine is free from malware or any other such software? It's easy to dismiss this fact, as our emotions will always go ahead and blame the other party for the unfortunate incident.

I suggest you do a deep scan of your machine and check your findings there. If there isn't anything you find, then I guess you'd still be out of luck given that your case doesn't prove anything. Charge to experience, maybe? And next time, double check the address you pasted before hitting the send button in order to prevent this from happening.

Sportsbet.io has been around for years and have huge appearances in some big sporting events. I believe they have the common sense to not do this thing as it will tarnish their reputation greatly.

[Fatunad]

Has anyone ever looked at this screenshot?
~

The transaction ID given by the staff and the ID given by @OP is different.  Anyone thinks that the problem probably arise on this?   @OP any update about this conversation?

I know Sportsbet,io is a very reputable site, and the possibility of a copy-paste error created by malware is highly possible on @OP's side but I wonder why they are referring to a different ID.  I do not know if the withdrawal request transaction ID changes when the withdrawal is approved since I never played in sportbet.io

Im thinking about that clipboard malware on which OP might not able to be wary about the different address that had been pasted? It would really be that impossible that Sportsbet would really be making that
changes on deposit address made out by a certain user. Knowing about reputation of sportsbet then its unlikely that they would really be doing such thing and the amount involved isnt really that too high.
Because if we are trying to look back in previous years or even up to now that clipboard malwares are really that still common and this is why it would really be ideal on making some self check whether your machine or pc
is really that free from these malwares because you wont really be able to notice it out directly unless if you have put up yourself into such condition or scenario on which you are losing deposits or withdrawal because
of those change of addresses on which on i have said that it would really be impossible for sports bet on doing so.

[stadus]

But great post here. Smh.

Stop editing post. I barely do 25 per week. In fact, I barely have done 15 per week since I have joined yomix. Feel free to check out.

LOL, whatever.
I don't want to fight with you. I just pointed out that what you wrote makes no sense because you can't compare 2 totally different things. Anyway, you do you.

Have a good one.

Whatever both of your assumptions are, the fact remains that OP pasted the wrong address, and Sportsbet processed the withdrawal to that address. End of story.

[Fivestar4everMVP]

There are several sceneries to this, it's either a copy paste hijacking through malware installed on OP's computer without his knowledge, but then, Sportsbet can't completely wash their hands off this case cus it could be their fault too, they could make the mistake of copying and pasting the wrong address while approving the withdrawal, as I suppose this was manual withdrawal and not automatic, they are supposed to investigate this issue and make sure they are not trying to cheat op, they shouldn't just wash their hands off it completely, if op verified the address he copied and pasted before submitting the withdrawal request, it's highly possible the fault is from Sportsbet's side, if this was an automatic withdrawal, I probably would have said it has nothing to do with sportsbet, but then, it's a manual withdrawal, the person involved could have made a mistake.

[Haunebu]

There are several sceneries to this, it's either a copy paste hijacking through malware installed on OP's computer without his knowledge.

Never knew this was a thing to be honest. Whatever the case, the fact is that op didn't check the address properly before initiating the withdrawal which means that most or all of the blame falls on him.

If he checked it properly(manual withdrawal), he could have avoided this situation completely.

[Fivestar4everMVP]

There are several sceneries to this, it's either a copy paste hijacking through malware installed on OP's computer without his knowledge.

Never knew this was a thing to be honest. Whatever the case, the fact is that op didn't check the address properly before initiating the withdrawal which means that most or all of the blame falls on him.

If he checked it properly(manual withdrawal), he could have avoided this situation completely.

Well, based on past experience I've had with crypto exchange, I won't completely lay all the blame of the op, like I mentioned in my previous comment above, there is the chance that the casino would have mistakenly sent those funds to another wallet, possibly due to the staff in charge wrongfully copying and pasting another wallet in their withdrawal system..

Back in 2017, I was withdrawing 28 usdt from a crypto exchange, and the withdrawal went into manual mode after some time, I was wondering why would the exchange pass a 28 usdt withdrawal request into manual mode, I kept my cool and waited patiently, after about 5 hours of waiting, I got a wallet notification informing me I have received 28 Ethereum coins, I checked my wallet and could not believe my eyes, long story short, I later had to return 25 of those coins to the exchange, they asked me to keep 3 as a reward for deciding to return it, and they still sent me my 28 usdt withdrawal..

So this is to tell you no one or system is above mistake, even codes are written by humans and those codes can operate in error at times.

[Mr. Magkaisa]

Hello, sorry that I only registered to warn of this problem that I had today with Sportsbet.io I won a live bet of 38.32 LTC, I proceeded to request a withdrawal, which was pending for a while, until it was approved, but I was surprised that it was paid to an unknown address that did not belong to me, I wrote to the chat and they said that they cannot be held responsible because the money has already left them and the problem is mine, so is it possible that they can pay the direction they want and just wash their hands?


Unfortunately it is a drawback of the anonymity of cryptography, and it is your word against mine, I have been earning about $4000 in the last few weeks with withdrawals without problems, and there is no reason for me to want to trouble them if they have already paid me. I would like you to recommend a solution, Sportsbet has only washed its hands, and they probably believe that they are infallible by copying and pasting addresses, I only ask that they investigate it, I leave the transaction id and the LTC address where my money was paid:
ID: 29d6872171596eac7edf443da01a5b0e5fcd879c11655e11c83d738e82d32f5a

LTC address: MTiJxudm8tTcCrLwwNsykcRaUGoHjMFaAs

         -      Are you sure the address you entered for LTC is correct? -  because if the address you gave is wrong, of course the mistake is yours. Sometimes when we copy and paste it, we don't notice that we changed a letter in the address we copied when it was pasted.

so when it has been sent or sent to another network, it is difficult to get it back to us to get it again, especially since the person at each address is anonymous and you know that mate. That doesn't seem to be a deficiency anymore. what you say