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January 28, 2024, 02:47:05 PM |
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My review :
The contract & dispute:
There was a disupute regarding the contract "Contest campaign management service on Bitcointalk".
Contract description: "Seller will design, launch and manage a contest on Bitcointalk.org on our behalf. Seller will be paid upon contest completion through this escrow contract."
I reviewed the chat. Both parties agreed to the contract at the start, as their conversation indicates. After 7 days, Buyer wrote to complain that the campaign for which Seller had been hired had not had the desired commercial repercussions and was dissatisfied with the service offered. Seller explains to Buyer that he was responsible for the design, but not for the success of the campaign as per contract description.
As the contract is not subject to a success quota, I consider that Seller has fulfilled the contract: he designed, launched and managed the contest on bitcointalk, he did what he was hired for. I therefore donate the funds to Seller minus the agent's 1% commission.
Suggestions and comments:
-In the "Profile", it might be useful to add a "last active" or "last connection" section, so that the agent/user can anticipate a response time. Likewise, a small section for other means of contact would be nice (although this can be done by modifying the bio).
-Would you consider creating a bot? on telegram for example? that could be practical. I think we could quickly run out of notifications "external" to the platform and therefore reactivity, especially if contracts expire soon or if a agent is waiting for an urgent answer.
-Your documentation is rich and precise, kudos guys! Are you thinking of creating a more "general" FAQ ? it could redirect to the documentation at some points, but something more "brief". I think it could be more begginer-friendly.
-You could let agents set fees at 0% if they wanted, so they could handle small contracts easily and build their reputation on the platform. I don't know if people will be all willing to give a percentage to an unknown agent who doesn't have a review.
-You could include a hyperlink to the Buyer/Seller profile on the Contract page.
"Contractee (buyer):" "Contractor (seller):".
Would be great to be able to click on "buyer" "seller" and access their profile directly from there.
-Otherwise it's not really problematic, but I wanted to point out that I have a red "The operation was aborted." message that appears in the bottom right-hand corner of every page I open in the Zenland App. It doesn't affect the platform functionnalities in any way though.
Conclusion :
I didn't encounter any difficulties during the whole process, everything was clear and smooth. Bravo, it's an excellent idea and a good platform. If you continue to listen to the community, and to provide good work like that, I think you have a bright future in the sector.
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