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Author Topic: BC.Game SCAM: cancelled bonuses and revoked $150k+ USD balance on my account  (Read 1339 times)
-god- (OP)
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December 26, 2023, 09:26:39 PM
 #81

Can you provide screenshot to back up this claim? And I understand you didn't use the account at all, you left it untouched and few days ago, you checked it out of curiosity and found it to be locked?

Yep.

Here are the screenshots of what happens when I try to login or reset password:

https://talkimg.com/images/2023/12/26/IysIc.png https://talkimg.com/images/2023/12/26/Iy37P.png

I'll try to notify their support about this and get them to take a look into it from their side, it's probably their automated system locking you out again instead of them intentionally doing so. Am I correct that currently there is no fund left on that account?

edit: reuploading your image because the original are somewhat unable to be shown

Yes, you are correct, there are no funds.

I really doubt it's automated because it's not standard to just shut down accounts that have been inactive.. I have accounts on other casinos that I haven't touched for 1 year+ and I can login just fine.
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December 27, 2023, 03:45:55 PM
 #82

Yes, you are correct, there are no funds.

I really doubt it's automated because it's not standard to just shut down accounts that have been inactive.. I have accounts on other casinos that I haven't touched for 1 year+ and I can login just fine.

I am not talking about automated as in it's closed due to inactivity, what I proposed was a possibility that their security system did a sweep and tripped upon the same old flags that used to lock you out of their platform, not knowing that it's been settled. But that's just my speculation, it'll be best to wait for BC's explanation regarding this.

But... if I may know, will you even re-use the platform when or if you regained access?

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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.. PLAY NOW ..
-god- (OP)
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December 27, 2023, 06:45:51 PM
 #83

Yes, you are correct, there are no funds.

I really doubt it's automated because it's not standard to just shut down accounts that have been inactive.. I have accounts on other casinos that I haven't touched for 1 year+ and I can login just fine.

I am not talking about automated as in it's closed due to inactivity, what I proposed was a possibility that their security system did a sweep and tripped upon the same old flags that used to lock you out of their platform, not knowing that it's been settled. But that's just my speculation, it'll be best to wait for BC's explanation regarding this.

But... if I may know, will you even re-use the platform when or if you regained access?

I see you are now with BC.Game.. that's interesting...

I may or may not reuse it. I am obviously not going to use it if BC can just decide to lock out my account at any time for no reason.
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December 27, 2023, 06:59:19 PM
 #84

I am not talking about automated as in it's closed due to inactivity, what I proposed was a possibility that their security system did a sweep and tripped upon the same old flags that used to lock you out of their platform, not knowing that it's been settled. But that's just my speculation, it'll be best to wait for BC's explanation regarding this.

But... if I may know, will you even re-use the platform when or if you regained access?

I see you are now with BC.Game.. that's interesting...

I may or may not reuse it. I am obviously not going to use it if BC can just decide to lock out my account at any time for no reason.

Well, they cleared the accusations against them quite promptly and restored their reputation quite nicely. So far and currently, I don't see anything that should discourage me from renting my sig to them. I can assure you though that my stance on this case is still the exact same as how it was weeks ago.

Now, considering the fact that you barely use them in the past, there's currently no fund or anything left inside the account, and you have a concern of them blocking your account again in the future, wouldn't it be better to leave them for good, then? You're a high roller, I believe you'll easily find other casino to place your bets.

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 MΞTAWIN  THE FIRST WEB3 CASINO   
.
.. PLAY NOW ..
JollyGood
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December 27, 2023, 10:26:48 PM
 #85

I have gone through most of the thread to get an understanding of what the complaint and alleged scam accusation was about. For me, this is what it comes down to: the OP signed up to the BC.Game terms of service when he became their customer therefore if they allege their customers have taken advantage of loopholes to abuse their system they will void bets.

Again, we've acted within our terms of service, which you agree to when signing up on our website. We reserve the right to void bonuses for users who're taking advantage of them to abuse our system. You have no case here; you can continue to keep threatening us as you wish. 

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-god- (OP)
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December 28, 2023, 07:14:03 AM
Last edit: April 30, 2024, 12:41:22 AM by Mr. Big
 #86

I am not talking about automated as in it's closed due to inactivity, what I proposed was a possibility that their security system did a sweep and tripped upon the same old flags that used to lock you out of their platform, not knowing that it's been settled. But that's just my speculation, it'll be best to wait for BC's explanation regarding this.

But... if I may know, will you even re-use the platform when or if you regained access?

I see you are now with BC.Game.. that's interesting...

I may or may not reuse it. I am obviously not going to use it if BC can just decide to lock out my account at any time for no reason.

Well, they cleared the accusations against them quite promptly and restored their reputation quite nicely. So far and currently, I don't see anything that should discourage me from renting my sig to them. I can assure you though that my stance on this case is still the exact same as how it was weeks ago.

Now, considering the fact that you barely use them in the past, there's currently no fund or anything left inside the account, and you have a concern of them blocking your account again in the future, wouldn't it be better to leave them for good, then? You're a high roller, I believe you'll easily find other casino to place your bets.

I am playing on other casinos, there is no problem with that.

I just wanted to bring to light the fact my account was locked after BC said they only voided my bets but that the account was fine and I could wager normally, which seems suspicious from my perspective to say the least. I am not asking for any actions to be taken, nor do I think any action will be taken. I am just presenting facts from my side so anyone who reads this thread can interpret it as they wish.



I have gone through most of the thread to get an understanding of what the complaint and alleged scam accusation was about. For me, this is what it comes down to: the OP signed up to the BC.Game terms of service when he became their customer therefore if they allege their customers have taken advantage of loopholes to abuse their system they will void bets.

Again, we've acted within our terms of service, which you agree to when signing up on our website. We reserve the right to void bonuses for users who're taking advantage of them to abuse our system. You have no case here; you can continue to keep threatening us as you wish.

This is true for any casino and pretty much any case, and so any casino can technically void any bets or bonuses for any reason. It's all up to the casino's discretion in the end. If the casino wishes, they can do this on every account from the casino with no repercussions.

Again, like I have said before in this thread, this is no longer about me recovering my funds. I just wish to present all the facts of this case so anyone who reads this thread can interpret it as they wish.
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December 28, 2023, 04:21:54 PM
 #87

[...]
I just wanted to bring to light the fact my account was locked after BC said they only voided my bets but that the account was fine and I could wager normally, which seems suspicious from my perspective to say the least. I am not asking for any actions to be taken, nor do I think any action will be taken. I am just presenting facts from my side so anyone who reads this thread can interpret it as they wish.

[...]
Again, like I have said before in this thread, this is no longer about me recovering my funds. I just wish to present all the facts of this case so anyone who reads this thread can interpret it as they wish.

Feel free to give me a refresher course because I might be wrong, but wasn't your case ruled out by CG and AG that BC's action is justified as you violated their ToS? As such and with that as reference, isn't it quite possible that they previously opened your account simply to allow you to withdraw your funds, and now that you have nothing left in it, they lock it again without making you suffer any financial damage?

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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-god- (OP)
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December 28, 2023, 07:00:05 PM
 #88

[...]
I just wanted to bring to light the fact my account was locked after BC said they only voided my bets but that the account was fine and I could wager normally, which seems suspicious from my perspective to say the least. I am not asking for any actions to be taken, nor do I think any action will be taken. I am just presenting facts from my side so anyone who reads this thread can interpret it as they wish.

[...]
Again, like I have said before in this thread, this is no longer about me recovering my funds. I just wish to present all the facts of this case so anyone who reads this thread can interpret it as they wish.

Feel free to give me a refresher course because I might be wrong, but wasn't your case ruled out by CG and AG that BC's action is justified as you violated their ToS? As such and with that as reference, isn't it quite possible that they previously opened your account simply to allow you to withdraw your funds, and now that you have nothing left in it, they lock it again without making you suffer any financial damage?

That doesn't make any sense. My balance was completely revoked before they opened my account. There was nothing to withdraw. I was told I could deposit, wager, and withdraw normally. Now all of a sudden my account is locked again with no prior warning even though I was told I could play normally. Of course the balance and pending bonuses were 0, so I didn't suffer any losses this time around, but if I had been wagering and playing it would have been the same situation all over again.
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December 28, 2023, 08:32:12 PM
 #89

BC.Game stated they have acted within their terms and condictions (which is perfectly well). They clearly think it is the end of the matter and it seems the best way forward is for both parties to avoid having anything to do with each other.

If the BC.Game team have decided to lock your account again or remove all balances then my advice for the best course of action would be for you to stop using their website. You have stated you are playing at other online casino and gaming businesses therefore you should forget about playing at (and depositing funds in) BC.Game.

That doesn't make any sense. My balance was completely revoked before they opened my account. There was nothing to withdraw. I was told I could deposit, wager, and withdraw normally. Now all of a sudden my account is locked again with no prior warning even though I was told I could play normally. Of course the balance and pending bonuses were 0, so I didn't suffer any losses this time around, but if I had been wagering and playing it would have been the same situation all over again.

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December 29, 2023, 02:21:50 AM
 #90

BC.Game stated they have acted within their terms and condictions (which is perfectly well). They clearly think it is the end of the matter and it seems the best way forward is for both parties to avoid having anything to do with each other.

If the BC.Game team have decided to lock your account again or remove all balances then my advice for the best course of action would be for you to stop using their website. You have stated you are playing at other online casino and gaming businesses therefore you should forget about playing at (and depositing funds in) BC.Game.

That doesn't make any sense. My balance was completely revoked before they opened my account. There was nothing to withdraw. I was told I could deposit, wager, and withdraw normally. Now all of a sudden my account is locked again with no prior warning even though I was told I could play normally. Of course the balance and pending bonuses were 0, so I didn't suffer any losses this time around, but if I had been wagering and playing it would have been the same situation all over again.

No problem, I am not going to and wasn’t ever planning on playing at BC again.

Doesn’t change the fact that my account was promised to be normal and is now suddenly locked without warning. I do not want to play at BC or am asking for it to be unlocked. You don’t have to worry about that. I’m just putting this out there.
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