BC.Game 100% SCAM---->RESOLVED

[Mahdirakib]

The amount in dispute is 0.2677985 BTC.
"5.The excess 0.2677985 BTC was subsequently deducted." Quote from casino rep on CasinoGuru, can be confirmed by checking the play history.  
61 days ago, that would be equivalent to $7111. Please credit my account 0.26 BTC or its equivalent in BCD. All my deposits were made in BTC.

Unfortunately, you were only talking about the value in USD in the complaint. You haven't stated the dispute amount in Bitcoin in the main post of your complaint on Casino Guru. BCgame team has credited 7111 BCD on your account now, which is equivalent to 0.188+ BTC at this moment. Maybe they have credited the BCD by considering the amount of dispute mentioned in the complaint. However, 0.26+ BTC is equivalent to 10,000 BCD now as the price of Bitcoin has increased. Haven't you received the 7111 BCD on your account? Are you still looking for the amount which has increased for the price change of Bitcoin?

[1715261971]

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[BC.Game Support]

Dear BC. Game
Thank you for your prompt reponse. The amount in dispute is 0.2677985 BTC.
"5.The excess 0.2677985 BTC was subsequently deducted." Quote from casino rep on CasinoGuru, can be confirmed by checking the play history.
 
61 days ago, that would be equivalent to $7111. Please credit my account 0.26 BTC or its equivalent in BCD. All my deposits were made in BTC.

Hey there,

We have already credited $7,111 to your BC.GAME Account. The complaint was raised and resolved in dollar terms and hence it has been settled as such in dollar value instead of BTC.

[earlypaco]

Dear BC. Game
Thank you for your prompt reponse. The amount in dispute is 0.2677985 BTC.
"5.The excess 0.2677985 BTC was subsequently deducted." Quote from casino rep on CasinoGuru, can be confirmed by checking the play history.
 
61 days ago, that would be equivalent to $7111. Please credit my account 0.26 BTC or its equivalent in BCD. All my deposits were made in BTC.

Hey there,

We have already credited $7,111 to your BC.GAME Account. The complaint was raised and resolved in dollar terms and hence it has been settled as such in dollar value instead of BTC.

On SEP 24, BC. Game ILLEGALYY confiscated 0.2677985 BTC. on Sep 24th, that had FIAT value of $7111.

On Nov 26, after 61 days, BCD Swap fees and everything deducted, I received 0.184311 BTC ( Around $6900). It still has zero confirmation on blockchain after 4 hours. Not sure if its a blockchain issue or? BC customer support says wait 24hrs.

 
Assuming 0.18 BTC will finally get confirmed on blockchain, I will be short 0.08 BTC which is somewhere between $2500-$2700. I'm being generous here.
No one knew it will take a casino 61 days to get their act together. That's why in main topic I converted BTC to USD. I wonder how I would have been paid today had the price of BTC dropped to 20k.

On day 47 of complaint, I raised the issue on casino guru, the BC. Game Casino Rep quoted the following:
“5. The excess 0.2677985 BTC was subsequently deducted.”

In summary:

Sep 24th, I had 0.26 BTC. Now I have 0.18 BTC.

BC. GAME has actually gained $2700 by delaying the payment. AND there are people telling me about the title of the complaint and what BTC price I used when ALL DEPOSITS/WITHDRAWALS/BETS were made in BTC? What about the other 20 times we discussed in BTC price.

 Building relations?

A casino that delays payment for 61 days should not be rewarded $2700.

So, this claim has not been settled. Its partially resolved and has a delinquent payment of 0.08 BTC.
I am surprised at some the members here, jumping up and down like a miracle has happened and are in such a rush to remove the flag that was created due to multiple months of ignoring players.
 
Are you that blind or is there a backroom deal?

For the last time, the CASINO actually received monetary profit from this delay unless they return the remaining 0.08 BTC.

I will update my case at other platforms, inform them of the update. Will let the players be the judge if this move by BC.Game is in line with " Building relations"

[BC.Game Support]

On Nov 26, after 61 days, BCD Swap fees and everything deducted, I received 0.184311 BTC ( Around $6900). It still has zero confirmation on blockchain after 4 hours. Not sure if its a blockchain issue or? BC customer support says wait 24hrs.

Swapping from BCD to any cryptocurrency requires no fee on BC.GAME unless you've swapped between other cryptocurrencies.


We've considered your case and you've received the additional 2,930 BCD through PM here, amounting to $10,040 paid in total. The current price of 0.2677985 BTC would be $9,975 and we hope you're satisfied with the outcome.

We apologize for inconveniences caused by the lack of clarity in our deposit bonus promotion and hope you will continue to play on BC.Game.

[holydarkness]

[...]
I am surprised at some the members here, jumping up and down like a miracle has happened and are in such a rush to remove the flag that was created due to multiple months of ignoring players.
 
Are you that blind or is there a backroom deal?
[...]

Read again. The flag was created because the user who raised it got damaged from a violation of a contract, the clauses was not due to ignoring players [plural] for months. We "rushed" to remove the flag simply because there is no more reason to support it. The user raising the flag has been made whole and forgave the act, withdrawn the flag himself. The clauses on the flag that we affirm to be true to our knowledge when we supported it are no longer true.

Tell me, in your opinion, do we still have to support something and affirm to our best knowledge that it is true, while we know it is no longer correct? If we keep our support to the no longer valid flag, is it not, arguably, an incorrect practice of flag support?

Regarding backroom deal, you're free to check and investigate, but I am sure if there's any, then it'll be us ushering them into solving the cases for your and other player's sake, where we demanding them to look into the cases.

Now please confirm, if you've got your fund in full and accept this case as solved, or do you think there's still some things that need to be straightened?

[earlypaco]

Sorry for the late update. I was hoping to give update when both transactions have been confirmed on blockchain, but one is still pending.
I have withdrawn 0.08 BTC (confirmed) and 0.18 BTC (Unconfirmed on blockchain after 9 hours) from BC.GAME
Pending any issues with the unconfirmed transaction, I would like to mark this complaint as resolved.
I have updated Casino Guru as well.

[PX-Z]

Sorry for the late update. I was hoping to give update when both transactions have been confirmed on blockchain, but one is still pending.
I have withdrawn 0.08 BTC (confirmed) and 0.18 BTC (Unconfirmed on blockchain after 9 hours) from BC.GAME
Pending any issues with the unconfirmed transaction, I would like to mark this complaint as resolved.
I have updated Casino Guru as well.

That's a relief then, that's something rare to happen when a user got what they owe in a casino since more and more casino have the same patterns on doing their business.
It's good to see that there is still a solution happened on a case like this, unless there's no option for a solution but to refund the cheater/abuser or just confiscate/locked their balance at all.

[earlypaco]

Moderators,
Please let me know when you want me to lock this thread.

[holydarkness]

Moderators,
Please let me know when you want me to lock this thread.

Moderators does not meddle in scam accusations, nor deciding when they want a thread to be locked. If you think the case is solved and want to lock it, you have the power to decide and do so through the lock button. I am marking this case as solved in my summary.

[EarnOnVictor]

Sorry for the late update. I was hoping to give update when both transactions have been confirmed on blockchain, but one is still pending.
I have withdrawn 0.08 BTC (confirmed) and 0.18 BTC (Unconfirmed on blockchain after 9 hours) from BC.GAME
Pending any issues with the unconfirmed transaction, I would like to mark this complaint as resolved.
I have updated Casino Guru as well.

I must commend your unwavering effort on this page since the beginning of the post and I believe this actually attracted the attention of BC.Game's representative to the case since their support came to confirm this as well. I hope BC.Game will change their ways as fraudulent allegations are getting too rampant against them these days.

I am happy for you on this, after all, you got the money back not minding the shortchanged amount. All the best!

[shasan]

Based on the title it seems the problem has already been solved. So, I think you (Op) should lock the thread to avoid spamming as well as unwanted discussion. The Scam thread should be live until the case solved but once solved it should be locked.