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Author Topic: Bitsler witheld my money for 7 days, with no explanation what so ever  (Read 354 times)
CryptSafe
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December 27, 2023, 05:03:24 PM
 #41

A scary sidenote: After waiting for 5 days, I tried contacting them on Discord, wich led me to get banned within 1 hour of asking in their "General chat"
Delaying the withdrawal without any explanation was obviously a wrong thing. Where the most worried part is that you got banned from their discord chat by asking about your withdrawal. They should have given a reasonable explanation for withholding your withdrawal. I have informed Baryom about this on telegram (although the chance is quite low to get a response from him as he is inactive here).
Well, if what you said is true OP, then there's really something fishy going on with Bitsler. But to be honest, I believe Bitsler is a reputable casino, so if they actually did it to you, then there might be valid reason for that. The problem is, based on what you've said, you never received any explanation. So maybe ask some other Bitsler users if they also experience the same issue. That way, you will know if it was just a coincidence or they're really up to your funds.

Make sure to DYOR as well. Read some feedbacks from previous gamblers who have been gambling with this casino.

Possibly, something might likely be wrong somewhere which the casino is not letting known publicly because a big casino of that nature should be able to respond to their clients immediately without any further delay to releasing their assets or funds when on a clear stand but it is obvious that they had delayed the release of OPs funds which raised suspicion and as advised, it would be better to ask other users as well to confirm if an they are experiencing similar occurrences. This would better give insight and clues on what is happening


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tamadeus (OP)
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December 30, 2023, 02:54:58 PM
 #42

Just to clarify:

I have not accused this casino for scamming. Nor did i post it in this scam forum. If you guys would read what ive said, instead of babbling.

If you want your money held up for weeks, without any explanation, then be my guest and deposit there.
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January 08, 2024, 04:26:14 PM
 #43

Hello,

It's been a while! I was off.

At Bitsler.com, we have been committed to providing our players with instant withdrawals and deposits since 2015. However, there are instances when our compliance team needs to assess certain betting patterns, particularly in the realm of sports and esports betting. This is a crucial step to ensure the legitimacy of the outcomes, which serves to protect both us and our players.
The outcomes of sports and esports are sometimes beyond our control and are subject to unspecified or predetermined timelines. It’s crucial for us to ensure there are no irregularities in the outcome or results of a match or game. This diligence is part of our commitment to maintaining a fair and transparent platform for all our players.

We understand that there may have been instances where the processing time was longer than expected, and for that, we sincerely apologize. We have noticed that you have made several withdrawals since then, all of which were processed instantly. We greatly appreciate your patience and understanding in this matter.

Thank you.

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